iQor Philippines

🌟 Happy National Parent's Day! 🌟

At iQor, we celebrate the incredible parents who bring their dedication, love, and hard work both at home and in the workplace. We recognize the balance you strike between nurturing your families and driving success at work. You are truly superheroes, and we appreciate everything you do!

We’re thrilled to be part of National College of Science and Technology's (NCST) Career Week 2024! It’s been an amazing day at the job fair in partnership with the Department of Labor and Employment (DOLE) and Labor Education for Graduating Students (LEGS). Over 1,000 students are exploring exciting career opportunities with iQor. And the best part? Lucky applicants have walked away with exclusive iQor merch!

On this episode of iQor’s CX Labs Digitally Irresistible podcast, Tarisse Grant-Shelton, Senior Manager of the Active Learning Classroom, dives into the evolution of training at iQor!

With over 25 years of BPO experience, iQor is transforming employee onboarding and client results through active learning.

Discover how experiential and differentiated learning methods are boosting performance and customer satisfaction, creating smiles across the CX landscape. Don't miss out! 🎧

Ep. 91CX: Elevating Training for Agents With Active Learning | iQor [Podcast] In Ep. 91CX, iQor Senior Manager of the Active Learning Classroom Tarisse Grant-Shelton explains how active learning empowers employees.

Explore Deyb's rise from Operations Supervisor to Frontline Leadership Development Manager in his . His journey reveals how we invest in our people through our people-first approach to coaching and development programs. Ready to be inspired? Read his story!

🎉🌐 Happy World Artificial Intelligence Appreciation Day! 🌐🎉

We’re revolutionizing the employee lifecycle through generative AI with Symphony [AI]™!

iQor's cutting-edge AI ecosystem transforms and empowers employees by tapping into decades of industry expertise, optimizing CX with real-time insights and solutions.

This innovative AI seamlessly blends technology with human expertise, driving efficiency and growth. Celebrate with us as we showcase the power of AI in revolutionizing customer experience! 💡🤖💙

Learn more about iQor’s Symphony AI by visiting our website: https://www.iqor.com/

Tune in to iQor’s CX Labs Digitally Irresistible podcast and explore "A Balanced Approach to CX Leadership With Head and Heart" with seasoned retail management professional, Daniel Burks.

In this episode, Daniel reveals how his unique blend of intellectual and heartfelt leadership transforms customer experiences. Listen now and discover the secrets to leading with your mind and managing with your heart to elevate your CX game to new heights!

Ep. 95: A Balanced Approach to CX Leadership With Head and Heart | iQor [Podcast] Discover how seasoned retail management professional Daniel Burks leads with his mind and manages with his heart to elevate CX.

Philippine-American Friendship Day!

July 4, 1946 was when the United States formally acknowledged the Philippines' independence. Since then, we commemorate the many contributions the United States and the Philippines have made toward each other's development, culture, and history.

The friendship and cooperation between the 2 countries are most evident in the IT-BPM industry. In 2023, the industry contributed almost Php30 billion in revenue to our economy and employs over a million Filipinos nationwide.

We're thrilled to be recognized by Megaworld as a valued partner in the IT-BPM industry at their 35th Anniversary Partners' Night!

A huge thank you to Megaworld for acknowledging iQor's contribution to their incredible journey.

iQor Philippines' Senior Manager for Administration, Edwin Jara, proudly accepted the award at Megaworld's 35th Anniversary Partners' Night. Pictured from left to right are Kevin Tan (CEO of Alliance Global Inc.), First Lady Liza Marcos, Andrew Tan (Megaworld Chairman), Katherine Tan (Megaworld Director & Treasurer of Alliance Global Inc.), and Lourdes Gutierrez-Alfonso (Megaworld's New President).

We look forward to continuing our successful partnership with Megaworld.

We're thrilled to announce that our CEO, Chris Crowley, recently visited our Philippines operations, and the experience was nothing short of inspiring! 🇵🇭

During his visit, Chris was immensely impressed by the dedication, innovation, and hard work demonstrated by our amazing team. He had the opportunity to meet with local leaders, tour our state-of-the-art facilities, and witness firsthand the incredible business we have built together.

The energy and enthusiasm from our Philippines team have fueled Chris’ excitement for the future of our company. Together, we're poised to reach new heights and continue our journey of growth and excellence.

