EXL

Customers for products value fast, convenient services. Carriers must address the challenge in the process, which requires an enormous amount of .

Read about EXL’s perspective on how can enable the processing of vast amounts of unstructured information to accelerate decisions: https://www.exlservice.com/insights/white-paper/alternate-data-sources-life-underwriting

It is always an unforgettable experience when volunteers share their time and skills with communities by joining our corporate social responsibility outreach initiatives.
Here are glimpses from a special mentoring session with the students of OM Foundation School in Noida. The mentors engage with students to understand their needs and aspirations, co-create plans for the success of mentee students, organise resources to execute the plan, and follow up with students on progress.

We're excited to sponsor ANZIIF’s 35th General Insurance Breakfast! The theme for this year's event is "𝗖𝗹𝗶𝗺𝗮𝘁𝗲 𝗖𝗵𝗮𝗻𝗴𝗲, 𝗖𝗮𝘁𝗮𝘀𝘁𝗿𝗼𝗽𝗵𝗲 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗘𝗳𝗳𝗲𝗰𝘁 𝗼𝗻 𝗮 𝗛𝗮𝗿𝗱 𝗠𝗮𝗿𝗸𝗲𝘁."

We’re delighted to help ANZIIF once again deliver this well-renowned event that sparks conversation around driving forces in the industry, connects peers, facilitates networking, wraps up the past year, and helps map the journey into 2024.

Learn more about how EXL is accelerating data-led transformation in insurance in ANZ: https://bit.ly/3t6WCen

Data-led insurance Data-led insurance Accelerating data-led transformation in insurance Harness the power of data to reimagine your insurance business Get in touch Accelerating data-led transformation in insurance Harness the power of data to reimagine your insurance business Get in touch Home Data-led insurance Compe...

In the business world, generative AI is often hailed for its efficiency. But there's a bigger picture.

In this article for the Forbes Technology Council, Anand Logani, Chief Digital Officer at EXL, emphasizes that the true value of generative AI isn't just in automating tasks. It's in transforming customer experiences. By focusing on personalized, informed interactions, businesses can truly connect with their customers on a deeper level. Read the full article here:

Council Post: Beyond Bots: How Generative AI Can Help Companies Reimagine Customer Experience To get to the real potential of generative AI, companies need to focus on customer experience.

Disability claims filing can be a complex, time-consuming and frustrating experience.

In this new whitepaper, we explore how the right combination of technology, alternative talent solutions, and have the potential to simplify claims, lower costs, retain talent, and provide the best possible service. See how: https://www.exlservice.com/insights/white-paper/revolutionizing-disability-insurance-claims-confluence-technology-talent-and-analytics

Revolutionizing disability insurance claims: a confluence of technology, talent, and analytics Revolutionizing disability insurance claims: a confluence of technology, talent, and analytics Revolutionizing disability insurance claims: a confluence of technology, talent, and analytics Download whitepaper Revolutionizing disability insurance claims: a confluence of technology, talent, and analy...

Exciting News! We're thrilled to announce the launch of our very own just outside our Noida office. The library is set up in a common space accessible by people in the building, visitors and the community around us. This is the second Little Free Library set up by EXL after the one in Florida.

Let's foster a culture of knowledge, imagination, and connection. Take a book, share a book, and build a community of inspired readers by expanding book access!

A heartfelt shoutout to our incredible volunteers who made our Little Free Library a reality.

The UK's retail sector is at an exciting crossroads. Accounting for 5% of the economy, generating £98.4bn in GVA, and employing three million people, this industry is a powerhouse of productivity and innovation. But as it grows, so do customer expectations for personalized, digitally-driven experiences and quick resolutions to queries and complaints.

Enter – a game-changer for retail, offering transformative opportunities in customer experience and supply chain efficiencies. While McKinsey projects AI could add $400-600bn in value to retail, it's not just about quick adoption. In this article for Direct Commerce, Rahul Arora - Head of Emerging Business Unit, UK and Europe - explains that the real win lies in strategic, thoughtful implementation.

