Cera

Each week we share highlights, achievements and special moments that have taken place recently within our branches. It's so important for us to celebrate the amazing things our teams are doing and thank those who go above and beyond to make a difference. We couldn't do it without you. With that in mind, here are this week's photos!

1 & 2. Our team loved celebrating Housing 21's birthday party at Granville Court! All the carers and residents got involved and had a lovely day. There was a BBQ, an ice cream van, a DJ and dancing 💃

3. Well done Hera who won carer of the month at our Colwyn Bay branch. The team said you have shown how dedicated you are to the job and the people you care for. You go above and beyond in all you do and they are so proud of you 💜

4. Well done to our Annabel in our West Oxfordshire branch, who has completed her care certificate. The team are so proud and mentioned that it was a great way to celebrate before she goes on maternity leave with her baby girl due next month. Good luck Annabel 👶

5. Pride isn't just for June! Our South Tyneside branch were pleased to continue to celebrate Pride and authenticity. Trusted Assessor Lynsey took the lead and arranged a day full of fun, food, and inclusion 🏳️‍🌈

6. Happy birthday to Sharon in our Abergele branch. Sharon is one of our customers there and was clearly excited to open her presents and start her action packed day! We love seeing our customers happy, and her smile says it all. Happy birthday 🎉

7. Some lovely photos from the Poppyfields team meeting. Care Coordinators Leanne and Giselle had a lovely turn-out for the meeting and we are sure the doughnuts had nothing to do with it! 🍩

8. Congratulations to professional carers Sarah and Sophie from our Fraserburgh branch. Both are pictured with their SVQ certificates and the branch are so proud of them both for their hard work and dedication 🏅

Exciting things are always happening at our branches throughout the UK. Here are a few highlights that our teams have captured recently!

1. Congratulations Jolanta on completing your SVQ 2 qualification. Jolanta worked well throughout her award as a professional carer in our Fraserburgh branch. Well done Jolanta 🌟

2. Well done Nathan in our Plymouth branch who was nominated for a Cera Star award. Customers say that you are always willing to help and show a genuine enthusiasm for the role. They all said they looked forward to seeing you on your care visits. Great job Nathan! ⭐

3. Congratulations to Caitlin on becoming carer of the month. The branch team said it was very much deserved. Caitlin always works hard and puts her service users first. Even after a crash with her car (where she was thankfully not injured), she still ensured she did all her visits. Well done Caitlin and thank you for all you do 💜

4. A huge congratulations to three of our South Tyneside branch team. Mark and Lynne both successfully completed the Lead to Succeed programme and Lynsey has successfully completed the Mental Health First Aider at work course. All three are pictured celebrating their courses and personal development ✨

5. Thank you so much Maureen for remembering the Halton Branch team whilst you were enjoying your much deserved annual leave in Crete. The team loved their gifts and said how kind you were to think of them 🎁

6. A huge congratulations to Paul and Ismaila from our Warrington branch on successfully completing their Care Certificate training! Thank you so much for all your hard work and the difference you make 🌟

7. Well done to Shulammite on passing her Care Certificate training. The team said you have worked hard towards achieving this and they are so proud of you. Safe to say, that hard work has definitely paid off 💜

8. Well done to Graham for receiving carer of the month award at our Rochdale Branch. The team said that Graham is always going above and beyond to keep our service users safe. Keep up the good work Graham 🫂

Our branches across the UK are full of exciting, heartwarming and special moments! Here are just a few the team have captured recently:

1. Field Care Supervisor Mena from our Ellon branch displays her SVQ 2 and Medication Certificate. Mena worked so hard throughout this time and due to a recent promotion will now need to start work on her SVQ 3. Well done Mena! ⭐

2. Happy birthday Martin - Our wonderful team of carers made sure he had a special birthday. The girls took Martin to the Garden Centre for his social visit and enjoyed sandwiches and birthday cake with him. This all made Martin's day. Martin rang to thank our office and the girls for his cards and said he never normally gets a card. Well done team and thank you for the difference you make to Martin and all our service users 🎉,

3. Pride celebrations at Colwyn Bay. Our team enjoyed recognising Pride month and holding conversations about why it's so important in the office! 🏳️‍🌈

4. Our Abergele branch were sad to say goodbye to Sioned who is going on maternity leave. They wanted to say they couldn't wait to see her again soon. Good luck Sioned from your Cera family! 🤰

5. Congratulations to Ola on completing your 'Care Certificate' at our Warrington Branch. The team are so proud of you for your hard work and dedication to this achievement. 🌟

