Ecscale Solutions Inc.

Communication Tips: Brevity in Corporate Communication 💼

In the world of corporate communication, brevity is beauty. Try this text format on your next message to ensure that your messages are clear and concise:

✅ Greeting: Begin with a polite and respectful greeting to set the right tone.
✅ Identification: Briefly introduce yourself, especially if you are not acquainted with the recipient.
✅ Request: Clearly state your need or request to the recipient.
✅ Purpose: Concisely explain why their involvement or response is important.
✅ Closing Remarks: Wrap up your message positively to leave a lasting impression.

Stand out in your next BPO interview and land that dream job 💼! Take a look at some of the most commonly asked BPO questions and how to answer them. Learn how to:

🔎 Highlight your BPO background and skills.
🤹‍♂️ Share your stress management techniques.
👂 Demonstrate your customer service excellence.
🔉 Show off your team communication strategies.
✍️ Reveal your motivation methods for repetitive tasks.

🚀 Join Ecscale as a Sales Representative! 🌟

Ready to take your sales career to the next level? Join our team and be a key player in driving growth and building lasting relationships. If you have a passion for sales and top-notch communication skills, we want to hear from you! 💼✨

Key Responsibilities:

✔️Drive new business & nurture accounts through upselling and cross-selling.
✔️Meets and exceeds sales targets set in terms of contributing and generating revenue for the department.
✔️Identifies potential customers and register opportunities; relentlessly pursues the realization of such opportunities leading to revenue for the company.
✔️Negotiates with the accounts as per price guidelines given, looking to maximize revenues and profits
✔️Supports and works closely with Operations on the ex*****on of new sales acquisitions and retention of accounts.
✔️Build lasting relationships through exceptional communication skills.
✔️Create & implement innovative sales strategies.

Qualifications:

✔️Bachelor’s degree in Business, Marketing, or related field (or equivalent experience). College undergraduate or equivalent are welcome.
✔️1+ years of BPO experience in sales (handling sales-related chats, emails, and calls).
✔️Proven sales success & relentless drive to meet targets.
✔️Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
✔️Comfortable working in a fast-paced environment
✔️Willingness to work on-site (Ortigas Center, Pasig City)

🌟 Apply now by sending your latest resume to [email protected] and take the lead in your sales journey!

Note: To learn more about the role and the company, please click this link to view our LinkedIn job posting: https://www.linkedin.com/jobs/view/3980731737

🎯 We're Hiring: Retail Trainer! 🛍️

Are you a retail trainer with a talent for effective teaching? We're looking for a Retail Trainer to inspire and equip our team with the skills they need to deliver outstanding customer experiences! ✨

Key Responsibilities:

✔️Design and develop engaging training materials tailored for retail excellence.
✔️Stay current with the industry's latest best practices and create tailored instructional materials such as presentations, handouts, and interactive activities.
✔️Develop strategies and guidelines for impactful communication to empower staff to engage with customers meaningfully and deliver value in retail operations.
✔️Conduct interactive training sessions to empower our staff.
✔️To facilitate learning and skill development, utilize various teaching methods, such as lectures, workshops, demonstrations, and role-playing exercises.
✔️Provide ongoing support and ensure our retail standards shine through every interaction.
✔️Continuously evaluate and improve our training programs.
✔️Conduct pilot training sessions and gather feedback to refine content and approach, then work with stakeholders to implement necessary changes.
✔️Continuously identify training needs and opportunities for improvement while also handling additional tasks assigned by the immediate head.

Qualifications:
✔️Bachelor’s degree in Psychology, Education, or HR Management.
✔️At least 3 years in training development with a strong retail or e-commerce background.
✔️Effective and top-notch communication and presentation skills.
✔️Proficient in data analysis to assess and enhance training effectiveness.
✔️Flexibility and adaptability to work with diverse populations and adjust training approaches based on participant needs and feedback.
✔️Must be willing to work in Ortigas Center, Pasig City.

Ready to shape the future of retail training with us? Apply now by sending your latest resume to [email protected] and be a driving force in our team’s success! 🚀

🎧 Join Our Team as a Customer Service Representative! 💼

We are looking for driven individuals who strongly desire to give exceptional care and service to our customers. Join Ecscale as a Customer Service Representative to be the voice of our brand! 🌟

Key Responsibilities:

✔️Maintain a positive and professional attitude while delivering top-notch customer service.
✔️Respond quickly to inquiries, resolve complaints, and provide insightful support.
✔️Communicate through chats, emails, and calls with a deep knowledge of our products.
✔️Keep meticulous records of interactions and collaborate with your team to enhance the customer experience

Qualifications:

✔️ College undergraduate or equivalent.
✔️ Minimum of one year of BPO experience in customer service (handling chats, emails, and calls).
✔️ Strong communication skills and a natural ability to build rapport.
✔️ Tech-savvy and ready to thrive in a fast-paced environment.
✔️ Willing to work in Ortigas Center, Pasig City.

