Memphis Light, Gas & Water (MLGW)

The 2024 Summer Intern/Co-Op Program has concluded. The interns and co-ops have significantly enhanced their skills within their respective departments. We extend our gratitude for their contributions. We send our best wishes for their continued success. Thank you!

The Water Tapping Contest was held at the South Service Center this morning. Four teams competed for a chance to represent MLGW at the KY/TN Water Professional Conference tapping contest in Louisville, KY September 9-11th. For the second year in a row Team Two and a Half Men won. Congrats to everyone who competed!

🔥 Cooling Center - TODAY Friday 8/16 🔥

Due to the extremely hot weather, the Hub’s Cooling Center for the unhoused community will be in operation.

⏰ Opening Hours: Friday 8/16 11:00 am - 9:00 pm. These hours may change depending on the weather - the most up-to-date information will be posted on the Hub’s social media channels

📍 Location: Hospitality Hub, 590 Washington Ave, Memphis, TN 38105

🚐 Transportation: Transportation will be provided by MATA; requests can be made by calling 901-297-1680 during Cooling Center hours.

🍽️ Services: The Hub’s normal services will be limited during the Cooling Center. Sack meals will be provided while supplies last.

❤️ Who: All are welcome. Guests will need to check in upon arrival, but IDs are not required. We strive to provide a safe, kind, and respectful environment for all.

Community Offices open at 8:30a. Download the QLESS app to make an appointment. Call 544-6549 to reach our Customer Care Center Mon-Fri 8a to 7p. Use My Account to see balances & request an ext. Start, stop & transfer service: https://bit.ly/2JyuEg8.

Behind on your utility bill? Help is available RIGHT NOW

You may be eligible for financial assistance from the Low Income Home Energy Assistance Program (LIHEAP). Visit shelbycountycsa.org to read over the requirements THEN
• Either submit the application online at shelbycountycsa.org
• Or, print off the application, fill it out and leave it in the drop box of the Shelby County Community Services Agency, or CSA. The address is 1188 Minna Place, Memphis, TN 38104.
• Or, print off the application and mail it to the CSA. The address is 1188 Minna Place, Memphis, TN 38104

Customers who may still need help completing the application can come to MLGW’s downtown Community Office on Saturday, August 17. We will be open from 8 a.m. to noon. CSA agents will be available to help the first 200 customers with their LIHEAP applications. Shelby County Community Services Agency Shelby County Community Services

Come work with us! Start your spark at http://mlgw.com/jobs.

🔥 Cooling Center - TODAY Thursday 8/15 🔥

Due to the extremely hot weather, the Hub’s Cooling Center for the unhoused community will be in operation.

⏰ Opening Hours: Thursday 8/15 11:00 am - 9:00 pm. These hours may change depending on the weather - the most up-to-date information will be posted on the Hub’s social media channels

📍 Location: Hospitality Hub, 590 Washington Ave, Memphis, TN 38105

🚐 Transportation: Transportation will be provided by MATA; requests can be made by calling 901-297-1680 during Cooling Center hours.

🍽️ Services: The Hub’s normal services will be limited during the Cooling Center. Sack meals will be provided while supplies last.

❤️ Who: All are welcome. Guests will need to check in upon arrival, but IDs are not required. We strive to provide a safe, kind, and respectful environment for all.

You may be at higher risk of heat illness if you:
• Are 65 or older.
• Have a medical condition like heart disease.
• Take medicine for insomnia, depression or poor circulation.
Learn to recognize signs of heat-related illnesses and how to treat them at the CDC’s website: https://bit.ly/3XXBvZ0.

Usted podría tener un mayor riesgo de sufrir una enfermedad causada por el calor si:
• Tiene 65 años o más.
• Tiene una condición médica como la cardiopatía.
• Toma medicamentos para el insomnio, la depresión o la mala circulación.
Aprenda a reconocer las señales de las enfermedades relacionadas con el calor y cómo tratarlas visitando el sitio web de los Centros para el Control de las Enfermedades (CDC).

