Coalesce NYC

Coalesce is a digital product agency that solves problems for businesses, brands, and brave souls wi Rooted in the heart of NYC, we are a diverse outfit.

With backgrounds ranging from art to ergonomics, our approach is often unorthodox and insight always unique. At the end of the day, we love telling a good story, putting it all together and the chance to make some noise. We are in the business of engagement. Emerging technology has unique potential to solve real problems, but if you can’t bridge the gap between man and machine, all you have is a p

01/03/2024

Here's the rub: You won’t get all the things you predict this year and you’ll get a bunch that you don't. Something unexpectedly bad will happen. Something unexpectedly good will, too.

We love this quote from Yuval Noah Harari's 21 Lessons for the 21st Century:
“Panic is a form of hubris. It comes from the smug feeling that one knows exactly where the world is heading, down. Bewilderment is more humble and therefore more clear sighted.”

We navigated some client curve balls and team size challenges somewhat gracefully last year, we will say. But we got emotional. There was definitely bewilderment. But also joy, fear, anticipation, and a lot of uncertainty. What do those feelings have in common? They’re all exciting as hell.

To the inevitable excitement that lies ahead...may you be surrounded by creative and supportive friends through it all.

12/12/2023

We're thrilled to have helped build The Creative Factor's Designer Recommended Gift Guide this year. We used Webflow to make this custom site in just a few days and it's full of real things people have mentioned or suggested this year on The Creative Factor (including some from our Coalesce team). Have a peek below! ☃️

Photos from Coalesce NYC's post 11/14/2023

Dan Gurney shared a great How it Works with us last week on how he built a chatbot that used hundreds of blog post to impersonate his famous painter father, James Gurney.

You can build one, too! Dan has kindly shared the open source repo here: https://github.com/dgurns/jamesgurney-knowledgebase

Want to chat with Dan’s bot (aka his dad 🤖)? Head over to
https://chat.jamesgurney.com/

Photos from Coalesce NYC's post 10/19/2023

Thanks to Hot Strike Summer, worker power and class solidarity are back in the spotlight. But how exactly does a new union come to be?

Lindsey Smith, civil rights lawyer and UAW Local 2325 member walked us through the steps in last week's How it Works. Want to negotiate better wages, healthcare, or new remote work policies? Maybe it's time you started recruiting some colleagues.

Want to teach us how something works? Be our next presenter >> [email protected].

Hard Truths about Entrepreneurship: Urgency is OK. Panicking is not. 10/06/2023

Our most recent Creative Factor salon brought together the most stubborn group of people in NYC: The people crazy enough to start new businesses. Featuring Working Not Working's Justin Gignac. Read the recap:

Hard Truths about Entrepreneurship: Urgency is OK. Panicking is not. Our recent salon brought together the most stubborn group of people in NYC: Those crazy enough to start new businesses.

Photos from Coalesce NYC's post 09/25/2023

Last week's How it Works from Matt Shadbolt of NBC News Group was a captivating conversation around grief, AI platforms like Hereafter.ai, and what role tech should play in the human grief process. Grief is an inaccessible part of loss. But with grieftech, the person who has died is not the end user.

We are in an AI arms race. Integrating AI tools in products is now part of your “brand innovation” and if you wait too long, you risk being left behind.

While we can’t predict all the intended consequences of the AI boom, we know there is a great responsibility for product owners to be curious and cautious. Needless to say, it was a fascinating conversation.

Want to present at our next How it Works? Drop us a line.

Photos from Coalesce NYC's post 09/11/2023

Seventeen years is essentially multiple lifetimes in tech. Coalesce has done everything from laying cat5 cables in offices, to designing educational VR experiences, to building proprietary platforms that process tens of millions of dollars in transactions every year. Just like nature, over time, we evolved.

Our engineering philosophy, however, has stayed the same: Build human-centered products that stand the test of time.

That doesn't mean we haven't learned a lifetime of new skills. See our full list of capes and how we're approaching everything from "no-code" to AI: https://blog.coalesce.nyc/evolution-in-engineering-what-17-years-has-taught-us-about-adaptation-9e3eb5a427a2

09/07/2023

Here's our happy little Ghost Notes phantom, now traveling with even more treats.

