Health Center Associates

HELLO and HAPPY FRIDAY!!!! Health Center Associates has an opening for a full time PSR for our Oakland location. Please apply on the UPMC Careers website with the information below.... Any questions, feel free to send me a message in messenger!!!
The PCN is 108065.
The Job Code is 6107 Patient Svcs Representative.
The department is 55156 ZCMS1 Health Center Assc (HCA).
This is NON Exempt (salary)
The hours are listed as 40 hours regular full-time day job.

Great news!!!! All physicians @ Health Center Associates UPMC are taking on NEW patients!!!! SPREAD THE WORD!!!!

LOOKING FOR A UPMC JOB IN THE MEDICAL FIELD???? CHECK OUT THE INFORMATION BELOW.......
Patient Services Representative (Health Center Associates) -
Primary Location: USA-PA-Pittsburgh
Work Locations: University Center 120 Lytton Avenue 15213
Business Unit: UPMC Community Medicine Incorporated
Schedule: Regular - Full-Time
Shift: Day Job - Monday-Friday daylight
Travel: Yes, 5 % of the Time
UPMC Community Medicine Incorporated is hiring a full-time Patient Services Representative to support Health Center Associates located in Oakland. This position will work Monday through Thursday 8am to 4:30pm and Friday 7:30am to 4pm. This position may require limited travel (a few times a year) to the Monroeville office.
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
Responsibilities:
Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
Schedule or connect patient to resources to schedule for ancillary services at checkout
Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Assist patients in education of financial responsibility and connect them to advocacy resources as needed
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
Promote MyUPMC patient portal and assist patients in registration when applicable
Collect copayments and any other applicable patient payments at the point of service
Provide a warm greeting for all patients
Register patients in Biometrics (fingerprint recognition) program and explain benefits
Confirm and/or update patient registration information at checkout
Appropriately distribute / triage phone calls to other areas and / or clinical providers
Schedule follow-up appointments within the practice at checkout
Qualifications:
Completion of high school graduate or equivalent is required.
Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.
Two years of experience in a medical / billing / fiscal or customer service function is preferred.
Knowledge of medical terminology is preferred.
Prior experience with Medipac, Epic, or other health records systems is preferred.
Licensure, Certifications, and Clearances:
Act 34
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Union: No
Salary Range: 16.77 - 26.31

Need a SAME DAY APPOINTMENT!!! Call Health Center Associates and you can be seen by our CRNP or PA that day. You can reach our office @ 412-623-8905.

UPMC Community Medicine Incorporated (CMI) is hiring a full-time Registered Nurse to support Health Center Associates. Well established Internal Medicine practice with 2 locations. Historically highly ranked in the practice care metrics. 18 support staff including Practice Manager, Office Coordinator and RN’s. The schedule is Monday-Friday 8:00am-4:30pm. Previous experience is preferred. the job code on UPMC careers is 570794174

LOOKING FOR A UPMC JOB IN THE MEDICAL FIELD???? CHECK OUT THE INFORMATION BELOW.......
Patient Services Representative (Health Center Associates) - (221617709)
Primary Location: USA-PA-Pittsburgh
Work Locations: University Center 120 Lytton Avenue 15213
Business Unit: UPMC Community Medicine Incorporated
Schedule: Regular - Full-Time
Shift: Day Job - Monday-Friday daylight
Travel: Yes, 5 % of the Time
UPMC Community Medicine Incorporated is hiring a full-time Patient Services Representative to support Health Center Associates located in Oakland. This position will work Monday through Thursday 8am to 4:30pm and Friday 7:30am to 4pm. This position may require limited travel (a few times a year) to the Monroeville office.
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
Responsibilities:
Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
Schedule or connect patient to resources to schedule for ancillary services at checkout
Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Assist patients in education of financial responsibility and connect them to advocacy resources as needed
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
Promote MyUPMC patient portal and assist patients in registration when applicable
Collect copayments and any other applicable patient payments at the point of service
Provide a warm greeting for all patients
Register patients in Biometrics (fingerprint recognition) program and explain benefits
Confirm and/or update patient registration information at checkout
Appropriately distribute / triage phone calls to other areas and / or clinical providers
Schedule follow-up appointments within the practice at checkout
Qualifications:
Completion of high school graduate or equivalent is required.
Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.
Two years of experience in a medical / billing / fiscal or customer service function is preferred.
Knowledge of medical terminology is preferred.
Prior experience with Medipac, Epic, or other health records systems is preferred.
Licensure, Certifications, and Clearances:
Act 34
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Union: No
Salary Range: 16.77 - 26.31