Baylor Scott & White Outpatient Rehabilitation - Frisco Main Street

More than three million prostate cancer survivors are living in the United States, all experiencing different levels of side effects. Our latest blog dives into the four side effects to consider while deciding treatment options and the lifestyle choices that can impact your recovery.

What to know about prostate cancer For many men, it’s a tough topic to discuss. Prostate cancer and its treatment brings up many worries that most would rather not face.

Today we celebrate all health care professionals who work tirelessly and dedicate themselves to the well-being of their patients.

Thank you, Jordan, for all you do for our patients and clinicians at our Plano Alliance center!

Our patient service specialists are the backbone of our centers, the glue that holds everyone together to create an exceptional patient experience. From their roles as frontline support, expert coordinators, first-class communicators, relationship managers and administrative aides, we're so grateful for all they do.

As we wrap up Patient Service Specialist Month, join us in thanking these vital professionals by tagging the patient service specialists in your life and sharing what makes them so incredible.

POP! It's the start of the fall sports season, and that's one sound no player wants to hear.

Unfortunately, anterior cruciate ligament (ACL) injuries are common, but understanding how the rehab process works can make all the difference. Check out our latest blog, which breaks down the three types of ACL injuries and outlines six exercises to keep your knees strong and resilient.

ACL injuries in team sports ACL injuries are common in fall sports like soccer, football and field hockey, which require quick changes in direction and sudden stops.

Irene Rosales is a patient service specialist who is approaching her 4-year anniversary with us. Thank you for all you do for our patients and clinicians!

William Shipley is an active individual who plays soccer, runs and keeps his dog healthy by taking long walks. Because of his desire to keep moving, William put his muscle tension on the back burner. He experienced weakness, pain and discomfort in his neck, back and throughout his body. When the issues started affecting his normal daily activities, he sought .

To find relief, William looked online to for the "highest-rated physical therapy location" in the area. He scheduled an appointment and began his work with Center Manager and Physical Therapist Helen Molinares.

"At the beginning, I was in constant discomfort and nothing could help," he said. "I just wanted to achieve my goal of any improvement."

Helen and William worked hard on his physical therapy plan to get him back to the activities he loves most. Part of Helen's plan included dry needling, which provided immediate tension relief as well as some release with his exercises.

"Helen is the best and has a fantastic report with patients," he shared. "She seems to care about the patient journey."

William has been motivated by his progress and success. He reports that his body is better and he can now walk upright without pain. We love to hear this, William, and wish you continued success on the last part of your rehabilitation journey. Thank you for seeking care with our team.

Throughout Patient Service Specialist (PSS) Month, we're highlighting some of our amazing patient service specialists. Kari has worked in our Insurance Verification department for two and a half years and has made an amazing impact on our patients and clinicians!

At our Baylor Scott & White Institute for Rehabilitation Dallas Day Neuro Program, we believe in rebuilding life skills.

Recently, occupational therapist Jenna McDaniel realized she had three patients on her team that wanted to get back to golfing. To foster community reintegration and participation in recreational activities, she organized a local golf range outing to address their goals for coordination, visual perception, and reaction time. John Bannister, one of Day Neuro’s rehabilitation techs (and golfer himself) helped to implement recommendations and encourage patients to get back into their leisure activities safely and effectively. Way to go, everyone!

Discover the Power of Physical Therapy. You can get back to what you love by calling us at 888.722.9567 or go to https://bit.ly/3L4u8Yl.

Jordan White was a patient at our Cedar Park East center in Austin from 2018 to 2023, where he received care from physical therapist Brittany Chesser following multiple surgeries on his right leg.

Born with his right leg shorter than his left, Jordan has undergone 20 operations, including ongoing leg-lengthening procedures that required post-operative physical therapy. Over the years, Brittany has witnessed Jordan's perseverance and determination as he overcame many obstacles, emerging stronger after each surgery.

Now, at 15 years old, Jordan is set to represent the United States in Paris at the end of August as the youngest-ever US Paralympic archer, competing as one of six members of the United States Paralympic Archery team. Recently, Brittany had the privilege of celebrating Jordan's achievements at an event honoring his incredible journey to Paris. Way to go, Jordan!

Discover the Power of Physical Therapy. You can get back to what you love by calling us at 888.722.9567 or go to https://bit.ly/3L4u8Yl.

Back-to-school season is in full swing! Before you load your child's backpack up with all those supplies, it's essential to keep backpack safety in mind. Check out our blog about why thousands of children end up at the doctor each year due to heavy or improperly worn backpacks. Plus, learn what to look out for to keep your child safe.

Backpack injury prevention As the new school year approaches, students of all ages are preparing to hit the books – and haul them around in their backpacks.

During Patient Service Specialist (PSS) Month, we’re shining a light on our amazing patient service specialists who play such an important role in ensuring a smooth, positive and healing journey for our patients.

Thank you Angie and all Patient Service Specialists for all their hard work and dedication to serving our patients with the best care!

