Streamtech Mindanao

AREA : Camella Cerritos and Lumina/Bria GenSan

Please be advised that you may experience no internet connection today July 6,2024 due to service affecting technical emergency issues. Our dedicated technicians are actively addressing this issue and we apologies for any inconvenience caused.

We appreciate your patience and understanding during this time. Thank you

Streamtech Advisory
Area: Camella Cerritos and Lumina/Bria GenSan

Please be advised that you may experience no internet connection today May 4,2024 due to service affecting technical emergency issues. Our dedicated technicians are actively addressing this issue and we apologies for any inconvenience caused. We appreciate your patience and understanding during this time. Thank you.

Advisory
Area: Camella Northpoint Bradford

Please be advised that you may still experience no internet connection today March 03,2024 due to service affecting technical emergency issues. Our dedicated technicians are actively addressing this issue and we apologies for any inconvenience caused. We appreciate your patience and understanding during this time. Thank you.

Area: Camella Northpoint Bradford
March 2, 2024
To our valued customer, we apologized for the EMERGENCY service interruption today.
We are currently coordinating with our partner to determine the problem and resolve the issue.
Troubleshooting is ongoing and we apologize for the inconvenience.
Thank you and keep Safe.

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AREA: CAMELLA BACOLOD SOUTH
DUMAGUETE
MACTAN CEBU
BRADFORD
VISTA SHAW
SYMPHONY
LA HACIENDA
CURRENCY

To our valued customer, we apologized for the Emergency service interruption today.
The mainline issue on the Data Node of our partner provider due to attempted theft of the fiber optic cable .The Restoration is on going and rest assured we are doing this to provide you with a better service.
Thank you for your understanding and stay safe.

AREA: Camela Pagadian

We regret to inform you that our team has found multiple cut lines between Molave and Pagadian. Please bear with us as our team is doing their best to restore our services. Once the issue is resolved, we will provide rebates. Thank you for your understanding. .

Area : Lumina Gran Europa and Bria GenSan.

We sincerely apologize for the late posting of our advisory.

We have just received word from our partner provider that their backbone is again damaged yesterday in the Davao - Quezon,Bukidnon portion. They still have ongoing rectification works as of the moment.

We sincerely apologize for this, once the service have been restored we will process a rebate computation for all the downtimes this month. We will update you as soon as we get more information. Thank you

AREA: LUMINA GRAN EUROPA

Please be advised that you may experience service interruption today, July 20, 2023 due to emergency mainline trouble. Rest assured that our technical team is doing their best to restore the service immediately.
Thank you for your understanding and stay safe.

Area: Camella Cerritos and Bria GenSan
May 10,2023

To our valued customer, we apologize for the EMERGENCY service interruption this evening. We are currently coordinating with our partner to determine the problem and resolve the issue.
Troubleshooting is ongoing and we apologize for the inconvenience.

Thank you and keep safe.

Area: Bria and Camella Cerritos GenSan
April 20, 2023

To our valued customer, we apologized for the EMERGENCY service interruption today.
We are currently coordinating with our partner to determine the problem and resolve the issue.
Troubleshooting is ongoing and we apologize for the inconvenience.

Thank you and keep Safe.

ADVISORY UPDATE

Dear subscribers,

We apologize for the delay in the restoration of your internet service, ETR for the service is 23:00H (11:00PM).

Sorry for the inconveniences.

Thank you

Area: Camella Northpoint Bradford and Bria Flats Mactan Cebu
April 18, 2023

To our valued customer, we apologized for the Emergency service interruption today.

Our partner provider has now determined the fault. The interruption was caused by a FIBER CUT between main server and the node station in Metro Manila in the area. The RESTORATION is on going and we apologized for the inconvenience.

Thank you and be safe.

Area: Lumina Gran Europa

Date: December 28, 2022

Area: Bria and Camela Cerritos GenSan

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To our valued customer, you might be experiencing an unscheduled service interruption today.

Troubleshooting and restoration is ongoing and we apologize for the inconvenience.

Area: Bria GENSAN

Thank you and keep safe.

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To our valued subscribers:

Good day!

Kindly see attached advisory for you reference, we apologize for the inconveniences po.

Thank you

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DTI Fair Trade Permit No. FTEB-124637 Series of 2021