Language I/O

We are a software company that allows Oracle, Salesforce and Zendesk Inc.

users to provide multilingual customer support to their customers in any language over all e-channels.

08/22/2024

πŸš€βœ¨ Dive into the world of automatic translation! 🌍

We’ve refreshed our page on automatic translation to give you the latest insights on how to instantly and accurately bridge language gaps. Perfect for customer support, e-commerce, and more! πŸ“ˆπŸ’¬

Discover the benefits, limitations, and best practices for using automatic translation in your business. πŸ–₯️🌐

Check out our updated page now: https://languageio.com/automatic-translation/?utm_source=facebook_organic&utm_medium=automatic_real_time_translation_seo_social_post_refresh_q3_2024&utm_campaign=automatic_real_time_translation_seo_q2_2024&utm_term=none&utm_content=blog

08/19/2024

πŸŽ„βœ¨ How Balsam Brands transformed multilingual support with Language I/O! βœ¨πŸŽ„

Discover how Balsam Brands achieved high-quality, near-native support in France & Germany, slashed costs, and boosted customer satisfaction! πŸš€πŸŒ

πŸ”— Read the full case study here: https://languageio.com/resources/case-studies/how-balsam-brands-provides-high-quality-and-near-native-support-in-france-and-germany-while-significantly-reducing-costs/?utm_source=facebook_organic&utm_medium=balsam_brands_case_study_social_post_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=case_study

08/16/2024

πŸš€ Final call to support Heather Shoemaker's SXSW talk! 🌟 Voting ends 8/18, and we need your help to secure a spot for our CEO at this vital discussion on "Women in AI: Pioneers, Challenges and the Path Forward." πŸ’ͺπŸ‘©β€πŸ’»

πŸ”Ή Hear from Heather and Amy Brown, CEO of Authenticx
πŸ”Ή Dive into unique journeys of female AI founders
πŸ”Ή Explore overcoming biases and building inclusive AI

Let’s make sure women’s voices are heard at SXSW! Cast your vote now and be part of this transformative conversation! πŸŽ€πŸ’‘

πŸ”— Vote here: https://panelpicker.sxsw.com/vote/152637

08/15/2024

πŸš€ Missed our live webinar? Catch the recording now! πŸŽ₯

Explore how AI is revolutionizing global retail while protecting your brand and customers. 🌐✨ Join Viviana Bertinetto-Garrett from Language I/O and Anna Murafa from Shutterstock as they dive into:

πŸ”Ή Leveraging AI to overcome language barriers
πŸ”Ή Crafting personalized, secure customer experiences
πŸ”Ή Best practices for expanding into new markets

Get actionable insights and elevate your customer service to the next level! πŸ“ˆπŸ”

Watch now: https://languageio.com/lp/webinars/leveraging-ai-to-expand-globally-while-protecting-your-brand-and-customers/?utm_source=facebook_organic&utm_medium=abm_retail_recorded_webinar_social_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=webinar

08/08/2024

πŸš€ Unlock global growth with AI!

πŸŒπŸ” Don’t miss our LIVE webinar on 8/14 at 12pm ET! Join experts Viviana Bertinetto-Garrett (Language I/O) & Anna Murafa (Shutterstock) as they reveal how to break language barriers, protect your brand, and elevate customer loyalty with AI.

Dive into strategies for:
πŸ”Ή Enhancing multilingual support
πŸ”Ή Personalizing customer experiences
πŸ”Ή Expanding globally while securing data Register now and take your retail game to the next level!

πŸ“… 8/14 @ 12pm ET
πŸ”— https://languageio.com/lp/webinars/leveraging-ai-to-expand-globally-while-protecting-your-brand-and-customers/?utm_source=facebook_organic&utm_medium=abm_retail_webinar_social_3_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=webinar

08/07/2024

πŸš€ The real cost of training & maintaining LLMs: Why Language I/O is your scalable solution.

