BSM Consulting

40 years of experience as a leading global healthcare consulting firm. Bruce Maller founded BSM Consulting® in 1978.

Since that time, the company has continually furnished expert assistance to an ever-expanding list of clients within the healthcare industry, earning an international reputation as one of the foremost healthcare consulting firms. BSM clients include hospitals, ambulatory surgical centers, physicians, medical trade associations, pharmaceutical companies, and medical device manufacturers. In 2023, B

Home 07/24/2024

a year ago, BSM Consulting and Progressive Surgical Solutions joined VMG Health, the leading consulting firm for healthcare business performance? Since then, we have been proud to continue to serve our clients, while partnering with our new colleagues to learn more about the additional services offered within our broader VMG Health business.

In the coming months, we will transition our legacy brand under the VMG Health name, making it easier for our combined clients to do business with us and leverage expertise across our entire team.

As part of this transition, keep an eye out for our "Spotlight Series," where we will be highlighting VMG Health's services and solutions in the coming weeks. In the meantime, we invite you to learn more about VMG Health and their work here:

Home As the leading firm in transaction advisory services, allow VMG Health’s expertise to move your strategy forward.

07/18/2024

July is UV Safety Month, and we wanted to share some sun safety tips:

1. Wear UV-blocking sunglasses.
2. Wear protective clothing for your skin and complement your outfit with a hat to protect your eyes.
3. When possible, seek shade in the summer.
4. Perform regular skin checks and consult a dermatologist for regular skin exams.

According to the American Academy of Ophthalmology, studies show that long-term exposure to bright sunlight may increase the risk of cataracts and growths on the eye, including cancer. The American Academy of Dermatology estimates that one in five Americans will be diagnosed with skin cancer in their lifetime. When caught early, skin cancer is highly treatable. When caught early, skin cancer is highly treatable.

Protect yourself from the sun’s harmful rays, this month and every month!

Leading by Letting Go: Coachify Over Coffee Episode 5 07/12/2024

As people and as leaders, sometimes we may find it difficult not to fix everything, including things that might be beyond our control.

Sometimes it can be beneficial to allow those around you to face challenges head-on and learn to lead by letting go.

In the most recent episode of Coachify Over Coffee, coaches Laura Baldwin and Savory Turman dive into this topic.

Watch it now:

Leading by Letting Go: Coachify Over Coffee Episode 5 Why do we convince ourselves that we need to be the "fixer" or fix all things as a leader?You might feel the weight of the whole organization combined with y...

07/04/2024

Happy Independence Day from BSM Consulting, a division of VMG Health!

Our offices are closed today, July 4, in observance of the holiday. We will resume normal business operations tomorrow, July 5.

We hope everyone has a wonderful and safe holiday.

06/26/2024

The Certified Eyecare Professional (CEP) program provides an excellent introduction for new employees entering the eyecare industry.

“It gives the new tech the confidence that they are getting the proper training from a reliable source to succeed in ophthalmology.” – CEP Client

The modules cover topics like general administrative functions, ocular anatomy and physiology, and regulatory and compliance training.

To discover how you can support your team’s success and accelerate the onboarding process, please visit https://www.bsmconsulting.com/services-membership-programs-cep.

06/21/2024

June is Cataract Awareness Month.

According to the American Academy of Ophthalmology, Cataracts are one of the leading causes of blindness in the United States. Delaying cataract treatment makes removal and vision restoration more challenging.

Detecting and treating cataracts early is essential for preserving vision. Be sure to schedule your regular eye exams!

06/18/2024

“Aligning the right and best growth strategy with your organizational vision is critical and requires an examination of the strategic advantages both options can offer.”

In this recent blog post, sit down with Glenn Morley of BSM Consulting, A Division of VMG Health as she talks about organizations focused on growth exploring acquisition and de novo development strategies.

