Highland Chicago

We're a digital product consultancy with a fierce commitment to keeping people at the center of our work. Ready to get started? Get in touch.

At Highland, we research, design, and build digital products and experiences for customer-centric companies and mission-driven organizations. For over 20 years, our team of designers, developers, and strategists have helped organizations turn their biggest uncertainties into opportunities for growth. We've built and launched over 268 digital products, and we'd love to help you take your idea from dream to delivered.

No-Code Days: Freedom to Create | Chicago | May 26-27 | LinkedIn 05/25/2022

We are excited to be attending the Creatio No-Code Days: Freedom to Create Conference in our hometown of Chicago this week!

Join us and more than 500 experts from inside and outside the Creatio no-code community to discover how to unlock the limitless power of , , and advanced solutions!

https://bit.ly/3sZ0SsZ

No-Code Days: Freedom to Create | Chicago | May 26-27 | LinkedIn 2-day conference focused on empowering organizations to transform and innovate with no-code and a maximum degree of freedom. After a 2-year hiatus, we are finally hosting an in-person event – No-Code Days: Freedom to Create – at the Renaissance Chicago Downtown Hotel on May 26-27. Join more than...

Patient Journey Mapping: What is it and Why it Matters 04/07/2022

The more patient-centric you become, the better experience you build—reaching a higher quality of , and loyalty, and improved .

Learn how can help you close gaps in care and provide a that patients in your system and improves their level of care.

https://bit.ly/3qjbLFD

Patient Journey Mapping: What is it and Why it Matters Improve patient experience by mapping out their customer journey and building better physical and digital care pathways that increase patient engagement.

Healthcare Website Design Tips for Healthcare Professionals 03/29/2022

There is often a disconnect between what healthcare organizations want in a strategy and what patients expect to see when exploring websites. Learn about what patients are looking for in a on your healthcare website.

Check out our healthcare website design tips for better engagement: https://bit.ly/38fUrul

Healthcare Website Design Tips for Healthcare Professionals Bring medical services online with a patient-centric digital and web design strategy that's high-quality, user-friendly, and promises patient engagement and retention.

What is UX Design? Guide to User Experience Design 03/18/2022

Every feature of your product can have an impact on and how your customers perceive your brand. Good news: you can control and influence this experience! Learn how Highland can help with and build experiences that make an impact.

https://bit.ly/3mnKDTp

What is UX Design? Guide to User Experience Design Build a better user experience across your digital products and services with UX Design. It's a process UX designers use to improve user satisfaction and engagement.

Digital Innovation Strategy, Consulting, & Software Transformation 03/11/2022

A key to accelerating innovation is to uncover and address the unmet needs of your market and users. At Highland, we'll help you move through the noise of unproven hypotheses and instincts toward true that disrupt markets and lead to opportunities.

https://bit.ly/3MHs7k4

Digital Innovation Strategy, Consulting, & Software Transformation We build feasible digital transformation strategies and products that grow and scale with your users and business goals.

Patient Experience Strategy & Healthcare Software Development Services 02/25/2022

From mapping to custom healthcare Highland can help you design and implement more meaningful patient-centered digital experiences that ultimately, improve outcomes.

From ideation to launch, we'll work with you every step of the way

Learn how we can help: https://bit.ly/3M38PoP

Patient Experience Strategy & Healthcare Software Development Services As a strategy, research, and healthcare software development company, we improve patient experience and engagement with physical and digital patient-centric care journeys.

monday.com debuts their first Big Game ad! | monday.com Blog 02/14/2022

It was so exciting to see our partner monday.com's ad yesterday! With monday.com's , teams are empowered to for better teamwork, collaboration, efficiency and growth!

If you missed it, be sure to check it out here:

https://bit.ly/3sDBckI

monday.com debuts their first Big Game ad! | monday.com Blog We are so happy to debut “Work Without Limits,” our very first Big Game commercial and a major milestone for our brand! Check out this BTS blog.