Ready for a new breed of customer service? Apply now by sending your latest resume to [email protected] and join our team of energetic communicators! 🚀

Note: To learn more about the role and the company, please click this link to view our LinkedIn job posting: https://www.linkedin.com/jobs/view/3980700701

🗂️ We're Hiring! Payroll Staff Needed! 💼

Are you detail-oriented with a knack for numbers? Ecscale is looking for a dedicated Payroll Staff to join our team! If you have a strong payroll processing and compliance background, this might be the perfect fit for you! 🌟

Key Responsibilities:

✔️Calculate wages, benefits, incentives, and deductions. Oversee final pay, validate documentation, and ensure timely processing
✔️Validate and process statutory requirements, including year-end tasks like BIR Form 2316 preparation
✔️Manage payroll-related communication and ensure statutory compliance.
✔️Maintain confidentiality, ensure compliance with compensation laws, and handle sensitive information with discretion
✔️Maintain confidentiality and assist with additional tasks as needed.

Qualifications:

✔️Bachelor’s Degree in Accounting or related field.
✔️Minimum of 2 years of payroll processing, compensation, and benefits accounting.
✔️Strong knowledge of payroll calculations, Philippine Labor Law, and HR practices.
✔️Must be willing to work in Ortigas Center, Pasig City

Ready to make an impact? Apply now by sending your latest resume to [email protected] and become a vital part of our team! 🚀

Note: To learn more about the role and the company, please click this link to view our LinkedIn job posting: https://www.linkedin.com/jobs/view/3994802130

🚀 We’re looking for a Motion Designer/Video Editor! 🎬

Are you a Motion Designer/Video Editor looking for greener pastures in the marketing world? 🌟 We’re seeking a creative genius to bring our brand’s vision to life!

Skills You Need:

📽️ 3-5 years of videography experience
🎨 Proficiency in Adobe Creative Cloud (After Effects, Premiere Pro, etc.)
📸 Photography skills are a plus
🔍 Attention to detail and strong communication

Responsibilities:

✔️Create and edit dynamic videos using After Effects & Premiere Pro
✔️Develop engaging content for Instagram, TikTok, Facebook, and more
✔️Collaborate with our Marketing Team to drive impactful campaigns
✔️Infuse your design expertise into every project, from color grading to motion graphics
✔️Good eye for creating compelling and eye-catching visuals, static and video using our brand guide
✔️Interest in Graphic Design and design principles to create content that sells a product but also looks great
✔️Strong video filming and editing skills are essential

Qualifications & Experience:

✔️3 - 5 years experience in videography and content creation
✔️Familiarity with e-commerce & and online retail operations, beneficial
✔️Strong knowledge and interest in performance marketing campaigns on Facebook, Instagram and TikTok
✔️Mid to Advance knowledge of Figma
✔️Fantastic written and verbal English communication skills
✔️Able to work independently as well as in a team
✔️Knowledge of project management tools such as ClickUp is a plus.

If you’re ready to push creative boundaries and make a mark with your designs, we want to hear from you! Apply now by sending your latest resume to [email protected], and let’s create something extraordinary together! 🌟

📊 We're Hiring a Data Analyst! 📊

Are you a numbers person? Turn data into actionable insights and join our team as a Data Analyst! You'll play a key role in driving informed decision-making through your expertise in data analysis and visualization. 🚀

Key Responsibilities:

✔️Collect, manage, and clean data from various sources to ensure accuracy and reliability.
✔️Analyze trends and insights to support client and agent engagement.
✔️Create impactful visualizations and reports to communicate findings effectively.
✔️Collaborate across departments to provide data-driven support and recommendations.
✔️Utilize tools like SQL, Python, GA, Excel, and Zendesk Explore to deliver top-notch analysis.

What We're Looking For:

✔️A Bachelor’s degree in Data Science, Statistics, or related fields.
✔️Workforce Knowledge (real-time monitoring, service level reports, forecasting, scheduling, etc.)
✔️Proven experience in data analysis with a strong analytical mindset and attention to detail.
✔️Proficiency in data visualization and communication, with a knack for managing multiple projects.
Bonus: Experience in the BPO industry or with workforce and HR analytics!

