Consistent Care

At Consistent Care we take a client-centered approach to case management in response to high use of emergency departments. SERVICES OFFERED
1.

AN INNOVATIVE PROCESS
At Consistent Care, we believe that frequent users of the Emergency Departments of Hospitals (ED) are best served by engaging the resources of the entire community beyond the limitations of the traditional health care setting. Each enrollee receives individualized support from a team of RN Case Managers and Client Advocates who empower our patients and break down barriers to

Photos from Consistent Care's post 01/24/2024

Come visit Consistent Care at Kitsap Project Connect 2024 - Bremerton (Event 2 of 3) and Kitsap Project Connect 2024 - Port Orchard (Event 3 of 3)

One-Stop FREE Event Helping Individuals and Families in Need.

Bremerton Project Connect
Wednesday ~ January 24, 2024 ~ 10AM to 2PM
The Salvation Army
832 6th Street Bremerton, WA 98337

South Kitsap Project Connect
Thursday ~ January 25, 2024 ~ 10AM to 2PM
Port Orchard United Methodist Church
725 Kitsap Street Port Orchard, WA 98366

For more information on Kitsap Project Connect - https://sites.google.com/view/kitsapprojectconnect

11/23/2023

Happy Thanksgiving 🦃🍁🍽

12/19/2022

Responsible for performing tasks, designated by an RN case manager, for patients with complex medical and social needs to optimize patient health across the care continuum. Performs duties over the telephone and in person at variable locations, to meet the patient “where they are” such as patient homes, homeless shelters, hospital rooms etc. This is an opportunity to make a difference in the lives of some of the most vulnerable in our community. A passion for helping others and creative out-of-the-box problem solving skills are strongly encouraged.
ESSENTIAL FUNCTIONS
• Works directly with patients and their families to address social determinants of health including; transportation, housing, and food security.
• Makes home visits to patients at place of residence or other facility frequently to provide support and education.
• Works closely with RN Case Manager (supervisor) to ensure patient needs are met.
• Communicates with medical staff, social workers, and families at hospitals, clinics, telephonically, etc.
• Arranges or provides transportation for patients to provider appointments.
• Frequently attends medical and social service appointments with patients to eliminate barriers.
• Outreach and communication with community partners
• Daily census review follow-up phone calls with documentation
REQUIRED QUALIFICATIONS
• Valid WA driver’s license, and car insurance
• Must have own transportation and be willing to transport clients in your own vehicle (mileage reimbursed)
• Comfortable working with clients who may have mental illness and/or substance use disorder
• A demonstrated comfort level working with people & situations that can feel frustrating, unclear, & seemingly hopeless; Ability to work with a positive attitude in stressful situations.
• Ability to work independently with minimal direction
• Basic computer skills
PREFERRED QUALIFICATIONS
• Medical Assistant certification
• -OR-
• Nursing Assistant Certification
• Awareness of community resources

11/24/2022

From our family to yours, Happy Thanksgiving!

Photos from Consistent Care's post 10/20/2022

Come by and say “Hi” at the Access Spokane Job & Resource Fair. We will be here until 1:00pm, located at the Centennial Hotel.

Consistent Care: Connecting People to Health 04/11/2022

Consistent Care: Connecting People to Health
https://youtu.be/FUZNHeyeguQ

Consistent Care: Connecting People to Health

COVID-19 VACCINE | Consistent Care 01/12/2022

Do you need to get your COVID booster in the Spokane area? Our Spokane office has openings. Use the link below to schedule your appointment.

COVID-19 VACCINE | Consistent Care Here at Consistent Care we aim to create an easy and stress free way for you to receive your COVID-19 Vaccine. The location is easy to find, with friendly nurses and clean open recovery rooms.

01/01/2022
Spokane community COVID-19 test sites announce holiday hours - KXLY 12/22/2021

https://www.kxly.com/spokane-community-covid-19-test-sites-announce-holiday-hours/

Spokane community COVID-19 test sites announce holiday hours - KXLY The Spokane Falls Community College location will be open 8:30 a.m.-12:30 p.m. on Dec. 24 and Dec. 31.

COVID-19 VACCINE | Consistent Care 12/17/2021

The CDC now recommends that everyone ages 16 and older can get a booster shot.

