ITRS Group

Two weeks to go until the Managed Services Summit London on 11 September! ITRS Global Head of Commercial Sales, Mike Walton will be leading a session on how Managed Service Providers can drive business efficiencies, stay flexible to meet customer needs, and continually improve service quality in Breakout B at 15:55. Register for your chance to learn more: https://london.managedservicessummit.com/

Join the ITRS team at Kinfos’ Digital Transformation in BFSI Conference Expo in New York on Thursday 26 September! We’re looking forward to exploring the digital innovations advancing the banking, financial services, and insurance sector. Find out more: https://www.itrsgroup.com/conference/kinfos-digital-transformation-bfsi-conference-expo-2024

Say hello to the ITRS team at booth #23 at this year’s World Financial Information Conference (WFIC) in Austin, Texas from 16-18th September! The premier global event dedicated to the sourcing, compliance, and delivery of financial information, join over 600 industry professionals in exploring the latest trends shaping the future of the financial information sector. Find out more here: https://www.itrsgroup.com/conference/wfic-world-financial-information-conference-2024

ITRS is hiring! 📢 We are looking for a Corporate Development Analyst to join our London team. The role will involve supporting our strategic growth initiatives by identifying, evaluating, and executing corporate development opportunities, including mergers and acquisitions, partnerships, and strategic investments. Join a recognised Great Place to Work and apply here: https://www.linkedin.com/jobs/view/3999706336/?alternateChannel=search&refId=283c9148-e178-40f1-a6f1-e3e10a460b1d&trackingId=dk7ty3xDThyjCR%2BdfquQ2Q%3D%3D

Join ITRS at booth #301 at SIFMA's Annual Operations Conference & Exhibition in San Diego from 15-18th September! For over 50 years, the conference has united operations and technology leaders in the capital markets space. Don’t miss your chance to learn about the industry-leading initiatives around AI, machine learning and the market infrastructure of the future. Find out more here: https://www.itrsgroup.com/conference/sifmaops-annual-operations-conference-exhibition

Meet our latest new joiner, Michaella Castro! She joins us as a Senior DevOps Engineer in our Manila office. Fun fact about Ella, she is a big fan of sci-fi novels and enjoys cooking plant based meals! 🌱🍲

Tech teams responsible for trading applications in capital markets firms need to rapidly spot and remediate IT issues before they affect trading operations. Read our white paper, co-authored with GreySpark Partners, to learn how Application Production Monitoring gives firms the full, real-time visibility they need to sustain the performance of their trading application stack: https://go.itrsgroup.com/l/1006872/2024-07-08/32yh5

As part of our efforts to achieve sustainability, ITRS is working with Carbon Footprint Ltd to support a number of green projects. These include Capricorn Ridge Wind Farm and the Renewable Wind Power Project by Axis Wind Farms, plus the Reforestation Project by Crop Zone Agro Forestry, which aims to protect our planet’s biodiversity 🌱

ITRS will be attending the Managed Services Summit London on 11 September! We’re excited to discover and share insights on how Managed Service Providers can boost service quality, streamline their operations, and stand out in a competitive industry with best-in-class technologies. Want to find out some best practices ahead of the event? Check out our eBook: https://go.itrsgroup.com/l/1006872/2024-03-14/2rlxq

In capital markets, you need to trust your market data. Watch our on-demand webinar, ‘Mastering market data for trading excellence’ with David Randall, Global Head of Sales Engineering and Rodney Taylor, Managing Channel Partners for insights on how to build trust in your market data providers, compare feed performance, and verify proprietary data quality. Tune in here: https://go.itrsgroup.com/l/1006872/2024-07-31/34jcf

ITRS is hiring across our newly formed Customer Success team! We are looking for a Customer Success Manager in our Boston office to help scale up the department, drive product adoption, and identify growth opportunities. If you have experience in B2B customer success and want to join a Recognized Great Place to Work, apply here: https://www.linkedin.com/jobs/view/3974320661

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Rapidly changing technologies and end-user habits have made it harder for ITOps and Site Reliability Engineers (SREs) to maintain digital excellence. Read our e-book to discover how Synthetic Transaction Monitoring (STM) helps continually improve and protect the availability, reachability, performance, and reliability of your digital services: https://go.itrsgroup.com/l/1006872/2024-07-02/32l28

