Citizens Utility Board

See what great services we offer Land of Lincoln consumers!

Since its inception in 1984, the Citizens Utility Board has been blocking rate hikes and fighting for consumer protections and better service from the state’s investor-owned electric, gas and telephone companies. Since 1984, CUB has helped save Illinois consumers more than $10 billion by blocking rate hikes, winning refunds, cutting phone bills, and fighting for consumer protections in Springfield.

08/19/2024

People like clean energy because they like saving money! U.S. Consumers exceeded expectations and claimed $8.4 BILLION in Inflation Reduction Act tax breaks tied to boosting the energy efficiency of their homes in 2023, according to federal data. https://buff.ly/3YNwBOv

08/16/2024

CUB worked with Sierra Club Illinois and Third Act Illinois on a recent Clean Heat Workshop in Chicago's Lakeview neighborhood. Here, Zoe from CUB makes the point: "We have the technology to move beyond gas!" Want to learn about cheaper, cleaner ways to heat and power your home? Order our free Better Heat Guide: https://buff.ly/46RaNnh

Ten Ways the Inflation Reduction Act is Delivering Results in Illinois - Prairie Rivers Network 08/16/2024

In 2023, families across the nation saved $8.4 billion by taking advantage of the Inflation Reduction Act's consumer tax credits on home energy technologies.

Ten Ways the Inflation Reduction Act is Delivering Results in Illinois - Prairie Rivers Network August 15, 2024 | Blog Post Two years ago, on August 16, 2022, President Biden signed into law the largest investment in climate action and clean energy in American history...

Solar trade group sets standards for ethical solar practices 08/15/2024

To help protect consumers' interests, the solar industry’s main trade group is releasing new industry standards for solar installers. The new standards aim to provide more transparency, safety and quality.

Read more about it here in pv magazine

Solar trade group sets standards for ethical solar practices The Solar Energy Industries Association seeks public comment on two standards that are designed to ensure transparent, ethical solar sales practices and to raise the bar for safety and durability o…

08/15/2024

5 of 9 major gas utilities in IL are charging supply prices that are higher than they were a year earlier, by a range of 16% to a whopping 153%. For other utilities the price was down by a range of 7% to 76% Read our report on August gas volatility: https://buff.ly/3YNUfdM

08/14/2024

Tomorrow night, join CUB at Aurora Public Library, Illinois to learn about your energy choices and ways to save money on your utility bills.

This event is:
6:00 PM-7:00 PM, Thursday, August 15
Aurora Public Library District—Eola Road Branch
555 S. Eola Rd.
Aurora, IL 60504

See more details and save your spot here: https://buff.ly/3SOjTeS

08/13/2024

Homeowners with unsuitable roofs or renters can still save on their electric bills and support renewable energy through Illinois Solar for All: Community Solar.

Learn more at buff.ly/3YO4Vt7.

08/13/2024

A woman stood up at a public forum on Illinois American Water's $30-a-month rate-hike request and said "Three words: Stop corporate greed." Read our WatchBlog article and take action against RIDICULOUS private water rate hikes: https://buff.ly/4dIzLrk

08/13/2024

Join CUB and Kane County 6:30 pm Wednesday, Aug. 14, for a free, live, hour-long Zoom presentation on the basics of geothermal heat pump systems and how they can save you money. Please register here for this Zoom event. https://buff.ly/3YCUIzv

08/12/2024

Join CUB, Sierra Club Illinois and Third Act Illinois for our Clean Heat Workshop tomorrow night in Chicago's Lakeview neighborhood-- we hope to see you there!

This event is:
6:30 - 7:30 PM, Tuesday, August 13
Chicago Public Library-Lincoln Belmont Branch
1659 W Melrose St
Chicago, IL 60657

RSVP here: http://bit.ly/cleanheatlakeview

08/12/2024

The Low Income Home Energy Assistance Program (LIHEAP) helps eligible households pay for their home's energy services. The application period officially ends Thursday, Aug. 15th. See if you're eligible for funds! https://buff.ly/3YGf8rq

08/09/2024

This summer, CUB went to public forums on the push by Aqua Illinois and Illinois American to raise water bills by up to nearly $30/month. People are frustrated about their rates the way it is, and now the companies want even more! Thank you to everyone who has spoken out against the rate hikes. Watch our footage of some of the speakers at the public forums: https://buff.ly/4dA5rid

08/09/2024

CUB will be at the Tinley Park Public Library 6:30 – 7:30 pm, Monday, Aug. 12 for a free presentation focused on the benefits of electric vehicles (EVs). A CUB specialist will walk you through the consumer group’s free EV Buyer’s Handbook. You can attend in person or view a recording later. Get more details and register here: https://buff.ly/3T5dEDB

08/08/2024

ICYMI: CUB stood with legislators to oppose 2 private water companies that are pushing for rate hikes of up to nearly $30 a month and to call for legislative reforms to better protect consumers. Thank you State Senator Sue Rezin !Visit CUBActionCenter.com to fight the hikes!