When to get a booster
- Pfizer & Moderna - At least 6 months after completing your primary COVID-19 vaccination series.
- Johnson & Johnson - At least 2 months after completing your primary COVID-19 vaccination

Which booster can you get:
-Teens 16–17 years old can get a Pfizer-BioNTech COVID-19 vaccine booster
-Adults 18 years and older can get any of the COVID-19 vaccines authorized in the United States

Schedule your appointment today: https://www.consistentcare.org/covid-19-vaccine

COVID-19 VACCINE | Consistent Care Here at Consistent Care we aim to create an easy and stress free way for you to receive your COVID-19 Vaccine. The location is easy to find, with friendly nurses and clean open recovery rooms.

12/09/2021

Consistent Care is a social purpose organization committed to providing services to those who need it most.

We are looking for a qualified Medical Office Manager to run our vaccine clinic. You will be responsible for day-to-day operation, budgeting and maintaining medical and staff records. As a Medical Office Manager, you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Prior knowledge of healthcare systems operations is highly desired. This role should be able to ensure steady workflows and uninterrupted service in our clinic.

Role and Responsibilities:
-Responsible for coordinating the ordering, delivery, receipt and storage of vaccine.
-Arranging scheduling software and ensuring that patients are registering and completing needed forms in preparation for the administration.
-Coordinating staff schedule for clinics
-Organization of office setting to accommodate flow of patients to maximize efficiency and reduce risk of infection.
-Responsible for ordering supplies needed for vaccine clinics.
-Arrange disposal of used syringes.
-Order and maintain medical safety equipment.
-Ensure completion and filing of documentation required for all adverse events.
-Arranging any travel and cold chain transportation of vaccine.
-Managing inventory of vaccine
-Overseeing staff on site at the vaccine clinic to promote efficiency, safety and outcomes.
-Ensure data entry is completed timely for vaccine registry.
-Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required forms.
-Answering phone calls, creating appointments, directing the calls as required and handling all queries.
-Communicating with leadership, Nurse and vaccine clinic team about absences, scheduling conflicts, adverse events and other concerns.
-Maintaining a filing system for all patient documents and reports submitted.
-Answering emails and other electronic messages as required
-Coordinating the creation of invoices and billing. Ensuring the processing of insurance forms
-Managing vendors and contractors and arrange meetings as needed.

Required Qualifications and Experience:
-Proven work experience as a medical office manager
-Knowledge of accounting, data and administrative processes and principles
-Ability to handle medical records discreetly
-Excellent organizational and time-management skills
-Ability to multi-task and perform well in stressful situations
-Communication skills and a customer service orientation
-Knowledge of medical issues and terminology is desired.
-Complete trainings relevant to safe storage, handling, and administration of the vaccine.
-Valid driver’s license with the ability to travel locally as needed
-BS degree in Healthcare Administration, Business or relevant field is desired.

12/08/2021

Oversee the start up, operation, and closing of a fixed COVID vaccine clinic located at a fixed location.

-Print registration lists for the nurses and screeners only with the information needed.
-Print Vaccination Card stickers with product name, lot numbers.
-Assist in registering new patients/changing appointments and updating patient information when incorrect.
-Correcting online registration errors in the scheduling system (PrepMod).
-Observe and control the flow of patients throughout the operation of the clinic.
-Coordinate consistent communication with the staff for a smooth transition to closing the clinic by planning for the remaining doses to be drawn up.
-Monitor staff throughout the operation of the clinic to assure they have their
Assist the screeners and nurses in any needed tasks
-Oversee the infection control of the clinic operation.
-Order supplies needed for operation of the vaccine clinics.
-Manage vaccine inventory and storage including ordering and receiving vaccine.
-Overseeing staff on site at the vaccine clinic to promote efficiency, safety and outcomes.

Clinical Responsibilities:
-Work with a team of nurses and support staff to administer Covid-19 vaccines.
-Draw up COVID-19 vaccine doses for administration by nurse vaccinators.
-Lead with heart empathy and compassion for their patients, customers, caregivers and colleagues on your team
-Adapt to change and adjust plans to thrive in a dynamic community healthcare setting
-Collaborate with others and actively contribute to a team culture that promotes caring, energy, enthusiasm and pride.
Required Qualifications and

Experience:
-Registered Nurse License in Washington State
-Must have excellent interpersonal skills.
-Good computer skills.
-Must have strong problem-solving abilities.
-Valid driver's license
-BLS required
-Experience in a medical setting (1+ years)
-Leadership experience (1+ years)

Disclaimer:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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Telephone

Address

1235 N Post Street
Spokane, WA
99201

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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