Houston 311

Houston's non-emergency city service directory and service request site. From outside the City of Houston, callers simply dial 713-837-0311.

The 311 Houston Service Helpline puts City government at your fingertips – one contact, via the channel of your choice -- and you get answers, find the right person, or have your City service problem solved. From traffic fines and sewer concerns to pothole problems and neighborhood complaints, Houstonians can call 311 and speak to one of our highly trained customer service representatives. Houston

07/22/2024
07/19/2024

Remember to not place storm debris in nearby and to prevent further flooding and call 311 so it can be picked up! In the meantime, place it on the curb or as far out of the right of way as possible.

07/15/2024

Drive-up distribution sites for water and ice are open today from 3-7 p.m. at five Multi-Service Centers across the city. More recovery resources at www.houstonoem.org/pages/response
repost City of Houston Office of Emergency Management

Drive-up distribution sites for water and ice are open today from 3-7 p.m. at five Multi-Service Centers across the city. More recovery resources at www.houstonoem.org/pages/response

07/11/2024

In need of information or city services in Houston? We've got you covered!

Call 3-1-1 or 713-837-0311, download the Houston 311 mobile app or visit www.houston311.org.

07/11/2024

Cooling and Charging Centers, Ice & Water distribution for Thursday, July 11 are available at bit.ly/OEMResponse
Repost City of Houston Office of Emergency Management

Cooling and Charging Centers, Ice & Water distribution for Thursday, July 11 are available at bit.ly/OEMResponse

07/10/2024

We apologize for the inconvenience; supplies will now be available at 3 p.m.

07/10/2024

Download the Houston 311 app today and create service requests on the go!

07/09/2024

Repost City of Houston Office of Emergency Management
Cooling centers are now open in the city and across the Harris County area.
The Southwest Multi-Service Center (6400 High Star Dr.) is open until 6 p.m.
Call 311 for free rides to and from the cooling centers.
More center locations: loom.ly/FBpmiYc

Cooling centers are now open in the city and across the Harris County area.

The Southwest Multi-Service Center (6400 High Star Dr.) is open until 6 p.m.

Call 311 for free rides to and from the cooling centers.

More center locations: loom.ly/FBpmiYc

07/09/2024

Repost City of Houston Office of Emergency Management
Dangerous driving conditions still exist. Please stay off the roadways and sign up for the latest updates at alerthouston.org.

Dangerous driving conditions still exist. Please stay off the roadways and sign up for the latest updates at alerthouston.org.

Photos from BARC Animal Shelter & Adoptions's post 07/03/2024

Repost BARC Animal Shelter & Adoptions

07/01/2024

Visit Houstonoem.org to find a cooling center near you. Contact 3-1-1 if you need a free ride to a cooling center.

Heat indices as of 1pm are mostly between 103-110°F, with a few places rising a couple of degrees above that. 🥵

The next few hours will be the hottest part of the day, so the heat indices may rise a couple of more degrees. The Heat Advisory is in effect through 7pm.

06/26/2024

AlertHouston: The National Weather Service has issued a Heat Advisory for the City of Houston until 8 p.m. on Wednesday. Take extra caution to stay cool and hydrated. Cooling Centers are available, and free rides can be arranged by contacting 3-1-1. https://bit.ly/OEMHeat06262024

05/21/2024

Need assistance after the storm?

File a claim with your insurance
Complete the assessment through iSTAT
File for Individual Assistance through FEMA.

https://ayr.app/l/Qa7g/
https://ayr.app/l/tyCv

Photos from Houston 311's post 04/09/2024

311 At the Wesley Community Center with the Hamburglar and Grimace.

11/07/2023

In observance of Veterans Day, the Municipal Court will be closed on Friday November 10th- Saturday November 11th. The court will reopen with normal operating procedures on Monday November 13th.

11/01/2023

Collections And Facility Schedule for
Veterans Day 2023

Houston, Texas - November 10, 2023 (Veterans Day):
CITY HOLIDAY: There will be NO INTERRUPTION to the collection service on the Veterans Day Holiday, Friday, November 10, 2023. Solid Waste employees and contractors will report to duty to collect garbage, yard waste, tree waste, and recycling on the regular collection schedule. However, please note that all drop-off facilities and administrative offices will be closed for the holiday.

Saturday, November 11, 2023
Neighborhood Depositories, Westpark Recycling Centers, Environmental Service Center, and the Reuse Warehouse will resume normal operations.

# # #

ABOUT HOUSTON SOLID WASTE MANAGEMENT DEPARTMENT
The Solid Waste Management Department (SWMD) provides solid waste services to the citizens of Houston through the collection, disposal, and recycling of discarded material in a safe, efficient, environmentally sound, and cost-effective manner.

For more information about SWMD and our services, visit us at www.houstonsolidwaste.org, “LIKE” us on Facebook at , follow us on Twitter . Download our app HTX Collects on Google Play or IOS Store to Never Miss an Update again!, Call 3-1-1, the City of Houston’s Customer Service Helpline.




©2022 City of Houston. All Rights Reserved. Produced by the City of Houston
Solid Waste Management Department Communications Division.

07/13/2023

If you are receiving an emergency alert regarding a Gas Leak, please contact Center Point gas at 713-659-2111.

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City of Houston Handwashing Challenge Part II
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Telephone

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2805 McKinney Street
Houston, TX
77003

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