Infinx Healthcare

Revenue cyle leaders have been feeling the pressure as Medicare Advantage denials have surged by 60% in recent years.

But what are organizations doing to combat MA denials today, and what are plans for the future?

Infinx Chief Product Officer Navaneeth Nair tackles this issue and more at the upcoming Becker's Healthcare's HIT + Digital Health + RCM Annual Meeting.

Navaneeth will be speaking alongside industry leaders Nio Queiro, Chief Strategy Officer, Nashville General Hospital, Miguel Vigo, MBA, Chief Revenue Cycle Officer, UC San Diego Health, Chris Spady, Division Vice President, Revenue Cycle, CommonSpirit Health in a panel titled "Confronting Today's Revenue Cycle Challenges."

Panelists will address the toughest RCM obstacles— from contract negotiations and claim denials to emerging AI-driven solutions.

Date/Time: Wednesday, October 2, 2024 from 2:15 PM - 2:55 PM
Room: Grand Suite 5 (East Tower - Ballroom Level)

We hope to see you there!

https://hubs.li/Q02QQjTm0

What’s your first move when you receive a RAC audit letter?

For many healthcare practices, this moment can be overwhelming—but it doesn’t have to be.

In our first episode of the RAC Audit Series, Infinx experts Julie Graham and Kristeen Coronado will share how to navigate that crucial moment when an audit begins.

Get practical tips for interpreting the audit letter, assembling your documents, and avoiding common pitfalls. Don’t miss it!

Register here: https://hubs.li/Q02QMkRQ0

See you soon, Tampa - we’re looking forward to the Bones Society of Florida’s Annual Meeting October 3-6!

The meeting offers orthopedic leaders a chance to enhance their practice management expertise, discuss strategies, review industry issues, and network with peers.

Meet Eric Grone at our table to learn how we’re utilizing AI and automation to streamline orthopedic patient access and revenue cycle management.

https://hubs.li/Q02Qyhb50

Did you know that 75% of healthcare organizations are already using or planning to use AI to enhance clinical and financial outcomes?

Today we hear from Dr. Sindhu Pandit, MD, Head of Industry Advisory and Innovation for Digital Health, Salesforce, to get her perspective on how AI is changing the way physicians manage patient care and revenue cycle processes.

Join us live from the annual Salesforce event, Dreamforce, to hear a physician’s perspective on how automation can improve peer collaboration, enhance patient communication, and reduce denials.

Register here: https://hubs.li/Q02QsfQT0

Dentsply Sirona’s DS World 2024 is shaping up to be an unmissable event for dental professionals, with an incredible lineup of speakers and industry thought leaders.

Derek Taylor and Arnold Pena from our dental solutions team will be at Caesars Forum in Las Vegas, engaging with clients and peers to explore strategies for streamlining eligibility verification and dental revenue processes. Looking forward to the conversations!

https://hubs.li/Q02Qdvtt0

According to a recent HFMA survey, healthcare leaders are prioritizing AI and automation in revenue cycle management, with 41% facing denial rates over 3.1%. Here are three key ways AI is making an impact on RCM:

1️⃣ Instant Revenue Insights
2️⃣ Smarter A/R Recovery
3️⃣ Proactive Denial Management

David Byrd, Nathan Skorick, and Eric Grone are excited to show you how Infinx helps healthcare providers overcome revenue cycle hurdles and maximize reimbursements for patient care.

Looking to streamline patient access and optimize your RCM workflows? Visit us during Becker’s Healthcare HIT + RCM conference at booth #120 and discover how Infinx can help drive efficiency and growth! https://hubs.li/Q02Q7dkW0

We’re proud to be attending and sponsoring Cancer Research Collaboration’s Annual Golf Tournament today at the Mission Viejo Country Club!🏌🏾‍♂️

Eric Grone, Jim Carroll, David Byrd, and Bo Bowman are there and excited to be supporting CRC’s mission to foster collaboration in cancer research. The tournament is jam-packed with golf, silent auctions, drinks, snacks, and some of our favorite people. 🍾⛳️

All proceeds raised during the silent auction and golf contest sponsorships will benefit the future of cancer care. Thanks to the Cancer Research Collaboration and RadNet teams for this wonderful opportunity to support a very important cause.

With 60% of physicians believing that AI can significantly reduce administrative burdens and lead to better financial outcomes, the healthcare industry is on the brink of major transformation.

Discover how AI and automation are changing the game in revenue cycle management, improving both efficiency and patient care.

Join us at this week’s live Salesforce event Dreamforce for a conversation with Dr. Sindhu Pandit, MD, Head of Industry Advisory and Innovation for Digital Health, Salesforce. She will explore the importance of AI and automation for patient communication hurdles, peer collaboration, and denials.

We will also dive into how Salesforce's innovations are shaping the future of digital health, focusing on the impact of machine learning (ML) and AI to overcome these challenges.

Register here: https://hubs.li/Q02P_5Lx0

According to Matthew Walker in a Stat article, "Used responsibly, AI holds enormous promise in making prior authorization more efficient. Imagine an AI-powered assistant that alerts providers to potential issues — like a missing imaging study — before submission, improving the odds of a speedy approval.”

We couldn’t agree more, and ditto for Infinx customers who are already leveraging AI and automation for prior authorizations.

Nathan Skorick and Ramesh Reddy are looking forward to discussing ways to improve the prior auth process (and more!) at the T-BONES Annual Meeting in Grapevine next week.

If you are looking to accelerate patient access and revenue cycle workflows with AI and automation, stop by table #18 to learn how we can help: https://hubs.li/Q02PTbby0

Bo Bowman and friends can’t wait to compete in Mission Viejo for the 2024 Cancer Research Collaboration and RadNet Golf Tournament. 🏌️

All proceeds from the event benefit Cancer Research Collaboration, helping fund advanced treatments for patients.

