J.J.'s Auto Service Center

★★★★★
"J&J’s is fantastic! They take the time to listen and will do whatever it takes to ensure your satisfaction before you leave. No complaints."
- J. R.

★★★★★
"yes, i would recommend this service as 5 stats to a friend"
- T. F.

★★★★★
"I took my car into JJ's for a diagnostic test (which is free), but my car had so many computer errors they needed to keep my car longer. They offered a complimentary Lyft ride. They fixed my car at a very reasonable price, and they offered discounts. Needless to say they got a loyal customer out of me!"
- R. D.

★★★★★
"I was able to schedule inspection very quickly (next day). Receptionist lady is very friendly and knowledgeable. The inspection went very quickly. I would honestly recommend the place."
- M. G.

★★★★★
"Honest reasonable"
- M. W.

★★★★★
"ABSOLUTELY SUPERB."
- R. G.

★★★★★
"Always friendly and professional service thanks 🙏🏾 J&J"
- K. S.

★★★★★
"I scheduled an appointment for Maryland State Inspection on my automobile. Scheduling was easy. I was met with hospitality and professionalism upon arrival. I was given a tour of the facility and noticed the cleanliness and attention to safety the staff presented. I was thoroughly impressed and intend to have my vehicles serviced here in the future."
- W. W.

★★★★★
"This place is Awesome. Leny & Justin is the best. The mechanics are very thorough. They will text videos of your vehicle with detailed explanations on any issues your vehicle may have.
Customer service is A+ rating plus 5 stars. I no longer take my 2 vehicles to the dealership for service after my first visit with JJ's. JJ"s Auto Service Center in Waldorf truly deserve more than 5 stars."
- L. T.

★★★★★
"2008 350Z Roadster, my "fun" car, super low miles and I'm meticulous about maintenance and repairs, so the car is almost like new. I took it to J.J.s for an A/C issue and an alignment. While the shop does close at 5pm, the after hours drop-off procedure is very convenient. Leave the car in an open spot, go to the handy key drop-off box, use the provided pen and envelope and done in 2 minutes. The next morning I received an acknowledgment call and was able to discuss my concerns. Next a tech called me and not only answered my questions in a polite professional manner, but also walked me through what was found during a very thorough inspection of the car. They told me I needed a new air filter, but did not push me on having them change it (it's an easy fix), and also told me they found a safety issue with the rear suspension that I was not aware of. Within a week (some delay for parts) the car was fixed. A/C is colder than it has ever been, and it drives straight as an arrow. After pickup I received another courtesy call, and again, all my questions were answered politely and professionally. No pressure for unnecessary repairs, no snide or rude conversations with bored or overworked techs. Some reviews talk about the shop being expensive, but from my experience their rates are at par with other shops, and the tremendously positive customer service is well worth it. I highly recommend J.J.'s in Waldorf, and will definitely use them again."
- G. G.

★★★★★
"Coo"
- M. B.

★★★★★
"I recently opted to have my car serviced at JJ's Auto Service. I previously had my car serviced at a dealership, but the cost of doing so was just getting to be too much. After careful consideration, I decided to try JJ's. The folks at this shop are true professionals in every way. Leny and Justin were standouts and provided excellent service. I'd definitely recommend JJ's to anyone who is looking for a reputable service department and for a team who will do the job right! Thanks for what you do!"
- J. V.

★★★★★
"Great shop, happy I found them!"
- G. W.

★★★★★
"Had to get my trailer inspected. Made an appointment with J.J.’s. The receptionist was professional. The guy who did the inspection knew what he was doing and even taught me a few things about my trailer. I was pleased with the service and the fact that I passed inspection."
- D. R.

★★★★★
"Inspections were detailed, did not scam me out of spending more money like previous shops I went to so I highly appreciate them. Found through multiple people’s recommendation and now I’ll also recommend them."
- J. N.

★★★★★
"Always takes care of our vehicles!"
- L. &.

★★★★★
"They did a fantastic job for me identifying issues with my vehicle. I'm definitely returning with my other cars and I'm glad to have found a new trustworthy mechanic. Customer service is also top notch! One of the best features I have always appreciated from a business is when they offer transportation back home/office to the customer after they drop off their vehicle. This is a wonderful feature that will keep me on board as a customer for years to come! Thank you!"
- C. R.

★★★★★
"Fast, kept me up to date throughout the process, very friendly and pleasant to work with. 10 out 10 recommend!"
- P. B.

★★★★★
"Outstanding customer service and communication with customers! They have upgraded in so many ways within their shop and things they provide for the customers aswell. This is the only shop that touches my car and I'm satisfied every time!"
- D. B.

★★★★★
"The reception was professional and friendly. The customer service was courteous and professional."
- E. B.

★★★★★
"They were great to work with. I was extremely happy with the quality of their work and customer service. I highly recommend J.J.'s"
- D. W.

★★★★★
"Superb customer service. Best of the best in every category.
The gold standard in auto repair."
- K. W.

★★★★★
"Clean space. Customer service and worker were amazing and very professional. Highly recommended."
- S. F.

★★★★★
"J.J’s solved a problem that I’d been having with my car for almost a year, in one day ! They did what two other shops couldn’t , and got my car back to me within a day! I will be going back 😊!"
- T. M.

★★★★★
"Superb customer service. Best of the best in every category."
- K. W.

★★★★★
"The service at JJ’s Auto is phenomenal. I dropped off my car on a Tuesday morning and for the length of time it was in the shop, I received phone calls regularly with updates on the repair progress, cost estimates, and suggestions along with detailed notes of the mechanical issues on my car through the shop’s portal. The team is friendly and accommodating. The prices are fair and the countless opportunities for discounts that they offer are truly unbeatable.
I used to take my car to Firestone, but even with an appointment there you would wait hours in the lobby just to have your car moved to the garage- and the cost for repairs seemed astronomical. I was quoted at JJ’s for less than half the cost of what Firestone was offering.
If you are in need of any car maintenance, I highly recommend this place. I will absolutely be returning."
- M. M.

★★★★★
"My husband took our Nissan Murano here for brake repairs and an oil change and we are both thoroughly impressed with J.J's.
Firstly, Leny, the customer service representative, was friendly and very professional.
The mechanic took the time to share in detail what was wrong (including mistakes by a previous car repair place) and even provided photos. Compared to what we used to pay, J.J.'s is very reasonable and honest. This will definitely be our new go-to place for car repairs."
- N. L.

★★★★★
"J.J.’s Auto Service Center is excellent! Everyone there is friendly and professional. Very honest and straightforward. I will definitely be back for all of my automotive repairs and maintenance service."
- C. M.

★★★★★
"It was amazing and fast service. I went there for MD safety inspection. Leny helped to get inspection as soon as possible she can even when they are fully packed. I would say that was the cleanest car service shop in my life. The work area and waiting area so clean, staff is so kind and very helpful. I would suggest to everyone."
- A. Ç.

★★★★★
"Friendly and knowledgeable services"
- R. G.