INTRUST Bank

Credit history and credit scores can be confusing.

If you’re new to building credit, it may be helpful to review these dos and don'ts.

In honor of Juneteenth, all banking centers will be closed Wednesday, June 19. Our customer service center will be open 8:00 a.m. to 2:00 p.m.

You always have convenient access to your account through online and mobile banking.

At INTRUST, leadership is an activity, not a position.

We introduce this concept through LEAD INTRUST, an in-house learning session we offer and encourage our employees to take when they have time.

“It’s a space for employees to refine and evaluate ways to work through adaptive challenges they’re currently experiencing,” explains Danny B., learning and development coordinator.

An adaptive challenge is a problem, issue, or opportunity where you don’t have the information you need or a checklist you can follow to help you work it through. Using resources from the Kansas Leadership Center and the book ‘Your Leadership Edge,’ the learning session teaches the concept of adaptive leadership, equipping participants with the tools and framework to accurately diagnose and move through these situations.

“We guide them through ideas that can help them navigate adaptive challenges they face in their work,” Danny says. “We see that this helps our employees lean into adaptive challenges when needed, which ultimately leads to a higher level of leadership capacity across the bank.”

When it comes to paying bills, there’s a tried-and-true method of pulling out the checkbook, an envelope, and a stamp. While this approach works, there are more convenient ways to pay your bills.

Setting up automatic payments when possible, creating a budget, and monitoring your accounts regularly can help you stay organized and pay your bills efficiently.

Purchasing currency before you leave for your overseas summer vacation can help you cover initial expenses when you arrive and avoid waiting in line or paying more for your money at the airport.

Our downtown Wichita office at 105 N. Main is the only bank in Wichita that has an in-person foreign currency desk with common currencies available on hand for daily exchange, and 70+ additional currencies available as soon as the next business day.

You can also order currency at the INTRUST banking center of your choice and have it delivered there, including our banking centers in Arkansas, Oklahoma, and northeast Kansas.

Visit http://social.intrustbank.com/eNtL50SbgRh for rates or call (316) 383-1287 to speak with a foreign currency representative.

Congratulations to the cast and crew of Music Theatre Wichita’s production of “9 to 5” on a successful opening night!

We're proud to sponsor tonight’s show and we always look forward to the full show season each year.

Thanks, MTW, for everything you do year-round to bring these shows to life.

Luke W. is a banker at our Overland Park, Kansas, banking center at 133rd Street and Antioch Road, and his path to a banking career might surprise you.

He was an actor and a waiter in L.A. for 17 years before he and his wife decided they needed a change from working 50-hour weeks to make ends meet. In early 2019, they searched online for the best places to live and work and agreed on Overland Park.

"I sold my car to afford to get us here, and we moved," he says. "I had my college degree, motivation, and lots of customer service experience — that's it. So, I started the job hunt."

Ultimately, his impressive customer service skills helped him land the job at INTRUST.

“The bulk of my job as a banker is customer service,” he says. “To me, there’s an artistic side to it. It’s learnable. It’s one job made of a thousand smaller jobs, and if you have the desire to learn and do those jobs well, then you got it down.”

Luke's been here five years, and we're so glad he chose to be part of our Kansas City team. If you have experience working in customer service, you already have the foundation you need to start your career in banking.

Did you know that length is more important than complexity when creating a secure password?

Choosing a string of random yet common words or a passphrase can be easier for you to remember and harder for a potential hacker to guess.

Here’s more on how to avoid easily guessable passwords: http://social.intrustbank.com/WupS50Sb6jH

Having a solid plan is crucial when starting a new business. It’s like a blueprint, guiding you through the process.
A good business plan can help you:

Define your vision – What's the purpose of your business? What are your main objectives? Defining your vision will serve as a roadmap to guide your decision-making process.

Identify opportunities and challenges – Assess the market, potential competition, and possible risks. Identifying opportunities for growth and developing strategies to overcome challenges puts your business in a good position.

