JCA

Interested in the latest data on performing arts ticket sales and audience trends? Our 3rd annual study reveals that ticket sales and unique audience members are on the rise post-pandemic!

Discover how performing arts organizations are thriving and capitalize on this growing momentum. Download our latest whitepaper to gain valuable insights for your 2024-25 season planning: https://buff.ly/3yPibTL

New Study | Get the latest data on fixed subscription models vs. non-traditional subscription and membership models We hope you enjoy this study and gain insight that will help you in planning subscriptions and loyalty programs for 2024.

Time for a health check of your data ecosystem? You need your systems to “talk to each other,” but what should they say? We can assess your ecosystem & recommend solutions for improved performance.

Let’s talk about how we can optimize your data!

Start a Conversation Contact us to assess your data ecosystem and find the right solution to achieve a 360-degree view of your constituents.

Technology is more than just a tool; it's a powerful catalyst for change. The National Civil Rights Museum has proven this by using digital innovation to engage audiences, increase donations, and secure funding. Learn how they did it: https://buff.ly/3yQkiq5

Success Story | Engaging Audiences, Expanding Reach: The National Civil Rights Museum’s Technology Transformation The National Civil Rights Museum (NCRM) has undergone a remarkable transformation. Once challenged by outdated technology and siloed systems, the museum has emerged as a leader in the museum…

In this blog, Director of Data Ecosystems Liz Murray goes beyond basic reporting to explore Business Intelligence (BI) and analytics. Learn how these powerful tools can unlock valuable insights and propel your nonprofit towards greater success.

Nonprofit Data: Making Sense of Reporting, BI & Analytics In this blog, Liz Murray breaks down the difference between reporting, analytics, and BI and how to make them your nonprofit's secret weapon!

We often get so wrapped up in the details of how we individually use data that we don’t get a chance to take a step back and appreciate the big picture.

In this blog post, Director of Professional Services Liz Murray defines the layers of the data ecosystem, exploring how they interact and why understanding this holistic view is essential for nonprofits.

Data Ecosystems 101: Understanding the Big Picture In this article, we define data ecosystems and discuss the importance of understanding how individual systems are connected to the ecosystem.

A well-implemented CRM can transform your organization, but it takes more than just the initial setup. Post-implementation stabilization is key! Learn how Scripps College overcame CRM challenges with JCA's help and achieved a stable system that supports its mission. Read their story: https://buff.ly/3ycqKrq

We're excited to share our 3rd annual study on audience behavior post-pandemic. This year, we analyzed ticket sales & audience trends from performing arts organizations nationwide to see how the 2023-24 season fared compared to the previous season & pre-pandemic levels.

The results are encouraging! Ticket sales & unique audience members are both on the rise, bringing us closer to pre-pandemic levels. This presents a fantastic opportunity for organizations to capitalize on the growing momentum.

Download the study now to gain more valuable insights for your 2024-25 season planning: https://koi-3QNDY60HFE.marketingautomation.services/net/m?md=Uye1OG0O8UqdELJxAlw3lDOh1i9OeKCa

Smart data is the fuel for impactful change. But with so many analytics tools vying for your attention, where do you even begin? This guide, brought to you by Data Analyst Kelly Cronin Klein, explores three popular options for nonprofits: out-of-the-box solutions, Microsoft Power BI, and Tableau. Download here: https://koi-3QNDY60HFE.marketingautomation.services/net/m?md=7%2FNouHbhFn0MUy71enaa5iexbU5XTFF6

The National Civil Rights Museum's investment in technology led to doubling its donor base, launching highly effective marketing campaigns, and securing over $30 million in funding for future initiatives.

In this success story, Principal Consultant Holly Parrish describes the museum's journey from struggling with outdated technology to taking full advantage of its data and systems. Read their story:

Success Story | Engaging Audiences, Expanding Reach: The National Civil Rights Museum’s Technology Transformation The National Civil Rights Museum (NCRM) has undergone a remarkable transformation. Once challenged by outdated technology and siloed systems, the museum has emerged as a leader in the museum industry. By embracing innovation, the NCRM has doubled its donor base, launched highly effective marketing c...

