eHealth NSW

With the 2024 Paris Olympic Games wrapping up over the weekend, our staff have been keeping the green and gold spirit alive in the lead up to the Paralympic Games, which are taking place from 28 August - 8 September.

To celebrate Green & Gold Day, our wonderful Corporate Applications team in Service Delivery at eHealth NSW recently got competitive with an Olympics lunch time quiz.

It was a very close, but congratulations to our deserved winners!

🥇 Pooja Thakur
🥈 Heidi Gonzalez
🥉 Bhavya Vishwanatha

A big thank you to everyone who took part 👏

We recently celebrated a major milestone for Western Sydney and Nepean Blue Mountains Local Health Districts by successfully migrating these health districts to the iPharmacy State Based Build.

The statewide digital platform gives clinicians instant access to comprehensive patient dispensing information which helps support better patient care.

In more good news, South Eastern Sydney, Illawarra Shoalhaven, Mid North Coast and Northern NSW local health districts are set to go live by mid-September.

A big thank you to the frontline staff, and especially Chelsea Chun, James Lee, Neelam Sharma, Grant Davies, Vincent Viengkhou, Paul Spindler and Winnie Nguyen for your hard work in making this migration a success 👏

How can we enhance both customer and employee experiences to elevate our IT support?

Janine Treacy recently shared her valuable insights from our Services Evolution at the HDAA Resolve24 conference.

She highlighted how we've empowered our staff with a service-focused mindset, leading to lower turnover and enhanced customer satisfaction 🤝

Learn more about our 24/7 State Wide Service Desk and how it supports NSW Health: https://bit.ly/3WTHeOw

The Adult Intensive Care Unit Electronic Record enhances rural ICU capabilities by improving workflows and providing 24/7 access to patient data.

By bringing advanced technology to the heart of rural communities, we’re making sure every patient gets the highest standard of care, wherever they call home ❤️

Read more:

AICU eRIC: Cutting-edge ICU system improves care for critically ill rural patients The Adult Intensive Care Unit (AICU) Electronic Record for Intensive Care (eRIC) is a state-of-the-art clinical information system enhancing the safety and quality of care for critically ill patients in ICUs, particularly in rural areas.

This National Stroke Week, we want to tell you about the NSW Telestroke Service. It connects local emergency physicians with 24/7 access to expert stroke clinicians via video consultation.

This means that patients in rural and regional NSW can get the care they need when they need it most.

The NSW Telestroke Service enables:

⚡ Immediate specialist access
⏱️ Shorter diagnosis-to-treatment time
👩‍⚕️ Faster patient assessments
🔍 Remote viewing of medical records
🏡 Care closer to home
❤️ Better quality of life after treatment

Explore more: https://bit.ly/3Sspd7v

In celebration of the Paris 2024 Olympic and Paralympic Games, The Zenith Centre hosted its inaugural lunchtime Table Tennis Tournament earlier this week 🏓

With 16 participants, including our own eHealth NSW table tennis titans— Simon James, Rae Kenny, and Andrew McAleenan—the friendly tournament became a little competitive at times!

Congratulations to Simon, Rae, and Andrew for their enthusiastic participation and making us proud during the event 👏

Teamwork makes the dream work 👏

Last week, over 100 senior NSW Health leaders and specialists from across the state gathered to celebrate a groundbreaking milestone for the Single Digital Patient Record (SDPR) program.

They were briefed on their roles as co-chairpersons for the configuration phase of the SDPR.

Over the next six years, the SDPR will simplify access to clinical information, providing a unified view of a patient’s care journey in the public health system.

Together, we are transforming the delivery of care in NSW.

Learn more about SDPR: https://bit.ly/3Wvf7VS

This week, our friends at DonateLife are encourging all Australian's to talk about organ and tissue donation.

It doesn’t matter how old you are, your medical history, your lifestyle, what country you’re from or how healthy you are - you can still register as an organ and tissue donor.

Your donation can save and transform the lives of people who are often seriously ill or dying.

It takes less than 60 seconds to register, all you need is your phone and Medicare card.

❤️ Get started: https://bit.ly/3YgWQwG

Experts from our Enterprise Data Lake (EDL) community recently met to discuss creating innovative data-driven solutions across NSW Health.

Highlights of the day:

💻 The EDL Acceleration Program, a collaboration between Amazon Web Services, Snowflake Inc. and eHealth NSW, that's helping NSW Health organisations derive better value from their data.

🏥 How Sydney Local Health District has integrated EDL across multiple clinical streams, enabling clinicians to have timely access to data, improving the quality of patient care.

Thank you to everyone who participated and shared their insights. It was a fantastic day filled with ideas, innovations, and collaboration, as we continue to work together to enhance health outcomes for the people of NSW.

Learn more: https://bit.ly/4cVxTuY

Last week, our staff gathered over lunch to celebrate World Food Day. Each team prepared and brought in unique dishes, showcasing their traditional cuisine to colleagues and fellow food lovers 🍽️

From spicy to sweet and everything in between – there really was something for everyone to enjoy.