Secure funding – Banks and investors like to see a detailed business plan before providing financial assistance. Presenting a well-thought-out plan can increase your chances of securing funding.

Learn more about the steps to consider when starting a business: http://social.intrustbank.com/LLzS50Sb5VV

We always enjoy seeing our INTRUST team out and about with their families!

A big thanks to our executive team for again sponsoring the entry fee for our employees to participate in the Wichita Riverfest River Run.

From internal celebrations and learning sessions to community events and volunteerism, it’s been a busy first half of the year.

Here’s a glimpse of life lately at INTRUST.

“We are always looking for ways to enhance the customer and employee experience. We appreciate different and fresh perspectives, which allows us to evolve our approach as the needs of our customers and employees change over time.” Jenny F., director – consumer banking

Learn more about the values we hire here: http://social.intrustbank.com/XbcQ50SaW3q

PROTECT YOUR CHECKS: Despite a significant decline in consumers’ use of checks, the U.S. Treasury Department reports check fraud has increased nationwide by 385%.

Fraudsters are targeting paper checks sent through the mail. Once they have the check, they use chemicals to “wash” it, allowing them to change the amount or make themselves the payee. They then deposit or cash the check and steal money. Here are a few ways to protect your checks.

If you believe you are a victim of check fraud, contact us immediately at 800-895-2265.

For more than 50 years, our downtown Wichita office has had a front-row seat to the evolution of Wichita Riverfest.

The Sundown Parade, the fireworks, the banners that hang along Century II commemorating the festival’s history — the very best parts of the festival that make it something we look forward to every year.

We’re proud to support Riverfest alongside local businesses and community members, and together, our collective contributions help the celebration grow bigger and better each year.

Samantha R. is a Junior at Kansas State University. She's a marketing major and joins us this summer as an intern in our marketing department.

"This summer, Samantha will work on key projects developing marketing plans and communications strategies," says Lisa E., marketing director. "These projects will allow her to gain hands-on experience in campaign development, audience targeting, and message crafting."

In addition to working closely with several mentors in our marketing department, she'll have opportunities to network with others inside and outside of INTRUST. Over the next 12 weeks, we hope she'll gain valuable experience she can carry with her through senior year and into the workforce.

Welcome, Samantha!

means we look for candidates who naturally display character and commitment because we believe a focus on values contributes to a healthy and positive work culture.

A few years ago, we asked INTRUST employees if they’d help us bring this concept to life. These fun, blue-background photos we've been sharing are the results. These employees still work here today, along with many more across Kansas, Northwest Arkansas, and Oklahoma, and we’re incredibly grateful they do.

Linh L. is a recent Wichita State University graduate with a degree in finance and business analytics. She's joining us for the summer as an intern in our loan operations - business process improvement department.

"We were impressed by Linh's professionalism and academic experience, along with her passion for finance and community involvement," says Greg T., business and systems analyst. "She'll be a great collaborator on several projects we're working on related to system integrations and internal process improvements."

Linh will work side by side with knowledgeable INTRUST professionals, and our goal is to help her gain highly specialized and relevant experience as she explores her interests and potential career opportunities.

Welcome, Linh!

As a teen who is starting your first job you might wonder, “Do I need a checking account?” A checking account can make managing your money safer and easier. It can be a less expensive way to access the money from your paycheck, and it can help you begin to establish your financial history. We talk about why in an article linked in the comments.

If you open an account at a community bank that has physical locations near you, you have the added benefit of being able to choose to speak to someone in person if you need to.

Today and every day, we remember those who gave their lives in service to our country.

In honor of Memorial Day, all INTRUST Bank locations are closed.
You always have convenient access to your account through online and mobile banking.

Our banking centers and customer service will be closed on Monday, May 27, in honor of Memorial Day.

Conveniently access your accounts 24/7 through online and mobile banking.

John W., credit analyst - Prairie Village, recently graduated from NEJC Leadership.

