SSDM

Remember that teacher who made learning fun, even when the subject was boring? That's the kind of vibe clients appreciate. We're after a client experience so good, they actually look forward to the work.

Let's face it, people buy from people they like. That's why building relationships is CRUCIAL to winning new business. This episode is all about how to ditch the salesy jargon and create genuine connections that convert.

Ever picked a contractor based on their fancy website or smooth sales pitch, only to end up with a shoddy paint job or a leaky roof? All the bells and whistles are great, but you have to ACTUALLY deliver. Because at the end of the day, results are what really matter. Watch the full episode for more.

Sometimes clients don't know what they don't know, and that's okay! It's our job to guide them and figure out what they really need. Watch the full episode to learn about asking the right questions and building that trust.

Ghosting, awkward first dates, and the elusive 'perfect match.' Yep, we're talking about the dating world... of business. Learn how how to find your perfect match in the latest episode of The Laundry Room. Link in the comments below!

Want to be a good leader? Channel your inner . 🧘‍♂️ Discover the Zen Master's secrets to building a winning team culture in our latest episode. Link in the comments ⬇️

Are YOU the reason employees quit? Don't be THAT boss. Discover the leadership mistakes that drive talent away in our latest episode of The Laundry Room. (link in the comments ⬇️)

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Is your team rowing in different directions? When employee goals and company goals don't align, it's a recipe for disaster. Learn how to bridge the gap in the new episode of The Laundry Room! (link in the comments ⬇️)

Tired of high turnover? So were we. Listen to where we messed up so you can avoid it. Link in the comments ⬇️

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The rules of work are changing faster than ever. Tune into The Laundry Room to uncover the real value you bring to the table.

⬇️ Link in the comments⬇️

𝐈𝐬 𝐘𝐨𝐮𝐫 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐓𝐞𝐚𝐦 𝐈𝐆𝐍𝐎𝐑𝐈𝐍𝐆 𝐒𝐚𝐥𝐞𝐬?

Stop guessing what your customers want – your sales team knows best. Watch this clip for more!

⬇️ Link to the full episode in the comments!

𝐖𝐡𝐲 𝐘𝐨𝐮𝐫 𝐒𝐚𝐥𝐞𝐬 𝐓𝐞𝐚𝐦 𝐈𝐬 𝐒𝐭𝐫𝐮𝐠𝐠𝐥𝐢𝐧𝐠 (𝐚𝐧𝐝 𝐇𝐨𝐰 𝐭𝐨 𝐅𝐢𝐱 𝐈𝐭)

The modern buyer's journey demands a new approach. The Laundry Room breaks down the tools and training they need to win in today's market.

⬇️ Check out the full episode in the comments!

𝐅𝐨𝐫𝐠𝐞𝐭 𝐅𝐚𝐧𝐜𝐲 𝐅𝐮𝐧𝐧𝐞𝐥𝐬, 𝐉𝐮𝐬𝐭 𝐒𝐭𝐚𝐫𝐭! 🏁

Lead nurturing doesn't have to be complicated - take steps TODAY to start seeing results.

⬇️Want more? Link to the full episode in the comments!

𝐖𝐡𝐞𝐧 𝐋𝐞𝐚𝐝 𝐍𝐮𝐫𝐭𝐮𝐫𝐢𝐧𝐠 𝐢𝐬 𝑨𝒄𝒕𝒖𝒂𝒍𝒍𝒚 𝐆𝐚𝐧𝐠𝐬𝐭𝐚

Forget generic emails. Learn how to create hyper-targeted content that speaks to your buyer's needs.

⬇️Find the full episode in the comments!

𝐘𝐨𝐮’𝐫𝐞 𝐋𝐞𝐚𝐯𝐢𝐧𝐠 𝐌𝐨𝐧𝐞𝐲 𝐨𝐧 𝐭𝐡𝐞 𝐓𝐚𝐛𝐥𝐞 💰

Tired of unanswered emails and radio silence? Find your answers in the new episode of .

⬇️ Link in the comments - subscribe for more!

𝐒𝐭𝐨𝐩 𝐍𝐚𝐠𝐠𝐢𝐧𝐠, 𝐒𝐭𝐚𝐫𝐭 𝐍𝐮𝐫𝐭𝐮𝐫𝐢𝐧𝐠

Empowering buyers leads to more sales and stronger relationships. How? Watch this clip from to find out.

⬇️ Link to the full episode in the comments!

𝐃𝐨𝐧'𝐭 𝐭𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐡𝐚𝐧𝐝 𝐨𝐟𝐟 𝐭𝐡𝐞 𝐰𝐡𝐞𝐞𝐥 💥

Cruise control is complacency. You need to constantly innovate to avoid your clients walking.