6. Prescot Branch joined in celebrating Pride Month with a Pride Quiz and an EMOJI Pride Quiz. It was a great opportunity for team building and education on the importance of Pride within the branch 🏳️‍🌈

7. Congratulations to Ainsley a Field Care Supervisor from the Ayrshire branch. She has recently completed her SVQ 3 in Social Services and Healthcare. Here is a photo of Ainsley displaying her award in branch . Well Done Ainsley ⭐

8. A kind carer brought chocolates into the branch today as a thank you for all the support provided to her after going through a difficult time. Well done team! 💜

9. Well done to Care Coordinator Ellie in our Yorkshire South & West branch. She has completed Cera Culture Training and stated that she really enjoyed the development opportunity! ✨

Not only does our app reduce time spent by carers filling out paper forms, but it also provides valuable updates and reassurance to their family! 📱

Whether you're looking for care for a loved one, or interested in a career in care, visit our website to find out more about how Cera can support you https://bit.ly/3yZSgIq

As part of our Equality and Diversity initiatives, and to mark Pride Month, we are pleased to share the Pride Pledge which staff across the business have been proud to sign 🏳️‍🌈

At Cera, we are committed to fostering an inclusive, respectful, and supportive workplace where every individual feels valued and empowered. Our Pride Pledge is just one part of our our dedication to celebrating diversity, promoting equality, and ensuring that all employees can bring their authentic selves to work 💜

In addition to this our teams have launched new training modules and we have published our latest blog on how we can better support LGBTQ+ service users. Providing care is about more than just meeting physical needs; it’s about creating an inclusive, respectful, and affirming environment for all individuals. Discover more on our blog https://bit.ly/3z7gH70

Did you know that today is ? We're proud to be able to offer work opportunities to those who come to the UK to escape war and persecution. In the spirit of celebrating the contributions, creativity and resilience of refugees, we wanted to reshare Viktoriia's story.

Professional carer Viktoriia, from our Wirral branch, shared her inspiring story of how she escaped war with her two children and discovered a career in care in the UK with Cera. You can read her full story here: https://bit.ly/3Ne8p0t

A huge thank you to Viktoriia for sharing her story 💜 🇺🇦

There are always amazing things taking place at our branches across the UK. Here are just some of the recent moments our teams have captured!

1. Congratulations to Erica who is Halton branch 'Carer of the Month'. The team wanted to recognise her for her dedication to improvements regarding pressure sores, by successfully working in collaboration with the DN teams. Well done Erica! 💜

2. Congratulations to Nadim from our Colwyn Bay branch for getting carer of the month. The team said this was very well deserved and mentioned you have worked so hard to build a relationship with one of the service users, and gained her trust to allow you to support her in her own home! 🏠

3. One of our Wirral Field Care Supervisors, Maria, received some beautiful flowers from a service user and her daughter. Susan presented Maria with the flowers on behalf of her mum Brenda. Brenda wanted to say thank you to Maria for the wonderful care she provides to her. Well done Maria! 💐

4. Congratulations to the London branch carer of the month, Latifat! The team awarded this for “Your diligent efforts and genuine kindness.” It is clear you are a much loved and respected part of the team! 🌟

5. Helen from our Cardiff branch received these lovely flowers to help celebrate her birthday. We hope you had an amazing day and thank you for all you do! 🏵️

How will transform healthcare? 👨‍💻

Our Founder Dr. Ben Maruthappu took to the stage at yesterday to talk about how AI is helping to reduce hospitalisations and revolutionise care 💜

Check out some highlights here 👇

There are always amazing things taking place at our branches across the UK. Here are just some of the recent moments our teams have captured!

1. Taking service users out and about to help support their independence is a key part of the work we do. Pictured here is Yemi out with service user Christine, enjoying a shopping day at Parkgate. Christine said she loved the outing and enjoys her time out with Yemi as it helps to lift her mood 🛍️

2. Our Central Scotland branch wanted to wish a very happy 90th birthday to one of their service users who celebrated with family and two of our care team Claire and Louise. Thank you all for making her birthday a memorable one 🎂

3. Ellie from our Rotherham branch was kindly gifted a hand knitted scarf from a lovely service user. Our team are always touched by the kindness of our service users and their families!🧣

4. Sending a massive congratulations to our Forth Valley Deputy Manager George who successfully achieved his SVQ level 3 award 🏆

