Bambus Group

Begin your journey towards excellence in outsourcing today with us! ✅

Benefit from our comprehensive suite of services, expertly crafted by a seasoned team to address your distinct requirements.

Reflecting on Ramadan’s peaceful spirit at Bambus Group.

We started with a heartfelt Iftar gathering, adjusted work schedules for the colleagues observing the fast, and as we celebrate Eid today,
we want to express our gratitude and appreciation for our hardworking and dedicated team.

Eid Mubarak to all! 🌙

Bambus Group attains TISAX Certification, a milestone in Information Security ✅

We are thrilled to announce that Bambus Group has obtained the esteemed TISAX certification. This recognition underscores our unwavering dedication to upholding stringent information security protocols that adhere closely to industry benchmarks.

Trusted Information Security Assessment Exchange (TISAX) serves as a vital assessment and exchange mechanism ensuring information security standards. TISAX certification attests that a company's information security management system aligns with predefined security levels and facilitates the sharing of assessment outcomes across a designated platform.

We will continue to work diligently to enhance our standards, leveraging the TISAX certification as a foundation for ongoing improvement. By prioritizing information security at every level of our organization, we aim to not only meet but exceed the expectations set by TISAX and other relevant industry standards. Our dedication to safeguarding sensitive information remains unwavering as we strive for excellence in all aspects of our operations.

🦋 Flutura Academy begins its fifth-year journey by inaugurating its fifth branch in the overlooked city of Shtime. With firm belief in the power and potential of our youth to thrive in the realm of technology, we joyfully and proudly take this momentous step in paving their way to success in ICT.

On World Autism Awareness Day, let's celebrate diversity and foster inclusive environments where every individual can shine. Together, we can nurture growth and empower autistic voices. 💚

Meet some of our team's sHeroes! 🌷👩🏻‍💻

Did you know that 57% of our team comprises women and girls? At Bambus Group, we appreciate their role and celebrate them not just today but everyday and here's how we do it:

•Fair and unbiased hiring and promotion for both women and men.
•Respecting maternity leave and any other right guaranteed by law.
•Training programs for career development.
•Creating a harmonious work-life balance.

Let’s inspire inclusion and equality in the workplace and beyond.

Happy International Women's Day!

Three days of excitement, innovation, and unforgettable moments come to a close as bids farewell from Berlin! 🎉✨

The Bambus Group rocked the show with their incredible work, leaving a lasting impression on potential clients. Until next time, stay inspired and keep pushing boundaries!

Let's Grow Together!

🌞 Rise and shine, Berlin!

Day two at is on, and guess what? Our founders are in town, ready to rock the show! Excited to have them at the forefront of innovation.

Swing by the Bambus booth, Halle 3 - Stand J11, to talk to our team and to meet our founders drop us a message to schedule an exclusive meet-up. Let's make some magic happen! 🤝✨

Let's Grow Together!

🎉 Good morning, Berlin! 🌞

Day one at CCW2024 kicked off with a bang!

Bambus has been successful in showcasing the best from Kosovo at our incredible Get Together Party. From unique drinks to unforgettable moments, we're wrapping up the first day in style!

Stay tuned for more excitement and swing by Halle 3, Stand J11, and join us at Bambus for some serious fun.

We have successfully showcased products from Kosovo like FrutoMania, Stone Castle vineyards and winery, Korporata Rugove, and Birra Peja.

Let's Grow Together!

Hello Berlin,

We are currently having a blast sharing the latest innovation integrations that are transforming the customer experience.

Stop by to discuss details for some of our stellar projects at Halle 3, Stand J11.

We are hosting a Get Together Session at 17:00. Join us to learn more about Bambus Group and the Benefits of Outsourcing to Kosovo.

Good morning, Berlin! 🌞

The day we've been waiting for is finally here - CCW2024 kicks off today!

🎉 Swing by Halle 3, Stand J11, and join us at Bambus for some serious fun. We can't wait to meet all the incredible faces shaping the future of customer experience! Let the networking and innovations begin! 🚀

𝗖𝗖𝗪𝟮𝟬𝟮𝟰 is just around the corner, and we are eagerly anticipating the opportunity to connect with you in person. Let's explore discussions about potential collaborations and uncover how our services can transform the dynamics of customer experiences.