The five-month program is offered by the NEJC Chamber and focuses on developing core leadership competencies and related skills through instructional workshops and hands-on individual and team-building activities.

"Being new to the Kansas City area, the program was a great way to get involved with a new community," John shares. "I made new friends, learned of new volunteer opportunities, and improved myself. I'm grateful that INTRUST was able to sponsor my participation in the program."

During program sessions, John had the opportunity to network with key community leaders from the ten communities the chambers serves.

Congratulations, John!

May is , and we’ve been sharing convenient ways older adults can remain connected with their finances and protect themselves from fraud. Next up: eStatements.

eStatements may not be a fit for everyone, but if you have reliable internet access and a computer, tablet, or smartphone, there are several benefits to accessing your statements through online and mobile banking:

We’ll email you when your statement is available. No more shredding documents. And your statement is securely stored within online and mobile banking.

Log in to online and mobile banking, select your account, and click ‘Documents’ to get started.

Paying down credit card debt can be challenging, and it can take much longer than you want it to. But making a plan and sticking to it each month can help. Equally important is knowing what to avoid:

Try to avoid spending all your tax refund on debt. Don’t have more than a few credit cards. And try not to carry a credit card balance. We explain why in an article linked in the comments section.

If you’ve recently moved, changed your email address, or have a new phone number, conveniently update your information through online and mobile banking.

Updating your information will ensure you continue receiving important notices about your account.

Here’s how to update your information: http://social.intrustbank.com/Caia50RBWPu

AVOID THE SCAM: A tech support scammer may try to trick you with a pop-up window that appears on your computer screen.

It might look like an error message from your operating system or antivirus software, and it might use logos from trusted companies or websites. The message in the window warns you about a security issue on your computer and tells you to call a phone number to get help.

If you get this kind of pop-up window on your computer, don’t call the number. Real security warnings and messages will never ask you to call a phone number.

Did you receive a check as a graduation gift? Easily deposit it into your account using the INTRUST Bank mobile app.

Log in to the app and click Deposit.

Zelle makes it easy to give the gift of money or share the cost of bachelor and bachelorette parties, wedding travel expenses, big-ticket gifts, and more. Send money right from the INTRUST bank mobile app.

Zelle is a fast, safe and easy way to send and receive money with friends and family who have a U.S.-based checking or savings account – typically in minutes when both users are already enrolled. With just an email address or U.S. mobile number, you can send money to people you know and trust, regardless of where they bank.

“It’s an environment that allows employees to focus less on standardized learning and more on building trust and relationships.”

That’s Jen M., employee relations supervisor, speaking about a development opportunity she created and co-facilitates called Manager Round Tables — monthly learning sessions for INTRUST managers and assistant managers that are informal, voluntary, and virtual. That last part is important, she says.

“When you’re physically in a room with people, there’s pressure,” Jen explains. “A virtual space can sometimes feel safer for participants, particularly newer managers, especially when we’re talking through managerial scenarios.”

The format is popular with attendees because it’s conversational and relevant, using role play and scenario work to guide managers through conflict resolution centered on respect and compassion. It's also short in length, banking center managers don’t need to leave their banking centers, and it helps bring together supervisors and managers from across our markets.

“It’s not lost on us as an HR department that we have working managers,” says Jen. “They run teller lines, write loans, visit with customers — they’re busy. When we want to engage them in learning, it matters we meet them where they are for whatever amount of time they can spare.”

When it comes to paying bills, there’s the tried-and-true method of pulling out the checkbook, an envelope, and a stamp. While this approach works, there are more convenient ways to pay your bills — including the method we recommend: using bill pay through online and mobile banking.

It’s a central way to pay your bills. There’s no need to buy stamps and envelopes. And it provides you with a record of all the bills you’ve paid so you can see the companies you pay and the total amount you pay each month for all your bills combined.

Learn how to set it up by clicking the link in the comments section.