Oxford Utilities

We're proud to announce that Oxford Utilities has been awarded the 2023 Certificate of Excellence in Reliability by the American Public Power Association . We are in the top 25% of municipal electric utilities nationwide for system average interruption duration index (SAIDI). We're the only municipal utility in Mississippi to receive this designation in 2023,, based on 5 years of outage tracking (2018-2022).

To view the list of recipients you can follow this link: https://www.publicpower.org/reliability-tracking/certificate-excellence-reliability City of Oxford

Due to an error by our billing company, some Oxford Utilities customers will receive their bills late this month, with a short turnaround to the due date.

We apologize for this issue and will give additional time for customers to pay their bills. We will not charge late fees or send late notices to these customers during this billing cycle. The bills should be delivered by Saturday, March 30. If you want to view your bill in the meantime you can go to https://oxfordms.utilitynexus.com/ and register your account. Or you can call our office with questions about your bill. 232-2373.

Congrats to Benjie Hanks, our Electric Operations Superintendent, on his final day at Oxford Utilities. He served the City for over 28 years.

Contractors working in Windsor Falls Subdivision hit a water line earlier today. The line has been repaired by our crew. If you experience brown water please flush your service line from an outside faucet until it runs clear.

Starting today we're using a new bill printing company to better serve our customers. We've slightly modified our bills and late notices. You'll notice a change of color, and a little more info on the bill. A sample bill is shown below.

Our main office re-opened this morning at 8AM. If we can assist you with your utility service in any way give us a call 662-232-2373. The parking lot is still a little icy so use the drive thru to make a payment or submit a service order request.

Current Road Conditions in Oxford👏🏼 We are getting there folks! Click on the photo and zoom in for details.

For the safety of our employees, Oxford Utilities main office will remain closed tomorrow, Jan 19th. If you need emergency assistance for your electric or water service please call our after house line at 662-242-2410. Crews are standing by to assist.

TVA has ended the call for voluntary load reduction. Customers are free to use as much electricity as needed. Thank you for your assistance in reducing your electricity demand.

Due to the roadway conditions and extreme cold weather the Oxford Utilities main office will be closed tomorrow, Jan 17th. If you need emergency assistance for your electric or water service please call our after hours line at 662-242-2410. Crews are standing by to assist.

Oxford Utilities customers are asked to voluntarily reduce power usage to avoid impacts to the entire TVA system until further notice. Please see the attached graphic for ideas to help reduce your consumption.

Due to the extreme weather and roadway conditions, our main office will be closed on 1/16. Electric and water crews will be standing by in the event of an outage or emergency. Call 662-232-2410 to report an issue.

With the upcoming winter weather and below freezing temps please take the following steps to prevent your water lines from freezing. If your pipes do freeze please carefully follow the steps shown in the graphic to avoid further damage.

PLANNED OUTAGE: Due to the accident at Jackson Ave and 6th St today, we will take an electric outage tomorrow (Sunday) morning at 10AM to begin work to replace the pole. We estimate it to take 3-4 hours to complete the work. The outage area is shown in red on the map.

Boil Water Alert is LIFTED, effective immediately. Mississippi State Dept. of Health officials just notified Oxford Utilities that all 100 samples were found to be clear and safe.

Boil Water Update:

The City of Oxford water system has been placed under a state-imposed boil water alert due a contaminated routine water sample. Please see the attached notice and take appropriate action. We expect to have results on the re-sample by Saturday, Dec 9 and will post accordingly.

PLANNED OUTAGE: Tomorrow (12/7/23) we will have a water outage from 9AM -12 PM (3 hours) for customers on Greenway Cv and Augusta Dr past Gardenia Cv. The map below details the area that will be affected. This outage is necessary for the contractor to tie in a water line for the new development.

The precautionary boil water notice for Oxford Utilities customers in South Oxford has been lifted, effective immediately. Please see the attached notice for instructions going forward.

Because if a main line break along Hwy 7 S, we have issued a precautionary boil water notice for the area shown below.

Today Oxford Utilities completed the installation and commissioning of a new EV Fast Charging Station in the downtown parking garage. These are the first and only EV fast chargers in the city of Oxford. We'll have a ribbon cutting in a few days but they're on and ready if you're looking for a QUICK charge! Pricing and station location can be found on the ChargePoint app.

The City of Oxford Board of Aldermen recognized our employees for receiving the RP3 Gold at tonight’s board meeting.

A contractor working at the Links Apartments has contacted and damaged a water line. Crews are on the way to assess and will repair the line ASAP.

On January 4, 2023 at 9AM Oxford Utilities will require an electric outage on Thomas St. and Webb St. to remove a tree that has fallen and threatening the power lines. The outage will last approximately 2 hours in order to safely remove the tree. Please see the attached image of the area that will be affected.

TVA has suspended the rolling blackouts that we've been using since 6AM to stabilize the system. Thank you all for your patience during this very challenging time. This is a fluid situation so we will report any further information we gather on the need for future blackouts.

Our rolling blackout plan involves rotating outages for 15 minute duration each hour. As the overall TVA system weather warms and load is reduced, we expect the mandatory blackouts to cease. We have not been given an exact time, as this is a fluid situation.

Due to the extreme weather conditions, TVA can not meet the current load on the power grid and initiated ELCP Step 50, requiring all utilities reduce load by 10%, meaning we will initiate rolling blackouts of our system. The outage should last 15 minutes at a time. This process will continue until the overall electric grid is stabilized.