Kitomba Salon & Spa Software

Drumroll, please! 🥁 The AHIA Business finalists have been announced by Hair ! 🤩

A huge congratulations to everyone who has become a finalist, and a special shout-out to our customers:

🔹Koh Salon - St Kilda: Best Customer Care
🔹Bespoke Hair Artistry: Best In Salon Training
🔹Co and Pace Salons: Best In Salon Training
🔹Giggles Hair: Best In Salon Training
🔹Telleish Hair Studio: Best In Salon Training
🔹Justin Pace - Co and Pace Salons: Business Director/Owner of the Year
🔹Melissa Chandler - Bespoke Hair Artistry: Business Director/Owner of the Year
🔹Nicole Ranatawake - Salon Purpose: Business Director/Owner of the Year
🔹Curate Awards: Best Business Performance of the Year
🔹Bespoke Hair Artistry: NSW/ACT Salon Business of the Year
🔹Cranium Hair: NSW/ACT Salon Business of the Year
🔹Salon Her: NSW/ACT Salon Business of the Year
🔹Salon Purpose: NSW/ACT Salon Business of the Year
🔹Co and Pace Salons: QLD Salon Business of the Year
🔹Jakadjari hair: SA/TAS Salon Business of the Year
🔹Di Iorio The Hairdresser: Salon Business Newcomer of the Year
🔹Koh Salon - St Kilda: Salon Business Newcomer of the Year
🔹Brooke Bennett. The Maxx Hair Studio: Salon Manager/Co-Ordinator of the Year
🔹Tiffani Phillips - Elite Hair Extensions: Salon Manager/Co-Ordinator of the Year
🔹Bespoke Hair Artistry: Salon Team of the Year
🔹Co and Pace Salons: Salon Team of the Year
🔹Mayko Hair: VIC Salon Business of the Year
🔹Renew Hair: VIC Salon Business of the Year
🔹Telleish Hair Studio: VIC Salon Business of the Year
🔹The Rumours Are True: VIC Salon Business of the Year

We are absolutely thrilled to be sponsoring and presenting the award for 'Business Director/Owner of the Year' and it's so exciting to see three Kitomba businesses as finalists! We cannot wait to celebrate with you all in October!

With our latest update to Kitomba 1, you’ll be able to sell and redeem all vouchers from anywhere on any device—making it easy for your team to take every opportunity to encourage repeat business, showcase special offers, and boost your revenue.

Learn more: https://www.kitomba.com/blog/vouchers-kitomba-1/

Let’s talk about how a lack of recognition is quietly contributing to burnout. It's one of the key causes on both sides of the chair, but what can we do about it?

Read the latest article from Rising on the Kitomba blog!

The burnout blind spot: why recognition matters more than you... Running a salon is no small feat. It’s a whirlwind, right? Juggling appointments, customer service, stock, and—oh yeah—managing a team of unique individuals with their quirks, strengths, and needs. Amid this chaos, it’s easy for recognition to slip through the cracks. But this is where troub...

A congratulations to all the winners at the Australian Beauty Industry Awards this past weekend, and a special shout-out to our customers who took home awards on the night! 🏆

The wonderful team at Oi Cosmetics took home two awards, the Best Salon/Spa/Clinic Training

award and Queensland's Salon/Spa/Clinic of the Year (4 Treatment Rooms or Less) award!! The Kitomba team are so proud of your achievements. 🥰

One more shout-out to James Vivian for winning our sponsored award, the Business Director/Owner of the Year award - incredible work James!

We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! So how do you create a healthy work environment and in turn a successful team, find out how in our latest blog.

The importance of creating a healthy, happy salon workplace –... We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment. Everyone has good days and bad days (including...

Meet Jacob👋

Jacob is our Customer Support Manager - Swipe through to learn a fun fact about him and why he loves working at Kitomba!

Empowering your team is essential for the growth and sustainability of your business.

Learn Tracey Hughes tips for empowering your team in our latest blog 💙

Stock is a key part of any salon, spa or clinic. However, it can have a severe impact on your business if it’s not correctly managed. Here are six key steps to follow for perfect stock management.