Creatio Freedom Release ft. DJ Paul van Dyk | Creatio 02/07/2022

We are just one day away from celebrating with our partner Creatio for their Freedom Release event tomorrow, February 8th! This exciting virtual show will feature sessions including a no-code discussion with industry experts from the Project Management Institute, Creatio's major platform update, and a special Freedom set performed by DJ Paul van Dyk.

What’s on the no-code session agenda:

- No-code tips and tricks to boost your performance and drive change
- Inspiration and mind-blowing ideas to future-proof your strategy
- No-code tools to level up your workflow automation and app development

Make sure to register ASAP for tomorrow's event! If you are interested but not able to attend the live event, register anyway. You will receive a link to the recording once it is ready.

https://bit.ly/3GwcGXF

Creatio Freedom Release ft. DJ Paul van Dyk | Creatio Join the virtual show on February 8th to learn how no-code can become a game-changer for your business and get inspired with a special Freedom Set by DJ Paul van Dyk

CRM Deployment Checklist, Guide to CRM Deployment Plan & Best Practice 02/02/2022

Building and implementing a is a large task for any organization, but an important piece of customer-centric strategy. Review our list of for rolling your new CRM system out to your users and optimize your .

https://bit.ly/3rouQGI

CRM Deployment Checklist, Guide to CRM Deployment Plan & Best Practice Your new CRM system is built and ready to deploy—or is it? Review our list of best practices to ensure a smooth CRM deployment process.

Using SugarCRM to Power Up Customer Data 01/28/2022

When it comes to handling , , and , SugarCRM is a leader in . Highland's Business Solutions division customizes and configures SugarCRM for global organizations so they can have a complete picture of their .

https://bit.ly/3u9O848

Using SugarCRM to Power Up Customer Data Our team brings many SugarCRM solutions that lift the weight off the shoulders of our business partners. For me, that requires building custom configuration.

What is UX Design? Guide to User Experience Design 01/21/2022

At Highland, we help our clients understand their audience and design that fit their customers needs. Learn more about our process and how we use it to create digital experiences.

https://bit.ly/3mnKDTp

What is UX Design? Guide to User Experience Design Build a better user experience across your digital products and services with UX Design. It's a process UX designers use to improve user satisfaction and engagement.

Why You Need an Agile CRM Implementation Strategy & Approach - Highland 01/06/2022

CRM implementation processes are central to eliminating operational silos, improving efficiency, and fueling business growth. Highland’s unique approach to helps your business accomplish successful and addresses your unique business needs.

Learn more: https://bit.ly/3sYK1aG

Why You Need an Agile CRM Implementation Strategy & Approach - Highland Find out more about applying an agile CRM implementation and development strategy to improve internal productivity across customer relationship management.

Healthcare Mobile App Development, MHealth Apps & AI Case Study 12/22/2021

Looking to incorporate your technologies into a customer-centric app? We worked with Treatment's to create a that provides personalized answers to users’ health questions and real-time insights.

Read more on our work with Treatment: https://bit.ly/3pkmOxl

Healthcare Mobile App Development, MHealth Apps & AI Case Study We leveraged consumer research, UI/UX design, and design sprints to help Treatment create a “stickier” mhealth app experience.

What is a Work OS? A platform to work better 12/15/2021

As experts in customization and implementation, our solution team is here to help you utilize monday.com's customizable in a way that works best for your business.

Learn more: https://bit.ly/3oVJwuv

https://bit.ly/3yw6Tz1

What is a Work OS? A platform to work better So, what exactly is a Work OS? In this new series, our employees simplify basic terms - in one minute. In our first episode, Graham talks about the work oper...

Digital Product Design, Testing, UX & Prototyping 12/07/2021

Highland helps design, develop, and bring your ideas to life, ultimately producing a your users will love and a value added to your business. From to to , learn more about our approach!

https://bit.ly/3y5djVm

Digital Product Design, Testing, UX & Prototyping Learn how Highland can help you design, develop, and scale your idea, generating value by producing a digital product or experience your users will love.