Holly Parrish, a Certified Fund Raising Executive (CFRE) since 2004, has worked for more than 25 years in fundraising, public relations, and marketing. Before joining JCA in January 2020, Holly was managing partner of PH Solutions, a consulting firm focused on outsourced grant management, CRM consulting, and fundraising advisory services. Holly has worked primarily on needs assessments, selection projects, and Raiser’s Edge optimization projects for the National Civil Rights Museum, Baylor College of Medicine, Keystone Symposia on Molecular and Cellular Biology, St. Olaf College and the University of Toledo Foundation. Read more about Holly:

Get to know Holly Parrish | JCA Holly Parrish, a Certified Fund Raising Executive (CFRE) since 2004, has worked for more than 20 years in fundraising, public relations, and marketing.

Attending ? Join us for our session tomorrow at 9 AM! Director of Strategy & Insights Jamie Alexander and Senior Consultant Jennifer Sowinski Nemeth will reveal results from our new study, which examines current audience behavior at Tessitura performing arts organizations in 2024. What new trends are we seeing? In what areas are audiences growing, and where is there still opportunity for growth?

New this year, we’ll also share new insights on “shadow audience” members—those people in your audience who are not the primary ticket buyers. We'll discuss how this new data may inform your strategy for the 2024/25 season.

Many nonprofits struggle to fully utilize their CRM's potential after implementation, facing challenges like lingering data issues and inefficient workflows.

In this success story, Brittany Ivey describes how Scripps College overcame these challenges to achieve CRM stabilization and empower their staff.

Clean Data, Streamlined Workflows, Empowered Staff: Lessons from Scripps College Scripps College overcame data challenges from past CRM transitions by partnering with JCA to optimize their Raiser's Edge NXT system.

JCA is excited to present and exhibit at ! On Wednesday, August 14, at 9 AM, Director of Strategy & Insights Jamie Alexander and Senior Consultant & Analyst Jennifer Sowinski Nemeth will reveal results from our new study, which examines current audience behavior at Tessitura performing arts organizations in 2024. What new trends are we seeing? In what areas are audiences growing, and where is there still opportunity for growth?

New this year, we’ll also share new insights on “shadow audience” members—those people in your audience who are not the primary ticket buyers. We'll discuss how this new data may inform your strategy for the 2024/25 season.

You may have noticed that JCA has a new logo and a new look! We're excited to share this new visual identity with you. We feel it does even more to reflect our company’s vision and showcase our personality.

The emblem at the left of the letters is an abstraction of the letters JCA. You might see a river, pebbles, or a branch in the design—or maybe even a person jumping for joy! This emblem represents our mission to help organizations grow organically and with vigor through our consulting solutions. We hope this new logo represents the best qualities of our company: approachable, flexible, modern, and wise.

What do you see in our new emblem? Share your thoughts below!

Exciting news—JCA ​Arts Marketing is evolving! To better serve our arts and culture clients, we're splitting into two focused divisions: JCA Performing Arts and JCA Museums & Attractions. This shift allows us to deliver even more tailored support across all departments, from marketing and ticketing to development, finance, and IT. Read more about this exciting update:

An Announcement about JCA Arts Marketing We're excited to announce the evolution of our JCA Arts Marketing team, designed to provide even stronger support for our arts and culture clients.

Siloed systems limit a nonprofit's ability to really understand its constituents and their engagement.

In this success story, Principal Consultant Anne Hargaden describes Chicago Humanities’ challenges with siloed systems and how they are using a technology roadmap to guide their path forward.

Success Story | Clarity in Data: Chicago Humanities' Project to Unify Siloed Systems In this success story, Principal Consultant Anne Hargaden describes Chicago Humanities’ challenges with siloed systems and how they are using a technology roadmap to guide their path forward.

With data playing an increasingly crucial role, clear reporting and insightful analysis are game-changers for nonprofits. In this blog, Director of Data Ecosystem Consulting Liz Murray explains the difference between reporting, BI, and analytics. Discover how these tools can empower your nonprofit to maximize its impact.

Nonprofit Data: Making Sense of Reporting, BI & Analytics In this blog, Liz Murray breaks down the difference between reporting, analytics, and BI and how to make them your nonprofit's secret weapon!