𝗖𝗼𝗺𝗲 𝗮𝗻𝗱 𝘃𝗶𝘀𝗶𝘁 𝗼𝘂𝗿 𝗯𝗼𝗼𝘁𝗵 𝗶𝗻 𝗛𝗮𝗹𝗹 𝟯, 𝗦𝘁𝗮𝗻𝗱 𝗝𝟭𝟭.
Book a meeting here at: https://bit.ly/42ocPcp

We are excited to present our Training Manager, Arbresha Kastrati, who will share our company's expertise at CCW Berlin by sharing insights into our employee training program.

Make sure to visit our Stand J11, Hall 3 at CCW2024 to explore how we are revolutionizing the Customer Support Journey with the blend of a talented workforce, customized CX solutions, and innovative technology.

We look forward to seeing you there!

We're excited to present our Chief Operating Officer, Xhevdet Dushica, who will showcase our company at CCW Berlin. Xhevdet will share valuable insights into the BPO sector and the evolving landscape of the Customer Journey.

Make sure to drop by Hall 3, Stand J11, to meet Xhevdet and the team and learn more about Bambus and potential collaboration opportunities.

We're eager to engage with you at CCW Berlin!

We are delighted to announce the appointment of our Head of Program Manager for Contact Center, Behar Goxhuli, who will be part of our team at CCW 2024 in Berlin, Germany.

Be sure to visit us and discover firsthand how our innovative approach to project management can empower your organization and drive unprecedented levels of efficiency and success.

We eagerly anticipate the opportunity to connect with you at the upcoming CCW, Hall 3, Stand J11.

We are excited to introduce our Head of Project Management for Market Research,
Sonja Pietsch, who will be part of our team at CCW 2024 in Berlin, Germany.

Connect with Sonja and our team at Hall 3, Stand J11, where we look forward to sharing insights, fostering collaboration, and steering projects toward unprecedented success!

We look forward to seeing you there!

𝗖𝗼𝗺𝗽𝗲𝗹𝗹𝗶𝗻𝗴 𝗥𝗲𝗮𝘀𝗼𝗻𝘀 𝘁𝗼 𝗩𝗶𝘀𝗶𝘁 𝗕𝗮𝗺𝗯𝘂𝘀 𝗮𝘁 #𝗖𝗖𝗪𝟮𝟬𝟮𝟰

There are numerous compelling reasons for you to visit us at . We offer industry-leading services that stand out, and we would like to highlight a few that could significantly impact your business.

At Bambus, we foster a people-centric culture where we go beyond traditional definitions of diversity. We believe that every solution we create should be in service of people, designed with efficiency and productivity in mind. Our dedication to understanding and prioritizing the needs of all parties involved ensures confident, competent, engaged, and successful collaboration. Our team of skilled professionals delivers unparalleled quality with their native linguistic proficiencies, reaching global markets.

We invite you to explore the future of customer engagement with our CEO, who will be available at our stand, J11, at upon request.

Book your meeting in advance here: https://bit.ly/42ocPcp

𝗥𝗲𝗮𝘀𝗼𝗻𝘀 𝗬𝗼𝘂 𝗦𝗵𝗼𝘂𝗹𝗱 𝗩𝗶𝘀𝗶𝘁 𝗢𝘂𝗿 𝗦𝘁𝗮𝗻𝗱 𝗮𝘁 #𝗖𝗖𝗪𝟮𝟬𝟮𝟰

At Bambus, we pride ourselves on upholding the highest standards of quality and compliance. This is reflected in our many certifications in ISO 27001, 9001, and 14001 standards, where we strive to provide high-quality solutions and exceptional customer service through our commitment to information security, quality management, and environmental responsibility.

Furthermore, access to reliable services is predominant in today's interconnected world. That's why we ensure our services are accessible 24/7, providing support and assistance whenever and wherever needed.

Our dedication to global collaboration is reflected in our extensive network of over 65 international partners reflects our dedication to global collaboration. Through strategic alliances and shared expertise, we consistently deliver innovative solutions tailored to meet the diverse needs of our clients worldwide.

We invite you to visit our booth at CCW 2024 in Berlin, booth J11, and discover how Bambus can empower your organization to flourish in this dynamic and competitive landscape.