What is building decarbonization? A CUB Explainer 08/07/2024

So what exactly is "building decarbonization"? Here's our latest CUB explainer video covering what all you need to know about this clean energy concept in one minute: https://buff.ly/4fyATiR

For more information, check out--
CUB's Electrification page: https://buff.ly/4dxfWD9
CUB's Better Heat guide: https://buff.ly/3AfDHRP

What is building decarbonization? A CUB Explainer What is "building decarbonization"? We break down the clean energy concept in this CUB explainer video. Important Links: -CUB Homepage: www.CitizensUtilityBo...

08/06/2024

Major IL gas utilities like Peoples Gas, Nicor & Ameren could hit customers with up to $573/month in higher charges in years to come, according to a 2024 study. Read about the report: https://buff.ly/3WQjjPU Sign CUB's petition against reckless spending https://buff.ly/4dybGTE

Extreme heat is prompting higher home cooling costs. It is also putting some individuals at risk 08/05/2024

New research finds the extreme heat sparked by climate change is increasing our air conditioning costs significantly and forcing struggling families to skip using AC and risk their health.

“We’re seeing more and more high heat days and the impact of climate change,” said Heather Higginbottom, head of research, policy and insights for corporate responsibility at JPMorgan Chase. “That’s another expense that families and households have to manage.”

The study calls for better consumer protections as temps continue to break records yearly and more people face possible disconnection. Read more from .

Extreme heat is prompting higher home cooling costs. It is also putting some individuals at risk Summer heat recently brought a new hottest day on record. Experts say adapting to new higher temperatures won't be easy.

08/05/2024

CUB’s Outreach team is busy staffing free events to help Illinois consumers learn how to cut their energy bills, avoid energy rip-offs, & combat high cable bills and annoying robocalls. Read CUB's WatchBlog to see the events planned for August: https://buff.ly/3SwYiHl

Sarah Moskowitz: Private water customers in Illinois are crying for help. Will the General Assembly listen? 08/04/2024

CUB in today's Chicago Tribune urges Illinois to pass "reasonable reforms to lower water bills and rein in Big Water." For years now, Illinois American & Aqua--the 2 biggest private water cos. in the state--have been "riding the wave of all-too-friendly state policy and laughing all the way to the bank."

Sarah Moskowitz: Private water customers in Illinois are crying for help. Will the General Assembly listen? Customers of Illinois American and Aqua water utilities are fed up with how high their bills are now.

08/03/2024

This past week CUB was in Crystal Lake and Bourbonnais to attend public forums about Aqua's $19M rate-hike request (we say the hike exemplifies corporate greed). We saw first-hand how frustrated customers are about escalating bills, high fixed charges, late fees and poor water quality. Some even brought jars of their orange water.

Here's video of Elizabeth Scott, University Park's village manager, talking about environmental racism. The community had unacceptable levels of lead in drinking water in 2019, and years later people still have concerns and talk of bad water quality.

Here's a story about the forums in Capitol News Illinois: https://buff.ly/3WoWbqc

Visit CUBActionCenter.com to sign a petition against Aqua's rate-hike request.

08/02/2024

New report from NRDC and Grid Strategies indicates that many coal plants in power-grid operator MISO's footprint are crowding out cheaper, cleaner resources, and that hit customers with $1.1B in excess costs between 2021-2023. https://buff.ly/3ywHWrt

08/02/2024

Good news for Illinois' economy and for the work to secure clean, affordable energy for Illinois consumers.

NEW: ICJC Lauds $430 Million Award Illinois Climate Pollution Reduction Grants

IL will receive $430 million to tackle climate pollution, improve air quality, & advance environmental justice across the state via the Inflation Reduction Act. Our statement: https://bit.ly/3LBxkLa

08/02/2024

It was a packed house in Bourbonnais tonight at a public forum on Aqua Illinois’ $19 million rate-hike request.Janelle, a trustee from the Village of University Park, says no to the proposed Aqua hike. She spoke of poor water quality: “The water’s horrible,” she told the president of Aqua. Aqua customers like Janelle have been frustrated with escalating bills and poor service, including lead in University Park water back in 2019. Years later some customers were still drinking bottled water because they didn’t trust the drinking water in the community. It was good to see so many people come out tonight not only concerned about their own bills and their own water quality, but also the well-being of their neighbors.