🌟 Discover the hidden costs of large language models (LLMs) and why Language I/O offers a more scalable approach. From data processing to model maintenance, explore how we simplify the AI journey. πŸ“ŠπŸ’‘

πŸ‘‰ Read the full blog for insights and a helpful checklist! https://languageio.com/resources/blogs/the-challenges-of-training-and-maintaining-a-large-language-model-llm/?utm_source=facebook_organic&utm_medium=llm_blog_social_post_q3_2024&utm_campaign=none&utm_term=none&utm_content=blog

08/06/2024

🌟 Exciting news! Our CEO, Heather Shoemaker, has been nominated to speak at SXSW on "Women in AI: Pioneers, Challenges and the Path Forward." We need your vote to make it happen!

Join Heather and Amy Brown, CEO of Authenticx, for an inspiring discussion on:
- Unique journeys of female AI founders
- Overcoming industry biases
- Mitigating biases in AI technology
- Building successful AI companies with diverse perspectives

Your vote can help bring this important conversation to SXSW. Let's amplify women's voices in AI! Link to vote in the comments!

LINK: https://panelpicker.sxsw.com/vote/152637

08/05/2024

πŸš€ How Shutterstock transformed multilingual support with Language I/O! 🌍

Discover how Shutterstock streamlined translation and scaled support across 20+ languages by integrating Language I/O with Salesforce. Say goodbye to manual processes and hello to instant, efficient multilingual support! πŸŽ‰βœ¨

πŸ”Ή Challenge: Manual translation processes causing delays and customer frustration
πŸ”Ή Solution: Seamless Salesforce integration and automated translation
πŸ”Ή Results: Translated 125+ articles and 2,000+ multilingual tickets/month in 20+ languages

πŸ‘‰ Read the full case study here: https://languageio.com/resources/case-studies/how-shutterstock-eliminated-manual-processes-and-scaled-multilingual-support-across-20-languages/?utm_source=facebook_organic&utm_medium=abm_retail_shutterstock_case_study_social_post_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=case_study

πŸŒπŸ“ˆ

07/29/2024

πŸš€ Ready to transform your global shopping experience? 🌍✨

Discover the 4 essential steps to enhance trust, satisfaction, and loyalty for your brand. Our future-proof checklist will lead you to stay ahead and make a lasting impact in 2024 and beyond. πŸ“ˆπŸ”

πŸ”— https://languageio.com/industry/retail/checklist/?utm_source=facebook_organic&utm_medium=abm_retail_checklist_promo_post_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=checklist

07/26/2024

πŸš€ Exciting news from Language I/O! πŸš€ We're thrilled to announce that we have secured $5M in Series A2 funding, led by Gutbrain Ventures, with support from new investors including the Wyoming Business Council Venture Capital Fund, Joint Effects, PBJ Capital, Omega Venture Partners, and the Raptor Group. πŸŽ‰

This new funding boosts our total investment to $25M and will accelerate our growth, enhance our AI translation platform, and fuel our geographic and linguistic expansion into Asia-Pacific and Latin America. πŸŒπŸ’¬

Get ready for more AI-powered customer support technologyβ€”designed to make interactions with multilingual customers even more seamless! Stay tuned for more updates! πŸ‘€βœ¨

Read more: https://slator.com/language-i-o-raises-usd-5m-teases-multilingual-ai-agent-assistant/

07/25/2024

🌐 Join Language I/O's webinar promoted by RetailWire! Hear from Viviana Bertinetto, CCO at Language I/O, and Anna Murafa, Sr Manager of Communications and CX Operations at Shutterstock, on leveraging AI to expand globally while protecting your brand and customers.

πŸš€πŸ›‘οΈ πŸ“… August 14 @ 12pm ET. Register now! https://languageio.com/lp/webinars/leveraging-ai-to-expand-globally-while-protecting-your-brand-and-customers/?utm_source=facebook_organic&utm_medium=abm_retail_webinar_social_2_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=webinar

Discover how to enhance customer loyalty across diverse demographics and break down language barriers effectively.

07/24/2024

🌐 Argo Translation, Inc. and Language I/O join forces to deliver real-time AI translation solutions to customers worldwide! Transforming customer service across all the languages you support! πŸ€πŸ”

07/22/2024

πŸŒŽπŸ“š Dive into the future of retail with our latest eBook! Discover the CX and AI secrets for global success. From understanding global shopper behavior to leveraging AI for personalized experiences, this eBook covers it all!