6 steps to great stock management for salons, spas and clinics –... Stock is a key part of any salon, spa or clinic. However it can have a severe impact on your business if it’s not correctly managed. If you’re wondering how to successfully manage your stock, here are six key steps to follow for perfect stock management. 1. Understand your stock Do you have any....

Be in to win your share of 15,000 free texts! 🎉

How to enter:
1️⃣ Complete our new masterclass ‘Mastering Everyday Marketing in Kitomba’.

2️⃣ Set up an everyday marketing campaign.

3️⃣ Fill out the short survey at the end of the course before 31 July 2024 to be automatically entered in the draw to win one 100x free texts per month for three months (50x prizes up for grabs).

Register today: https://content.kitomba.com/everyday-marketing-masterclass

Happy learning and good luck!

The clock is ticking Australia… ⏰ There's only 2 weeks left to submit your entries for the Australian Hair Fashion Awards! 💇‍♀️

Get started on your entry today: https://www.australianhairfashionawards.com/

Don't just take our word for it, hear from salon owners who transformed their business with our Everyday marketing feature. 📣

Plus, our data shows that salons who use Kitomba’s Everyday Marketing feature see an increase in service revenue by 17% on average!

Sign up for our free masterclass “Mastering Everyday Marketing in Kitomba” today! https://content.kitomba.com/everyday-marketing-masterclass

Managing a team can be difficult so we’ve put together a list of five key skills every manager should have or be aiming towards. Read our latest blog to find out what they are!

5 skills every salon manager should have – Kitomba blog Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas however that as a manager you...

Do you find as a salon owner that you want to send more marketing messages to your clients that are tailored to their needs, but you can’t seem to find the time?

Time is one of the most precious things and it’s important to spend it wisely. With automated marketing, you can save yourself time, bring in more revenue and build a more personal relationship with your clients. In our latest blog we discuss how!

Automate your salon’s client messages without losing the human... Do you find as a salon owner that you want to send more marketing messages to your clients that are tailored to their needs, but you can’t seem to find the time? Time is one of the most precious things and it's important to spend it wisely. With automated marketing, you can save yourself time...

Upselling retail and services is a great way to increase your salon, spa or clinic’s average client spend.

So how can you ensure you’re consistently upselling to your clients?

Here are seven effective ways to upsell more retail and services in your salon, spa or clinic.

7 ways to upsell retail and services in your salon, spa or clinic... Upselling retail and services is a great way to increase your salon, spa or clinic’s average client spend. Whether you are introducing your clients to higher costs, premium products, better services, other add-ons, or recommended upgrades, it all results in a more profitable sale for your...

Does automated marketing actually benefit your salon?

Well, salons that use Kitomba's Everyday Marketing feature increase total client spending by 16% on average!

Our free eBook 'Automated marketing for salons, spas and clinics' will help you to save time on marketing, while engaging with your clients in meaningful and personalised ways.

Our eBook includes:

🌸11 automatic marketing ideas proven to get results.
💌Ready-to-use email and text templates.
🌸Tips for building and managing your contact list.
💌Checklists for sending automated emails and text.
🌸Instructions on how to track and measure your success.

Download today via the link in bio.

Kitomba Salon & Spa Software

Drumroll, please! 🥁 The ABIA (Australian Beauty Industry Awards) finalists have been announced! 🤩

A huge congratulations to everyone who has become a finalist, and a special shout-out to our customers:

🔹 Jodi Clynch from Oi Cosmetic Studio: Dermal Therapist of the Year

🔹 Abby Stuart from Oi Cosmetic Studio: Business Director/Owner of the Year

🔹 Oi Cosmetic Studio: Best Salon/Spa/Clinic Training

🔹 Shine Skin and Body: Best Salon/Spa/Clinic Training

🔹 Oi Cosmetic Studio: Best Customer Care

🔹 Laser Sydney: NSW Salon/Spa/Clinic of the Year (4 Treatment Rooms or Less)

🔹 Oi Cosmetic Studio: QLD Salon/Spa/Clinic of the Year (4 Treatment Rooms or Less)

🔹 Shine Skin and Body: VIC/TAS/SA Salon/Spa/Clinic of the Year (4 Treatment Rooms or Less)

🔹 Cosmedica Skin: WA/NT Salon/Spa/Clinic of the Year (5 Treatment Rooms or More)

We are absolutely thrilled to be sponsoring and presenting the award for 'Salon/Spa Director/Owner of the Year'. This award is given to the Best Salon/Spa Director or Owner who can demonstrate excellence in their motivation of individuals and the team, interpersonal skills, business acumen, marketing, innovation, and management style.