08/01/2024

Tonight, CUB's in Bourbonnais at the final Illinois Commerce Commission public forum on Aqua's $19M rate-hike request. The hike would increase water/wastewater bills by an avg of up to nearly $30 a month. This would be a hardship for consumers, and CUB opposes the hike.

08/01/2024

CUB's heading to the final Illinois Commerce Commission public forum on Aqua's $19M rate-hike request. It’s 7-9 p.m., Thursday, Aug. 1, Olivet Nazarene University, Wisner Auditorium, One University Ave, Bourbonnais. At the Crystal Lake forum on Monday night, people were mad about poor service, high bills:

CUB reports on August Gas prices | Citizens Utility Board 08/01/2024

Compared with August 2023, four of 9 major gas utilities are charging prices that are lower, ranging from 7 percent (North Shore Gas) to a mind boggling 310 percent (Liberty Utilities). Ameren Gas and Peoples Gas, are charging prices that are 14 percent and 20 percent higher, respectively, while Nicor Gas’ price is up 11 percent from a year ago.

Read CUB's August gas blog:

CUB reports on August Gas prices | Citizens Utility Board August gas prices are generally down, with some reminders of the expensive volatility of the market, including a 310 percent increase in one utility’s price from last year, according to CUB’s review...

07/31/2024

Tonight, join Citizens Utility Board and Niles-Maine District Library for a free utility bill clinic. Each participant will go over their bills one-on-one with CUB staff.

This event is:
5:30-7:30 PM, Wednesday, July 31
Niles-Maine District Library
6960 West Oakton Street
Niles, IL 60714

Register here: https://buff.ly/4diCUyh

07/30/2024

Tomorrow morning, visit CUB's table at Senior Fair 2024 with Senator John Curran and State Representative Nicole La Ha on Wednesday, July 31st, at the CORE Fitness Center, 16050 W. 127th Street in Lemont. The event will run from 9 a.m. to noon, offering a variety of resources and services specifically designed for seniors. Hope to see you there!

Photos from Citizens Utility Board's post 07/30/2024

Tonight, CUB was at an Illinois Commerce Commission public forum on Aqua Illinois' $19 million rate-hike request. The rate hike would increase water/wastewater bills by an average of nearly $30 a month. CUB’s Jim Chilsen said that he had never seen a utility rate high request that high in his 24 years of consumer advocacy. It’s unjust and unreasonable, especially in light of the company’s poor service-quality record. About 80 people showed up, overwhelmingly frustrated and against the increase. Laura toted a protest sign and orange-tinted jars of water: “My community is great, but the water is not.” Susan brought her neighbor’s filthy water filter, and urged state regulators to reject Aqua’s rate hike. And Stephanie held up a jar of water and asked Aqua’s president: “Would YOU drink this?” Big thanks to State Rep. Nabeela Syed for urging state regulators to listen to the concerns of residents and say no to Aqua. Thanks also to Alvaro from AARP Illinois, who said his organization was shocked at the size of the proposed Aqua increase. AARP requested the forums, and there’s another one about Aqua’s hike scheduled for 7-9 p.m., Thursday, Aug. 1, Olivet Nazarene University, Wisner Auditorium, One University Ave., Bourbonnais. We hope to see you there! 

07/29/2024

REMINDER: Join the conversation 6:30-8:30 pm, Monday, July 29, Cafeteria & Company, 208 W Main St, Urbana RSVP here: https://buff.ly/46nB38p

Learn how we're working for legislation for a clean, affordable and reliable power grid. Join the conversation 6:30-8:30 pm, Monday, July 29, Cafeteria & Company, 208 W Main St, Urbana RSVP: https://buff.ly/46nB38p Happy to be working w/ Faith in Place , Prairie Rivers Network and Sierra Club Prairie Group, Illinois Chapter on this event, and on securing clean, affordable energy for Illinois!

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Videos (show all)

LIHEAP Deadline 2024 (1).mp4
2024 ICC Water Public Hearings v3.mp4
IMG_0581.MOV
Frustration over Aqua IL bills, poor water quality
Speaking out against the Aqua rate-hike request.
Tonight, CUB's in Bourbonnais at the final Illinois Commerce Commission public forum on Aqua's $19M rate-hike request. T...
CUB's heading to the final Illinois Commerce Commission public forum on Aqua's $19M rate-hike request. It’s 7-9 p.m., Th...
7.18.24_pg_rally_cub_interview (1080p).mp4
20240723_180128.mov
Sarah Moskowitz, CUB Executive Director
7.18 Press Conference

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Chicago, IL
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