Read it here: https://www.bsmconsulting.com/blogs/de-novo-or-acquisition-strategic-considerations

06/14/2024

Here at BSM Consulting, we believe in Pride Month to promote acceptance and that individuals should be able to bring their authentic selves to work.

Here are just a few ideas on how you might celebrate as a team or on your own:

➡An engagement activity (in person or virtual) to celebrate pride.

➡Virtually attend one of the pride parades across the country.

➡Volunteer or donate to an LGBTQ+ business or non-profit.

➡Host a lunch and learn or discussion around LGBTQ+ history.

However your team chooses to celebrate, we’re wishing you a happy Pride Month.

06/05/2024

A Portfolio Company sought to enhance a recently acquired practice's growth strategy and operational efficiency. The practice's growth had plateaued, due to an outdated management style, among other things.

Read our recent case study, where we discuss how the BSM Consulting team kickstarted EBITDA growth and identified quick wins in value creation, with an operational assessment and implementation plan.

https://vmghealth.com/case-study/operational-excellence-in-medical-aesthetics/

Case study written by Elizabeth Monroe, Mattie Remer, and Glenn Morley.

05/30/2024

Celebrating one year of partnership with VMG Health!

Our reach and the services we can provide are expanding exponentially, as we continue to bring quality solutions to all of our customers.

If you haven’t seen the VMG Health page on LinkedIn, make sure to follow for important updates and industry insights: https://www.linkedin.com/company/vmg-health/

05/23/2024

Ensure your new provider integrates seamlessly into your practice by leveraging our robust training, meticulous auditing, and unwavering support in your documentation and coding processes.

With our new Provider Documentation and Coding Package, you can set your new provider up for the tools to be successful with onboarding training sessions, 1:1 chart reviews, and chart audits.

Reach out to our team to learn more!

[email protected]

05/17/2024

Congratulations to our step challenge winners. 🎉

In the last several weeks, our team at BSM Consulting and VMG Health has been getting active in our communities across the country!

Thanks to the VMG Health step challenge, we have been competing in goal categories of 5k, 10k, and 15k steps a day. This healthy competition has encouraged many of our team members to get out there and get active this spring.

Does your team plan on getting active this summer? Consider creating a challenge of your own!

05/16/2024

Preserve your vision by focusing on healthy habits!

In honor of , we wanted to share some tips that contribute to your eye health and overall well-being:

🥕 Eat a balanced diet.

🕶 Protect your eyes.

💻 Take screen breaks regularly.

👁 Get regular eye exams.

According to the American Academy of Ophthalmology, approximately 37 million adults in America have age-related macular degeneration, cataracts, diabetic retinopathy, or glaucoma, all of which can cause visual impairment or blindness. Recent studies show that healthy lifestyle choices can reduce a person’s risk of vision loss!

Photos from BSM Consulting's post 05/14/2024

The LEAD Certificate Program is designed to develop future leaders in ophthalmic practice management.

This nine-month educational program consists of nine interactive modules covering a wealth of management skills and topics. The program is limited to three cohorts of 25 participants each, with a limit of 4 registrants per practice. The next class will run June 2024-February 2025.

This program was designed by American Society of Ophthalmic Administrators (ASOA) in partnership with BSM Consulting.

Program registration is offered at $1,295 and ASOA membership is required.

Take the first step towards your goals and learn more today! https://asoa.org/career-and-advancement/lead/lead-details

05/10/2024

We are excited to announce the launch of a new offering: Provider Documentation & Coding Package.

Whether you are a practice bringing on a recent graduate, a practice seeking a seamless transition in onboarding a new provider, a provider aiming to update your documentation and coding expertise, or an educational institution looking to integrate these skills into your curriculum, this program is for you.

Our three-phase approach ensures seamless integration of a provider into your eyecare practice.

For more information, contact our team today at [email protected].

05/09/2024

Our team is always sharing helpful information about the recruitment and hiring process.

