Futurice

✨ Understanding UX design goes beyond surface-level aesthetics; it's about crafting seamless, meaningful interactions that resonate with users.

There are multiple business benefits of exceptional UX:

1️⃣ Enhanced customer satisfaction and loyalty
2️⃣ Data-driven decision making
3️⃣ Operational cost savings

Discover how we've transformed businesses through exceptional UX!

The strategic impact of great UX design on business success Explore the profound business benefits of exceptional UX design. From enhanced customer satisfaction to increased revenue, discover how investing in UX drives growth and innovation.

Join us in welcoming the latest addition to the Futurice Family, Qlarify. Their mission? Elevating business quality to new heights.🚀

Qlarify is detail-oriented and direct, focusing on quality leadership. They’re not just consultants but partners committed to your success, bridging the gap between traditional consulting firms and quality assurance companies.

As part of Futurice’s strategy for business development and personal success, is the seventh company in our Family of subsidiaries. Together, we’re future-focused, driving growth, innovation, and digital transformation. 🎯

Introducing Qlarify: Futurice Family's New Venture into Business-Driven Quality Leadership Unveiling Qlarify, Futurice Family's newest venture, revolutionizing business quality leadership. Merging business perspectives with practical ex*****on, Qlarify is set to make quality a cornerstone of success, bridging the gap between traditional consulting and quality assurance engineering.

Johtaminen - näin luovut kontrollista.

Futuricen perustajajäsen Tuomas Syrjänen kertoo Helsingin Sanomien haastattelussa miten minimalistijohtaminen on kasvattanut liiketoimintaa. 📈

”Tykkään ajatella, että organisaatiota pitää johtaa energiatasojen kautta.
Koska liian usein johdetaan kontrollin kautta.”

Syrjänen avaa Futuricen johtamiskulttuuria sekä millaisia toimintamalleja ja ajattelusääntöjä on kehitetty tukemaan minimalistijohtamista.

Lue koko haastattelu 👉

Johtaminen | Näin luovut kontrollista – Minimalistijohtaja allekirjoittaa alaistensa sopimukset lukematta. Pohjoismainen minimalismijohtaja antaa alaisilleen äärimmäisesti vapautta. Metodin avulla voi rakentaa menestyvämpiä yrityksiä, uskovat filosofi Frank Martela ja Futuricen perustaja Tuomas Syrjänen.

🌟 Meet Noora Punamäki, curator of this month's Design Breakfast newsletter. A Designer, Front-end Developer, and CPWA Accessibility Specialist. Explore her top picks on accessibility, including must-read handbooks and impactful courses. Noora's started her career as a UX/UI designer. She's a screen reader user, deepening her understanding and passion for accessibility. Excitingly, Noora anticipates the rise of assistive technology in Augmented Reality. Read more on her recommendation for all designers.
https://eu1.hubs.ly/H07kSmR0

There are a few bright spots, but our analysis of thousands of UK supplier app store reviews highlights the frustrations that might prompt customers to look elsewhere. Recent energy price spikes have reduced numbers choosing to switch accounts, so now is the time to nail the basics and win customer loyalty.

➡️ Download our analysis and summarised reviews of 14 of the leading UK energy supplier apps.

UK Energy app analysis — Which energy company apps are delivering brilliant basics? Futurice analyses 1000s of app store reviews that show what UK energy firms need to deliver usable, convenient self-service, and quick, empathetic customer service. Download to find out more!

This year's first edition of our Dev Breakfast newsletter is from Riku Kokko, a long-term software developer. He has curated list of sources on how to upgrade from code producer to a software developer whose impact on the world is not just lines of code produced. Signup now and and receive it directly in your inbox.
https://eu1.hubs.ly/H07bHGS0

We worked closely with FC Bayern Basketball to create a fan experience ecosystem that seamlessly connects the digital and physical world – giving fans the opportunity to connect with the team way beyond the court.

FC Bayern Basketball: A revolutionary digital fan experience for a world-class sports team Creating a pioneering digital experience ecosystem to engage loyal fans and reach new ones.

The UK public healthcare sector faces immense challenges that demand innovative solutions. In this short analysis, Matthew Edwards emphasizes leveraging data and AI to drive service recovery, improve clinical pathways, and enhance patient access.

Learn how at scale is critical for the to achieve government priorities, and a tailored approach that combines problem-solving and long-term vision is key.

Digital Transformation in the National Health Service (NHS) How can digital transformation help address the challenges in the UK public healthcare sector? The maturity of digital health provision and delivery at scale is central to meeting key health and care goals.

This year's first edition of our business newsletter, FutuConnect explores the game-changing impact of Generative AI in B2B Sales and throws the spotlight on the very first season of our flagship Finnish podcast. Signup here and get the copy in your inbox now ➡️https://eu1.hubs.ly/H0749gY0

We're proud to be working with B Lab who are today launching a new consultation to evolve the standards. We've worked with B Lab to design and build a new site, which will gather the insight to inform the next generation of these standards.

