Rise Park Surgery - Nottinghamshire

**23rd July**

Due to staff illness, our capacity at the surgery has been drastically reduced.
Sorry for any inconvenience caused. please be mindful when contacting the surgery for appointments.

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** Thursday 18 July 2024 **

Apologies! Please bear with us as we are having problems with our computers this morning.

We have been advised that this is a national issue and the IT team are looking to resolve it as soon as possible.

Thanks in advance for your patience.

Best wishes,

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We are looking for 2 extraordinary people to join the Rise Park Surgery Team!

We have 2 reception positions available; one working 16h per week and the other one working 21h per week.

We are a great team, we invest and develop our people and we care passionately about what we do in order to provide safe, collaborative care for our patients.

The closing date for applications is 31 July 2024. For full details and to apply via the NHS jobs website please click this link.

https://beta.jobs.nhs.uk/candidate/jobadvert/A2030-24-0004?keyword=reception&location=ng5%205eb&distance=5&language=en

Best wishes,

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** Tuesday 16 July 2024 **

We will be closed from 1230h on Tuesday 16 July 2024 for staff training. We will reopen at 0800h on Wednesday 17 July 2024 (0700h for pre/booked appointments).

If you need medical attention whilst we are closed please visit your local pharmacy or call 111.

As always in the case of a medical emergency please dial 999. 🆘‼️🚨

Best wishes,

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It really is the people that make us!

With grateful thanks to our team here at the surgery and colleagues across the wider NHS!

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The NHS is 7️⃣ 6️⃣ years-old TODAY!

Happy birthday to us 🎉

A polite request to all patients … ☎️

Please listen carefully to the options available when you call us. If you choose an incorrect option you will be asked to redial and join the queue again.

Many thanks!

Best wishes,

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A message from Dr Maggie Crowe to the patients at Rise Park Surgery. 💙🌈

Please attend any pre-booked appointments as normal at the surgery unless you have been advised differently.

Our ‘on the day’ appointment capacity will be affected during the next few days so please consider contacting your local pharmacy in the first instance as they can help with many minor ailments.

Many thanks.

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𝐍𝐇𝐒 𝐰𝐚𝐫𝐧𝐬 𝐨𝐟 𝐝𝐢𝐬𝐫𝐮𝐩𝐭𝐢𝐨𝐧 𝐚𝐬 𝐣𝐮𝐧𝐢𝐨𝐫 𝐝𝐨𝐜𝐭𝐨𝐫𝐬 𝐩𝐫𝐞𝐩𝐚𝐫𝐞 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐩𝐚𝐫𝐭 𝐢𝐧 𝐟𝐢𝐯𝐞 𝐝𝐚𝐲𝐬 𝐨𝐟 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐚𝐥 𝐚𝐜𝐭𝐢𝐨𝐧

The British Medical Association (BMA) has confirmed that junior doctors will be taking part in strike action in the coming week.

Junior doctors will be striking from 7am on Thursday 27 June 2024 to 7am on Tuesday 2 July 2024.

The strikes are due to impact the city and county’s hospitals, mental health services, GP practices and other NHS services.

Dr Dave Briggs, Medical Director at NHS Nottingham and Nottinghamshire, has reminded the public to think about which services they need during this action and plan ahead for the period of disruption.

He said: “Like previous strikes, we are expecting disruption during this period. We are committed to keeping disruption to a minimum and we have measures in place to ensure the safety and welfare of our patients and our staff. However, junior doctors do a vital job, so losing this part of our workforce will inevitably have a knock-on effect and you may find there are longer waits to be seen.

“During the industrial action we will be prioritising patients that need our services the most so if it’s not a life-threatening emergency, an urgent treatment centre can help with the most common problems people go to A&E for, such as suspected broken bones, minor head injuries or burns. If you think you need medical help right now but you’re not sure what to do, NHS 111 can help.