Book a meeting here at: https://bit.ly/42ocPcp

𝗘𝘅𝗽𝗹𝗼𝗿𝗲 𝗧𝗵𝗲 𝗪𝗶𝗱𝗲 𝗧𝗮𝗹𝗲𝗻𝘁 𝗣𝗼𝗼𝗹 𝗼𝗳 𝗞𝗼𝘀𝗼𝘃𝗼

In today's competitive global economy, the significance of talent acquisition cannot be overstated. It serves as the foundation for organizational success, productivity, and sustainable growth. In this context, Kosovo stands out as a hub of exceptional talent, offering a dynamic workforce characterized by youth, education, and linguistic proficiency.

Kosovo's talent pool is not only equipped with the required skills but also adept at navigating the complexities of a multilingual world. This unique blend of linguistic diversity positions Kosovo companies on a trajectory of global relevance, facilitating flawless interactions with international clientele and unlocking avenues for expansive growth in the global marketplace.

To explore the possibilities for collaboration and tap into our rich talent pond, book a meeting with Bambus today at https://bit.ly/42ocPcp

Happy Independence Day, Kosovo!

Today, we're bursting with pride as we celebrate our nation's journey, from the stunning vistas of our land to the indomitable spirit of our people.

Let's reflect on how far we've come, cheer for our achievements, and eagerly embrace the boundless opportunities that await us on the horizon!

𝗞𝗼𝘀𝗼𝘃𝗼 𝗵𝗮𝘀 𝗼𝗻𝗲 𝗼𝗳 𝗘𝘂𝗿𝗼𝗽𝗲'𝘀 𝗵𝗶𝗴𝗵𝗲𝘀𝘁 𝗶𝗻𝘁𝗲𝗿𝗻𝗲𝘁 𝗽𝗲𝗻𝗲𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗿𝗮𝘁𝗲𝘀

With the provided ecosystem and high internet pe*******on rates, Kosovo has all the essential elements to necessary to emerge as a digital innovator and transformation leader. The telecommunication infrastructure not only facilitates uninterrupted connectivity but also empowers businesses to make full use of cutting-edge technologies.

Book a meeting with us today at https://bit.ly/42ocPcp to discover how your business can benefit from our dynamic ecosystem and technological advancements.

𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗞𝗼𝘀𝗼𝘃𝗼'𝘀 𝗜𝗖𝗧 𝗥𝗮𝗽𝗶𝗱 𝗚𝗿𝗼𝘄𝘁𝗵

As an appealing outsourcing destination, Kosovo offers a multifaceted advantage for corporations seeking to enhance operational efficiency and expand their global presence.

Considering the dynamic business landscape, the ICT sector in Kosovo is experiencing rapid growth, with the government prioritizing it from 2021 to 2025. This strategic focus has led to a remarkable 43% increase in IT training investment within just one year. Flutura Academy, a spin-off of Bambus, plays a pivotal role in this ecosystem by providing specialized ICT training programs tailored to market demands and trends, ensuring the education and development of the next-generation workforce.

Choosing the right partner is crucial for long-term growth, and that’s where Bambus emerges as a top choice. If you want to learn more, easily book a meeting with us at https://bit.ly/42ocPcp or pass by our Stand J11, Hall 3 at CCW2024.

𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗞𝗼𝘀𝗼𝘃𝗼’𝘀 𝗕𝗣𝗢 𝗦𝗲𝗰𝘁𝗼𝗿 𝗕𝗼𝗼𝗺𝗶𝗻𝗴

As Kosovo cements its position as a preferred outsourcing hub, your expanding business stands to gain immensely, driven by a multilingual, educated, literate young workforce and stable economy.

Kosovo’s BPO sector has experienced rapid growth within the last few years, considering that the BPO sector alone contributes 4.5% to the National Country's GDP and 70% of employees hired in Information and communication belong to this sector. Companies like Bambus at the forefront of the industry, and the combination of cost-competitive & high-quality services has made Kosovo an ideal option for business in the international market.

To discuss tailored BPO and Customer Experience Services that fit your business perfectly, book a meeting at https://bit.ly/42ocPcp or meet us at .

𝗞𝗼𝘀𝗼𝘃𝗼’𝘀 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗟𝗮𝗻𝗱𝘀𝗰𝗮𝗽𝗲

As technology continues to improve, global outsourcing opportunities expand, presenting organizations with the imperative to stay competitive by taking proactive and decisive measures.

Kosovo's favorable economic landscape, marked by low labor costs, low taxes, and a business-friendly legislative environment, makes it an ideal destination for outsourcing. Coupled with its adherence to European Union standards and framework, Kosovo offers an advantageous environment for EU-based businesses to expand and thrive.