πŸ” What to expect:
- Insights into who your global shoppers are and where they shop
- Global trends shaping shopper expectations and the retail industry
- Strategies to meet shoppers wherever they are and earn their trust, even in challenging times

Get your copy now and stay ahead in the retail revolution! πŸ›’πŸ’‘
πŸ”— https://languageio.com/lp/ebooks/see-and-hear-and-get-global-shoppers/?utm_source=facebook_organic&utm_medium=abm_retail_ebook_social_post_1_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=ebook

07/18/2024

🌟 Transform the global shopper experience in 2024 and beyond! 🌍✨

Discover the four future-proof focus areas that will revolutionize how you connect with customers worldwide! From personalization to unbeatable customer service, we've got the insights you need to stay ahead of the game.

πŸ“Š Download our latest infographic to learn more and start exceeding customer expectations today!

πŸ”— https://languageio.com/industry/retail/infographic/?utm_source=facebook_organic&utm_medium=abm_retail_infographic_social_post_1_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=infographic

🌐

07/17/2024

πŸ” Google DeepMind’s new AI training method, JEST, explored in eCommerce context! πŸ’¬ Our CEO, Heather Shoemaker, weighs in on its potential impact.

Read now: https://www.pymnts.com/news/artificial-intelligence/2024/google-deepmind-new-ai-training-method-jest-targets-ecommerce/

07/11/2024

πŸŒπŸ“ˆ Ready to take your company to the next level of CX? Join us for our webinar "Leveraging AI to Expand Globally While Protecting Your Brand and Customers" on 8/14 at 12pm EST! πŸ•›βœ¨ Featuring experts Viviana Bertinetto (CCO) from Language I/O and Anna Murafa (Sr. Manager, Communications and CX) from Shutterstock, moderated by RetailWire's Shelley Kohan. Don't miss out! πŸš€

πŸ”Ή Boosting customer loyalty
πŸ”Ή Swift and economical market expansion
πŸ”Ή Enhancing multilingual support while optimizing costs

Discover how breaking linguistic barriers can deepen mutual understanding and foster relationships across diverse demographics. Learn from real-world examples, best practices, and strategies for implementing AI-driven chat solutions to create personalized, smooth, and engaging customer experiences. πŸ“ŠπŸ’¬

Register now: https://languageio.com/lp/webinars/leveraging-ai-to-expand-globally-while-protecting-your-brand-and-customers/?utm_source=facebook_organic&utm_medium=abm_retail_webinar_social_1_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=webinar

07/08/2024

🌟 Elevate your shopper experience with instant multilingual support! πŸŒπŸ›’βœ¨

Discover how Language I/O’s AI-powered translation platform can transform your customer service, boosting productivity and cutting costs without expanding your team! πŸ“ˆπŸ’¬πŸ”’

πŸ’₯ Say goodbye to language barriers and hello to seamless communication in 150+ languages! 🌐πŸ’ͺ

Learn more: https://languageio.com/industry/retail/tech/?utm_source=facebook_paidsocial&utm_medium=abm_retail_awareness_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=learn_more

Download one-pager: https://languageio.com/industry/retail/tech-one-pager/?utm_source=facebook_paidsocial&utm_medium=abm_retail_awareness_one-pager_q3_2024&utm_campaign=abm_retail_q3_2024&utm_term=none&utm_content=one_pager

06/18/2024

🌍✈️ Transform traveler support! 🌟 Discover how our multilingual support technology can enhance your customer experience. Book a demo today! πŸš€

Book here: languageio.com/industry/travel/?utm_source=facebook_organic&utm_medium=abm_travel_demo_social_post_q1_2024&utm_campaign=abm_travel_q1_2024&utm_term=none&utm_content=demo

Good Practices: Inclusive Language | LGBTQ+ Equity Center 06/12/2024

🌈 Happy Pride Month from Language I/O! 🌈

Inclusive language fosters acceptance and respect by recognizing and valuing diverse identities and experiences. It helps create a sense of belonging and dignity for everyone, regardless of their gender, sexual orientation, or background.

