Citizens Advice LeicesterShire

Raman, one of our Help To Claim Advisers, shares what she loves about working for Citizens Advice LeicesterShire 💫

Are you looking for a role that makes a positive difference to people's lives? Apply now to be our new Help To Claim Advisor.

You’ll be the bridge between vulnerable clients or those in need of support and the financial security that Universal Credit can provide. Your advice and guidance will empower them to navigate their first application with confidence from start to the first Universal Credit payment.

Visit our website to apply by midnight on 11th August 2024: https://citizensadviceleicestershire.org/help-to-claim-adviser-july-2024/

It's at , so we want to celebrate our volunteers like Akila who are at the heart of everything we do ❤️

Last week, Vicky Gutteridge, Chief Executive Officer at Citizens Advice LeicesterShire, met with Peter Soulsby, the Mayor of Leicester City.

The Chief Executive said: “We are here for everyone, whoever you are and whatever your problem. As a result of the cost of living crisis, we have seen a 28% increase in people with debt issues coming to us for advice and support, and a 38% increase in crisis intervention appointments too, such as referrals to food banks.”

You can read more here on our website: https://citizensadviceleicestershire.org/2024/07/11/celebrating-the-impact-of-citizens-advice-leicestershire-in-the-city

Reya*, a single mother from Leicestershire, has been struggling to afford food and energy bills.

Here at Citizens Advice LeicesterShire, we help many clients like Reya who are experiencing stress and anxiety find a way forward.

During week, we're celebrating the brilliant work our staff do.

We help many clients like Mia*, who struggle to pay rent and rising energy bills, by giving immediate support as well as long-term solutions.

It's week, so we're celebrating Citizens Advice LeicesterShire's impact during 2022/2023!

Our values are at the heart of everything we do.

We Care, We Help, We Excel, We Challenge.

Who are we and what do we do at Citizens Advice LeicesterShire?

Citizens Advice LeicesterShire is an independent local charity.

We provide free, independent, confidential and impartial advice to help people in LeicesterShire to solve their problems.

We are here to help everyone, no matter their identity or background

✨ It’s and we’re celebrating all the incredible things we do in our local communities!

We’re so proud of the difference our staff and volunteers make each day.

Follow us through the week to see what we’re up to!

Our drop-in session at North West Leicestershire District Council's customer service centre on Friday 5th July has been cancelled.

Want to create positive change? Apply now to be an Advice Session Worker at Citizens Advice LeicesterShire.

In this role, you will empower individuals facing challenges by providing compassionate guidance and practical solutions. If you’re passionate about social justice and driven to make a lasting impact, this is your opportunity to make a real difference.

To find out more, read the job description in the link below.

Deadline: 30/06/24

Advice Session Worker June 2024 – Citizens Advice LeicesterShire Advice Session Worker June 2024 Advice Session Worker Salary: £20,959.46 per annum (FTE £23,500)Click here to see the range of benefits we offerHours: 33 per weekBase location: Leicester City branch (hybrid — your primary residence must be in England or Wales. For contractual purposes, “home.....

Do you have a natural ability to connect with people and explain complex information? Become an Advice Session Worker in Leicester and use your talents to advocate for clients and guide them towards positive solutions.

Learn more👇
https://bit.ly/4crhI8h

Looking for a job that helps people? We're hiring!
Lead our team: County Supervisor
Help people with money: Money Advice Service Manager & Caseworker
Support people in need: County Advice Support Worker (part-time)

Learn more 👇
bit.ly/3WVOxpb

Today is the International Day Against Homophobia, Biphobia and Transphobia, a day to stand together against discrimination and celebrate the LGBTQ+ community.

Trade Sexual Health, with support from the Police and Crime Commissioner, has launched a new, confidential tool to make reporting LGBTQ+ hate incidents in Leicester, Leicestershire, and Rutland easier.

Learn more: https://bit.ly/SS24hp

Report it. Make a difference.

✈️ Planning for a holiday soon?

Make sure you know what to do if your luggage gets lost or delayed by the airline.

Check your consumer rights ⤵️
https://bit.ly/3UI9ken

It’s important you understand your rights if you’re dismissed from work.

Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal.

There are some things you can check to see if your employer dismissed you unfairly. For example, you can only challenge an unfair dismissal if you were an employee.

We explain more on our website ⤵️
https://bit.ly/3Qm1HrH

Do you enjoy helping others and finding solutions? Become a part-time, remote MacMillan Welfare Benefits Adviser and use your knowledge to make a positive impact in the lives of those affected by cancer.

Apply now 👇
bit.ly/4becEUe

Step into a fulfilling role! Become a County Supervisor and lead a team dedicated to empowering our community. Let's work together!

Apply now 👇
bit.ly/3Up4DpO

Are you in debt because of gambling?

There are ways you can get support. You might want to talk to someone about your gambling problem.

Our advice can help you ⤵️
https://tinyurl.com/rs6xmxv3

If your employer wants to change a term in your contract, this is called a 'variation of contract'.

We can help you understand when your employer could make a change to your contract ⤵️
https://tinyurl.com/yj9pae92

🕜 You have the right to take time off from work in certain circumstances.

These are called 'statutory rights'.

We can help you understand your rights ⤵️
https://bitly.ws/Q7vT

🛍️ You have the legal right to a refund if you’ve bought something that’s fake or counterfeit.

Make sure you check your rights ⤵️
https://tinyurl.com/29z25yjm

You can protect yourself from online scams by making sure you’re:

✅ Checking the signs of fake online shops
✅ Confirming the return policy
✅ Paying by card to get extra protection if things go wrong

Find out more ⤵️
https://bitly.ws/RyAh

Reaching out to someone you’re worried about can help them get the support they need.

Samaritans share how you can support someone else ⤵️
http://bitly.ws/LVGu

Become a Lutterworth and Villages Foodbank Adviser and directly support those in need. Your advice will empower individuals and help build a stronger community.

Apply now 👇
https://bit.ly/3vvD6JI

Coalville drop-in: Important schedule changes and an energy advice session 👇

Need advice and support? We're here for you. Every donation helps us offer essential services to our community. We're so grateful for the recent gift from Stowe Family Law (Leicester Office), supporting our important work.

Visit our website to donate or get advice:
https://bit.ly/3Vlzjt6

Ready to make a real difference? Join our team and help us build a fairer society. We're looking for:

- Head of Income & Partnerships
- Income & Communications Officer