SugarCRM Elite Partner & Collaboration 12/02/2021

As a SugarCRM Elite Partner, Highland's team are experts in customizing and configuring Sugar that empower your teams to:

✅ Market with Insight
✅ Sell Smarter
✅ Serve Exceptionally

Tell us how you want to drive . We're ready to help you succeed!
https://bit.ly/3Ekco5Y

SugarCRM Elite Partner & Collaboration Learn how Highland, as a SugarCRM Elite Partner, offer unparalleled expertise in leveraging Sugar solutions to build extraordinary customer relationships.

Web Applications, Mobile Apps & SaaS Solutions 11/23/2021

Highland has been designing and developing for over 20 years. Our experience combined with genuine care for your customers allow us to build better and .

Let's discuss how we can help build software that delivers long-term value and transforms your business.

https://bit.ly/3oO4Sty

Web Applications, Mobile Apps & SaaS Solutions Discover how at Highland, we combine our passion for great customer experience and deep technical expertise to build digital products that make an impact.

monday.com Integration, CRM Certified Partner & Collaboration 11/17/2021

As a certified monday.com partner, Highland can help your team implement their customizable and empower your teams to plan, run, and track their projects, processes, and everyday tasks.

Learn how your team can boost and become more by focusing less time on manual tasks and more time on things that truly matter with monday.com

https://bit.ly/3oVJwuv

monday.com Integration, CRM Certified Partner & Collaboration Learn how Highland, as a monday.com certified partner, can empower your teams to plan, run, and track their projects, processes, and everyday work.

CRM Services, Consulting, & Implementation 11/12/2021

We have in-depth experience designing and configuring a that’s customized to you – whether it be Creatio, monday.com, or SugarCRM.

Highland is a certified partner of all 3 CRM tech giants and is ready to provide platform-based consulting, configuration, and implementation services for , , and that help meet your strategic business goals.

https://bit.ly/3kvMEf9

CRM Services, Consulting, & Implementation We provide a full range of CRM services that help companies translate their business goals into an optimized CRM solution.

Patient Journey Mapping: What is it and Why it Matters 11/09/2021

One of the key ways to improve is to truly understand their needs and pain points. Patient journey mapping is a proactive approach to close gaps in care and discover opportunities to refine the .

Learn how Highland can help your organization discover in-depth and create actionable strategies so you can best serve your patients:

https://bit.ly/3qjbLFD

Patient Journey Mapping: What is it and Why it Matters Improve patient experience by mapping out their customer journey and building better physical and digital care pathways that increase patient engagement.

Custom CRM (Customer Relationship Management) Strategy & CRM Implementation Guide 11/04/2021

Did you know that, on average, 30% of CRM implementations fail? Check out our guide on how to craft a that delivers results for your business.

https://bit.ly/3EEWzGG

Custom CRM (Customer Relationship Management) Strategy & CRM Implementation Guide Follow these steps for a successful CRM implementation that is tailored to you, your strategy, team needs, and business processes.

What is UX Design? Guide to User Experience Design 10/28/2021

Good should be human-centered. At Highland, our team is a collaborative group of experts in , , , , and who focus on understanding the human perspectives of your intended users. The goal: ensuring that your product offers a positive .

Learn more about our process: https://bit.ly/3mnKDTp

What is UX Design? Guide to User Experience Design Build a better user experience across your digital products and services with UX Design. It's a process UX designers use to improve user satisfaction and engagement.

Workflow Management Systems, Automated Workflow System to Replace Spreadsheets 10/26/2021

Has your business outgrown spreadsheets? A System is an easy to use, centralized solution that gives you the tools to streamline and manage your workflows across teams. Highland can help you implement and customize to optimize your business. https://bit.ly/3pzecTY

Workflow Management Systems, Automated Workflow System to Replace Spreadsheets A custom-configured workflow management system reduces time spent maintaining spreadsheets. See how you can create business process optimization with Automated Workflow Systems.