During Patient Service Specialist Month, we’re shining a light on our amazing patient service specialists who play such an important role in ensuring a smooth, positive and healing journey for our patients.

Xochitl Leyva is the Patient Service Specialist at our Terrell location. In just one year, she has made such a positive impact!

During Patient Service Specialist (PSS) Month, we’re shining a light on our amazing patient service specialists who play such an important role in ensuring a smooth, positive and healing journey for our patients.

Areltn Saldivar has been with Baylor Scott & White Institute of Rehabilitation - Outpatient Therapy for almost two years.

Alan Armentrout had a spinal cord herniation through the dura mater requiring surgery. The spinal cord is a bundle of nerves running down your back, protected by a tough covering called the dura mater. If part of the spinal cord pushes through this covering, it's called spinal cord herniation.

In Alan’s case, the surgery resulted in loss of use of his lower extremities. He was recommended to Baylor Scott & White Institute for Rehabilitation - Outpatient Therapy in Grapevine to help him regain his mobility and independence. He shared these words about his experience:

“Everything is upbeat and positive here. It is open, doesn't feel crowded, and I hear joy amongst everybody when I am here. I don't hear despair and I have never heard a therapist give a negative to anybody.

I think I have the most wonderful therapist in the world - highly recommended: [physical therapist] Shantha Nithiananda. She is always challenging me, she is upbeat, encouraging, and well-prepared. When I leave at the end of the day, I know that she has pushed me to my limits so I can see change and growth each time I come.

[Therapy aide] Addyson Trammell is delight to be around. She is always willing to help. Positive and encouraging.

I have good instructions, my therapist[s] explain the biomechanics of what I am doing so that I can understanding what I am working on and how to do it. I get lots of time to practice, and the clinic has the equipment I need. It's just been a positive experience with energetic therapists who are keeping me moving forward towards my goal.

The most important goal I have is to walk independently. I have not reached it - but I am gaining ground every week.”

Way to go, Alan!

Discover the Power of Physical Therapy. Get back to what you love by calling us at 888.722.9567 or go to https://bit.ly/3L4u8Yl.

Meet Archie Flemming. After his hip replacement surgery, he experienced substantial muscle loss. He knew that physical therapy could help.

Because Archie had a great experience with Baylor Scott & White Institute for Rehabilitation - Outpatient Therapy in the past (due to his knee), he once again visited us at our Rockwall center.

The “facility is top notch, and the therapists are incredibly friendly and knowledgeable,” he said. “My therapy sessions have been thorough and super helpful. Overall I'm very happy with my experience!”

If you or someone you know are struggling after surgery like Archie was, don’t suffer in silence. Take back your life as Archie did.

Discover the Power of Physical Therapy. You can get back to what you love by calling us at 888.722.9567 or go to https://bit.ly/3L4u8Yl.

What better way to celebrate than getting yourself prepared to take the court? Check out a stretch you can perform for your core, lower body and upper body.

Happy National Pickleball Day to all of the picklers out there!

We are proud to celebrate our Centralized Schedulers for Patient Service Specialist Month!

Lauren McCurley is the Centralized Scheduler Supervisor at BSW Rehab, having joined the team in 2018 and stepped into her supervisory role in 2022. Drawn to BSW Rehab by its mission to prioritize the well-being of individuals, families and communities, Lauren cherishes her work family and the incredible people she has met along the way.

“Centralized Scheduling is the heart of BSW Rehab where confidence and trust begin for our patients and referral sources,” said Lauren. “Working with our centers, we provide an exceptional patient experience every time. I am proud to lead the heart of BSW Rehab. Together we have overcome challenges, celebrated victories and grown stronger as a team. I am grateful for the opportunity to lead such a talented and driven group of schedulers and am excited for our future successes!”

Discover the Power of Physical Therapy. Get back to what you love by calling us at 888.722.9567 or go to https://www.bswphysicaltherapy.com/contact/request-an-appointment/

This month, we’re celebrating our incredible patient service specialists. They play a vital role in ensuring our patients have a positive experience. One of the common questions they get asked is about insurance. In our latest carousel, Patient Service Specialist Nicki Floyd walks you through common health care insurance terms and explains what they mean.

Betty Sims was referred to Baylor Scott & White Institute of Rehabilitation Outpatient Therapy by her rheumatologist. Betty chose our Carrollton Sandy Lake center, where she wanted to improve her core stabilization, functional movement, strength, posture and range of motion.

Here’s what Betty had to say about her experience:

“Shout out to the best physical therapist Brandon Galloway! [He] was extremely knowledgeable, caring and focused on ensuring that each exercise in the treatment plan targeted the muscles needed to meet my individualized goals. He would demonstrate the exercise, ensure that I understood how to perform the exercises safely and effectively. The exercises progressed as I gained more strength. Each session started with a short warm up. Brandon then provided interesting, creative, and individualized exercises specifically designed to increase functional movements, improve muscle strength, core stabilization, balance and coordinated mobility.