💬 How do you stay proactive? 👉Share in the comments

𝐃𝐨𝐧'𝐭 𝐁𝐥𝐚𝐦𝐞 𝐭𝐡𝐞 𝐂𝐥𝐢𝐞𝐧𝐭 – 𝐈𝐭’𝐬 𝐘𝐎𝐔

Surprise! It's probably your communication. Watch this clip for tips on staying ahead of client concerns.

⤵️ Interested in more? Catch the full episode in the comments! ⤵️

𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐚𝐫𝐞 𝐞𝐯𝐨𝐥𝐯𝐢𝐧𝐠 - 𝐚𝐫𝐞 𝐲𝐨𝐮?

You need to be communicating how your CLIENTS want to. It’s all about better relationships.

💬 Are you team text or team email? 👉 Let us know in the comments

𝐃𝐨 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮𝐫 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐑𝐄𝐀𝐋𝐋𝐘 𝐜𝐚𝐫𝐞 𝐚𝐛𝐨𝐮𝐭?

Clients deal with internal pressures too. Learn how to uncover their pain points to be the support they need.

👉 Find the full episode in the comments!

"𝐈𝐭 𝐰𝐚𝐬 𝐠𝐨𝐨𝐝 𝐥𝐚𝐬𝐭 𝐦𝐨𝐧𝐭𝐡" 𝐢𝐬𝐧'𝐭 𝐠𝐨𝐨𝐝 𝐞𝐧𝐨𝐮𝐠𝐡.

This clip from The Laundry Room explains why maintaining a sense of urgency is crucial for client relationships.

💬 How do you stay proactive? 👉 Share in the comments

𝐌𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐠𝐞𝐭𝐭𝐢𝐧𝐠 𝐬𝐜𝐫𝐚𝐦𝐛𝐥𝐞𝐝 𝐢𝐧 𝐭𝐫𝐚𝐧𝐬𝐥𝐚𝐭𝐢𝐨𝐧?

This clip from The Laundry Room touches on the 'one degree of separation' problem.

💬 What was your worst business misunderstanding? 👉 Tell us in the comments

𝐒𝐭𝐨𝐩 𝐓𝐚𝐥𝐤𝐢𝐧𝐠 𝐉𝐚𝐫𝐠𝐨𝐧 𝐭𝐨 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 🙅‍♀️

Clear communication builds trust and gets better results. Get practical communication tips, inspired by parenting (really), from this clip from The Laundry Room.

💬 What buzzword is your ICK? 👉 Tell us in the comments

Sales strategy still stuck in the 90s?

Transactions ❌ Focus on relationships to become your client's most trusted advisor.

⬇️ 𝐋𝐢𝐧𝐤 𝐭𝐨 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐦𝐦𝐞𝐧𝐭𝐬!

Are secrets killing your success?

Hiding the problems won't fix them - transparency is the way to build strong partnerships.

𝐀 𝐍𝐄𝐖 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐨𝐟 𝐓𝐡𝐞 𝐋𝐚𝐮𝐧𝐝𝐫𝐲 𝐑𝐨𝐨𝐦 𝐣𝐮𝐬𝐭 𝐫𝐞𝐥𝐞𝐚𝐬𝐞𝐝!

👇 𝐂𝐡𝐞𝐜𝐤 𝐭𝐡𝐞 𝐥𝐢𝐧𝐤 𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐦𝐦𝐞𝐧𝐭𝐬

Are we doing enough? Can we push further? How do we not just meet expectations but surpass them? If these questions spark your curiosity...

Check out this sneak peek of The Laundry Room, our new podcast that explores the role of marketing and sales professionals in the never-ending journey of curiosity, discovery, and improvement. Why? Because delivering unmatched value to clients means always learning and always growing. You can’t find this stuff from a textbook.

📆 Mark your calendars! Don't miss the premiere this Friday.

To celebrate our 15th anniversary, our amazing team gathered together in style at Prime + Proper in Detroit. On behalf of the entire SSDM squad, we say thank you to our friends, families, coworkers and most especially, our clients. Without you, this special night would not have been possible. Here’s to the next 15 years.

Wishing you and your family health and prosperity in the New Year. As we prepare to welcome another new year, we’re incredibly grateful for a successful and prosperous 2022.

At our holiday party we reflected on the amazing journey of the past year. It’s all possible because of your support. Thank you! We look forward to seeing you for another great year in 2023.

Happy New Year from all of us at SSDM!