Thank you to everyone who made this visit a memorable and impactful one. Let's keep pushing boundaries and achieving great things together!

Today, we join in celebrating Pride Day at iQor, honoring the historic Stonewall Uprising of 1969—a significant milestone in the journey towards equality and acceptance for the LGBTQ+ community.
At iQor, we take immense pride in the inclusive workplace we have built—a place where diversity is celebrated and every individual is respected and appreciated.
On this special day, let us reaffirm our commitment to creating an environment where each person is empowered to thrive based on the quality of their character and their ability to contribute.
Happy Pride Day!

From feeling gray to finding the rainbow at iQor! 🌈 Elena's journey from exclusion to acceptance shows the power of an inclusive workplace. Read her story and discover how we celebrate everyone for who they are.

The National ICT Month Job Fair 2024 is happening now at the Annex Event Center, SM City Davao! 🏢

Come meet our amazing Davao Recruitment Team until 5pm today and discover exciting career opportunities with us.

In the latest episode of iQor’s CX Labs Digitally Irresistible podcast, John Mercer, our Director of Continuous Improvement, shares insights on our Qoncierge program. This initiative is dedicated to empowering new hires with the training and tools they need to deliver outstanding customer experiences.
Join us as we explore how iQor is fostering a confident and prepared workforce from day one. 🌟

Ep. 94CX: How iQor’s Qoncierge Program Connects Employee Advocacy and Customer Satisfaction In this episode of iQor’s CX Labs Digitally Irresistible podcast, John Mercer, director of continuous improvement at iQor, delves into iQor’s Qoncierge progr...

iQor celebrates diversity at the Quezon City Pride march! ️‍

Our iQorians proudly marched in "Love Laban 2 Everyone," showcasing their vibrant personalities and allyship with the Filipino LGBTQ+ community and iQor's commitment to an inclusive workplace. We believe everyone deserves to be celebrated, and that includes our LGBTQ+ employees!

iQor is committed to Diversity, Equity, and Inclusion. We were thrilled to have a booth at the PRIDE Expo, welcoming potential LGBTQ+ talent to join our growing team.

+Inclusion

🌿💚 Philippine Arbor Day! 🌳 On this special day, we dedicate our efforts to planting trees and fostering a healthy, vibrant environment. Our commitment to sustainability and community shines through as we work together for a greener future. Let's nurture nature! 🌲🌏

Ready to make your mark in BPO? Start strong with these tips: understand the industry, polish your resume, and ace those interviews.

iQor Qampus went to STI Sta. Rosa for an insightful Career Talk earlier today, June 13, 2024, from 1:00 to 5:00 PM.

🎙️ Exciting News! In this iQor CX Labs episode, Mark Monaghan, VP of Organizational Development, shares secrets of successful organizational development and inspiring stories of transformed careers. 🌟
Learn how iQor's leadership training creates a thriving workplace and enhances customer experiences. Tune in now for smile-worthy CX! 📈✨

Ep. 92CX: Empowering Employees for CX Excellence Through Organizational Development | iQor [Podcast] In Ep. 92CX, iQor Vice President of Organizational Development Mark Monaghan explains how organizational development drives employee success.

Let freedom and democracy reign! Philippine Independence Day 2024!

May we never forget the bravery and resilience of past and present heroes who fought for the rights we exercise and enjoy today. Mabuhay ang Pilipinas!

Throughout May, we celebrated the first anniversary of the iQor Qares Foundation with town halls across our sites in the Philippines, bringing the community together to honor our achievements and look to the future.

The town halls reflected on the remarkable moments from the past year and highlighted how our significant contributions have made a real difference for our iQorian colleagues facing major challenges.

🌈 Exciting news! iQor is proud to join the PFIP - Philippine Financial & Inter-Industry Pride, reinforcing our commitment to inclusive practices for LGBTQ+ talent. Together, we’re driving positive change and setting industry-leading standards for diversity, equity, and inclusion. 🌟

Learn more about our DEI initiatives at iQor.com/DEI .

iQor Joins Philippine Financial & Inter-Industry Pride | iQor [Press Release] Membership supports BPO’s commitment to inclusive practices for LGBTQ+ talent

🌸✨ Celebrating Tradition at iQor Iloilo! ✨🌸

On May 27th, we marked the 3rd year of our enchanting Santacruzan event! The stunning sagalas, vibrant parade, and the incredible community spirit made it a night to remember. Grateful for everyone who joined us in celebrating our beautiful culture and heritage. Here’s to many more years of this wonderful tradition! 🌺💃❤️

Philippine Flag Day commemorating the first time the national emblem was unfurled!

