BPO Clark Philippines
Nearby recruitment companies
Pampanga, Angeles City
Clark Global City, Clark
2010
Building 35C Philexcel Business Park, Clark
Unit 1F-2, Business Center 10, Philexcel Business Park, 2023 MA Roxas Highway, Clark Freeport Zone,Pampanga, Clark
Phil Excel Clark Freeprt Zone, Pampang
Alorica Clark Philippines (Recruitment )
We are Hiring Call Center Agents. We are open from Monday
Fulfill your comfort food cravings!
Tuna pie
Ham and cheese
Banana cheese roll
Hotdog roll with cheese
Trendy hotdog sandwich
Korean Egg drop
We are open from Monday- Sunday 9am-5PM for dinning
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Open for deliveries just send us message!
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Fulfill your comfort food cravings!
Tuna pie
Ham and cheese
Banana cheese roll
Hotdog roll with cheese
Trendy hotdog sandwich
Korean Egg drop
We are open from Monday- Sunday 9am-5PM for dinning
Stall #10 Guido's Garage Kitchen Food Baazar!
Open for deliveries just send us message!
Please like and follow our page tinapay atbp
Instant $2 per device/phone number arat na!!!!
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@Kidzooona with Caitlynne & Celestine Our daughters love to play . Enjoy and have fun.
Provide advanced level tier 3 support for IT issues within a chat environment. It will involve troubleshooting of IT hardware and software for users either in center or primarily in a WAH environment.
Responsibilities
Tier 3 Level Chat Support
Must be able to troubleshoot advanced complexity IT issues with PCs, laptops, monitors, keyboards, mice, phones, printers
Must be able to provide level 3 support and provide technical information back to network, server and voice teams as well as understand the basic function the device performs
Advanced understanding ping, tracert, device status
Basic understanding of what a firewall, core switch, distro switch, user access switch is and does & how they are connected
Moderate understanding of DNS/DHCP, file shares, whitelists, blacklists, VLANs, wireshark, encryption
Moderate understanding of AD OUs, GPOs, start menu redirect, PAC files, host files
Advanced understanding of Wifi setup and troubleshooting
Moderate understanding of cloud computing – Avaya in the cloud, Office 365 in the cloud, Azure, MFA
Must have basic project management capabilities
Must be able to troubleshoot advanced complexity software issues remotely.
Must have an understanding of how to use and troubleshoot Office 365, ServiceNow, SCCM, Active Directory, Windows 10
Must ensure all PCs and laptops remain compliant with security, patch and antivirus updates
Must be able to follow documented processes and procedures, but make suggestions for improvement if better ideas come to mind
After hours/weekend/holiday support will be required for on call rotation, change request support and project request support
Qualifications
Must possess excellent customer service skills
Must possess good communication skills – speak and write articulately
Must be able to judge & communicate potential risks or issues as they arise – see something, say something
Must have a teamwork attitude
Must partner with other departments to establish a positive work environment
Must be able to work under pressure and adapt – short deadlines, late requests, new requirements
Must be able to accept and adapt to rapid change in the IT environment
Act with ownership, accountability, honesty and urgency
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Business Center 4 & 5 Bldg, Philexcel Compound Business Park, Manuel A. Roxas Highway, Clark Freeport
Mabalacat
2010
Mabalacat, 2010
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Building 35C Phil Excel Business Park, Clark Freeport Zone
Mabalacat, 2023
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