Kardome

Flip's leverages historical call data to anticipate customer needs proactively based on their order status. For instance, the AI can predict potential cancellation requests if a customer has recently placed an order. Similarly, if the order has been shipped, it can anticipate tracking inquiries or return requests.
This predictive capability streamlines support processes by guiding customers to self-serve solutions, reducing the need for manual intervention, and improving overall support efficiency. This approach enhances and optimizes resource utilization within the support infrastructure. Check out the full article on Flip CX for more details: https://cstu.io/af18ca

Personalized are transforming how we interact with voice assistants, making experiences feel more intuitive and deeply connected. By empowering users to customize their interactions, we see increased engagement, satisfaction, and a stronger sense of ownership. This user-centered approach is reshaping our relationship with technology, making it feel more personal and meaningful.

Learn more about how personalized wake words are transforming user behavior: https://bit.ly/4cO9YNl

Kardome

As automotive technology evolves, integrating advanced voice control systems into vehicles is critical for automotive manufacturers who want to stay at the forefront of user experiences. Kardome Mobility stands out in this landscape, offering superior user experiences, convenience, and vehicle personalization while saving BOM and manufacturing costs. This article explores the voice-driven user experiences that Kardome Mobility can power. Read more: https://cstu.io/bafd3f

Kardome Mobility: Advanced In-Car Voice Control Boosts User Experience Automotive manufacturers need advanced voice control systems for superior user experiences. Kardome Mobility offers convenience and personalization while reducing costs.

Kardome Mobility: Advanced In-Car Voice Control Boosts User Experience

Kardome Mobility: Advanced In-Car Voice Control Boosts User Experience Automotive manufacturers need advanced voice control systems for superior user experiences. Kardome Mobility offers convenience and personalization while reducing costs.

OpenAI is testing a new feature called "advanced voice mode" for paid subscribers, which makes the chatbot sound more human in real-time conversations. This mode responds to emotional cues, takes natural pauses, and handles interruptions smoothly, creating a more lifelike interaction. However, has expressed concerns that this could lead users to treat the chatbot as if it were human, potentially forming intimate relationships with it. This concern isn't just theoretical; some users, like social media influencer Lisa Li, have already developed such relationships with the chatbot.

Read the full article on The Conversation Global: https://bit.ly/3MOsU3R

At Kardome, we're dedicated to revolutionizing how drivers interact with their cars. Our cutting-edge technology ensures seamless and natural voice interactions, regardless of noise or crowded conditions.
With our voice AI and spatial hearing technology, drivers can use natural-level commands to communicate with their car voice assistants.

Check out our video to witness the power of our Spatial Hearing technology in action! 👉🏽👉🏽 https://bit.ly/48w8Tbm

is revolutionizing (CX) by addressing major challenges in voice-based . While customers still prefer voice for complex, emotional, and urgent issues, the channel faces significant issues such as long wait times, repetitive interactions, poor audio quality, and language barriers. These problems lead to customer frustration and higher operational costs for businesses.

Voice AI is seen as a key solution to these problems, improving efficiency, reducing wait times, and addressing language and quality issues to enhance overall CX.

Read the full article here: https://bit.ly/3XE9KnH

Why Voice AI changes CX I’ve talked about Voice channel before:

Nice North America has released 8.9, a software update for its platform, which introduces a new for home control. This assistant enables users to control media, lighting, security, climate, and more via natural language commands. The system allows contextual understanding based on location or device without requiring specific names, and it will receive frequent over-the-air updates to expand its capabilities.

Read the full article on CE Pro: https://cstu.io/04b1b8

NiceOS 8.9 is Here, and With it Comes a New Voice Assistant for Home Control NiceOS 8.9 is out with a new voice assistant that offers contextual smart home control and automation alongside new controllers and hardware.

has partnered with Adora POS to introduce technology to pizza restaurants across the U.S. Obvlo has developed a platform that produces personalized hotel destination guides in just 60 minutes, using to regularly update content by scanning the web for relevant information. These guides are tailored to individual guest preferences, such as weather and trip purpose, and promote local businesses. The platform also integrates with hotel apps and Google Analytics, offering hotels insights into guest interests and allowing for targeted marketing and in-house offers.

Read the full article on Hospitality Technology: https://cstu.io/1aa570

BurgerFi International Files for Protection Under Chapter 11 All 144 locations remain open and continue normal operations. Plus: Red Lobster update.

