CAFE: Center for Advancement of Faculty Excellence

New CAFE newsletter for Feb/March! Join CAFE in person or by Zoom as we recognize our 2022 Wall of COOL (Celebrating Outstanding Opportunities for Learning) awardees https://conta.cc/3gWn7JD

Wall of COOL, José Bowen, & Self Enroll Courses CAFE News Vol 26, February 22 - March 22 Volume 26 | February 22 - March 22 Awardees left to right: Berit Givens, Mathematics and Statistics; Iman Hemmatian, Management and Human Resources; Janel Ort

Canvas is currently experiencing service degradation due to outages with Amazon Web Services. The technicians at Instructure are actively investigating https://status.instructure.com

Instructure Status Welcome to Instructure's home for real-time and historical data on system performance.

Due to an unexpected third party intermittent service degradation, users of Turnitin, Turnitin UK, & iThenticate may experience sporadic network issues while trying to use the service. Thank you for your patience as we investigate. For updates please visit https://bit.ly/352sLlJ

Turnitin Status Welcome to Turnitin's home for real-time and historical data on system performance.

Blackboard is currently experiencing intermittent service issues. IT has been made aware of the issue and is currently investigating. We'll provide more info ASAP

Turnitin is currently undergoing Emergency Maintenance. Turnitin services will be inaccessible during this period. Please see on Twitter for more info: https://twitter.com/TurnitinStatus

MediaVision is currently investigating several reports of meeting limitations in our university Zoom license. More info to come!

Spring students have successfully been enrolled into their upcoming Blackboard courses! Instructors: Be sure to make your courses available to students: https://help.blackboard.com/Learn/Instructor/Courses/Course_Availability

Make a Course Available to Students | Blackboard Help To continuously improve the Learn user experience, we’ve decided to separate our Learn help documentation. Currently, our student and instructor help for Learn Original and Learn Ultra appear on the same page. When the redesign is complete, this help will be separated into two different pages, dep...

Spring semester is just around the corner! Students will be enrolled into their upcoming Blackboard courses by Jan 21 - 22. Be sure to get your course copy requests in early! https://cpp.service-now.com/ehelp?id=sc_cat_item&sys_id=7d49fd2a6fe18b007996073aea3ee4d1&tool=blackboard

A friendly reminder that Studio 6 and CAFE will be closed Monday (1/18) in observance of Martin Luther King, Jr. Day https://www.cpp.edu/payroll/calendars/holidays.shtml

Holiday Observances Employees receive thirteen paid holidays per year and one personal holiday. All employees are entitled to these paid holidays on the day they are observed at Cal Poly Pomona, unless they are in non-pay status on the holiday or they are required to work in order to perform necessary services.

Studio 6 is open 9am-5pm today (12/21) thru Wed (12/23), after which we'll be closed for Winter break. We'll reopen Mon, Jan 4th and will follow-up on requests in the order they're received. Contact info, hours, and services: https://www.cpp.edu/cafe/about-us/studio-6.shtml

Studio 6 Studio 6, a service of eLearning, is an updated computing lab open to faculty and staff for Learning Technology training and assistance.

Studio 6 and CAFE are closed during the Thanksgiving break. We'll be open thru 7pm today (11/25) to answer your learning tech questions and will return Mon (11/30). Wishing you and yours a happy and safe long weekend

CAFE is receiving reports of student difficulty logging into the Blackboard mobile application on iOS devices. We're actively investigating and will provide more information ASAP

Unfortunately, Blackboard has been experiencing intermittent availability since ~7:00am (PST). IT is aware of the issue and actively investigating

A friendly reminder that CAFE and Studio 6 are closed tomorrow (11/11) as Cal Poly Pomona observes Veterans' Day

Blackboard recently updated the Content Editor, providing a more streamlined experience for formatting text and embedding media. Kaltura and YouTube videos can still be embedded by selecting the new plus ("+") button. Learn more: https://help.blackboard.com/Learn/Instructor/Course_Content/Create_Content/Create_Course_Materials/Work_With_Text

Work with Text | Blackboard Help A special note from Product Management on COVID-19: The team has been taking several pre-emptive infrastructure measures to help prepare for significantly increased traffic as a growing number of schools move to fully online courses. We will continue to monitor closely and take any additional steps....

Blackboard is currently experiencing unexpected downtime. IT has been made aware of the issue and is investigating. Services will be restored ASAP

Turnitin is currently investigating a power failure in one of their data centers. Users accessing Turnitin or Turnitin UK may not be able to login to these services. Users accessing these services via an integration may also be affected. Stay up-to-date: https://twitter.com/TurnitinStatus

Turnitin Status (@TurnitinStatus) | Twitter The latest Tweets from Turnitin Status (). Stay current with Turnitin's new and updated features, as well as system and performance updates

Kaltura is currently experiencing service degradation. MediaVision has been made aware of the issue and is actively investigating http://status.kaltura.com

Kaltura Status Welcome to Kaltura's home for real-time and historical data on system performance.

IT is investigating delays in emails and Announcements being sent from Blackboard. More info ASAP!

CAFE: Center for Advancement of Faculty Excellence updated their website address.

CAFE has recently learned that our renewal of the Respondus LockDown Browser and Monitor technologies has not been approved for Fall semester. Instructors are advised to disable Respondus in their Fall Blackboard Tests ASAP. Please contact Studio 6 for help https://www.cpp.edu/cafe/about-us/studio-6.shtml

Kaltura is experiencing additional outage this afternoon. MediaVision has been made aware of the issue and is investigating

CAFE and Studio 6 have received several reports of Kaltura service issues. MediaVision is being made aware of the issue and will investigate ASAP

Zoom is currently experiencing worldwide service degradation. Their dedicated technicians are working to resolve the issue

A reminder to our instructors to make their Fall Bb courses available to students: open your course, then select the 'Lock' icon in the upper-right
https://help.blackboard.com/Learn/Instructor/Courses/Course_Availability

Make a Course Available to Students | Blackboard Help

Unfortunately, Blackboard is currently unresponsive. IT has been made aware of the issue and is actively working to restore service. More info to come ASAP

We've received reports that Kaltura's 'My Media' page is incorrectly displaying a "No Entries Found" message. MediaVision and Kaltura are actively investigating. More info to come

Fall students have been enrolled into their Blackboard courses! Get ready for the term by reviewing our new Bb Instructor eOrientation. Log into Blackboard first, then open this link: https://blackboard.cpp.edu/webapps/blackboard/execute/enrollCourse?context=Org&course_id=_192672_1

Kaltura (aka. CPP video streaming service) reported that their service had intermittent disruptions between ~10:27am - 12:15pm PT today (6/10). At this time, Kaltura is reporting that their service is once again working properly

We're very much looking forward to working with our faculty to design better virtual courses in Fall!
http://polycentric.cpp.edu/2020/06/summer-institute-planned-for-faculty-designed-to-help-enhance-student-learning/

Summer Institute Planned for Faculty Designed to Help Enhance Student Learning | PolyCentric Summer Institute Planned for Faculty Designed to Help Enhance Student Learning Posted on June 5, 2020 The COVID-19 pandemic put faculty to the test, giving professors and instructors just a few days mid-semester to convert their courses to a remote/virtual instruction format. Virtual instruction wil...