“The NHS is here to help you, but you can help the NHS too. Make sure you have plenty of your prescriptions available in advance of the period of disruption and consider using your local community pharmacy for minor health concerns like insect bites, sore throats and sinusitis. They can also sign post you to the right place to receive care.

“The local NHS is doing everything it can to keep essential urgent and emergency care services running and I would like to thank the public for their continued support.”

Due to the reduction in staff across the system, planned surgery and outpatient appointments may be affected. If you have not been contacted, please attend your appointment as planned. The NHS will contact you if your appointment needs to be rescheduled due to the strike action.

Regardless of any strike action taking place, it is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases by calling 999 or going to A&E. Where the situation is not life-threatening, alternative support is available through NHS111 online, your nearest pharmacy or at urgent treatment centres.

Pharmacies can offer over-the-counter advice and treat common conditions including urinary tract infections, middle ear infections, skin infections including impetigo, infected eczema and infected insect bites. Find out more about services available at pharmacies.

** 24 June 2024 **

Apologies but we are experiencing some technical problems this morning with the new telephone system. Please bear with us whilst we try to resolve the issues.

Thank you for your patience.

** Monday 24th June 2024 **

We are due to change our telephone provider tomorrow Monday 24th June 2024.

We have been assured that this will be a seamless transition but please bear with us just in case we encounter any unforeseen problems that may occur tomorrow and during the days following.

Please remember you can contact us via the appointment or admin forms on the website www.riseparksurgery.co.uk.

Thanks in advance for your patience.

Best wishes,

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** SURGERY CLOSURE FOR TRAINING **

Just to let you know that the surgery will close at 1230h on Tuesday 18th June 2024 for staff training.

If you need medical care/advice while we are closed please call 111 or contact your local pharmacy.

As always in a medical emergency please call 999🚨 🆘‼️.

We will reopen at 0800h on Wednesday 19th June 2024 (or at 0700h for pre-booked appointments).

Thank you for your understanding.

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It’s National Carers Week!

Please see details below of an event on Wednesday 12 June organised by our friends at The Carers Federation!

** Reception Opening Hours **

Please be aware that the reception desk is open between 0800h and 1830h.

Any queries or appointment requests will be attended to during this time.

Many thanks!

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We understand that you may need to change appointments for various reasons and we will always do our best to re accommodate you at the earliest opportunity.

Please, please let let us know if you need to cancel an appointment. On Friday 31 May 2024 18 patients who had prearranged appointments with a member of our nursing team failed to attend! 🙁

Continued failure to not attend appointments may result in the practice removing you from the Rise Park Surgery list.

Please help us to help you and remember to cancel an appointment you can no longer attend.

Many thanks!

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** POLITE NOTICE TO ALL USERS OF THE RISE PARK SURGERY & CHURCH CAR PARK **

Please can we ask all users of the car park to use it in a responsible and considerate way and to be mindful of other people especially our more vulnerable patients and the children attending the nursery at the church.

If the car park is full please consider parking in the free parking area at the shops around the corner from the surgery (not the car park with a maximum 20 min parking time). Please be considerate of our neighbours and don’t park on the roads surrounding the surgery.

We have recently had an incident whereby an ambulance attending to a patient at the surgery was unable to access the car park easily. This delayed the crew getting to the patient, treatment and subsequent transfer to hospital.

Your cooperation is very much appreciated.

Best wishes,

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Just to let you know that the surgery will close at 1830h on Friday 24 May 2024 and reopen at 0800h on Tuesday 28 May 2024. We are closed on Bank Holiday Monday 27 May 2024.

If you need medical attention over the weekend and bank holiday please call 111.

In a medical emergency as always please dial 999.
🆘‼️🚨

Best wishes,

💙🌈

** SURGERY CLOSURE FOR STAFF TRAINING **

Just to let you know that the surgery will be closed from 1230h on Tuesday 21 May 2024 for staff training.