Growth and impact go hand in hand with the right tools. Read our blog to see how Union of Concerned Scientists chose the right CRM for their supporter-centric approach. Learn how a thoughtful CRM selection process can benefit your nonprofit!

Success Story | Union of Concerned Scientists’ Path to Improve Supporter Engagement and Mobilization When the Union of Concerned Scientists realized their old system no longer met their needs, they enlisted our help to conduct a comprehensive Needs Assessment. In this success story, Consultant…

Data empowers action, but navigating the vast landscape of
analytics tools can be overwhelming. This guide, by Business Intelligence
Engineer Kelly Cronin Klein, helps nonprofits navigate three popular options:
out-of-the-box solutions, Microsoft Power BI, and Tableau. https://buff.ly/4cu6TCH

As Operations Administrator, Kay Harlow ensures that JCA has the proper operational controls and processes in place to effectively manage and grow business and achieve our strategic goals. Additionally, she works as JCA's human resources resource.

Prior to joining JCA, Kay spent five years with the Harris Theater for Music and Dance in Chicago in a number of positions in operations, administration, and marketing, including her most recent role as Marketing and Partnerships Coordinator. In this role, Kay envisioned and executed large marketing projects, led strategy and scheduling of communications, and collaborated cross-organizationally with other nonprofits and vendors. Read more about Kay:

Kay Harlow - JCA As Operations Administrator, Kay Rollinson works to ensure that JCA has the proper operational controls and processes in place to effectively manage and grow business.

"If not now, then when?" - Len Steinbach's motto that continues to inspire. Read CEO Steve Jacobson’s homage to museum innovator Len Steinbach and share your story of someone who motivated you to make a difference: https://buff.ly/4edToIz

This blog dives into the differences between reporting, BI, and analytics. Learn how these powerful tools can equip your organization to make a more significant impact.

Nonprofit Data: Making Sense of Reporting, BI & Analytics In this blog, Liz Murray breaks down the difference between reporting, analytics, and BI and how to make them your nonprofit's secret weapon!

We are excited to announce the well-deserved promotion of Holly Parrish to Principal Consultant!

Since 2020, Holly has consistently impressed us with her strong leadership and deep knowledge across multiple areas. Her expertise in data ecosystem strategy has helped countless nonprofits chart a sustainable path forward.

Holly understands the business of philanthropy and has shown a remarkable ability to apply this knowledge to solve complex problems and drive positive results. She excels at managing multiple projects efficiently, ensuring high-quality deliverables on time and on budget.

This combination of skills makes her an invaluable asset to JCA and our nonprofit clients. Congratulations Holly!

https://www.jcainc.com/about/news/holly-parrish-promoted-to-principal-consultant/

JCA is pleased to announce that Andrew Moreau has been promoted to Manager, Data Ecosystems.

Since joining the JCA Arts Marketing team in January 2022, Andrew has been instrumental in the team’s growth. His exceptional leadership on pricing, RMA, and Tessitura projects has earned him the trust and admiration of clients.

In his new role, Andrew will build upon his exceptional leadership in ticketing CRM consulting for performing arts and museum organizations. He will develop our project offerings and interim staff support to keep our clients thriving.

Please join us in congratulating Andrew!

Please join us in congratulating Andrew Moreau on his promotion to Manager, Data Ecosystems JCA is pleased to announce that Andrew Moreau has been promoted to Manager, Data Ecosystems. Please join us in congratulating Andrew!

We're thrilled to introduce Vivian, the upgraded and reimagined version of the RMA!

You may have heard that our flagship product for data-driven pricing, the RMA (Revenue Management Application), is getting a major upgrade. And with it, we’re excited to share its new name!

Meet Vivian—your partner in smarter pricing and faster sales insights.

Learn more: https://www.jcainc.com/arts-marketing/vivian/

Smart data fuels impactful action. But with so many data analytics tools available, choosing the right one can be daunting.

In this guide, Business Intelligence Engineer Kelly Cronin Klein compares three popular options for nonprofits: out-of-the-box solutions, Microsoft Power BI, and Tableau.
https://buff.ly/4cu6TCH