You can get involved with the consultation here: https://eu1.hubs.ly/H073ggK0

The latest draft standards for B Corp Certification Review and share feedback on the latest draft of the standards for B Corp Certification.

Luisa’s creativity and desire to make the world a better place can be seen in her work and hobbies. She thinks people should do one thing at a time – ideally something that makes them happy.
👇
https://eu1.hubs.ly/H06Zz8W0

FutuStories - Meet Luisa, Senior Software Engineer & Tech Advisor Luisa’s creativity and desire to make the world a better place can be seen in both her work and her hobbies, with the social impact of technology and the animals of South America both high on her priority list. She thinks people should do one thing at a…

The future of automotive customer service is data-driven and customer-centric.

Data and analytics revolutionize automotive operations, bringing unprecedented visibility and enhancing decision-making. With the right tools and technologies, organizations can achieve remarkable efficiency and effectiveness.

👉 Learn from our real-world examples how to embrace this transformation and position your organization to deliver exceptional customer experiences.

https://eu1.hubs.ly/H06XTGF0

How to drive excellence in Automotive industry's customer service See how enhancing data and analytics to customer services in the automotive industry can be a real game changer to your business. Learn from real life examples by Futurice.

Exciting times ahead at Futurice!
We are thrilled to announce a strategic role switch and a refreshed organization structure for our Finland operations. Osmo Haapaniemi is our new Managing Director for Finland, and Riku Valtasola steps into the role of Global Head of Operations.

Futurice announces strategic role switch and revised Finland organization Leading European digital transformation consultancy, Futurice, announces strategic role switch and a new organization its Finland operations. The change, effective from 2024, is aimed at future-proofing the company and maintaining its competitive edge in the evolving technological landscape.

This year's first edition of Design Breakfast is loaded with recommended reads by our designers, aimed to inspire and revolutionize your approach to design and user experience as a practice! From Roberto Verganti's vision of design-driven innovation to Mike Monteiro's insights on ethical design responsibilities, this collection is your gateway to transformative thinking. Signup now and get it in your inbox

https://eu1.hubs.ly/H06Rxc_0

From Latin America to India to Silicon Valley and finally, to Europe, globetrotter Joel has experienced working culture in many different places. 🌎 Now settled as a software developer in Munich, he likes to engage with projects that give back to society. 🤝

In this interview, he shares some personal insights from his journey around the globe. ✈️

https://eu1.hubs.ly/H06Q-jT0

FutuStories - Meet Joel, Senior Software Developer Globetrotter Joel has experienced working culture in Latin America, India, Silicon Valley, and Europe, and shares his personal insights from his journey around the globe. As a software developer in Munich, he likes to engage with projects that give back…

📈 Unlock the power of Generative AI in B2B Sales! Our latest blog shares firsthand experiences and key lessons learned in revolutionizing the sales landscape. From automating tender processing to personalized outreach, discover how AI reshapes strategies. Dive into our transformative journey:
https://eu1.hubs.ly/H06NKrN0

Gen AI reshaping B2B Sales: Experiences & Insights Explore the transformative impact of generative AI in B2B sales. Learn from real experiences, lessons, and innovative applications empowering sales efficiency, automation in tender processing, product configuration, and personalized digital outreach.

Which companies are making the biggest impact in the EV and e-mobility revolution? Focused on the UK, as part of a global Futurice view of mobility, the E40 report casts an analytical eye across 40 of the most innovative and exciting companies in the e-mobility sector. Our rankings emphasise impact and outcomes and list the ones to watch as they meet the e-mobility challenges across infrastructure, charging, logistics, payments, battery disposal, and more.

Download the UK E40 report now! https://eu1.hubs.ly/H06FJyJ0

Electric 40 report — Which companies are making the biggest impact in the EV and e-mobility revolution? The Futurice Electric 40 report surveys the companies making the biggest impact on e-mobility today, as well as those who’ll shape the sector in the coming years. Download the report here!

Happy Holidays! 💚
We hope your holiday season is relaxing and the upcoming year brings you new insights and growth in any and all areas you desire! ❄️

📚 Explore our special edition of DevBreakfast newsletter! As the holiday season approaches, we've compiled a unique crowd-sourced selection of top book recommendations from our vibrant developer community. From refining browser networking to mastering test-driven development, these handpicked reads, suggested by Futuriceans, promise to enrich your coding journey. Signup, dive in and upgrade your software development skills this festive season! 📖✨
https://eu1.hubs.ly/H06Mjw90

We had the pleasure to work together with VTT on their front page redesign project, which is now live! 🙌

The objective was to address a broad spectrum of audiences, ranging from customers and talent to society as a whole. We created a concept that not only captivates but effectively communicates VTT's clear value proposition. 🎯

Dive in and explore it firsthand!

https://eu1.hubs.ly/H06LC080

Your R&D partner in sustainable growth​ | Space technology is no longer just a distant possibility, but it can be harnessed to benefit our day-to-day life on Earth. At VTT, we develop new space technologies to solve global...