It was after the Spanish forces were defeated in 1898 at the battle of Alapan, Imus, Cavite when the Philippine flag was first used. However, it was not until 1936 under U.S. Executive Order Number 23 that our flag was allowed to be hoisted. Finally, in 1945 after World War II, our flag was once again raised and is continually used as a symbol of our independence to this day.

Show your national pride by displaying the Philippine flag at home, wearing a Philippine flag pin, or wearing the national colors of red, white, blue, and gold.

Game on! Here's a glimpse of the energy at the held last Sunday at the University of San Agustin Extension Campus!
From epic competitions to team spirit celebrations, our iQor family in Iloilo brought the heat (and heart!) to the games, making it a day filled with sportsmanship and pure fun!
We ❤️ seeing the passion and camaraderie within our team. We sweat, we cheered, and we bonded – all for the love of sports and our fellow !

the Filipino family on International Day of Families!

Today, we are reminded of a family's important role in providing awareness on issues relating to the basic unit of society worldwide. On a lighter note, this day is also an opportunity to create wonderful memories with family members and simply enjoy each other's company.

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International Day of Happiness!

Spread joy and cheer every day of the week when you follow these easy tips and make someone you care about happy.

Like, tag, and share for good vibes and smiles!

Last March 11, 2024, the spirit of camaraderie and compassion shone brightly as our teams from Dasma, Clark, and Fairview sites came together to host the iQor Qares Donation Drive during the thrilling Season 2 of the Mobile Legends Championship Tournament.

This remarkable event wasn't just about gaming; it was about making a meaningful impact. Through the collective efforts of our teams, we were able to rally support and raise an impressive Php 15,000 in donations for the iQor Qares Foundation.
The culmination of the tournament brought forth exhilarating battles, with Team Geng geng from Fairview emerging as the deserving champions. Their triumph was not only celebrated with a Php 5,000 prize but also marked with a trophy and certificates, honoring their dedication and skill.

At its core, the iQor Qares Foundation stands as a beacon of compassion and support, extending a helping hand to iQorians, their families, and local communities facing financial hardships due to unforeseen life-altering events or catastrophes. Through initiatives like the iQor Qares Donation Drive, we reaffirm our commitment to making a positive difference in the lives of those who need it most.

Congratulations Davao City on your 87th Charter Day!

It's truly impressive to see how much the city has grown and developed over the years, becoming one of the most populous and vibrant cities in the Philippines! Davao has also become an agricultural haven earning its reputation as the country's "Fruit Basket" producing world-class durian, pomelos, and mangosteens, among others.

Here's to many more years of success and prosperity!

It's Women's Month & Pinays rule the call center! ️Whose empowering voice would you borrow: Gabriela's fight for fairness, Catriona's diplomatic charm, or Gina's tech-driven change? Pick your queen and share in the comments!

In celebration of this year's National Women's Month, we're putting a spotlight on one of the many female trailblazers at iQor.

Marianne's reveals her journey toward career growth and health security.

Greeting everyone on a day that comes along once every four years - Happy Leap Day!

Here are 3 fun facts about leap days you could talk about with your friends!

A key milestone in our DEI journey! 🌟 iQor is thrilled to announce our partnership with the Philippine Business and Disability Network (PBDN).🌍✨ This step reaffirms our commitment to diversity, equity, and inclusion, ensuring a barrier-free workplace for persons with disabilities.

As a global BPO, we celebrate diverse backgrounds and strive to cultivate a workplace that supports all employees to do their best work in an accessible and inclusive environment.

For more information about iQor's DEI initiatives, visit iQor.com/DEI. Read more: https://www.iqor.com/press-release/iqor-joins-philippine-business-and-disability-network/

iQor Joins Philippine Business and Disability Network | iQor [Press Release] Partnership supports BPO’s commitment to diversity, equity, and inclusion

In today's , Riz shares how iQor has enabled him to balance his career demands with his passion for vlogging and lifestyle activities. He is among many who achieve success and fulfillment across different aspects of life.