Read his suggested approach: https://bit.ly/3GotQZz

How generative AI can positively impact retail operations - Home of Direct Commerce The UK has one of the most vibrant and dynamic retail industries in the world, which accounts for 5 per cent of our economy, contributes...

How can the CFO work with their company’s tech leaders – like the CIO and CTO – on AI? Vivek Jetley, EVP and Head of Analytics at EXL dives into the evolving landscape of AI investments in his recent interview for the Forbes CFO newsletter. He shared valuable insights on how businesses can approach AI – balancing innovation and practicality while emphasizing the need for a strategic funnel approach to convert AI discussions into real-world applications. His suggested approach allows enterprises to embrace AI with a clear focus on realizable outcomes.

Read his full interview here: https://bit.ly/3T2FS2o

What’s The Right Level of AI Investment? The published version of Forbes' CFO newsletter delivers the latest news for chief financial officers and other budget-focused leaders to inboxes every Tuesday.

Aligned data management practices set the stage for generative and its future capabilities. See how you compare to peers when it comes to current challenges and opportunities. Read the study: https://bit.ly/3NbTiW3

DataOps for GenAI - EXL Study by Forrester This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.

We're delighted to announce that EXL has been named a finalist in the Digital Strategy/Transformation category at the prestigious Customer Centricity World Series 2024 Awards!

Being shortlisted for the CCW awards is a testament to our commitment to digital innovation and . By weaving our strategy with our practical , we are helping our clients navigate intricate challenges to assure significant business outcomes and enrich customer experiences.

At the EXL Healthcare Academy, our graduates are supported throughout their journey with the most robust training and education available. They achieve a 27% higher National Council Licensure Examination success rate than the average passing rate of internationally educated nurses. Let’s keep it going!

EXL Healthcare academy For a PBM to thrive in today’s current environment, it will require much more “Growth is good, but there’s a better way versus hiring more people to keep old processes alive.” than alternative pricing and delivery schemes. To remain competitive and flush, PBMs must embrace a new way forward....

EXL recently attended the Future of AI Summit as a lead sponsor, and it was a fantastic opportunity to connect, learn, and explore the limitless possibilities of AI in shaping the future.

During the event, Ksh*tij Jain shared some phenomenal insights and expertise as a panelist in the thought-provoking session, "Developing an AI strategy that achieves business goals faster."

To everyone who joined us at the Summit, thank you for making it a memorable experience! Let's continue pushing the boundaries of innovation and driving excellence together.

Cooking meals from the heart. The EXL APAC team recently rolled up their sleeves and stepped into the kitchen at the Ronald McDonald House Charities Greater Western Sydney to make a meaningful difference for the community and families that need support the most. "Meals from the Heart" is a group volunteering program, providing families staying at the Ronald McDonald House with a home-cooked meal. Families can find comfort in coming home to a healthy home-cooked meal, hearing laughter in the kitchen, and enjoying a meal served by warm and friendly faces.

At EXL we believe that we can make a positive impact on the lives of those in the communities in which we live and work.

Thank you 🙏 Ronald McDonald House Charities for the opportunity and we look forward to coming back!

We are delighted to announce that we are a proud sponsor at this year’s Customer Engagement Summit, a gathering of leaders from the industry as they explore the latest innovations in the world.

Join us live at the The Brewery, London on the 28th November 2023 to become more attuned to your customers and deliver the service they expect in this ever-more digital world of human engagement.

EXL recently commissioned Forrester Consulting to conduct a study of data & analytics leaders on how aligned data management practices set the stage for and the capabilities to come. When asked the most significant challenges they face with management strategy, 32% indicated keeping pace with new business requirements and requests. Access the full study here: https://bit.ly/40TzCfk

View the latest report from Gartner®, offering valuable insights and practical guidance on harnessing generative AI as a crucial catalyst for rapid innovation and business growth.