This is an expanded graphic we made for Good Folk's music event series in Nashville. The logotype was meant to create an elevated brand touchpoint for the event, which focuses on the intense collaboration it requires to produce a song.

Using the "Os" as portals, this (very friendly) ghost takes us "behind the music" so we can better understand how the creators, songwriters, and producers come together to make the music we love.

08/21/2023

Name a better duo. (This is The Creative Factor's logo mascot with Eleanor, Coalesce's space pigeon.) Our unique alliance combines Coalesce’s infamous branding, product strategy, and engineering talent with The Creative Factor Studio's branded content and strategy services. We've been working together for more than six months now and couldn't be happier. So many exciting things are on the horizon (more newsletter contributors, interviews, content audits, UX research, another Creative Salon in October, etc!). Need some help explaining what you do and why it matters? That's what we live for.

08/18/2023

We are proud to have helped kickoff the inaugural Hudson Film Festival this past weekend upstate. (Coalesce designed the custom site, promotional materials, merch, sponsor slides, and a branded bumper in just a few short weeks.) People came to see films created by diverse directors they couldn’t find anywhere else and the founders delivered a really unique experience by activating three iconic Hudson venues: Hudson Hall, Basilica Hudson, and Time & Space Limited. Stoked to see what happens in year two.

08/16/2023

Here is the beautiful bumper we designed for the Hudson Film Festival this past weekend. We combined local landmarks (the Hudson Athens lighthouse) with a retro aesthetic and the grain of the custom brand mark to make a bumper that could run before each film at the festival. We turned this brand touchpoint around in less than 3 days and hundreds of people got to see it. Sound on for maximum nostalgia.

Photos from Coalesce NYC's post 08/04/2023

We love your gut, but it's not your best bet for decision making when it comes to your product or business.

You need evidence alongside those assumptions. That's where UX Research comes in handy. Especially ours: It's focused, super useful, and faster than you might expect.

Every industry is investing in UXR now. Don't be the last one in line: https://uxresearch.coalesce.nyc/

08/01/2023

A new space pigeon, fresh from her intergalactic travels, has arrived at HQ. (We name them all Eleanor.)

07/25/2023

An iconic phrase, shown in "Street Wise"--a custom font our design team created for the 36 Days of Type Challenge.

"The font needed to live up to [the] intimidation [of New York's institutions]. I always look at the “E” and it's so bold and it feels like that letter is about to fight me, so it works." - Barbara Cadorna

Full interview:
https://www.thecreativefactor.co/articles/36-days-of-type

07/14/2023

We are thrilled to be working with the Hudson Film Festival for their inaugural year. Come join us August 11-13 in beautiful Hudson (home of this lighthouse!) for some serious cinema — tickets now available on their new site, which we designed and built with Webflow in just a few short days. https://www.hudsonfilmfestival.org/

07/05/2023

Meet Moonbean: A brand inspired by the elegant modesty of mid-century road-side diners mixed with the mystery of the cosmos. A lucky few got to try a tasting of our Moonbean coffee this spring. But now she's ready for the masses. Visit https://moonbean.coalesce.nyc/ and experience it for yourself. (The diner is magic. The coffee is real.)
..

Why do we make coffee and build stuff like this for our own agency? Well, Coalesce is big on "weird." Plus, we love world-building. So designing a full brand with a custom site and a physical product you can actually use seemed like a no-brainer.

06/06/2023

We've all seen it. You set out with great product in mind. And by the time it goes live, it no longer delivers on its intended purpose. Here's why:

1. You’re human. (You’re biased.)

2. Your product probably wears way too many hats.

3. It takes way too long to get aligned with your team.

So how can you make great product that actually withstands the product-creation process? Gather evidence about your customers that your team can’t ignore.