We will reopen at 0800h (from 0700h for prebooked appointments only) on Wednesday 22 June 2024.

If you need urgent care/medical attention whilst we are closed please call 111.

In the event of a medical emergency please call 999. 🆘‼️🚨

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When requesting a routine appointment please remember to give as much information as possible regarding days and times as to when you are available and preferred clinician.

We will always do our best to accommodate your request but this may not always be possible.

All requests are assessed by a Doctor and they determine the most appropriate clinician or service to treat you.

are doing their best to help all patients. Please do not take out your frustrations on the team here. Verbal abuse will not be tolerated under any circumstances and you may be asked to register at another surgery.

Thank you for your cooperation.

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If you are aged 75 or over or have a weakened immune system, you can now book your seasonal COVID-19 vaccine online or via the NHS App.

Visit nhs.uk/book-vaccine.

Antibiotics do not treat viral infections, like colds and flu 🤧. ALWAYS seek the advice of a qualified health care professional before taking antibiotics.

** 16 April 2024 **

The surgery will be closed from 1230h today for staff training. We will reopen at 0800h tomorrow 17 April 2024 (0700h for pre booked appointments).

If you need medical care/attention in the meantime please call 111. ☎️

‼️In a medical emergency please call 999.‼️

Many thanks!

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95% of patients who responded to our ‘Would you recommend Rise Park Surgery to Friends & Family?’ said they would and they were complimentary about the services they received here.

Thanks so much for your feedback! We really appreciate it.

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📢 From 1 May NHS prescription charges will rise from £9.65 to £9.90. Prescription Prepayment Certificates (PPCs) will also rise.

Find out if you can claim free NHS prescriptions using the NHS eligibility checker.
It takes less than 3 minutes to check: https://www.nhsbsa.nhs.uk/check

Find out more: https://media.nhsbsa.nhs.uk/news/nhs-prescription-charges-from-1-may-2024

🚽 If you’re 56-64 and registered with a GP in England, the NHS will send you a testing kit.

Catching bowel cancer early reduces your chances of getting seriously ill or dying.

So put it by the loo. Don’t put it off.

Find out more ➡️ www.nhs.uk/bowel

Blood Pressure Machine Amnesty 🩸

If you have one of our BP machines please could you return it to reception at the surgery as soon as possible.

We have a number of machines missing and this is affecting our ability to lend out machines to other patients.

If these machines are not returned we may have to consider the future of lending the machines out to patients moving forward.

Thank you in advance for your cooperation.

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The partners and the rest of the surgery team would like to wish a Happy Easter to any patients who celebrate.

The surgery will be closed at 1830h on Thursday 28 March 2024 and we will reopen at 0800h on Tuesday 2nd April 2024.

If you require medical care/attention over the bank holiday then please call 111. In the case of a medical emergency as usual please call 999.🚨‼️

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What a lovely thought! We’re definitely all looking forward to the longer & brighter days! ☀️

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In just 4 days, the sun will set at around 7pm, bringing longer and brighter days and leaving us more hours to spend time in nature 🌻

Spending just ten minutes a day connecting with nature can help to calm a busy mind. Try going for a walk, watching the birds in the local park or even just close your eyes and listen to the sounds that surround you 🐦

Search 🔎 NSPCC mental health and parenting for more support.

** 27 March 2024 **

We are pleased to advise that we are now introducing a new way for patients to book advance routine appointments from next week. Please see the attached letter from Dr Salisbury and the other Partners at Rise Park Surgery which gives more information.

Many thanks,

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acrobat.adobe.com

** Tuesday 19 March 2024 **

The surgery will be closed from 1230h on Tuesday 19 March 2024 for staff training.

We will re-open at 0800h on Wednesday 20 March 2024 at 0800h (0700h for prebooked appointments).

If you need medical care whilst we are closed please call 111.

In the case of a medical emergency please call 999. 🆘🚨

Thank you!

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