CONTAQUE

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CONTAQUE™ services include instant messaging (chat), presence information, Telephony (including IP telephony), video chatting, call control and interactive voice response system with non-real-time communication services such as unified messaging (integrated voicemail, e-mail and SMS). Avis e Solutions, formed by professionals in IT and Telecom Industry felt the need of incorporating VOIP technology in contact center solution which will meet the expectation of increasing number of BPOs.

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