DesignOps isn't just for big teams! Small teams can benefit from it too. In our latest article, Thomas Weaver shows how can help you build an effective design practice.

🚀 Define your process, ditch the clunky linear ones!

🚀 Choose the right design toolset to increase efficiency and decrease complexity.

🚀 A hybrid design team could work best for your organization. Find out how!

🚀 Transparency and shared ways of working are key to your sources of truth. Learn how to create them!

Start your DesignOps journey today.

The DesignOps guide for small teams — Futurice What is DesignOps? How can small teams leverage this powerful framework? Get practical guidance on clarifying your organization model, defining processes, standardizing tools, building sources of truth, and nurturing transparency, for effective DesignOps teams.

📘 Embrace change effectively! The Lean Change Creation Handbook equips change agents with practical tools for agile management. Whether initiating or progressing change, these resources ensure impactful steps towards success. Download your guide to fostering change now!
🚀 https://eu1.hubs.ly/H06Jn-g0

The Lean Change Creation Handbook: Tools for Agile Change Management Transform your approach to change management with The Lean Change Creation Handbook. Explore practical tools for agile change, including problem identification, team building, stakeholder understanding, iterative progress, and successful scaling. Download now for a more impactful change journey.

Seth's career path has been the best of two worlds if you can say it like that. He has been an American football player and is now tackling his new job environment at Futurice as a Data Scientist. Now, have you wondered what a day at Futurice could look like 🤔? Seth shares his day with us while giving insights about coffee breaks, lunch culture, and internal networking.

Are you curious about what a day at Futurice can look like?
👉🏻
https://eu1.hubs.ly/H06FrG80

FutuStories: A day at Futurice with Seth Peters Get to know Seth and what his day looks like in Futurice! Have a glimpse of our culture through his eyes

Building a Pattern Library means committing to a single source of truth, and brings faster scaling, better UX, speed of work and much, much less confusion. Get some in your life and take a look through our guide to the tools and techniques needed to build and manage an effective Pattern Library.

Pattern Library Playbook: A comprehensive guide for Design Systems by Futurice Discover the Pattern Library Playbook, a comprehensive guide for creating and implementing effective Design Systems. Learn how to streamline your design process, increase collaboration, and build connected user experiences.

Discover the winning blend of Lean Service Creation (LSC) and OKRs in our latest blog. 🚀 Elevate your goal-setting game and redefine success in a customer-centric world. Dive into our blog for insights on agility, responsiveness, and more: https://eu1.hubs.ly/H06C_Gn0

futurice.com

Climate action NGO WRAP is committed to creating a more sustainable future by tackling the causes of climate change. During the pandemic, the charity saw a surge in visitors to its flagship website Recycle Now. To help WRAP maintain this increase, we helped them relaunch the website to amplify the message that is simple and something everyone should be doing. https://eu1.hubs.ly/H06Bx8c0

WRAP – Boosting recycling rates in the UK by transforming attitudes and behavior To help climate action NGO WRAP grow, Futurice helped them to relaunch their main website for simpler and easier recycling.

Software Defined Vehicles (SDVs) are reshaping the landscape. Underpinned by advanced software and computing technology, the features and functions are primarily enabled through software, making it possible to customise, personalise and enhance the driving experience for users. Learn what sets SDVs apart from E/E systems of the past. https://eu1.hubs.ly/H06x5Q70

The Future of Automobiles: The Rise of Software-Defined Vehicles - Insights by Futurice Futurice dives into the exciting realm of software-defined vehicles. Understand the revolutionary impact of software in the automotive industry and how it's reshaping the future of mobility, increasing vehicle capabilities and user experiences.

Level up your customer service with Generative AI!
Unlock insights, tackle emerging issues, and drive proactive improvements. Ready for the next-gen customer experience revolution? Discover more from our blog.
https://eu1.hubs.ly/H06xFMh0

GenAI Revolutionizing Customer Service: Frontline Insights Discover how generative AI reshapes customer service dynamics. From self-service advancements to AI-assisted support and proactive solutions, explore frontline insights on GenAI's transformative impact in enhancing customer experiences.

Meet Tuomo Hakaoja, Director of Culture, who has worked at Futurice for over a decade, holding a variety of roles from client work to internal and leadership positions 🚀

Why has he stayed so long? Here are just a few of his reasons for sticking with us down the years:

1. The people are amazing
2. The career opportunities are great
3. I get a buzz from our digital consultancy environment
4. I’m working on culture in a company where culture is paramount
5. The work-life balance is amazing

👉 Read Tuomo’s FutuStory:

https://eu1.hubs.ly/H06tFC00

Five things Tuomo loves about his job Tuomo, our Director of Culture has worked at Futurice for over a decade. Here are a few of his reasons for sticking with us down the years.