For more information on inclusive language, check out this insightful article from the University of Maryland: https://lgbtq.umd.edu/good-practices-inclusive-language #:~:text=Instead%20of%20%22biological%20man%22%20or,%22he%2Fhim%20pronouns.%22

Inclusivity is a year-round commitment. Let’s use our words to create a world where everyone feels valued.

Happy Pride Month! πŸ³οΈβ€πŸŒˆπŸ’–

Good Practices: Inclusive Language | LGBTQ+ Equity Center As with good practices generally, any advice must be combined with a specific context and use of good judgement in order to determine what is appropriate to a specific situation. This page is part of the broader campaign , and on this site you can find out more about trainings , good…

06/06/2024

πŸš€ On-Demand Webinar: Supercharge your Salesforce experience with AI! 🌟

Unlock the full potential of Salesforce with AI tools that boost productivity and lower costs. Watch Salesforce veteran Mark Turner and Language I/O CPO Chris Jacob in our on-demand webinar, presented in partnership with Salesforce Ben. Discover strategic insights and success stories to drive better business outcomes. πŸŒπŸ“ˆ

πŸ”‘ Learn about:
πŸ‘‰ Enhancing AI capabilities
πŸ‘‰ Successful implementation tips
πŸ‘‰ Real-world success stories
πŸ‘‰ Preparing for the future of global engagement

πŸ“Ί Watch now and take your Salesforce game to the next level! Link here: https://languageio.com/lp/webinars/supercharge-your-salesforce-experience-with-ai/?utm_source=facebook_organic&utm_medium=salesforce_recorded_webinar_sf_ben_promo_social_q2_2024&utm_campaign=salesforce_webinar_sf_ben_q2_2024&utm_term=none&utm_content=webinar

🌍

Photos from Language I/O's post 06/05/2024

πŸ“ We are live at booth 320! 🌟 Puzzled by real-time support in multiple languages? 🧩 We’ve got the solution to beat all records. Visit us and discover how we translate customer service in 150+ languages in real time. See how we integrate seamlessly across all major channels to solve your multilingual support challenges! 🌐✨

Ready, set, translate: Top three qualities you must look for in an instant translator 06/04/2024

🌍✨ Ready, set, translate! Discover the 3 must-have qualities for the best instant translator! πŸš€πŸ”

Read the blog: https://languageio.com/resources/blogs/ready-set-translate-top-three-qualities-you-must-look-for-in-an-instant-translator/?utm_source=facebook_organic&utm_medium=automatic_real_time_translation_seo_blog_3_q2_2024&utm_campaign=automatic_real_time_translation_seo_q2_2024&utm_term=none&utm_content=blog

Ready, set, translate: Top three qualities you must look for in an instant translator Thanks to online marketplaces and the increase in disposable income, customers are no longer limited to local options. In fact, cross-border ecommerce is expected to grow 107% between now and 2028, with value exceeding $3 trillion.Β  With global buying comes the need for global support, so it’s ea...

06/03/2024

🌈 This Pride Month, we're celebrating Rainbow Railroad! Because of their incredible hard work, they’ve expanded support for LGBTQI+ individuals across the globe, handling 5x the volume in 5 languages. We’re proud to support their mission, ensuring security and efficiency for everyone involved.

Read success story: https://languageio.com/resources/case-studies/how-rainbow-railroad-handles-5x-volumes-in-5-languages-with-no-drop-in-quality/?utm_source=facebook_paidsocial&utm_medium=rainbow_railroad_case_study_q2_2024&utm_campaign=pride_month_q2_2024&utm_term=none&utm_content=case_study

05/29/2024

πŸš€ Excited to announce that we will be at ! Join us at booth 320 for cutting-edge solutions to elevate your customer experience strategies. See you June 3-6! 🌟

05/23/2024

NEXT WEEK! ⚑ Ready to Supercharge your Salesforce with AI? Join our live webinar presented in partnership with Salesforce Ben on 5/29 at 9am PT to unlock the full potential of your CRM! Don't miss out on strategic insights and success stories.