A big thank you to those who attended and generously brought along their dishes. It was a fantastic way to celebrate our diversity through the joy of food and shared experiences!

Baradine Multipurpose Services at Western NSW Local Health District will be one of the first sites to trial the NSW Health ePrescibing program with aged care residents.

ePrescribing offers clinicians seamless access to complete medication records, replacing traditional paper prescriptions.

This ensures that medications are delivered to pharmacies quickly and accurately.

The program, led by NSW Health, is a collaborative effort involving staff from Western NSW Local Health District, the Western NSW PHN , Baradine MPS prescribing clinicians, local pharmacists, and eHealth NSW.

Recently, members of the eHealth NSW program team visited Baradine MPS where physical scripts are dispensed and delivered to the pharmacy by the staff from the Baradine GP surgery.

Doug King, pharmacist at PharmaSave Baradine Pharmacy says:

“The program will deliver a much needed innovation for aged care residents at Baradine MPS that not only streamlines the prescription process, but also enhances the overall quality of care.”

Discover more about the ePrescribing program: https://bit.ly/3SqvUHd

Today, on International Paramedic Day, we are thrilled to announce the launch of our new state-of-the-art cardiac care technology through the Clinical Device Notification Platform program.

Following a successful trial in the Illawarra region, the technology has now been deployed to NSW Ambulance paramedics, in-hospital clinicians, and nurses in Sydney.

This means:

🚑 Paramedics from 70 ambulance stations can now transmit clinical information directly to 12 hospitals across Sydney, connecting with specialist teams.

❤️ The new all-in-one cardiac monitor/defibrillator will provide enhanced diagnostic and monitoring functions in a single device.

📈 Real-time patient information will now be more readily accessible to interventional cardiologists.

This breakthrough in communication enables faster decisions and better outcomes for patients, especially those with suspected Acute Coronary Syndrome.

Learn more: https://bit.ly/4cGAoB1

We're proud to say that SafeScript NSW now supports over 30,000 health practitioners, providing real-time information about a patient’s prescription, dispensing and approval history for high-risk medicines.

SafeScript NSW also allows prescribers to submit and manage applications for approval to prescribe high-risk medicines online.

"We celebrate the work of the teams at eHealth NSW, NSW Ministry of Health and our external partners. I strongly believe that collaboration has been a big part of the success of SafeScript NSW." - Atul Sharma, RTPM Program Director, eHealth NSW.

Congratulations to all the teams, staff and everyone involved 👏

Read more about the program’s achievements: https://bit.ly/3xN1zeB

Meet Blair Thompson, an Integration Analyst for the Single Digital Patient Record at eHealth NSW 👋

Earlier this month we caught up with Blair to hear about his experience as someone who identifies as LGBTIQA+ at eHealth NSW.

“In my experience, our culture here at eHealth NSW truly sets the stage to create a safe and inclusive environment. This is echoed in our newly formed and amazing eHealth NSW LGBTIQA+ Network.”

Blair also explained what Pride Month means to him 💙

“It holds significant meaning as a time for reflection and celebration of our identities and importantly it's a moment to pause and acknowledge the progress we've made collectively as a community."

We wish Blair and everyone a Happy 🌈

We are excited to announce the launch of our 'CloudUp for Her' training program through the Digital Academy, designed specifically for women.

This cloud certification course aims to support gender diversity in technology and foster skills development across NSW Health 👩

This flexible learning program, delivered in collaboration with Amazon Web Services, provides mentoring sessions and the option to become an AWS Certified Cloud Practitioner.

Over 250 staff members across NSW Health who identify as she/her have already signed up for the first program to enhance their knowledge of cloud technology

One of those staff members is Jigna Bhavsar, Senior Test Analyst.

‘I’m thankful to eHealth NSW for providing this opportunity and look forward to contributing to our team with the knowledge gained from this program.'

See how we’re using cloud technology 👉 https://bit.ly/44Ii8oe

Unwell and not sure where to go? You can call healthdirect anytime day or night on 1800 022 222 and get the help you need.

healthdirect is free and available 24 hours a day, 7 days a week.

A registered nurse will answer your call, ask some questions and connect you with the right place for care.

If it’s an emergency, call Triple Zero (000) or go to an Emergency Department.

Symptom checker: https://www.healthdirect.gov.au/symptom-checker

Learn more: https://www.health.nsw.gov.au/hospitals/Pages/default.aspx

Happy International Women in Engineering Day 🎉

Today we're celebrating the incredible achievements of women engineers who are leading the way and making significant contributions to our healthcare system.

From pioneering solutions to groundbreaking innovations, trailblazers like Kabita Patro are helping to transform engineering and paving the way for future generations.

At eHealth NSW, we're committed to supporting and empowering women in engineering, ensuring they have equal opportunities to thrive and succeed 👏

Learn more: https://bit.ly/3xpZnJW

SafeScript NSW, the state’s real-time prescription monitoring system, now supports over 30,000 health practitioners.

It provides real-time information about a patient’s prescription, dispensing, and approval history for high-risk medicines.

Register now 4 simple steps: https://bit.ly/4bZqZEG