Cunningham Utility District

The office will be closed on Monday, September 2nd in observance of Labor Day. In the event of an after hours emergency water issue, a member of our on-call staff is available by calling the main District number 931-387-3387

EXCITING NEWS! We have reached the goal for the number of new services needed for the South West Extension Project to proceed.
Many thanks to all of you who have signed up.
At this time there are only 21 free water taps remaining. The criteria to receive a free water tap which is being funded by Montgomery County thru ARP funding are as follows.
*Must fall within the coverage map
*One free Tap per parcel where there is already an existing home
*Sign the contract for water service at the District office.

It is very important to note: this is a first come first serve basis. Once the remaining 21 Taps have been signed up for, anyone wanting to have water within the coverage area will have to pay for a Tap at the current rate of $2500.00
Please help us to continue spreading the word within that community.
If you have any questions, please call the office.

The office will be closed Thursday, July 4th. Normal business hours will resume on Friday, July 5th.

Tonight from 6:00 - 7:00pm is the town hall meeting at the Montgomery Central Elementary School gymnasium. This meeting is for anyone who lives within the proposed coverage area of the Southwest Extension. (see map) There is the potential to have a tap fee paid for by Montgomery County Government through American Rescue Plan (ARP) funds. If you have any questions, please call the office 931-387-3387

This Thursday 6:00 - 7:00pm at Montgomery Central Elementary.
For any questions, please call the District Office 931-387-3387

Community Meeting:
Thursday, June 27th, Montgomery Central Elementary 6:00 - 7:00pm
For those who live within the proposed coverage area of the Southwest Extension, (see map) there is the potential to have a tap fee paid for by Montgomery County Government through the American Rescue Plan (ARP) funds.
For questions, please call 931-387-3387

UPDATE: Phone lines seem to be operating correctly now. Thanks for your patience.

The office phones are down due to a network outage.

Tonight from 5:00pm - 8:00pm at Yellow Creek Baptist Church
Sign up meeting for anyone that lives in the proposed area of the Southwest Extension water line project.

Tomorrow from 5:00pm - 8:00pm at Yellow Creek Baptist Church Sign up meeting for anyone that lives in the proposed area of the Southwest Extension water line project. If you have any questions or need more information, please call the office 931-387-3387

The office will be closed Friday, March 29th in observance of Good Friday. Normal office hours will resume on Monday, April 1st.

The District is holding a sign-up meeting for anyone who lives in the proposed area of the Southwest Extension water line project. (see proposed coverage map) This is a great opportunity for anyone to sign up who may not be able to come by the office during normal business hours. If you have any questions, please call the office. 931-387-3387

The District office will be closed on Monday, February 19th in observance of Presidents' Day. Normal business hours will resume on Tuesday, February 20th.

Winter weather schedule for Friday, January 19th.
Office hours 10:00 am - 4:00pm
In the event of an after hours emergency water issue, a member of our on-call staff is available by calling the main office number 931-387-3387

The District Office will be closed tomorrow, Tuesday, January 16th. In the event of an EMERGENCY, our on-call staff and service crew is available by calling the main number 931-387-3387. Please keep in mind our phone lines can get very busy during these extreme weather conditions, your patience is greatly appreciated. Everyone stay safe and warm

The office will be closed on Monday, January 15th in observance of Martin Luther King Jr. Day.

Winter Weather Preparation Tips: ⛄❄
After making the trip to the store for milk, bread, and toilet paper,😊 be sure your home and water lines are protected from freezing temperatures. A few simple steps can make all the difference in preventing costly damages from a burst water pipe.

1.) Be sure all foundation vents are closed.
2.) Keep water moving thru the pipes by allowing a small trickle of water to flow.
3.) Open cabinets near sinks to allow warmer air to circulate around pipes.
4.) Disconnect all outdoor hose pipes and protect hose bibbs from freezing temperatures.
5.) Keep garage doors closed as much as possible. Many homes have water heaters and water pipes in the garage area.
6.) Know the location of your meter and shut off valves.
7.) Report broken or missing meter lids to our District Office to prevent frozen meters.
8.) If you need to remove the meter box top at your meter, BE SURE TO PUT IT BACK IN PLACE IMMEDIATELY.
9.) If you suspect that your meter is frozen, call the District Office first. NEVER try to thaw the meter with an open flame heat source. This will cause damage to the meter and electronic reading device. Damage caused by this type of heating may result in replacement costs being passed on to the customer.
10.) The majority of the “no water” calls we receive during freezing temperatures are due to a frozen pipe on the customer side. Please use extreme care when attempting to thaw water lines. Any type of unattended heat source is unsafe and can cause a fire.

In the event of an emergency, a member of our on-call service crew is available 24/7 by calling the main office number at 931-387-3387.

