Occutrace

We are happy to have completed the next step and now be WIRS accredited!

Along with our WIRSAE accreditations, we are now open to both England and Scotland and already running projects supported by our full accreditation.

Give us a shout to discuss how our accreditation can benefit you!

Our Collect and Disconnect service is already benefiting our clients!

Check out the review from one of our clients below. 🌟

Collect and Disconnect! A perfect one stop shop tailored to help clients resolve outstanding debt. Utilising Occutrace for this service has a host of benefits:

- Water and Debt specialists: combining our knowledge in both areas to resolve issues out with just debt collection including billing accuracy, resolving disputes of supply ownership and leak detection.

-One stop shop: Integrates desk collections, field collections, and disconnections seamlessly under one roof

- Priority in resolving debt: Avoid disconnection charges, as we focus on resolving debt before the final step of disconnection

-Increased speed of cash recovery: Clients report that customers pay faster to Occutrace, when faced with the possibility of disconnection.

Find out more on our website: https://zurl.co/VxbC

What does our WIRSAE accreditation mean for you?

We're now handling temporary disconnections and reconnections for up to 40mm. Taking pressure off our clients by providing an efficient transparent solution.

On behalf of water retailers, we’re stepping up to manage debt collection and ensure temporary disconnections in cases of non-payment. Delivering the solution of temporary disconnections to resolve non-household outstanding water usage debt.

Our team is hard at work to expand this accreditation into meter exchanges and beyond, bringing even more valuable services your way.

Amazing to see our WIRSAE announcement in the Water Magazine!

This enables us to carry out temporary disconnections and reconnections up to 40mm on behalf of water retailers.

Read the full announcement here:https://zurl.co/g46L

Occutrace awarded WIRSAE accreditation and becomes a recognised WIRSAE provider - Water Magazine Specialist data collection company Occutrace awarded accreditation under the Water Industry Registration Scheme - Accredited Entity (WIRSAE).

We are delighted to be finalists for the best use of Digital Technology category in The Glasgow Business Awards!

Massive thank you to the Glasgow Chamber of Commerce for having us along for a 2nd year.

We wish all the other finalists a massive congratulations and good luck!

Glasgow Chamber of Commerce

Proud to announce Occutrace has achieved our WIRSAE accreditation!

Massive congratulations to our team that have worked so hard to achieve this accreditation.

We are now an accredited entity to perform temporary disconnections and reconnections of up to 40mm.

On behalf of water retailers, using our WIRSAE accreditation we are taking on debt collection and temporary disconnections services in the event of non-payment to our client.

For more information you can read our blog about this achievement: https://occutrace.co.uk/occutrace-achieves-wirsae-accreditation-and-becomes-a-wirsae-provider/

Occutrace are Cyber Essentials Plus Certified!👏

A word from our technical director, Neil Stewart:

"I am proud to announce that Occutrace has achieved Cyber Essentials Plus certification, reinforcing our commitment to the highest cyber security standards. This milestone not only highlights our dedication to safeguarding our clients' data but also sets the stage for our future innovations in AI and big data integrations. Thank you to our incredible team for making this achievement possible!"

Perfect weather for reading meters! 🌞

A quick snap of one of our new vehicles that recently went on a trip over to the sunny Isle of Bute.

What Can Occutrace Do for YOU?

Feel free to DM us to arrange a proof of concept or demo 📩

📍We specialize in reading meters that have been neglected by others. Our field investigators will provide you with the current status of each long unread meter, empowering you to take corrective action with the wholesaler to resolve the issue.

✔ We accurately identify or validate the current business property occupier, providing definitive answers on whether properties are occupied, vacant, or demolished, backed by irrefutable proof.

🚱 We tackle DMA management challenges, unaccounted-for water, and non-consuming meters, helping you meet leakage targets. Our team can trace illegal connections, water consumption, and identify gap sites or voids.

Temporary access issue? These ladies were being very protective of their meter🐄

In August, our UFW Analyst Shannon McVey is taking on the challenge of completing the WaterAid Swim Half Marathon!

She will be fundraising to support WaterAid in their mission of ending the water, sanitation and hygiene crisis for everyone, everywhere.

💧Almost one in ten people in the world don’t have clean water close to home

💧Almost 2 billion people – one in four – can't wash their hands with soap at home.

💧More than 1,000 children under five die every day due to diseases caused by unsafe water, sanitation and hygiene.

If you want to support WaterAid's mission you can donate here https://zurl.co/z1MM

Want to know how Occutrace resolved over 74% non-household long unread meters? Or how Occutrace aids water companies in eliminating leakage utilising District Metered Areas (DMAs)?

Read more about the valuable work that Occutrace does and can do for you!

Follow this link and find our case studies: https://zurl.co/PFj4

Occutrace is 8 years old! 🎂

On Friday, our office staff joined by a couple of our field agents enjoyed a lovely lunch in Glasgow to celebrate and of course finished with some special cupcakes brought in by Shannon McVey.