Ready to take your data skills to the next level? Apply now by sending your latest resume to [email protected] and help us turn numbers into meaningful insights! 📈

Note: To learn more about the role and the company, please click this link to view our LinkedIn job posting: https://www.linkedin.com/jobs/view/4002672443

🎥 We're Hiring a Post-Production Manager! 🎥

Do you love visual storytelling? How about leading a creative team to produce high-impact video content? Join us as our Post-Production Manager and take charge of crafting stunning visuals that captivate audiences across social media platforms like Instagram, Facebook, and TikTok! 🚀

Key Responsibilities:

✔️Lead a team of video editors to create engaging content for social and digital channels.
✔️Manage video production projects, from scheduling to final delivery, ensuring everything is on time and on budget.
✔️Oversee the production of video clips, motion graphics, and dynamic assets for ads and social media.
✔️Collaborate with content creators to source and brief on-brand visuals that drive performance.
✔️Ensure design consistency and quality across all video projects, following brand guidelines.
✔️Stay ahead of social media trends to keep our content fresh and engaging.

Qualifications:

✔️3-5 years of experience in videography and content creation, with a strong portfolio to show.
✔️Proficient in Adobe Creative Cloud (After Effects, Photoshop, Illustrator, Premiere Pro) and Figma.
✔️Strong organizational skills, with the ability to multitask and meet tight deadlines.
✔️A creative mindset with a passion for visual design and storytelling.
✔️Must be willing to work on-site in Ortigas Center, Pasig City.

Ready to bring your creativity to the next level? Apply now by sending your latest resume to [email protected]. 🎬

Note: To learn more about the role and the company, please click this link to view our LinkedIn job posting: https://www.linkedin.com/jobs/view/3996421526

🌟 Join Our Team as a Brand Marketing Specialist! 🌟

We’re on the hunt for a Brand Marketing Specialist to help us elevate our position as a leader in sleep health. 💤 Are you passionate about crafting compelling content and driving brand success? You might be who we’re looking for!

Key Responsibilities:

✔️Coordinate and create content that showcases our sleep expertise across various platforms.
✔️Assist in planning and logistics for product and marketing photo shoots, collaborating with our Australian team.
✔️Research industry partnerships, PR opportunities, and coordinate award submissions to boost our brand presence.
✔️Work on social media strategy, content creation, and ex*****on to engage our audience on Instagram, Meta, and TikTok.

What We’re Looking For:

✔️A creative mind with a strong command of English and excellent communication skills.
✔️1+ years of experience in a similar role with a proven track record in stakeholder management.
✔️Bachelor’s degree or Diploma in Marketing, PR, Design, or a related field preferred.
✔️Proficiency in Adobe Suite (Illustrator, InDesign & Figma) is a plus!
✔️Independent, proactive, and ready to collaborate with a remote Australian-based team.

📧 Apply now by sending your latest resume to [email protected] and help us shape the future of sleep! 🌙

Note: To learn more about the role and the company, please click this link to view our LinkedIn job posting: https://www.linkedin.com/jobs/view/3981452647

🚀 We’re Hiring! 🚀

Join our dynamic team as the Head of People and Culture and lead the charge in shaping a thriving workplace culture that fosters innovation, inclusivity, and engagement. 🌟

Key Responsibilities:

✔️Strategize and execute HR initiatives that align with our global business objectives.
✔️Lead the talent acquisition process to attract and retain top talent across multiple countries.
✔️Drive employee engagement and cultivate a positive, inclusive work environment.
✔️Ensure compliance with labor laws in Australia, Hong Kong, the Philippines, China, and Japan.
✔️Manage compensation and benefits programs to stay competitive in the market.
✔️Champion diversity and inclusion throughout the organization.

What We’re Looking For:

✔️5-7 years of HR management experience in a multinational setting.
✔️Strong leadership skills with experience managing teams across different regions.
✔️Deep understanding of labor laws and HR best practices.
✔️Exceptional communication and interpersonal skills.
✔️HR certification (e.g., SHRM-CP, SHRM-SCP, CIPD) is a plus!

If you’re ready to lead, inspire, and innovate, we want to hear from you!
📧 Apply now and send your latest resume at [email protected] and be part of something extraordinary.

