RiverCom 911

⚠️EVACUATION NOTICES⚠️

For up to date information follow Chelan County Emergency Management

Additional areas being added to the Level 3 evacuation area near Horselake Road. Monitor the Chelan County Emergency Incidents Map: https://chelangis.maps.arcgis.com/apps/instant/media/index.html?appid=ca1e19e4123b4002a9fb176b25434e03

Level 3 includes:

Horselake Road from Dawn Terrace to the end (and those roads coming off of Horselake Road)
Quail Hollow
Maiden Lane from Broadhurst to the end
Maple Street west of the canal
Westview Place
Westwick Road
Kookaburro Run

Level 2:
Remainder of the Broadview area west of canal is in a Level 2 (be prepared to leave)

Happy Independence Day!🇺🇸 Please celebrate safely.

Friendly reminder to keep our 911 lines open tonight!
For all non-emergency calls (noise, fireworks) please call 509-663-9911.

As we approach our busiest day of the year, our staff has some friendly reminders.
Please help keep our 911 lines open for emergencies! For all non-emergencies please call 509-663-9911.

We hope you all have a fun and safe celebration!

Congratulations to the new Wenatchee Police Department Chief, Edgar Reinfeld!

Mayor Mike Poirier appoints Captain Edgar Reinfeld as the City of Wenatchee’s Chief of Police. The Mayor’s appointment is scheduled to be confirmed by the City Council on July 11, 2024.

“I am excited and proud to recognize Captain Reinfeld for his exceptional law enforcement career with Wenatchee through this appointment. Congratulations Chief Reinfeld, you’ve absolutely earned it,” said Mayor Mike Poirier.

Captain Reinfeld has been with the Wenatchee Police Department for over 22 years, serving in progressively responsible roles. During his tenure as Captain, he alternated oversight of the operations and administrative bureaus. His other notable accomplishments include pioneering a regional mental health field response team and creating processes and documentation to setup the regional Recovery Navigator Program in conjunction with CAFÉ to assist those with substance use disorders in the community; managing the replacement of WPD’s legacy policy manual with a centrally managed Lexipol policy system and driving the prestigious Washington Association of Sherriff’s and Police Chief’s accreditation and re-accreditation processes. Captain Reinfeld holds a Bachelor’s degree in Business Administration and attended the Washington State Criminal Justice Training Commission and FBI NW Command College and earned several leadership certifications. Captain Reinfeld is also a 30-year veteran of the United States Air Force Reserve, currently serving as Chief Master Sergeant.

RiverCom is proud to be serving our community for 20 years! 🎉

Join us in congratulating our two new Supervisors!!
Together, they have over 30 years of experience! Our team is lucky to have you, thank you for all you do. 💛

Elliott is so excited to be at Touch A Truck 2024! Come say hi, he's at Wenatchee Valley College 10a-2pm!

It’s National Police Week, and we want to thank all our law enforcement agencies for playing such a vital role in keeping our community safe. We are proud to work along side you each and every day. 💙

Chelan County Sheriff's Office
Wenatchee Police Department
East Wenatchee Police Department
Douglas County Sheriff's Office - Washington

Elliott can't wait to recruit some future dispatchers today at Eastmont High School! 🐾

LAST CALL to sign up for our Free Public Safety Testing in East Wenatchee on Saturday, May 18th!!

In case you missed it: RiverCom braved the rain and was in the Apple Blossom Grand Parade on Saturday.

ATTENTION EXPERIENCED TELECOMMUNICATORS:
Are you looking for a change? Our high-performing agency offers all employees continued learning opportunities and career advancement paths.
Come join our team, in the beautiful Wenatchee Valley!

Come stop by our booth at Apple Blossom to spin the wheel and win some candy!

Our amazing Telecommunicators continue to exceed national standards of call answering times, despite the increasing call volumes each year.

Great work team!⭐️

Elliot is at Wenatchee High School today recruiting future dispatchers!

A big thank you to Aloha Dreams for celebrating another Tele-Week with us, and keeping us hydrated!💛🖤

Each year during National Telecommunicator week, RiverCom Employees are recognized for their achievements from the previous year, to include awards voted on by their peers.

This year RiverCom recognized 11 incredible employees, voted by their coworkers for the following awards: Telecommunicator of the Year, Critical Incident, Support, Spirit, Customer Service and Team Award.