Here are 5 tips to improve your interviews from the BSM Consulting Recruitment Services team:

1. Draw up your questions in advance based on the skills of the job and the culture of the team.

2. Ask behavioral-based questions that get to the heart of candidate experience.

3. Use the same questions for each candidate to make for easier comparison.

4. Allow adequate time for candidates to answer and ask follow-up questions if needed to get into details.

5. Listen for specific examples in replies. (“I did” answers are more revealing than “I would” answers.)

Follow the page for handy tips, job postings, insights, and more!

https://www.linkedin.com/showcase/recruitment-support-services/

05/09/2024

Our team is always sharing helpful information about the recruitment and hiring process.

Here are 5 tips to improve your interviews from the BSM Consulting Recruitment Services team:

1. Draw up your questions in advance based on the skills of the job and the culture of the team.

2. Ask behavioral-based questions that get to the heart of candidate experience.

3. Use the same questions for each candidate to make for easier comparison.

4. Allow adequate time for candidates to answer and ask follow-up questions if needed to get into details.

5. Listen for specific examples in replies. (“I did” answers are more revealing than “I would” answers.)

Follow their page on LinkedIn for handy tips, job postings, insights, and more!

https://www.linkedin.com/showcase/recruitment-support-services/

05/07/2024

Tuesday Tip: Providing the details of where the practice has come from and where it is now outlines the stability of the practice. This information can also guide the conversation regarding candidates’ growth potential. For example, explain how their career can grow along with the practice. Today’s jobseekers are looking for advancement opportunities, and it is beneficial to have these conversations during the interview process. Candidates will see that you can offer them something long term, value their development, and see them as an important part of the practice’s success.

For more tips, read the full article by Phyllis Billington, CEP, CPSS, BSM Consulting, at https://www.ophthalmologymanagement.com/issues/2024/may/best-practices/

05/02/2024

"It's not selfish to take care of you; it's actually selfless."

Many, if not all of us, have heard the buzzword "burnout." In this episode of Coachify Over Coffee, our coaches discuss what burnout means, some research and insights on the topic, and some strategies for caring for ourselves.

Listen now: https://youtu.be/9_TLC6c7Kio?si=DC5tm2XkkH64jrqB

04/25/2024

Don’t forget to take advantage of the year's best prices before it's too late!

Our show specials are running until April 30. Save on programs including BSM Connection® for Ophthalmology, Certified Eyecare Professional, Certified Patient Service Specialist, and Coachify Your Approach to Leadership.

You can see all the details here:

https://www.bsmconsulting.com/promos-2024

04/22/2024

Happy Earth Day!

Commit to sustainable practices year-round:

Minimize waste by recycling when possible.

⚡ Conserve energy.

💧 Save water.

💬 Spread awareness!

For more tips on how your practice can be more eco-friendly, log in and read the latest BSM Connection article now.

https://bit.ly/3xH2RHD

04/18/2024

Have you seen BSM Consulting’s YouTube channel?

We’re excited to share valuable information and helpful content with you.

If you haven’t already, check out our channel https://www.youtube.com/-Consulting and subscribe to be updated with the latest videos.

04/17/2024

At BSM Consulting, we are dedicated to sharing our knowledge. Sit down with our experts at BSM Consulting, a division of VMG Health, in this blog series, where we unpack the five key takeaways from our latest speaking engagements.

Andrew Maller dives into the challenging world of compensation models and emerging trends for both employed and owner providers within ophthalmology practices.

Read it here: https://www.bsmconsulting.com/blogs/sitting-down-with-our-industry-experts-andrew-maller

Photos from BSM Consulting's post 04/12/2024

Reflecting on our time at the American Society of Ophthalmic Administrators / American Society of Cataract and Refractive Surgery (ASCRS) Annual Meeting!

Our team had a great time in Boston connecting with many people across the industry. We were involved in several courses, campfire sessions, and roundtable discussions.

Until next time!

04/10/2024

Don’t risk it!

Eye injuries during sporting activities can be preventable. April is month.