According to the Gartner® report, CIOs should “Lead Generative AI (G*I) adoption for the enterprise by making it a clear innovation practice with allocated resources and funding, defined guardrails and overarching governance.” Access the full report now: https://bit.ly/40XaHYf

In the week of Diwali, we planted 1000 trees as an investment into our planet Earth’s future. Thanks to our incredible volunteers, who are making a sustained contribution, one tree at a time.

We are excited to announce EXL’s partnership with global compliance technology solutions and services provider Sovos Combining EXL’s expertise in consulting and servicing for insurance organizations that want to automate their processes with Sovos’ proven record of accomplishment in delivering innovative tax software and compliance solutions.
The partnership will help insurance companies with best-in-class technology solutions and a dedicated support offering efficient tax management and seamless compliance management.
Read more: https://bit.ly/3sGEyrh

EXL’s focus on improving and strategic alliances for building data, analytics, TPA, and consulting business has helped us achieve a Leader and a Star Performer positioning in Everest Group Property and Casualty Insurance BPS PEAK Matrix® Assessment 2023.
Find out more: https://bit.ly/3MI3rJS

Join us for an evening of networking, socializing, and knowledge sharing with SnapLogic, EXL, and your peers in data, analytics, and integration on November 17, 4:30 AM — 7:30 AM GMT+5:30.

Connect with tech industry leaders from Atlanta who are shaping the digital world's future. Let's discuss SnapGPT and the Future of Integration!

Don't miss out - register today and be part of the conversation that's changing the game: https://bit.ly/40BbMF3

EXL recently commissioned Forrester Consulting to conduct a study of data & analytics leaders on how aligned data management practices set the stage for and the capabilities to come. Access the full study here: https://bit.ly/49z20XX

We're proud to announce that EXL is now a Premier Level Partner for Google Cloud in the Service Engagement Model. This recognition is a testament to our team's expertise and underscores EXL's dedication to delivering exceptional value and innovative data-led analytics and AI services.

🔗Learn more about this achievement in the press release: https://bit.ly/3QyX9xk

The is seeing a massive surge in the interest and usage of tools and technology to modernize the . But to achieve their CX goals, organizations need more than just the right tools – they need to have fundamental building blocks in place, allowing for digital transformation to move seamlessly across individual lines of business. Join EXL Health digital transformation experts to learn more on the importance of data to achieve a true consumer-centric experience. https://bit.ly/3QD89tx

Appian Europe is just around the corner! Join our Appian Experts at booth #16 on November 15, 2023, in London, UK.

Our dedicated team with deep domain expertise is excited to meet you at the event and discuss how Appian's AI-powered platform can transform your business.

Don't forget to register at https://bit.ly/3FX0wZZ to secure your spot!

EXL's Vice Chairman and CEO, Rohit Kapoor, shares insights on the changing landscape of artificial intelligence. With the rise of , concerns about bias and transparency grow. It's crucial for companies to understand their data and navigate the potential pitfalls, while also embracing ethical and responsible regulation around .

🔗 Read more about EXL's approach to tackling these challenges.

Here are the challenges AI poses—and how we can overcome them EXL’s CEO shares how to set the groundwork to harness the benefits of artificial intelligence without causing harm.

Just one more day until our insightful webinar! Join EXL, Breaking Banks Fintech Podcast and industry leaders tomorrow for an insightful discussion around roadmap for community banks and credit unions. We will discuss best practices for implementing modern strategies and explore what you should expect from the future of data, analytics and artificial intelligence (AI).
https://bit.ly/3stb7Jd

EXL named a Leader and a Star Performer in Everest Group Property and Casualty Insurance BPS PEAK Matrix® Assessment 2023.
Read more: https://bit.ly/3Qq6XcM

A night to remember! EXL Australia recently held its annual client appreciation event on November 2, 2023, celebrating Diwali. Hosted by Rohit Kapoor, the event brought together our clients, leadership team and APAC team to celebrate the festival of lights and our presence in the region.

Our commitment to innovation and cutting-edge technology is stronger than ever as we strive to be the partner of choice for leading APAC enterprises seeking value from -led digital transformation, and to drive their business forward.



Learn more: https://www.exlservice.com/australia-new-zealand