5. Over the last few weeks our team have been working hard in​ our new Sheffield branch. From welcoming carers joining us for training, to preparing in the office for go live this week. A huge thank you to everyone who has made this possible 📍

6. Our Forth Valley branch held a coffee morning with a difference recently. Service users were invited to share feedback and their stories with the team so they could see where improvements could be made. Thank you to everyone who came along to support and provide valuable guidance to the team ☕

7. At our South Tyneside branch they held a carer cuppa and cake afternoon. The session aimed to give care staff a chance to take five minutes and have a lovely chat with other care staff and the branch team 🍰

8. The team in our Yorkshire South & West branch recently won an internal competition. Here they are with their sweet prize which we hope they enjoyed! 🍭

There are always amazing things taking place at our branches across the UK. Here are just some of the recent moments our teams have captured!

1. Congratulations to Jade who has successfully completed her Care Certificate. Jade has already proven herself to be a valuable, kind and compassionate member of our care team in our South Tyneside branch. Keep up the good work Jade! 🌟

2. Charleston House and Lingham Court get creative! Whilst waiting for an exhibition tour at the Southbank Centre, residents got involved in workshops, where they were able to make music using various materials. The team couldn't thank the ​Southbank Centre​ staff enough and look forward to getting involved with many more events! 🎵

3. Congratulations Marian on receiving your Cera star. Marian was nominated by the branch for her dedication to our commit value. Her certificate states "Marian has a great passion and has shown empathy to our service users. We have had excellent feedback in regards to the level of care that she delivers and the compassion that she shows." ⭐

4. Our Abergele branch took some of their service users out on a day trip to visit Pili Palas Nature World. It looks like they had a fantastic time! 🦋🦎

5. This month Care Coordinator Alex visited parliament with the Wirral branch chosen charity The Hive. Alex has volunteered at the Hive for many years. She was excited to have the opportunity to support young people to have their voices heard and for them to ask MPs how they would prioritise issues raised by young people in a nationwide survey 📢

6. Congratulations to Carly and Samantha who received Cera Star awards. The branch said, "Well done to you both. These are very well deserved. Thank you for your hard work and keep doing what you do!" ⭐

7. Our Lanehurst Gardens team were excited to wish manager Sue a very big congratulations on her upcoming vow renewal. We hope you have the most amazing day! 🎉

8. Well done to Gbenga and Naomi on passing your probation period at our Colwyn Bay branch. The team have said they receive nothing but positive feedback for you both and you've settled into the team well!

This week we've been recognising 💚

Our learning and development team hosted four webinars discussing key mental health topics, such as stress management and dealing with mental health in a care environment. In addition we signposted tools, information and benefits available to support both the physical and mental wellbeing of our teams.

The green ribbon is the sign of international mental health awareness, and yesterday many of our staff took part in ‘Wear it Green’ days in their offices across the UK 💚

There are always amazing things taking place at our branches across the UK. Here are just some of the recent moments our teams have captured!

1. Our Cardiff Glamorgan Branch wanted to say a huge thank you to Amear. They describe her as always having a positive outlook and a smile on her face. Service users in her care have nothing but compliments and praise for her and the team wanted to recognise this 💜

2. Congratulations to three amazing carers who have received their care certificates after the successful completion of their probation period. The branch described all three as true assets to the team. Well done Linda, Olivia and Anne! ⭐

3. Our Aberegle branch shared a lovely picture of some of their ladies enjoying the sunshine this week! 🌞

4. Our teams wanted to wish a very happy birthday to regional trainer Lisa. We hope you had a fantastic day and enjoyed celebrating with the team 💫

5. Congratulations to Bridie who is our South Tyneside Cera Star for April. The team describe Bridie as a fantastic carer who always goes above and beyond for all their clients. Keep up the great work Bridie! 🌟

6. Congratulations to Wilma one of our amazing carers who has been awarded carer of the month. The branch team described her as someone who always goes above and beyond and said the award was very well deserved! 🏅

“I can go back to being mum’s daughter and a mum to her grandchildren, rather than taking on the role of full-time carer. Seeing the quality of care Cera provides and the difference Cera makes for mum and for us as a family has inspired me to think about going back to work as a carer one day.”

We are proud to support tens of thousands of families like Tracy and Jane's every day and we couldn't make the difference we do without our amazing carers. Thank you for all you do!

Read the full story here https://bit.ly/4bAn94h

Today is International Nurses’ Day! 👩‍⚕️👨‍⚕️

Our nurses play a vital role in ensuring patients live longer, better lives at home. They support the well-being of our patients and the duties of our care workers through complex healthcare tasks.

