Fast Is Good

‪“Your words are only meaningful when they’re matched with compatible actions.” Scott Juba explains.‬

“Nobody becomes a world class communicator overnight and no one should expect you to become a world class communicator overnight. But each and every day there are little things you can do to improve so that, over time, you become much better.” Scott Juba explains.

‪“The smartest person in an organization is not the person who has the answer to everything. It’s the person who knows what their strengths and weaknesses are and is able to ask for help in those areas of weakness.” Scott Juba explains.‬

‪In this video, Davis Young discusses how to avoid the pitfalls email and social media can present. Among his tips, never share bad news over email. Bad news should always be delivered in person. Never hide behind your keyboard.‬

“It’s been said that you should say what someone needs to know and not one word more.” Scott Juba explains.

‪As Scott Juba says in this video, attack ads may work in politics, but criticizing others isn’t what will get you ahead in business. The people you report to want to know what you’re doing to make a positive contribution, not what you think someone else isn’t doing. ‬

When it comes to writing in the workplace, less is more. Scott Juba explains.

‪As Scott Juba explains, you should always use discretion when putting something in writing.

‪In your workplace, you are judged not only by the quality of the answers you provide to questions but also by the quality of the questions you ask. Davis Young explains. ‬

‪In this video, Scott Juba discusses the importance of writing in a conversational tone in the workplace.

‪If you want to make your meetings more productive, shorten them. Scott Juba explains. ‬

In this video, Scott Juba shares one of the best ways to stay focused during a meeting.

‪In this video, Davis Young discusses the importance of getting to the point when speaking.‬

‪The misuse of I vs. me in a sentence is a common grammar mistake. Scott Juba explains a simple way to always get it right.

‪As Davis Young explains, the best managers take time to understand that the people they manage have a life outside of work. ‬

‪As Scott Juba explains, the best managers are those who don’t live in ivory towers.

‪For your reputation and the reputation of the team you manage, it’s essential to understand that actions large and small must be guided by the same set of ethics. Scott Juba discusses.‬

‪As Davis Young discusses, always be willing to ask for help or seek out an expert when you don’t have the answer. ‬

‪When dealing with a difficult customer or colleague, don’t let their actions influence how you react to them. As explains, stay true to who you are. ‬

‪Never mistake a corporate culture problem for a PR problem. There is not a PR fix for a rotten company culture. Davis Young explains.

‪When pitching a potential client, never exaggerate or overpromise what you can do. Doing so sets up everyone for failure. Always be truthful. Scott Juba discusses. ‬

Even if you’re not a company spokesperson, you’re still very much a communicator for your organization. Scott Juba explains.

As Scott Juba ‪explains, in business, people don’t respect colleagues who complain about problems. They respect colleagues who find solutions to problems. ‬

‪As Scott Juba explains in this video, always treat everyone the same - whether it be an intern or the CEO. It is both the morally appropriate thing to do and makes good business sense.‬

‪Malware is a threat all workplaces face. In this video, Scott Juba discusses how to read your emails with a discerning eye to detect ones that could contain malware.

‪As Scott Juba explains, your company’s culture is ultimately defined by actions, not words.

‪The failure to set clear expectations for other people is perhaps the biggest communication problem that occurs in the workplace every day. Davis Young explains.‬

‪As Scott Juba discusses in this video, the hard thing to do and the right thing to do are usually the same thing. That's a lesson that applies both in business and in life. ‬

‪What's going to happen at your company this week that could have been prevented with better communication?‬

Good communication and success go hand in hand.

‪"It is my experience that poor communication in the workplace results in all kinds of problems." Davis Young explains why in this video.

‪As people begin to put their New Year's resolutions into action, we can all resolve to be better communicators in 2018. Scott Juba provides a simple way you can immediately begin communicating better in the workplace.