We want to say a massive thank you to all of our clients and everyone who has supported us over the last 8 years, we can't wait to see what this next year brings!

A special week for Occutrace, we are celebrating our 8th birthday!

You may have noticed our new profile picture to mark the occasion, 8 years have flown in and it has been fascinating to see the growth from our old branding and our 1st office to the team in our current office and fabulous rebranded hoodies.

Can't wait to show you more of how we are celebrating this year!

What a night! Massive thank you to Business Stream for having us at their annual awards night and for nominating us for Partner of the Year.

Congratulations to all the winners, especially Holly Edgcombe who won in our sponsored category of Rising Star!

What skip code do we use for this?😂

We loving seeing some unusual sights from our field team!

Fascinating time at Utility Week Live for Frances Youngson, Natalie Martin and Niamh Boyle!

Insightful hearing from the speakers on the topics of:

🌟 Enabling open data in utilities detailing the how can water, gas and electricity companies improve and drive cross-sector collaboration to make open data in utilities a reality.

💧 Ofwat Innovation Fund and how they are levelling the playing field for smaller organisations to participate.

🌟Women Utilities Network exploring the need to encourage women in the utilities industry and the topic of gender allyship.

Lovely to attend and to meet new faces, can't wait to go back next year!

So honoured to be shortlisted as Partner of the Year at the Business Stream Awards on the 31st May!

Thank you to all of our dedicated team and to Business Stream for nominating us, we look forward to joining you on the night.

Perfect way to finish up Water Saving Week, congratulations to our UFW analyst Shannon McVey on completing her Swim22 helping to raise over £100!

In Scotland, the average person 185 litres of water daily, finishing this challenge Shannon has perfectly demonstrated how vital raising awareness for saving water is.

We are thrilled to announce that Frances Youngson, Natalie Martin, and Niamh Boyle will be attending Utility Week Live for Occutrace!

Looking forward to hearing from the speakers, meeting new faces, and hopefully bumping into some old ones.

Delighted to be continuing our long standing partnership with Thames Water and our Utility Services team into their 5th year, helping to make a difference in combating unaccounted-for water and leakage.

We value the longevity of this relationship and can't wait to see what year 5 delivers!

Fascinating to read in the recent MOSL Market Focus of the Strategic Panel publishing the first metering strategy for the Non-household market at the end of March!

The strategy establishes:

💧Recommendations for managing any traditional meters that might not undergo upgrades, including ‘long unread’ or hard to read.

💧Addressing water demand is growing more challenging with the growth in population and the effects of climate change.

💧Guidance on how smart meters consumption data should be captured, shared and how companies should work together to maximise potential.

Find more here: https://zurl.co/LyZX

mosl.co.uk

Massive congratulations to the Water Industry Awards Finalists!👏

We are delighted to see some of our partners Business Stream, Wave, and Thames Water be recognised for their work.

We wish you all the best on the night!🌟

Well done to our UFW Analyst Shannon McVey who over the weekend completed the 2024 Glasgow Kiltwalk helping to raise over £55 for Glasgow Childrens Hospital Charity!

This charity provides vital care and support to children and their families during challenging times that truly make a difference.

Shannon is still raising donations, if you want to donate follow this link:

What can Occutrace do for YOU? Feel free to DM us to have a proof of concept or demo arranged 📩

📍 We will find and read your Long Unread Meters when no-one else can. Additionally, we will provide the current status of each long unread meter our field investigators have visited. This information puts you in control, allowing you to take corrective action with the wholesaler to resolve the issue.

✔ We will solve your vacants problem by identifying or validating current business property occupier. You will receive definitive answers as to where properties were occupied, vacant or demolished, supported by irrefutable proof.

🚱 We help water wholesalers in tackling the challenges of DMA management, Unaccounted-for Water, and Non-Consuming Meters whilst meeting their leakage targets. We can trace illegal connections, water consumption, identify gap sites or voids.

🔷 We excel in finding root causes for the most common and costly industry pain points such as LUMs or broken meters.

Welcome to our 3 new vehicles looking gorgeous in their Occutrace branding!

All ready to go out and help our field team in their jobs.

Employee of the month, doing a purr-fect job! 🐾💦

Despite the lack of PPE will be paid handsomely in catnip.

As proud advertisers in the Water Magazine, we are thrilled to spot a mention of Project No Flow that we worked with Wave and MOSL Market Improvement Fund to complete!

As the article details, Project No Flow recognises...

💧The root causes of Non-Consuming Meters.

💧Many Wholesalers do not have proactive replacement programmes in place for non- household meters.

💧Insights that are beneficial to all parties and opportunities to identify any potential inefficiencies or savings for customers.

Read the full article here: https://zurl.co/6M09

Wave calls for water industry to pay attention to ageing meters - Water Magazine National water retailer Wave is calling for the industry to pay closer attention to the issues surrounding ageing meters.