Citizens and activists concerned about the impact an xAI supercomputer could have on Memphis resources shared their feedback and asked questions at a community meeting Aug. 10. If you were not able to attend watch the meeting here: https://bit.ly/4dD0SUw. City of Memphis Memphis City Council Paul Young

Community Q&A on xAi Memphis City Councilwoman Pearl Eva Walker hosts a community Q&A session on MLGW’s utility support of xAI on Saturday, August 10 from 9 to 11 a.m. at Southwe...

5 tips to keep your utility costs as low as possible:
1. Clean or replace your A/C filter.
2. Set your thermostat to 78° and turn it up higher at night or when you’re not at home.
3. Caulk and weatherstrip your windows and doors to keep cool air inside.
4. Close doors and vents in rooms no one uses.
5. Block the sun by shutting blinds and closing curtains.
Visit www.mlgw.com/residential/summertips for more energy and cost-saving ideas.

Water makes up around 70% of the Earth’s surface. Can you guess how much of that is fresh water? Only 3%! And according to NASA only 1% of that water is readily available (the other 2% is tied up in glaciers and ice sheets).

August is national water quality month – a perfect time to think about things we can do to keep that 1% clean and drinkable.

• Wash your car at a car wash. It saves water and prevents toxic chemicals from being flushed down storm drains.
• Pick up after your pet. Animal waste is full of nitrogen and bad for aquatic life.

And dispose of hazardous household waste (oven/toilet cleaner, oil-based paint, fertilizer, electronics, flammable liquids, etc.) correctly. Shelby County’s Hazardous Waste Facility is located at 6305 Haley Road. Visit shelbycountytn.gov/439/Household-Hazardous-Waste for hours of operation.

’s Community Offices accept walk-ins. You can also make an appointment and see a credit counselor on YOUR schedule. Go go to mlgw.com/appt or download the QLESS app.

MLGW’s Downtown Community Office, 245 S. Main St., will be open to assist the general public with billing inquiries payments and screen utility assistance applications for qualified customers from 8 a.m. to 12 p.m. on Saturday, August 17, 2024.

Utility assistance funds are available for qualifying customers. If you are eligible for LIHEAP assistance, please come to MLGW Main Community Office on Saturday, August 17, between 8 a.m. and noon. Representatives from the Shelby County Community Services Agency will be available to help with LIHEAP applications. Visit shelbycountycsa.org/utility-assistance/ to see the kinds of documentation needed to apply. Agents from MIFA (Metropolitan Inter-Faith Association), United Way of the Mid-South, 211 Memphis Public Libraries will also be at the downtown office to provide information on other resources.

National Call 811 Day! National 811 Day, observed each year on August 11 (8/11), reminds everyone to always call 811 before you or your contractor start any digging or construction projects to prevent damage to underground utilities such as gas, electric and water lines and to keep you and your family safe.

We are at capacity for Councilwoman Pearl Walker's Community Q&A session on xAI this Saturday. For those who did not pre-register, please note that the event will be livestreamed on 's YouTube page: https://www.youtube.com/user/mlgwwaystosave and later posted on http://mlgw.com/xai.

Reminder: Councilwoman Pearl Walker is hosting a Community Q&A session on xAI this Saturday, August 10 from 9 - 11 a.m. at the Whitehaven campus of Southwest Tennessee Community College (1234 Finley). Representatives will be available. Visit mlgw.com/xai to submit questions and register for the event. Memphis City Council City of Memphis

Ditch the phone; the help you need is likely at www.mlgw.com or on your My Account.

Electricity is all around us. Learning how to properly use electricity when charging your phone or other electronics can help you avoid painful injuries and keep the devices in working order.

Memphis City Councilwoman Pearl Eva Walker invites the public to a community Q&A session on xAI Saturday, August 10 from 9 to 11 a.m. at Southwest Tennessee Community College’s Whitehaven Campus (1234 Finley). Representatives from will be available to answer questions relevant to the utility.

The meeting is open to the public and will be live streamed. Customers can submit questions in advance via Survey Monkey or in person via comment card at the event: https://bit.ly/4fqmghu

Attendees are asked to register via Eventbrite: https://bit.ly/4d6Kagg

Refreshments will be served.

Visit https://www.mlgw.com/xaifor more information.

City of Memphis Memphis City Council