This is called UXR or user experience research. And we do a whole lot of it. Need to sell it through to your team? Give them context about how it will help their specific goals (and read our new blog post to get some pretty compelling stuff you can copy and paste into your next memo.)

https://blog.coalesce.nyc/is-your-team-making-decisions-in-a-silo-evidence-based-design-can-help-4efb87be42ba?source=friends_link&sk=320552ebf5aab63adfcbc2ccfe723e71

06/01/2023

We love working in Chinatown! Earlier this year we rounded up merch from our beloved neighborhood spots (including Spicy Village, Chinatown Ice Cream Factory, Sticy Rice, and Wo Hop) and gave them the Coalesce stamp of approval.

This one from Nom Wah Tea Parlor (the best dim sum in the city) might be our favorite. The original Nom Wah opened in 1920 as a tea parlor and bakery in 13-15 Doyers St. and it's still one of hottest lunch spots in Manhattan. Bring cash and be prepared to wait. (It's worth it.)

Photos from Coalesce NYC's post 04/21/2023

[EVENT RECAP: Swipe for pics!]

In a sea of sameness, how do you tell human stories that motivate and move people?

This is the query we posed at our most recent Creative Factor Salon this week. Due in part to our new investment with , a publication and studio devoted to stories that shape craft, career, and culture (sign up for their newsletter!), we have been talking A LOT about making things that matter (it is not easy).

Do we still need journalistic reporting in an age of extreme noise and micro attention spans? The answer is, of course, a resounding yes. But it’s often hard to make that point when the folks with the purse strings are beholden to traffic and ROI.

So, we invited our favorite creators, writers, editors, and makers to the Coalesce HQ in Chinatown to debate the well, slightly controversial role content plays in today’s brand landscape. What did we learn?

1. Great taste never spoils.
2. Passion drives everything.
3. The fundamental skills haven’t changed, but the generation of creators sure has.
4. This AI crossroads looks eerily familiar (we’ve survived a lot of sea change).
5. Maybe we need a TikTok for services (finance, healthcare, design).
6. Why can’t you get discount tickets to The Lion King on Broadway?

Full recap link in bio.

Photos from Coalesce NYC's post 04/20/2023

We consider our design team one of the best in the galaxy, and hey, looks like we’re not the only ones! Congrats to our type and animator-extraordinaire Barbara Cadorna .zip on being shortlisted for the 2023 Young Ones Awards, a global creative competition that highlights the world’s most impressive student work. Her projects (Processed, Thrive, Mütter Museum, and SVA Yearbook) were shortlisted in the Branding/Communication, Typography, and Publishing categories, respectively. Want to talk logos, fonts, brand experience, or storytelling with our design team? Find us at [email protected].

04/19/2023

Last night we hosted a hand-selected crowd of content creators, editors, architects, storytellers, at our Creative Factor Salon. This event we lovingly labeled "Content is Dead! Long live storytelling!" What did we talk about? Well...how to tell consequential stories in a sea of sameness, why the Chat GPT threat is pretty empty, when and how people will pay for good storytelling, why you should build things for your super fans, the tumultuous road we've traveled the last 15 years in publishing, how to define your narrative DNA, and why Broadway's the Lion King never has discount tickets (wtf!?). As we partner with The Creative Factor to launch their studio offering (a storytelling service for brands and businesses), we are drawn to people and companies who are taking risks with content. If that's you, don't be a stranger >> [email protected].

04/13/2023

Our design team at Coalesce is working together on a project for 36 Days of Type--a yearly open call that invites designers, illustrators and visual artists to express their unique interpretation of the letters and numbers of the Latin alphabet. The ask? Design a letter or number each day for 36 consecutive days. Yeouch! Well Alex and Barbara have designed a system called “Streetwise," which represents the dichotomy of New York's traditional institutions and its street culture--and what happens when they, er, coalesce.
Follow them on Instagram (linked in our IG) as they design and post a new letter every day!

04/05/2023

Great memories, great works, and great stories come from working with, well, other humans. Read Tucker’s new post (link in bio) on why we are investing in HUMAN words in an age of AI.