7 Telecommunicators received Life Save Awards, these awards are based on their quick action to assist in CPR over the phone to help give a patient the best chance of survival until aid can arrive. To receive a life save, the patient must leave the hospital neurologically intact. These calls are reviewed and determined by medical professionals.

We also recognized 4 individuals for 10, 15, 20 and 25 years of Service!

RiverCom is beyond lucky to have all of these amazing people, congratulations to them all. Our first, first responders.

Happy Telecommunicator Week!

THANK YOU to our incredible Telecommunicators for the amazing people they are, the difference they make and the difficult job they do!

You are deeply appreciated, your sacrifices don't go unnoticed. 💛

Today, RiverCom can be found recruiting at Central Washington University Law & Justice Career Fair!

🔈CALLING ALL JANITORIAL COMPANIES ‼️

RiverCom has issued a Request for Proposals (RFP) for Janitorial Services. Proposals are due by April 22nd.

Visit: https://rivercom911.org/projects/ for full details

PROJECTS – RiverCom 911 PROJECTS REQUEST FOR PROPOSAL JANITORIAL SERVICES RiverCom 911 (RiverCom) is soliciting Proposal Statements from qualified bidders for Janitorial Services. RiverCom will consider proposals only from individuals and firms that have demonstrated the capability and willingness to provide high quality p...

Vulnerable Person Registry Event
April 20, 2024 at Pybus

This registry provides first responders critical information about those who are registered.

This begins today, don't forget to sign up!

April Fools Day is a great day to prank people, but please don't prank call 911!
But if you accidently do, here is a friendly reminder..

Have you ever considered a career as a 911 dispatcher? Have you wanted to help those in need? We have the job for you!
Become a Telecommunicator with RiverCom 911!

Sign up for testing May 18th - it’s free for those testing for RiverCom!!

Visit our website for more information.

After 10 incredible years, RiverCom says goodbye to RC74 - Alyssa Schroyer. She will be dearly missed by RiverCom and our first responder community.

We wish her the absolute worst, we mean best, in her new adventure!!

Such a tragic loss. Our deepest condolences go out to the friends and family of Trooper Gadd, as well as the entire Washington State Patrol. 🤍

Our Washington State Patrol trooper tragically lost in the line of duty this morning has been identified as Trooper Christopher M. Gadd, a 27-year-old dedicated father, husband, son, brother, and friend. His name was announced during a 1:30 p.m. press conference held in Marysville, which can be viewed here: https://youtube.com/live/-ZRiKbr8acs

Trooper Gadd was killed early this morning after being struck by a motorist on southbound Interstate 5 near 136th Street North in Marysville. He served two-and-a-half years with the WSP.

Trooper Gadd, 27, is survived by his wife, Cammryn, daughter Kaelyn, father WSP Trooper David Gadd, mother Gillian, sister, Jacqueline who currently serves as a trooper with the Texas Department of Public Safety, and many other family members, friends and colleagues.

Trooper Gadd is the 33rd member of the WSP to die in the line of duty in the agency’s 103 years of service to this state.

Trooper Gadd was born on Sept. 28, 1996, in Pasco, Wash. He graduated from Kentlake High School in Kent, Wash., before attending Green River College and Tacoma Community College, earning his Emergency Medical Technicians (EMT) certification. Trooper Gadd married his wife Cammryn in 2020. The couple welcomed their daughter, Kaelyn, two years later.

This promising young man began working for the WSP on Sept. 16, 2021, as a trooper cadet assigned to Grandview. He joined the 116th Trooper Basic Training Class (TBTC) on April 18, 2022. He successfully graduated later that year on Nov. 16 and was assigned to serve in Marysville.

While at the academy, Trooper Gadd received the Top Academic Award that recognizes the outstanding efforts of the cadet who attains the highest grade point average compiled in the more than 30 exams necessary for graduation.

“Chris’s passing is a devastating loss to his family – a family who knows all too well the risks of public service but still has offered that service with unquestioned valor and now, unfathomable sacrifice,” said WSP Chief John R. Batiste. “I can tell you that across the entire Washington State Patrol, every head is bowed, every knee is bent, and every heart is broken as we mourn this loss. To honor Chris, even in sorrow, we will go on. We will continue to serve. Because he did, we must.”

The WSP appreciates both the media and public’s honoring of the family’s privacy at this time. After consultation with the family, the WSP will make information available in the days to come on service and memorial planning.

We will never forget Trooper Christopher M. Gadd #927

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