MightyCall

Our new blog post features the best examples and software solutions for customer service automation: https://www.mightycall.com/blog/customer-service-automation/

See what you can implement in your support operations ⚙

Over 700 real estate companies have chosen MightyCall as their communication tool 🏠

Here's why:

🔹 Easier property management thanks to internal notes and comments.

🔹 Stay connected on the move—perfect for agents working in the field.

🔹 Monitor team performance and control call flows.

Learn how MightyCall can elevate your real estate business: https://www.mightycall.com/industry-solutions/real-estate/

Modernizing Customer Call Centers! 🚀

Companies are now focusing on personalized service, empathy, and efficient problem-solving to improve customer satisfaction.

Explore the innovative tools and strategies that make this transformation possible, from advanced AI and data analytics to comprehensive staff training and omnichannel support.

Read more on MSN: https://www.msn.com/en-us/news/other/putting-the-customer-in-customer-call-centers/ar-BB1lUKdr

Putting the “Customer” in Customer Call Centers Anyone who has run a call center knows that it’s a lot more than just folks sitting around making calls or waiting to r

Shoutout to the MightyCall Support Team! 🤩

We’re not the only ones raving about our support team—check out the stunning reviews on G2 ⭐ ⭐ ⭐ ⭐ ⭐

With the dedication of our team members, especially our awesome Head of Support, Karina Baskakova, it's no surprise they’ve earned such acclaim. Karina and the team consistently go above and beyond, proving every day why they're the best in the industry.

The most recent bouquet of G2 awards for MightyCall includes our standard Leader and High Performer awards, but this quarter the highlight we’re most excited about is earning the Most Implementable award 🏆

It means our solution is extremely quick and easy to set up and integrate with other services, which our product team is especially proud of!

We thank all the customers who left amazing reviews about MightyCall that allowed us to win all these awards 😍

Learn more: https://www.mightycall.com/blog/mightycall-wins-g2-awards-for-spring-2024/

Call dispositions are call outcomes that can be customized depending on campaign specifics.

See common examples and how to implement them in business operations in our new article: https://www.mightycall.com/blog/call-disposition/

“We have used other phone systems with nearly identical capabilities. The differences MightyCall offers are simplicity of UX, and the price, hands down, is the best out there.”
– MightyCall reviewer on G2.

MightyCall's Call Center software is flexible and easily tailored to suit any industry's specific needs ⚙️

Explore its value to the renewable energy industry and the features most valued by solar professionals: https://www.mightycall.com/industry-solutions/solar/

Which monitoring method do your supervisors prefer: call listening, whispering, barging, or intercept?

In MightyCall, the supervisor workspace offers all 4, so you can choose the best approach depending on the call.

See how it works: https://www.youtube.com/watch?v=Rno3VKUlkow

MightyCall now has the power of Auto Dialer! 🚀

Have you been waiting for an automation tool to increase your customer outreach? Well, now MightyCall has one! Auto Dialer saves your agents dialing time and increases outbound campaign performance.

Whether it’s boosting sales or working on customer satisfaction, Auto Dialer helps to maximize your results and have better outbound campaign management!

Learn more: https://www.mightycall.com/blog/mightycall-releases-auto-dialer-for-outbound-campaigns/

MightyCall customers know the value of enhanced business flow and flexibility!

We're proud our software contributes to both of these business advantages 🤩

Our Call Center Solution has been placed in the top 1% of vendors in the Customer Service Products category on G2 🏆

This list is based on verified customer reviews, and the MightyCall team is thrilled to see that the software we’ve built exceeds everyone’s expectations!

This is a great start and we’ll keep you posted about our upcoming features that will make MightyCall even mightier!

MightyCall has become a regular G2 awards winner and this winter, apart from the common Leader award and High Performer badges, we got so many others that one post wouldn’t be able to cover them all 🏆😃

Read the article about every badge we got across categories: https://www.mightycall.com/blog/mightycall-wins-the-2024-winter-g2-awards/

MightyCall releases a desktop app for Windows users 💻

Expand your workspace by installing the desktop app and enjoy an enhanced experience managing your call center activities!

Learn more: https://www.mightycall.com/features/desktop-app-for-windows/

Putting a bow on 2023, here’s a list of our major achievements 🚀

Highlights include the launch of MightyCall call center solution, the introduction of advanced features, significant integration updates, and an improved design of our mobile application.

See the full revamp here: https://www.mightycall.com/blog/2023-mightycall-highlights/

Looking to enhance the full potential of your call center?

Check our in-depth look on essential management strategies, best practices, and solutions to common challenges for improving customer satisfaction and business growth 🚀

Read the article: https://www.mightycall.com/blog/call-center-management/

A long-time user since 2018 has just shared their experience with MightyCall, highlighting our unwavering reliability and exceptional service ✨

This feedback proves our dedication to consistent, top-notch service and dedication in the cloud-based call center solution world!

SIP Trunking is now available for MightyCall clients! 🎉

Connect your PBX system to the internet instead of using traditional phone lines and benefit from enhanced efficiency in call management.

Read about more perks in our article: https://www.mightycall.com/blog/sip-communication-enhancement/

Our new case study reveals the impact of MightyCall's communication solutions in the education sector: https://www.mightycall.com/case-studies/maestro-musicians-academy/

Discover how a music school can improve communication and maintain privacy: read about Maestro Musicians Academy's success story and learn how they manage both locations in one place while keeping personal and business calls separate, all through a single cell phone.

We hope you have a memorable Thanksgiving weekend! 🎉
Enjoy your time and let MightyCall take care of the calls.