According to the American Academy of Ophthalmology, an estimated 100,000 people experience sports-related eye injuries each year. About 13,500 of these injuries result in permanent vision loss.

Prioritize your safety by wearing the proper gear.

04/08/2024

Will you be enjoying this once-in-a-lifetime solar eclipse today?

Don't damage your eyesight! Make sure you're viewing this celestial event safely. Shield your eyes with certified eclipse glasses to enjoy the beauty without risking your vision.

Coachify Over Coffee: Self Awareness and Leadership 04/04/2024

"When you recognize that you can choose your energy level, it's pretty empowering.”

In this episode of the Coachify Over Coffee Podcast, Laura Baldwin and Savory Turman discuss the importance of energy, self-awareness, and developing ourselves into more effective leaders.

You can watch the full episode here: https://youtu.be/xMLWots5gBE?si=hNpVegJdJBx2FavN

Subscribe to our channel for monthly episodes.

Coachify Over Coffee: Self Awareness and Leadership In episode two of Coachify Over Coffee: a Coachify Your Approach podcast, Laura Baldwin and Savory Turman, certified professional coaches with deep expertise...

Photos from BSM Consulting's post 04/02/2024

Heading to the American Society of Cataract and Refractive Surgery (ASCRS) Annual Meeting?

BSM Consulting will be there! We are looking forward to seeing you.

Be sure to save this schedule for easy access during the meeting and stop by booth number 2475 to hear about our programs and show specials!

03/26/2024

Consultants Laurie Brown and Glenn Morley had the opportunity to attend Nextech Edge annual user group meeting in Las Vegas, NV last week.

The two participated in Consultant Summit meetings providing systems feedback and ideas for ophthalmology and aesthetic Electronic Health Record use. They also each participated in educational panel sessions for attendees.

They had a great and productive meeting with various industry professionals!

03/21/2024

Did you know that Rose Hirschler was the first female medical dermatologist to graduate in the United States? She is remembered and honored by the Women's Dermatology Society (WDS) through the Rose Hirschler award, presented to prominent female dermatologists.

This month and all throughout the year, we celebrate the achievements of the women of BSM Consulting and beyond.

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Our Story

Bruce Maller founded BSM Consulting in 1978 with one goal in mind—to provide clients with practical, useful business management tools and resources needed to enhance their ability to make better business decisions. Since that time, BSM Consulting has continually furnished expert assistance to an ever-expanding list of clients in the health care industry, earning an international reputation as one of the foremost health care consulting firms. BSM clients include:

• Aesthetic Medicine
• Ambulatory Surgery Centers
• Dermatology
• Medical Trade Associations
• Ophthalmology
• Pharmaceutical and Medical Device Companies
• Plastic Surgery

With more than 40 years of consulting experience in the health care industry, BSM Consulting helps clients with financial, operational, and strategic challenges of a dramatically changing market. BSM's knowledgeable and experienced team of consultants is dedicated to serving its diverse client base in a thoughtful, sensitive, and comprehensive manner.

BSM consultants are familiar speakers at various medical societies and national conventions, as well as at meetings sponsored by corporate and business groups. Their writings consistently appear in a wide array of leading professional journals.

Videos (show all)

Congratulations to our step challenge winners. 🎉 In the last several weeks, our team at BSM Consulting and VMG Health ha...
Coachify Over Coffee Episode 3
Employee Appreciation Day
Member Webinar: Coding & Reimbursement Updates
Coding Consult Live!
Coding Consult Live!
Coding Consult Live!
Importance of Mission, Vision, and Values
Accountability Leadership
Matrix Management Minute, part five
Reminder: Coachify Your Approach Early Bird Pricing
Day of Impact 2023

Telephone

Address


595 Double Eagle Court, Ste 1001
Reno, NV
89521

Opening Hours

Monday 6am - 5pm
Tuesday 6am - 5pm
Wednesday 6am - 5pm
Thursday 6am - 5pm
Friday 6am - 5pm

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