At Bambus, we understand the challenges and opportunities of outsourcing. We offer comprehensive support tailored to your specific needs, ensuring a smooth and successful outsourcing journey.

Don't miss out on the advantages Kosovo has to offer. Book a meeting with us today and let's embark on your outsourcing journey together.

𝗞𝗼𝘀𝗼𝘃𝗼 𝗮𝘀 𝗮 𝗣𝗿𝗶𝗺𝗲 𝗕𝗣𝗢 𝗗𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗬𝗼𝘂𝘁𝗵𝗳𝘂𝗹 𝗔𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲

Kosovo stands as a preferred destination for BPOs as the young population of the country is imperative for the future growth of the BPO sector

As Europe's newest nation, among its population, 70% are under the age of 35. This demographic profile not only underscores our nation's youthful vitality but also serves as a catalyst for continuous innovation. Fueled by their dynamic and passionate energy, our youth are led and destined to propel the country forward.

Leveraging its advanced infrastructure and skilled workforce, Bambus offers a compelling environment for businesses seeking to optimize their operations through outsourcing.

Join us at to explore how Bambus can elevate your Customer Experience. Alternatively, secure your spot by booking a meeting via the following link: https://bit.ly/42ocPcp

𝗖𝗼𝗺𝗺𝗲𝗻𝗰𝗶𝗻𝗴 𝗮𝗻 𝗲𝘅𝗽𝗹𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗺𝗲𝗿𝗶𝘁𝘀 𝗼𝗳 𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝘁𝗼 𝗞𝗼𝘀𝗼𝘃𝗼

In an era where technological advancements are paramount, Kosova has brilliantly positioned itself as a strategic and vital innovation hub within the global business markets. As of the last few years, Business Process Outsourcing Solution has significantly bolstered the nation’s economy, contributing 4.5% to the GDP.

While drawing attention to the strategic location that facilitates efficient cross-border operations and the favorable time zone, the advantage becomes a cornerstone for deliberate staff augmentation and efficient collaboration, regardless of geographical distances.

Backed by a talented workforce and other qualities, sectors like BPO stand out, with companies like Bambus leading innovation through their services and always ensuring a coherent outsourcing journey.

To learn more about how Bambus can enhance your business operations, we invite you to book a meeting with us at https://bit.ly/42ocPcp

Or meet us on .

This month, Bambus is set to return to the CCW - Conference & Trade Show for Innovative Customer Dialogue

We are pleased to announce that Bambus will attend the prestigious CCW - Conference & Trade Show for Innovative Customer Dialogue in Berlin this month on February 27th - 29th.
At the event, Bambus will showcase the top-notch solutions it provides in BPO and the enhancement of Customer Experience.

Swing by and meet our team to learn more about our solutions and how they’re perfectly tailored to your success!

We’ll be happy to see you in Hall 3, Stand J11

We are pleased to announce a new collaboration between Bambus and Kons-ulting GmbH

Being a leading company in the customer service industry, we are driven by a clear vision and a dedicated team committed to fulfilling our mission and meeting business needs. We prioritize continuous improvement by investing in service enhancements, staff training, and quality upgrades through strategic collaborations with top-tier companies and partners.

Our dedication to providing exceptional service at a high level is underscored by our recent collaboration with Uwe Kons a highly motivated and successful consultant.

Together with Bambus, this partnership is positioned to revolutionize the delivery of customer services. By incorporating best practices and harnessing cutting-edge technology, we are poised to provide the most professional and efficient services in the industry.

Uwe has more than 30 years of experience in the customer service industry and managed, as chairman of the board, the continued rapid growth of the twenty4help Knowledge Service AG, which was specialized in BPO and technical services. In 2006, he left the company and started a management consultancy firm on his own.

Uwe has studied Business Economics and Computer Science, and he is also a certified Wingwave® Coach, NLP Master, Hypnosis Master, and Systemic Coach. Additionally, as a Mental Coach specializing in systemic short-term concepts and as a linguistics expert, he focuses on improving the pronunciation of foreign language speakers and second language learners in customer service. First-Class-Service, the highest customer satisfaction delivered as Nearshore solutions, and making a meaningful impact in the world are without a doubt his greatest passions.

Uwe's coaching expertise and passion motivate us to reach new heights, and we are confident that this partnership will make a significant impact on the industry and will help us successfully implement our further growth plans.

Let’s grow together.