πŸ‘‰ Mark Turner: 16+ year Salesforce Expert and VP
πŸ‘‰ Chris Jacob: CPO, Language I/O

Register now: https://languageio.com/lp/webinars/supercharge-your-salesforce-experience-with-ai/?utm_source=facebook_organic&utm_medium=salesforce_webinar_sf_ben_sales_promo_social_q2_2024&utm_campaign=salesforce_webinar_sf_ben_q2_2024&utm_term=none&utm_content=webinar

🌟✨

Translation optimization 05/22/2024

Our CPO Chris Jacob discusses the newly released Translation Optimization for Salesforce and Zendesk, bringing seamless multilingual communication to your customer support team.

Check out the video here: https://www.youtube.com/watch?v=F4Y44CO4QUc

Read the full blog here: https://languageio.com/resources/blogs/translation-optimization-enhancing-multilingual-support-conversations-with-ai/?utm_source=facebook_paidsocial&utm_medium=translation_optimization_post_blog_q1_2024&utm_campaign=translation_optimization_q2_2024&utm_term=none&utm_content=blog

Translation optimization A conversation with Chris Jacob, Chief Product Officer of Language I/O, about the new release of source content optimization for Language I/O's translation t...

05/16/2024

✨ Supercharge Your Salesforce Experience with AI! ☁️

Join us on 5/29 at 9am PT for an exclusive webinar with Salesforce experts Mark Turner, with 16+ years of Salesforce experience, and Chris Jacob, CPO at Language I/O, in partnership with Salesforce Ben.

Discover how AI tools can unlock the full potential of your Salesforce instance, keeping your productivity high and costs low. Whether you're looking to increase market reach, enhance communication channels, or integrate more AI, this webinar will equip you with the insights needed to drive better business outcomes.

What You'll Learn:
πŸ‘“ Assessing your organization’s readiness for AI
πŸ”Ž Key considerations for successful AI implementations
πŸ™Œ Real-world success stories
πŸ€– The future of global engagement and preparation strategies

Don’t miss out on this chance to make your Salesforce experience the best it can be! Register now to join Language I/O live, and get ready to elevate your Salesforce and AI initiatives.

πŸ”— Register now: https://languageio.com/lp/webinars/supercharge-your-salesforce-experience-with-ai/?utm_source=facebook_organic&utm_medium=salesforce_webinar_sf_ben_sales_promo_social_q2_2024&utm_campaign=salesforce_webinar_sf_ben_q2_2024&utm_term=none&utm_content=webinar

Photos from Language I/O's post 05/15/2024

πŸŽ‰πŸ“Έ Wrapping up an incredible time at the CCW UK Summit! 🌟 We are thrilled to sponsor and attend this amazing event and hope to see everyone again soon. Here are some highlights from our booth and the final day!

Efficiency Meets Effectiveness: Harnessing Automatic Translation to Provide Proactive Support 05/14/2024

🌐 Revolutionize customer support with automatic translation! ✨
Say goodbye to reactive support and hello to proactive, multilingual success! πŸŒπŸ€– Discover how automatic translation boosts efficiency and enhances customer experience. Ready to transform your support strategy? Read our latest blog! ⬇️

πŸ”— https://languageio.com/resources/blogs/efficiency-meets-effectiveness-harnessing-automatic-translation-to-provide-proactive-support/?utm_source=facebook_organic&utm_medium=automatic_real_time_translation_seo_blog_2_q2_2024&utm_campaign=automatic_real_time_translation_seo_q2_2024&utm_term=none&utm_content=blog

Efficiency Meets Effectiveness: Harnessing Automatic Translation to Provide Proactive Support Customer support has long been seen as a reactive function. Customer comes to a brand with a problem, the brand solves that problem, and all’s well, right? However, in the age of omnichannel communication, reactive customer service is no longer enough.Β  The customer journey is sprawled out across...

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Our Story

We are a localization technology company, enabling users of Oracle, Salesforce Service Cloud and Zendesk to provide multilingual customer support. Our customers save money on providing multilingual customer service through article translation, email translation and chat translation.

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We are empowering communication from the heart of Wyoming! 🌟 Proud to be women-owned and Wyoming-based. Big thanks to Wy...
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Save on Customer Support in Any Language

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109 E. 17th Street Suite #5832
Cheyenne, WY
82001

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
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