Five Star Patients

In his fiction novel "The Rainmaker", John Grisham writes about an insurance company that systematically denies all claims for cancer treatment. The carrier forces its ailing members to engage in years-long battles of pre-authorizations, denied claims and never ending appeals. All the while, simply hoping the patient will just die before any expensive treatment is provided. A far-fetched work of fiction? Maybe not so far-fetched. If you've been paying attention to any medical claims lately, you'd swear it's harder than ever to get paid for your hard work these days.

How Health Insurers Have Made Appealing Denials So Complicated Health insurers reject millions of claims for treatment every year in America. Corporate insiders, recordings, and internal emails expose the system and its harm.

40% of people polled would be willing to pay more for "better healthcare". Seems we still have a ways to go.

Patients Would Pay More for Convenient Care Access, Clinical Quality A new survey from YouGov and AKASA found that patients are willing to pay more for convenient care access, like quicker appointment scheduling and access to locations closer to home.

Self Service is coming to healthcare. At least for the registration part. Probably won't help with wait times though!

Self-check-in kiosks to play bigger role in health care facilities Self-check-in kiosks allow greater workflow efficiency for providers and staff, reduce costs and safeguard protected health information.

This group's wiped out $6.7 billion in medical debt, and it's just getting started Nonprofit RIP Medical Debt buys up unpaid hospital bills plaguing low-income patients and frees them from having to pay.