We are so grateful for all that they do 💜

There are always amazing things taking place at our branches across the UK. Here are just some of the recent moments our teams have captured!

1. Our team love to celebrate the special moments in the lives of our service users. From birthdays to anniversaries. Wishing a very happy birthday to Millie with our Leicester branch. We hope you had an amazing 100th birthday celebration, and we are so happy we were able to see your lovely smile! 🎉

2. Congratulations to Emma who was nominated for the 'Dignity in Care Award' at the 2024 Isle of Wight Care Awards. Although Emma did not win the main award, we are all extremely proud of her and the team wanted to say that they feel privileged to have such a wonderful colleague 🏅

3. Congratulations to Jody on achieving your Level 3. The Essex & Havering branch team have described your journey as inspiring! From doubting yourself at the start, to flying at the end, they are so very proud of you. We look forward to continuing to support you through your level 4 and beyond soon ❤️

4. Our Yorkshire South & West branch completed their annual refresher training last week in with Joseph. Joe was lucky and had his turn in the hoist helping staff to complete the manual handling training. We think his face says it all! 😀

5. Well done Marie. One of our lovely Fraserburgh Care Coordinators just received these beautiful flowers from a staff member. They wanted to thank Marie for all the support they have received since she joined. Particularly noting how she calls staff to see how they are, listens to all concerns, and really goes out of her way to support the staff with any client. It is clear you are very much appreciated Marie! 💜

6. Here we have Claire from our Ayrshire Care Team displaying that hard work pays off! She has recently completed her Personal Development Award (PDA) in Supervision. Well done Claire! ⭐

As we continue to expand and enhance our AI-led preventative technology, we are estimated to save the NHS and government over £3 million per day by autumn 2026, equivalent to £1 billion in yearly savings 💪

None of this would be possible without our amazing nursing and care staff who provide the insight and data that power our technology. Thank you for all you do and the difference you make 💜

You can read the full story here: https://bit.ly/3WqGMYf

Did you know that loneliness has been associated with a 40% increased risk of dementia? And in some cases, premature death?

Stats like these underscore the critical importance of our incredible carers.

Carers don't just provide care; they have conversations, share stories, celebrate birthdays, organise bucket list trips and so much more.

In a world where loneliness can have such devastating effects, we are lucky to have a compassionate team of frontline staff here at Cera, who go above and beyond to provide not just physical support, but emotional connection and companionship 💖

We’ve ensured records and insights from our Carer app are accessible to the family members of patients, so that they’re kept in the loop of how their loved ones are doing.

Do you know someone suffering from loneliness? Take a look at these resources from Age UK: https://www.ageuk.org.uk/information-advice/health-wellbeing/loneliness/

There are always amazing things going on in and around our branches across the UK. Here are just some of the recent moments our teams have captured:

1. Well done to Barry branch carer, Valerie, who received a Cera Star Award for the outstanding care she delivers to her clients day to day. The team said, "Valerie's customers look forward to her visits, enjoy their chats and never feel rushed." Well done Valerie - keep up the fantastic work 👏

2. Congratulations to Marilyn from our Colchester branch who has been awarded a Cera Star award 🌟 She was over the moon and the team said it was very well deserved 💜

3. When our team were out providing care last week, they discovered it was one of our Service User's birthdays. Gina and Kirsty wished Keith a very happy 76th birthday, and even sang him "happy birthday" 🎉

4. Well done to Caroline who is one of the latest staff members in our Colchester branch to hit end of probation and has earned her first Cera Star. Caroline joined the team in December and has a history of working in care for around 18 years. The team said, "It is clear she truly loves the job. Nothing is ever to much trouble and her clients are happy in the care she provides." Well done Caroline 💜

5. The team said goodbye and good luck to Clinical Care Coordinator, Natalie. After three fantastic years with us, Natalie, who is a qualified dental nurse, has decided to pursue this career further. She will be missed by the team, but we all wish her good luck on her new adventure. She was sent off with gifts from the branch including a handmade card from one of our clients 💜

6 & 7. A very big well done to two wonderful carers from our West Oxfordshire branch. Procular and Julianna both completed their Care Certificate recently! 👏

8. Last week, our Wirral team celebrated Julie on her last day with us. They said, "She always gone above and beyond to support the Wirral team throughout the years. It has been a pleasure working with Julie and we wish her all the best for the future." ❤️