We’re looking forward to reconnecting some of our friends Charlie Shaw, Kenneth Judd and Sherrie Friedman from RadNet.

Hope we see you out there! https://hubs.li/Q02PJJg80

Payers are evolving their approach to prior authorizations, moving beyond attestations and demanding more comprehensive clinical documentation.

As AI continues to automate and expand the scope of what requires prior authorization, providers need to adapt quickly to avoid increased denials.

To meet these new demands, AI-powered tools can act as a "safeguard," cross-checking clinical documents against payer guidelines. This ensures submissions are complete, compliant, and more likely to be approved.

"The goal is to use AI solutions that act as a guardrail - evaluating clinical documents, alerting providers if information is missing, and helping ensure submissions meet payer requirements," writes Navaneeth Nair, our Chief Product Officer, in a recent article published in Becker's Hospital Review.

Check out his article for more insights:
https://hubs.li/Q02PD4P50

We're leveraging AI and automation to streamline prior auth processes for our clients. If you're looking to do the same at your organization, reach out for a demo today.

www.beckershospitalreview.com

Regular audits and constant feedback are becoming standard practice to enhance overall revenue integrity.

Wondering how you can strengthen your own program? Join us for today’s Office Hours.

Stuart Newsome, CPCO, leverages 30 years of expertise to share some secrets to a solid revenue integrity program in a recorded AAPC presentation.

What you can expect:
✅ Key performance indicators for revenue integrity.
✅ Practical change management steps.
✅ Strategies to reduce claim denials.

Join Stuart to elevate your revenue integrity strategy.

https://hubs.ly/Q02PBfxh0

With our automations, you can streamline your benefits verification process, ensuring accuracy and reducing administrative burdens.

Spend less time on manual checks and more time on patient care.

Schedule a demo with our team to see it in action.

https://hubs.ly/Q02Pq_3Z0

While we’re sad to miss NAHRI’s Revenue Integrity Symposium later this week, we’ve got a webinar for anyone who wants to fill their revenue integrity cup virtually!

Join us for a special session that was presented at AAPC by our expert Stuart Newsome, CPCO.

In this webinar titled “The Evolution of Revenue Integrity” Stuart will share how each stage of the revenue cycle directly influences reimbursement. The session also includes tips for refining processes to ensure that charges are not only clinically sound but also supported by documentation.

What you’ll learn:
✅ Uncover key performance indicators for revenue integrity.
✅ Learn practical change management steps.
✅ Refresh your view on the revenue cycle for better financial outcomes.

Register here: https://hubs.li/Q02PkjW10

Fewer denials, smoother workflows, and more time for patient care. See what one customer shared via KLAS.



https://hubs.li/Q02P7ycV0

We are honored to announce that Infinx has entered into a Memorandum of Understanding (MoU) with the Government of Tamil Nadu to establish a state-of-the-art Technology and Global Delivery Center in Madurai, marking our 8th center in India.

The MoU was exchanged at the Fairmont Hotel in San Francisco during Tamil Nadu Chief Minister M. K. Stalin's visit to the United States, which also included partnerships with Silicon Valley companies like PayPal and Applied Materials, further underscoring Tamil Nadu’s rise as a global tech and innovation hub.

Our Chief Marketing Officer, Radhika Tandon, represented Infinx at the ceremony, where she was joined by T.R.B. Rajaa, Minister for Industries, senior officials from the Tamil Nadu government and Guidance Tamil Nadu and Dr. K Srikar Reddy, Consul General of San Francisco’s Consulate General of India.

This new center will create 700 jobs in Madurai and expand our AI-driven revenue cycle management services, further enhancing our ability to help healthcare providers optimize their financial operations with innovative, efficient solutions—allowing them to focus on patient care.

We sincerely thank the Tamil Nadu government for their continued support. Here’s to a future filled with innovation, opportunity, and collaboration!

Tired of battling denials that slow down your collections? You're not alone.

In today’s webinar, Infinx Product Manager Bimal Sahoo will break down how automation and analytics can speed up your collection process.

From identifying the root causes of denials to using tech tools that streamline operations, Bimal will show you how to boost your revenue cycle performance.

Register here: https://hubs.li/Q02NK8yn0

Processing referrals from faxes and physicians during patient scheduling is a breeze - said no one.

Extract data from referral orders, patient encounter records, and clinical documents and feed it right into your EMR.

Learn how we do it with a combination of OCR, AI and intake specialists: https://hubs.li/Q02NxVKF0

Is your AR piling up, turning cash flow into a trickle?

It's not just about what you collect—it's about how fast you can do it.

Join us for a webinar with Infinx Product Manager Bimal Sahoo, where he'll share real-world examples of how managing aging AR and denial rates can transform your revenue cycle.

Learn how to turn your AR into a cash machine using the right strategies and technology.

Register here: https://hubs.li/Q02NfqgB0

Every doctor’s visit and medical record relies on the hard work of healthcare workers behind the scenes.

While their efforts might not always be in the spotlight, the folks in our front and back offices are crucial to keeping things running smoothly—both financially and in terms of patient care.

From scheduling and billing to patient communication and resource management, these professionals are the backbone of our healthcare system.

This Labor Day, we honor and thank these dedicated team members for all that they do!

With advanced automation streamlining distinct claim management workflows, providers see errors decrease, enhanced staff efficiency and accelerated reimbursements.

Have you considered leveraging automation to reduce manual admin tasks at your practice? Schedule a time with us to learn more.

https://hubs.li/Q02N6fdY0

Some fantastic insight from our RCM expert Bo Bowman on identifying gaps in your revenue cycle.

Learn more about our process for checking RCM health here: https://hubs.li/Q02N6rfP0