Healthcare Mobile App Development, MHealth Apps & AI Case Study 09/28/2021

Wondering what it's like to team up with Highland? Check out our on how we helped develop 's Cara Health Assistant, an app that helps consumers manage their overall health with the warmth of a trusted friend and the knowledge and reliability of a health expert.

Healthcare Mobile App Development, MHealth Apps & AI Case Study We leveraged consumer research, UI/UX design, and design sprints to help Treatment create a “stickier” mhealth app experience.

5 signs your organization needs a Work OS | monday.com Blog 09/27/2021

Does your organization experience ? Are you looking to become more agile and provide an impeccable ? monday.com's enables every team to create and connect the tools they need to run projects and processes in one place.

Our solution experts can help your team harness monday.com's customizable no-code/low-code software and facilitate a more efficient and intuitive way to manage teams and organizations of all sizes. Get in touch with us today: https://highlandsolutions.com/contact

5 signs your organization needs a Work OS | monday.com Blog Is your company eager to improve but bogged down by various silos? Learn about the 5 signs that indicate if your business is ready to adopt a Work OS today.

Using SugarCRM to Power Up Customer Data 09/24/2021

Our Solutions Delivery practice customizes and configures SugarCRM for global organizations so they can have a complete, clear, and unfragmented picture of their customer journey.

Using SugarCRM to Power Up Customer Data Our team brings many SugarCRM solutions that lift the weight off the shoulders of our business partners. For me, that requires building custom configuration.

Webinar: How to Transform the Patient Experience 09/22/2021

Join us tomorrow as we dive into what it takes for a modernized to be successful. There's still time to register for the exclusive webinar taking place at 10 AM CT on Thursday, 9/23.

🩺 👩🏾‍⚕️ Learn more and register now: https://bit.ly/2YHJrkF

Webinar: How to Transform the Patient Experience In this webinar, you'll learn how to gather patients' unmet emotional, social, and functional needs and convert them into game-changing healthcare experiences.

Creatio: How No-Code Automation Drives Organizational Change 09/21/2021

may solve a lot of problems, but making it accessible to the workforce is a challenge in itself. or platforms provide an opportunity to address this exact problem.

Our team of Solution experts can help your team automate any business idea in minutes using Creatio Company's suite of tools including low-code, process automation, and CRM platforms. Ready to get started? Let's chat: https://highlandsolutions.com/contact

Creatio: How No-Code Automation Drives Organizational Change The RPA market is booming post-pandemic. Putting the power to automate processes into the hands of non-technical employees is allowing companies to ramp up productivity on a restricted budget, and restructure their companies at the same time.

Custom Web Application Development Company, App Services 09/17/2021

We can help move your business forward and make a lasting impact with high-quality, user-centric web solutions. Our team of highly skilled web developers learns the ins and outs of your business to create a roadmap that optimizes web apps already in use or transforms new ideas into tangible results.

Custom Web Application Development Company, App Services Highland is a web application development company that delivers responsive, interactive, and engaging web apps for clients and the people they serve.

Current Openings 09/16/2021

For 21 years, our team of , , and have helped organizations turn their biggest uncertainties into opportunities for growth.

Looking for a new opportunity to work with a team? Highland is hiring for a variety of roles. Learn more and apply today:

Current Openings Take a look at the current openings at Highland

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Our Story

At Highland, we research, design, and build digital products and experiences for customer-centric companies and mission-driven organizations. For over 20 years, our team of designers, developers, and strategists have helped organizations turn their biggest uncertainties into opportunities for growth.

We've built and launched over 268 digital products, and we'd love to help you take your idea from dream to delivered. Ready to get started? Get in touch.

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Address


141 W Jackson Boulevard
Chicago, IL
60604

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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