Happy Programmers Day! 🎉 Celebrated on the 256th day of the year (fitting for the number of distinct values in an 8-bit byte), this day honors the coders behind the technology we rely on daily. Programmers Day falls on September 13th or 12th in leap years. Let’s take a moment to appreciate the brilliant programmers who keep our digital world running smoothly.

The Rise of Custom Wake Words: A User-Centric Approach

The Rise of Custom Wake Words: A User-Centric Approach Custom wake words in voice tech are promising as voice assistants integrate into daily life, driving demand for personalized interactions.

NVIDIA AI has developed its first on-device Small Language Model, Nemotron-4 4B, which enhances the performance and lifelike interactions of digital humans in games and applications. This , derived from a larger model, offers faster response times with a smaller memory footprint, allowing it to run efficiently on consumer devices. It is optimized with instruction tuning for specific tasks, such as in-game character interactions.

Read the full article to learn more: https://bit.ly/4dP1c35

SLMming Down Latency: How NVIDIA’s First On-Device Small Language Model Makes Digital Humans More Lifelike Announced at Gamescom, ‘Mecha BREAK’ is the first game to showcase ACE technology, including NVIDIA Nemotron-4 4B, for quicker, more relevant responses.

User-centered design and personalization are pivotal in enhancing user satisfaction and increasing the usage of voice assistants. Read more - https://mailchi.mp/kardome/rise-of-custom-wake-words

RingCentral is introducing two new for its Ringcx contact center platform. The "RingCX AI Agent Assist" helps agents by providing relevant insights during live customer interactions, while the "RingCX Supervisor Assist" monitors conversations to alert supervisors of potential issues, providing live transcripts and summaries. RingCentral aims to cater to both simple and complex customer needs with these tools, with additional integration options available. The company highlights these innovations as part of its commitment to enhancing through .

To learn more read the full article on : https://bit.ly/3z1sTqd

RingCentral Teases Native AI Assistants for RingCX, Unveils More Solutions CX Today covers Contact Centre news including Agent Assist, Artificial Intelligence, CCaaS, Virtual Assistant, Workforce Optimization and more.

Upcoming "Remarkable Amazon Alexa " will use Anthropic's , following issues with Amazon's in-house models. The new Alexa is expected to perform better, featuring AI-generated news, a child-focused chatbot, and shopping tools.

The is anticipated to be released in mid-October, with a demo likely at Amazon's annual devices and services event in September.

Read the full article on The Verge: https://bit.ly/4dJ57ye

Kardome's Hearing technology enhances voice control in by overcoming the limitations of current technology. It improves performance in noisy environments through continuous analysis and adaptation to environmental noise sources, known as "spotforming". By capturing sounds from direct and multiple paths, the software can focus on the preferred source's location, significantly increasing the output signal-to-noise ratio. For more information, visit: https://bit.ly/3ISpQlf

The Crucial Role of the Audio Front End in AR Glasses

Google remains the top-ranked company for , according to GlobalData PLC. Their upcoming AI-powered , , is set to launch on Android devices soon, ahead of Apple's delayed voice assistant.

Despite Google's strong position, challenges include the need for collaboration with mobile manufacturers, financial risks similar to Amazon Alexa's losses, and increased energy consumption in data centers. While Google leads in the AI voice assistant market, analysts highlight the importance of partnerships and sustainability efforts for Gemini Live's success.

Read the full article on Verdict: https://bit.ly/3T0er8x

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See how Kardome’s uses Few Shot Learning to identify with just a few voice samples.

Find out more here: https://bit.ly/3LTJSgP

OpenAI has launched its Advanced Voice Assistant (AVA) as part of the -4o update, which features enhanced text, voice, and visual capabilities. Initially delayed due to copyright issues involving Scarlett Johansson's voice, now offers four distinct voices created by paid actors. Unlike other , AVA can handle complex questions, support over 50 languages, and offer a more natural conversational experience, including tone modulation and human-like speech patterns. OpenAI plans to expand AVA's availability by September 2024 and is also developing other tools like and the AI video generator .

Read the full article on Sify to learn more: https://bit.ly/3MfaUzn

OpenAI finally unveils its Advanced Voice Assistant! After a 2-month-long delay due to copyright issues, the highly anticipated feature is now live for select ChatGPT Plus users....

The Rise of Custom Wake Words: A User-Centric Approach: Custom in voice tech are promising as voice assistants integrate into daily life, driving demand for personalized interactions.
Read more from the Voice Tech Blog: https://cstu.io/ab19d3