“The impact of this outage is truly unprecedented and has wreaked such havoc on the banking sector.” ITRS CEO Guy Warren, spoke to the FT’s Banking Risk & Regulation about the ongoing disruption banks have faced in the aftermath of the global IT outage caused by CrowdStrike’s security update. Read the full article by Nicholas Fearn here: https://www.bankingriskandregulation.com/crowdstrike-a-dress-rehearsal-for-a-more-volatile-scenario/

CrowdStrike: ‘A dress rehearsal for a more volatile scenario’ - Banking Risk and Regulation The CrowdStrike outage illustrates the operational risk banks incur when using third party cybersecurity providers.

Eliminating the blind spots and vulnerabilities in hybrid IT estates can be a challenge. Discover how ITRS Opsview’s hyper-scalable, AI-driven monitoring provides full visibility of your IT environments — from on-prem to the cloud with native Azure, AWS, and GCP integrations — and helps you rapidly identify and resolve emerging problems. Learn more about ITRS Opsview in our solution brief: https://go.itrsgroup.com/l/1006872/2024-06-20/31h84

96% of students view a high-quality digital experience as important to their satisfaction. IT performance has a real impact on universities’ reputation and ability to attract the best students. Read our infographic to discover how universities can improve their IT performance: https://www.itrsgroup.com/online-library/case-studies/why-website-and-it-performance-matter-universities

Standing out from the crowd as a Managed Service Provider can be challenging, but delivering high-quality IT performance monitoring can make all the difference. Read our solutions brief to learn how ITRS Opsview can help you optimize costs, uphold service level agreements and cater to every customer’s unique IT estate: https://www.itrsgroup.com/online-library/solution-brief/deliver-stand-out-customer-experience

ITRS is hiring! 📢 We are looking for a Global Marketing Operations Manager to join our London Marketing team. The role will involve working with demand generation teams on campaign ex*****on, and colleagues in Sales Ops and IT on the implementation of our martech stack. If you are interested in joining a recognized ‘Great Place to Work’, apply here:

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Firms using the best quality data own a competitive advantage in the financial markets. That’s why it is paramount the infrastructure supplying their market data is operating smoothly and without latency issues. Read our whitepaper, in collaboration with GreySpark Partners, to discover how deploying a robust market data monitoring (MDM) framework can help guarantee data quality and mitigate operational risks: https://www.itrsgroup.com/online-library/whitepapers/vital-role-market-data-monitoring-financial-service

On your marks, get set, GO! Our Alphen office had their annual outing this week, letting their hair down on e-choppers and finishing off the day with a BBQ. 🏍️

Over the last decade, IT estates within capital markets firms have grown enormously. As a result, it has become more important to monitor applications at every level of the IT stack to troubleshoot potential issues before they arise. Read our white paper, in collaboration with GreySpark Partners, to learn how Application Production Monitoring tools can help firms enhance the observability of their trading IT estates: https://go.itrsgroup.com/l/1006872/2024-07-08/32yh5

Did you know that 69% of consumers have stopped doing business with a company because of poor digital experience? Consistent and reliable digital services has become a key competitive differentiator in bringing back repeat customers. Read our e-book to learn how Synthetic Transaction Monitoring (STM) enables firms to uphold digital excellence and improve online performance: https://go.itrsgroup.com/l/1006872/2024-07-02/32l28

Did you miss our recent Uptrends Tech Update webinar? We’ve got you covered! Watch the recording to discover how ITRS Uptrends enables you to monitor all your applications and turn API results into business insights: https://www.itrsgroup.com/webinar/itrs-uptrends-tech-update-api-monitoring-no-code-no-stress

Our team in Stockholm soaked up the sun and sights last week, enjoying a meal out and a chance to catch up with one another! 😎

Meet our latest new joiner, Jenica Elysia Pacat! Jenica joins us as a Technical Writer in our Manila office. Fun fact about Jenica: she has five cats and enjoys playing video games in her spare time! 🐱 🎮