This map indicates the proposed coverage area in the Southwest/Hwy 13 area of Montgomery County. The District is attempting to notify everyone in the proposed coverage area of the availability of water services. Please pass this information along to anyone that lives in that area.
Letters are going out in the mail today to property owners. District employees will also be in the area soon for door to door visits. If you have any questions, please call the office. 931-387-3387

Wishing everyone a Merry Christmas and a prosperous New Year.
The office will be closed on Friday, December 22nd and Monday, December 25th. In the event of an emergency water issue, a member of our on call staff is available by dialing the main District # 931-387-3387.

January 1, 2024 the following rates for water will become effective.
0 - 1,000 gallons (minimum bill) $20.41
All over 1,000 gallons will be billed at a rate of $6.98 per 1,000 gallons *applicable sales tax is not included
This is a 1.5% water rate increase over the previous 2023 rates.

Standard Residential Tap Fees will increase to $2,500.00

Happy Thanksgiving. The office will be closed Thursday and Friday. Normal business hours will resume on Monday, November 27th at 7:00am. In the event of an emergency water issue, a member of our on-call staff will be available by dialing the main office 931-387-3387

The office will be closed on Friday, November 10th in observance of Veterans Day. We would like to express our most sincere gratitude and appreciation to ALL who have served our country. 🇺🇸

Normal business hours will resume on Monday, November 13th. In the event of an after hours emergency, a member of our on call staff is available by dialing 931-387-3387

The office will be closed on Monday, October 9th in observance of Columbus Day. In the event of an emergency water issue, a member of our on-call staff will be available.

UPDATE 7:45pm New line has been completed, they are backfilling the ditch now. If all continues to go as planned we should be able to start opening up valves within the hour. There will continue to be areas with low pressure until the system stabilizes. Multiple flushing valves will be opened around the area to help alleviate air in the lines. This is normal after a leak of this magnitude. If you experience air in your lines, turn on a faucet on the cold water side. Thank you all for your patience while we worked to fix the issue.

UPDATE: 5:45pm Service crew is laying new pipe to reroute around a new footing for the bridge. They have laid 60ft of pipe and have another 20ft to go before they can tie it back in.

UPDATE: 3:00pm Valves are being closed off to isolate the area affected by the leak.
There is a main line leak on Hwy 48 where the new bridge construction is taking place over Louise Creek.
CUD Service crew en route. We will update when we have more information.

Update: 6:20pm. Second leak repaired, will begin to open up valves very soon. Some residences may experience air in the lines. This is normal. To alleviate the air, turn your cold water faucet on and let it run for a bit.

There has been two leaks today in the Palmyra area. CUD service crew remains on-site and diligently working to get everyone back on as soon as possible. We apologize for the inconvenience and appreciate your patience.

UPDATE: 11:01 The main line leak has been repaired.
We appreciate your patience as the system rebuilds stability. During this time you may notice water that appears white as it comes out your faucet or rattling in your pipes. This is indicative of the presence of air in the system. The water is safe to drink. The air will dissipate by drawing the water out of the faucet and letting it stand for a few minutes. The District is running several blow offs to get the air out of the system but some of it will ultimately wind up in the customers service line.
Rattling in your pipes may be alleviated by opening your cold water faucets and letting them run for a few minutes.
We apologize for the inconvenience.

The District has a main line leak on Belmont Road. This will affect the 700-1100 blocks of Belmont Rd. Service Crew is in route. We hope to get this line back up as soon as we can. Thank you for your patience.

The District had a main line leak in the 5400 block of Marion Rd. this morning. The leak has now been repaired and the lines have been put back into service.
Recovery from this leak may produce low pressure for extended periods of time on the following roads:
Marion Rd. (from Black Rd. to Stone Hollow Rd.)
Black Rd.
Biter Rd.
Old Marion Rd.
Moorefield Rd.
Conatser Rd.
Louise Rd. (southernmost end)
Daisy Circle
Community Church Rd.
Indian Creek Rd.
Lee Lane
Stone Hollow Rd.
We appreciate your patience as the system rebuilds stability. During this time you may notice water that appears white as it comes out your faucet or rattling in your pipes. This is indicative of the presence of air in the system. The water is safe to drink. The air will dissipate by drawing the water out of the faucet and letting it stand for a few minutes. The District is running several blow offs to get the air out of the system but some of it will ultimately wind up in the customers service line.
Rattling in your pipes may be alleviated by opening your cold water faucets and letting them run for a few minutes.
We apologize for the inconvenience.

The office will be closed Friday, April 7th.
In the event of an after hours emergency, a member of our service crew is available 24/7 by dialing the main phone number for the District @ 931-387-3387

Like many in the area the electricity is off at our office.
We are open but we are unable to look up any account information or take any payments by debit or credit card.
Everyone be safe out there.