This month's "Humans" of Kitomba are... our office fish! 🐠

Earlier this month they turned 1 years old and so we celebrated with a birthday party! 🎂

Introducing our new video course - Mastering Automated Marketing!

Free for Kitomba customers, you’ll be taken step-by-step through setting up your first automated marketing campaign using Kitomba's Everyday Marketing feature, with four short video lessons.

Register today to discover the power of automated marketing for yourself! 📋

New masterclass: Mastering Automated Marketing – Kitomba blog Kitomba has released a new masterclass: Mastering Automated Marketing in Kitomba. This Masterclass has been designed to help you set up personalised marketing campaigns that help you connect and retain clients through automated messages using Kitombas Everyday Marketing feature. In this...

Wondering what Vish colour management software does and why it’s worth introducing in your salon? 🤔

In short, Kitomba’s integration with Vish helps to protect your colour profit from being poured down the drain from colour wastage. Plus, it helps your salon be more sustainable.

Intrigued? Here are four great reasons to try our Vish integration today.

4 reasons to try Kitomba’s Vish integration for colour management... Wondering what Vish colour management software does and why it’s worth introducing in your salon? In short, Kitomba’s integration with Vish helps to protect your colour profit from being poured down the drain from colour wastage. Plus, it helps your salon to become more sustainable. How? By...

The clock is ticking Australia… There's only 2 weeks left to submit your entries for the AHIA Business Awards! ⏰

Get started on your entry today: https://mochagroup.com.au/ahia-business/

The amazing team at Buoy Salon in Wellington, New Zealand recently integrated Vish into their salon, and they love it! 😍

Learn more about how Vish can maximise revenue and streamline operations at your salon.

A huge congratulations to all the winners at AHIA Creative on Monday, and a special shout-out to our customers who took home wins on the night - The Kitomba team are so proud of your achievements! 💙

🔹 Andrew Cobeldick from Buoy Salon and Spa: New Zealand Hairdresser of the Year
🔹 Ella Stewart from Stevie English Hair: Emerging Stylist of the Year
🔹 Danny Pato from D&M Hair Design: Avant Garde Hairdresser of the Year
🔹 Ella Stewart from Stevie English Hair: Hot Shots Team
🔹 Stevie English from Stevie English Hair: Medal of Honour
🔹 Danny Pato from D&M Hair Design: Medal of Honour
🔹 Benjamin Martin from Salon XVI: Hairdresser of the Year - VIC
🔹 Lisa Robertson from Parlour Glenelg: Hairdresser of the Year - SA/TAS

Here are three reasons why you need to get Vish in your salon! 👉

Kitomba Salon & Spa Software

We’ve launched a new integration with Vish to help you make more money from your colour services, reduce waste, and simplify formula tracking for your team.

Combining the power of a smart Bluetooth scale with sophisticated algorithms driven through your Kitomba software, getting Vish in your salon ensures accurate formula tracking and inventory management.

Kitomba has integrated with Vish Colour Management Software –... We’ve launched a new integration with Vish to help you make more money from your colour services, reduce waste, and simplify formula tracking for your team. Designed to simplify your colour management, Vish is a leading salon colour management software solution that combines a smart Bluetooth...

Having a great client consultation can change the game for your salon or spa. They help you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments.

Formalising this process with the help of digital forms enables you and your team to provide a consistent client experience, while documenting your client’s needs securely. Learn more in our latest blog post!

8 reasons to formalise your client consultations with forms –... A comprehensive client consultation helps you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments. Formalising your consultation process using forms can help you and your clients to get even more out of this...