Julia Blake, Helping Businesses Grow

It's always great fun, and very productive, to catch up with Dan, the Head of Marketing at Capsule 😀

More great things are coming down the track!

Strong customer relationships are the cornerstone of running a business.

Whether that’s creating the opportunity for growth or simply reinforcing an excellent reputation (and therefore keeping your existing customers) this is a non-negotiable focus for all business owners.

Nurturing your customer relationships reaches far and wide into your business systems and processes, including how and when you communicate, maintaining consistency in your service delivery and identifying opportunities for expansion within your customer base, to name just a few.

When you leverage tools like CRM systems such as Capsule CRM, all your relationship building activity becomes easier because you can streamline processes and ensure a personalised approach that resonates with your customers.

Read my latest LI article to discover three ways good customer relationships can help drive your business towards new heights of success......

3 ways strong customer relationships help business growth Strong customer relationships are the cornerstone of running a business. Whether that’s creating the opportunity for growth or simply reinforcing an excellent reputation (and therefore keeping your existing customers) this is a non-negotiable focus for all business owners.

I came across this and it made me smile 😅

I hope you are all keeping dry in this bizarely wet weather!

Does client work quieten down over the summer in your business?

If it does, then it's an excellent time to work on some internal projects so that you come out of the summer in the best place possible to hit the ground running when things start ramping up again.

One project that's really good to work on is that of looking at your processes with a fresh, critical eye. This can take time so summer is a good time to do it if, like many service based businesses, things quieten down.

If you're not sure where to start, or what to do, then check out this recent video of mine - it's full of tangible, practical help that will have an immediate impact on your business :)

And do message me if you'd like more help, or ideas 😀

Stronger Together Get Together - June 24: How Processes can Empower and Liberate You! We discussed how having the right processes in your business can empower and liberate you at this month's Get Together ....Check it out, it's good! ...

An excellent, really helpful article from Capsule CRM covering content ideas; importance of subject lines; and what you could track and why after sending your email campaign 😀

https://capsulecrm.com/blog/11-email-marketing-ideas-you-should-use-and-metrics-guide/

11+ email marketing ideas you should | Capsule In this blog post, you'll learn what email marketing ideas you should use for your campaigns. Click to learn more.

Hello everyone, Hello Monday, Hello July!

It's Jump Back Up July from the Action For Happiness 😊

I adore these calanders ❤️

Have a great day, week and month everyone 😊

Check out how to have a thriving business in our latest Growth Hack Bulletin 🥰 - https://mailchi.mp/blakeconsultants/july2024_ghb

Party time! It was such a pleasure to be part of Capsule CRM 15th Birthday celebrations in Manchester yesterday!

Capsule is such a great company, the people are just wonderful and have such synergy, they do the fab system proud.

It was especially good to celebrate with two of the original founders Duncan Stockdill and Phillip Haines; meet investors and board members; and just generally hang out with a lovely bunch of people 😀

Pretty cool to be filmed too!

The sun really did shine, Happy Solstice 😊

Capsule CRM is turning 15 this week! It's a significant milestone, and I'm thrilled to be heading to Manchester tomorrow to celebrate with the team! 🍾

I'm looking forward to meeting up with everyone, meeting some in person for the first time, and being a part of the festivities 🥂

Do let me know if there any questions, issues, or compliments you'd like me to bring up at the party / share with the Capsule team on your behalf 😀

Starting the week off by sharing more help for Business Owners from the Stronger Together community 😀

This time we look at how having the right processes will liberate and empower you, what a good sales process and delivery process looks like, and how to create your own!

Check it out here: https://blakeconsultants.co.uk/STGT_June2024

Enjoy 🥰

If you are thinking about a CRM and Capsule CRMCapsule is on your short list you might be interested in finding out more about the pricing, and how each of the features will be of benefit to you, and your business.

If you are, then check this out: https://blakeconsultants.co.uk/CapsulePricing

Guide to Capsule CRM Pricing, features and benefits (2024) If you're thinking about a CRM then you're probably looking at the cost! Need more help choosing? Email [email protected] or visit the arti...

Yike's! Today's the day!

Join me at 11am today to find out what a good sales process looks like and why nailing your processes in general will liberate and empower you!

Good processes are vital for peace of mind and headspace!

I've seen which ones work well in our businesses (and which don't!) and I'll be sharing all of this on Wednesday 12 June at 11am, so that you really can do more of what you love 😀

And the best part? They are simple!

Here's the link to register, do share with any other business owners you think would be interested 😀
https://blakeconsultants.co.uk/StrongerTogetherGetTogethers

AI! Fellow Business Owners - you might be interested in this: the government is supporting SMEs in the Professional and Business Services Sector by match-funding AI skills training for their employees!

Find out more here:

https://www.gov.uk/government/publications/flexible-ai-upskilling-fund

Thank you Deirdre McLaughlin who was a guest expert at a recent Stronger Together Get Together for sharing this with me so that I could share it with you all 😀

Deirdre shared what AI actually is, how AI works, and what's around the corner in the April Get Together - you can check it out here: https://blakeconsultants.co.uk/STGT_AI

It was an absolute pleasure to run an in person Capsule review session for my lovely clients Absolute Architecture in their impressive offices yesterday 😀

Kate Cooper is not only an incredible Architect but an inspirational business owner too!

It's such an honour to be part of their business journey, the future is looking very exciting 🙂

Capsule CRM

Want to find out how to build and run your business in a way that works for you and your lifestyle? This is for you!

In this month's Growth Hack Bulletin we have articles about finding a balance, creating harmony and building sustainable businesses and strong customer relationships.

Pop the kettle on and click on this link to find out more:

https://blakeconsultants.co.uk/GHB_June_2024

Enjoy 😀

Find out how to thrive with balance and harmony as we tiptoe into Summer and approach the Solstice 🥰 - https://mailchi.mp/blakeconsultants/june24_ghb