Note: To learn more about the role and the company, please click this link to view our LinkedIn job posting: https://www.linkedin.com/jobs/view/3984095982

Boost your virtual meeting game with these tips! 🖥️📈

Set clear agendas, invite key players, use video, keep it brief, and follow up with action items. Let's make every meeting count! 🚀

Beat burnout with our self-care checklist! 🧘‍♀️💪

Take breaks, stay active, set boundaries, enjoy your hobbies, and get plenty of sleep. You've got this! 🌟

Level Up Your Email Game! 📧✨

Keep your emails sharp and effective with these quick dos and don’ts. Level up your communication skills today! 💼✉️

Looking for your next business partner? 😉

Choosing the right BPO partner is more than just outsourcing tasks—it's about elevating your entire business strategy.

Swipe through to discover how the right BPO partner can:
🔹 Boost Efficiency and Productivity
🔹 Drive Cost Savings
🔹 Enhance Customer Satisfaction
🔹 Increase Scalability and Flexibility

Unlock your business’s full potential with the right partnership. 💼✨

🔓 Debunking the Myth: BPO is Not Just for Big Companies!

SMEs can also leverage the benefits of outsourcing. Here’s how:

💸Cost Efficiency
🔑Access to Expertise
📈Scalability
🔎Focus on What Matters

BPO isn’t just for the big players. SMEs, too, can thrive with outsourcing. Time to rethink BPO! 🌟

📣We are seeking a skilled IT Staff/Associate to join our dynamic team! If you have a passion for tech and a knack for solving complex problems, we want you on board!

Location: Ortigas Center, Pasig City
Schedule: Full-time, Onsite

Benefits:
⭐️Retirement Plan
⭐️Leave Credits Convertible to Cash
⭐️HMO Plan + 2 Dependents Fully Covered
⭐️Generous Bonuses
⭐️Flexible Leaves
⭐️Great Career Progression
⭐️Casual Fridays Everyday!

For more information about the role, the company, and how to apply, click here: https://bit.ly/ESI-IT-Staff
Alternatively, you can directly send your latest resume to [email protected], and we'll promptly review your application.

If you're ready to take the next step in your IT career, apply now and join our team! 💪

📣URGENT HIRING!📣

Are you passionate about delivering exceptional customer service?
We're looking for dynamic individuals to join our team!
If you thrive in a fast-paced environment and are eager to make a difference, we want YOU!

Salary Package: PHP 27,500
Shifts Available: Morning and Mid-shift
Type of Job: Full-time
Location: Ortigas Center, Pasig City

Employee Benefits Include:
✔️Generous Bonuses
✔️Retirement Plan
✔️Leave Credits Convertible to Cash
✔️HMO Plan + Coverage for 2 Dependents
✔️Great Career Progression Opportunities
✔️Flexible Leave Policy
✔️Casual Friday Every Day!

Learn more about our company, the role and how to apply by clicking this link: https://bit.ly/ESI-CSR2024
Alternatively, you can send your resume directly to [email protected], and we'll promptly review your application.

Join us in shaping the future of customer service excellence! 🤝

Our team is excited to attend the first StratPlanConPH. Learned a lot about data privacy, risk compliance and the ever-evolving AI integrations in business and security. Definitely, one for the books!

Looking to elevate your content writing skills and take on a creative challenge?

We're hiring a Content Writer/Specialist with a passion for crafting compelling content and expertise in digital marketing.

Join our team in Ortigas Center, Pasig City, and help shape our content strategy.

Work Model: On-site
Location: Ortigas Center, Pasig City
Employment Type: Full-Time
Salary Package up to PHP 30,000 - PHP 50,000

For more details or to apply, click here: https://bit.ly/esi-content-writer

The strongest steel is forged in the hottest fire. Embrace your challenges, for they are shaping you into something incredible. ⚙️🔥

Digital Detox for a Healthier You! 📴🌿 Limiting screen time helps reduce eye strain, improve sleep, and encourage mindful living. Your well-being deserves the break!

When we stand together, we can accomplish anything! Teamwork is not just a concept; it's a superpower. By collaborating and combining our strengths, we unlock endless potential. 🤝💥

Embrace the freshness of a new week and set your intentions high. Mondays are for progress, not perfection – let's make it count! 💪

Take each step with gratitude - because in the simple act of walking, we discover a world of blessings. 🚶‍♀️🌼

Like a well-tuned instrument in an orchestra, effective communication harmonizes relationships, innovation, and progress, creating a symphony of success. Here are five top communication tips for personal and professional growth. 🤓🚀

Let's make this week one to remember!

It's time to embrace change, push past your comfort zones, and inspire one another to shine. ✨