03/31/2023

We are investing big in storytelling this year with a shop called The Creative Factor. Because we think everyone—including brands and businesses—has a few stories worth telling. And the best ones are probably told by humans. More soon, but in the meantime, check out the storyteller-in-residence program here: https://studio.thecreativefactor.co

02/22/2023

Throwback to a custom logotype and brand mark we developed for a telehealth platform in 2020 that allowed patients to quickly and easily connect with doctors. We love a branding challenge, of course, but we also really aligned with their greater mission of making healthcare truly more accessible. Here: The lovely logo and name Jetdoc is still using today.

Photos from Coalesce NYC's post 02/13/2023

How it Works: Swiss Design in Brazil was another awesome tutorial in our ongoing series at Coalesce (where a member of our team teaches the rest of us, well, how something works) - taught by our very talented designer, Barbara Cadorna.

Some key takeaways:

-Swiss Design or International Typographic Style was popularized in the 1950s but its technical rules were already in practice as early as the 1920s. You are probably pretty familiar with this style. You see it every day.

-The core principles of Swiss Design are: Asymmetric layouts, grid-based design, use of sans-serif fonts (Helvetica, Akzidenz Grotesk), text aligned flush left/ragged right, use of photography, rather than illustration

-The widely-accepted origins mention Bauhaus, Constructivism, and Suprematism movements, but the less-widely accepted inspirations go way back to the body painting of the Asurini people of Brazil, and the architecture of the Kotoko people in Africa

-As we know: The winners write the history books. And origins are hard to pinpoint. Our truths (especially in design) are not universal. As we continue to evolve and grow how we give attribution to creators, we have to question the stories we are taught.

Full post: https://blog.coalesce.nyc/how-it-works-swiss-design-in-brazil-5604057fe3ad

Want to attend our next virtual How it Works? Shoot us a note and we'll put you on the list.

02/08/2023

This year at our TOY (Top of Year) we killed Coalesce. (Translation: We asked each partner to write an obituary for our company's untimely death 25 years in the future.)

The goal? To see if our long-term visions were aligned. The outcome? Confirmation that we're headed in the right direction (and some pretty long-shot predictions on client work eg. Delta's Moon Base?!)

We didn't invent the exercise (you can find it in Marty Neumeier's book, Zag), but we certainly endorse it. Maybe you should kill your company, too?

Full obituary: https://blog.coalesce.nyc/why-we-killed-off-our-company-at-this-years-toy-fb65a3a243e4

(To be clear, we are still alive and well, and maybe healthier than we've ever been.)

01/18/2023

New crew addition to the manifest for the next moon mission. Too bad Artemis 3 is still two years away. 🐦(Made with Dall-e using “close-up monochromatic studio photographic portrait of a pigeon, wearing a space helmet, dramatic back lighting 1963 photo from Time Magazine”).

12/28/2022

Closing out 2022 with a lot of beautiful design work under our belts (and a whole pile of technical stuff you may never see). Can’t do it without our incredible team and every one of our friends and colleagues who continue to shout out the Coalesce magic to the world. 🖤

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Videos (show all)

We're thrilled to have helped build The Creative Factor's Designer Recommended Gift Guide this year. We used Webflow to ...
Here's our happy little Ghost Notes phantom, now traveling with even more treats. This is an expanded graphic we made fo...
Name a better duo. (This is The Creative Factor's logo mascot with Eleanor, Coalesce's space pigeon.) Our unique allianc...
We are proud to have helped kickoff the inaugural Hudson Film Festival this past weekend upstate. (Coalesce designed the...
Here is the beautiful bumper we designed for the Hudson Film Festival this past weekend. We combined local landmarks (th...
A new space pigeon, fresh from her intergalactic travels, has arrived at HQ. (We name them all Eleanor.)
We are thrilled to be working with the Hudson Film Festival for their inaugural year. Come join us August 11-13 in beaut...
Meet Moonbean: A brand inspired by the elegant modesty of mid-century road-side diners mixed with the mystery of the cos...
We've all seen it. You set out with great product in mind. And by the time it goes live, it no longer delivers on its in...
We love working in Chinatown! Earlier this year we rounded up merch from our beloved neighborhood spots (including Spicy...
Our design team at Coalesce is working together on a project for 36 Days of Type--a yearly open call that invites design...
We are investing big in storytelling this year with a shop called The Creative Factor. Because we think everyone—includi...

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