Initially, I was skeptical that I would be able to see improvement in the allocated weeks that were estimated for treatment. Within two sessions, I started seeing improvement. To my delight, I exceeded my goals and accomplished more than I thought would be possible. I returned to a riding 2-wheel bike along with a home exercise program to continue my core strengthening.

[Patient service specialist] Christine Eastman is the receptionist [and] is courteous and friendly. She greets everyone with a smile and goes out of her way to make sure guests are comfortable. The center is well equipped, bright with natur[al] light and clean. All of the staff are exceptional. If you are serious about improving your health, this is the place to go!”

Wishing you good health always, Betty! Get back to what you love by calling us at 888.722.9567 or go to https://bit.ly/3L4u8Yl.

At Baylor Scott & White Institute for Rehabilitation - Outpatient Therapy, we are committed to ongoing clinical learning and career growth. Please join us in congratulating team members who recently earned new board certifications.

Margie 'Cookie' McCall had a stroke when she awoke from a medical procedure. She spent seven days in Clements Hospital and 10 days in Zale Lipshy Pavilion’s inpatient rehabilitation unit.

Margie was then referred to Baylor Scott & White Institute of Rehabilitation (BSWIR) Outpatient Therapy - Grapevine by her social worker at Zale. Conveniently located near her home, she said of the center that it is "clean, welcoming and the equipment is great.”

At BSWIR-Grapevine, she worked with physical therapist Mariana Morales-Najera.

"Mariana is absolutely the best there could ever be and she is just perfect for my needs,” said Cookie. “I am now able to shower unsupervised, I don’t need a walker or a cane, don’t need my AFO [ankle-foot orthosis] anymore. I am walking on my own now.”

“I can also manage things in the kitchen, which I wasn’t able to at first,” she said. “I am also driving again. Overall great staff!"

Way to go, Cookie! These kind sentiments were courtesy of Margie 'Cookie' McCall regarding the treatment she received at our center in Grapevine, TX. Get back to what you love by calling us at 888.722.9567 or go to https://bit.ly/3L4u8Yl.

Melody Morrison had two total knee replacements this year. She was referred to Baylor Scott & White Institute of Rehabilitation – Outpatient Therapy (BSW-OP) Argyle center by two colleagues who also had total knee replacements. She shared these thoughts with us about her experience:

“I had 2 total knee replacements (TKR): one in February and one in May of 2024. I needed physical therapy for recovery. I was referred to BSW-OP by two others who also had total knee replacements. BSW-OP was highly recommended by them.

The center is conveniently located. The atmosphere is calm and relatively quiet. It has ample room and equipment; however, you don't feel like you are in a fitness gym which is appealing to me. The therapists are extremely knowledgeable, cordial, professional and compassionate in the care of their clients.

[Physical therapist] Viral "Vic" Patel is a rare find from what I've determined from people who have gone to other outpatient therapy centers near me. He has firmly yet compassionately helped me to achieve excellent ROM [range of motion] and strengthening in my recovery. He is very sincere in his approach and gives you 100% of his attention. He provides an explanation of not only how to do the exercises but also the reasons for same. I was also having some IT Band issues and he tailored my treatment to fit that need as well as conquer the issues. I believe he has truly helped me in my recovery.

Even prior to warming up for the session, Vic Patel asks how I'm doing, what my pain level is and how he can help me that session. He will immediately assess me and then gear the session to my needs along with achieving the final goal of my recovery. As I'm performing the exercises, he monitors me and verbally asks how I'm handling same. I have learned so much from his guidance and expertise. At the end of each session, he ices my knee. He has also used the TENS unit when I've had the IT Band issues and/or muscle spasms.

[My] goals have been achieved. I can now traverse stairs, take long walks, can stand for a couple of hours, and have great ROM.

My legs are actually working together for the first time in years. I can now do more physically due to the excellent guidance of my therapist. Through the compassion, attention and professional expertise of Vic Patel, I have had an excellent outcome from my therapy! The two other therapists are also great. I highly recommend BSW Outpatient Therapy in Argyle, TX.”

Cheers to Melody! These kind sentiments were courtesy of Melody Morrison regarding the treatment she received at our center in Argyle. Get back to what you love by calling us at 888.722.9567 or go to https://bit.ly/3L4u8Yl.

Today we take a moment to remember the events of September 11, 2001.

Wishing all of our health care colleagues, patients, family and friends a safe and healthy Labor Day.

Happy Patient Service Specialist Month! We are proud to honor our Patient Service Specialists throughout August. Thank you for all the incredible things you do!

Today we celebrate the birth of American independence. Wishing you and your family a safe and happy Independence Day.

we celebrate the proclamation that formally ended the practice of slavery in the U.S. We reflect on the importance of the message delivered by General Gordon Granger on this day in 1865 and recognize the extraordinary sacrifices so many have made in the name of freedom and equality.

June is , an annual observance that serves as a reminder of how we keep ourselves and each other safe in the workplace, at home or any place we travel.
Throughout the month, we’ll share weekly safety tips, videos from Select Medical’s leaders and other information that highlights how our culture of safety keeps our patients and employees safe, both physically and emotionally.