Hidden Bagel Co.

We’re still slinging the Cranberry Turkey at both shops! Your choice of bagel and schmear with sprouts and cranberry sauce. So simple and fresh!!

Both shops open 8-1.

Voting ends at midnight for the Best of the Northwest Readers Poll! Please go and vote for your favorite small businesses and show them some love!

It’s a Breakfasty Sandwich kinda day! Get it with Sausage, Bacon, Ham, or Morningstar Sausage with egg and cheese! Or hold the meat and add avocado. We love it with the Hollandaise Aioli or Hot Honey!

Both shops open until 1!

Hidden Bagel is now hiring! We’re looking for the following:
1 FT experienced Baker, $19-$22 plus tips
1 FT/PT entry level Baker, $17.50 plus tips
1 PT Kitchen Prep, $17.50 plus tips

Baking shifts are from 5am-12:30pm and 6:30am-1:30pm. The Kitchen Prep position could be from 2pm-6pm. We are looking for 4-5 days a week with at least one weekend shift.

Free ice cream and bagels are included with each shift!

🥯Bakers will be responsible for mixing and rolling dough, baking bagels, and managing all aspects of bagel production.

* Attention to detail and a passion for baking
* Friendly, positive attitude, growth mindset and motivated to learn
* Must be able to lift 50 lbs and work standing for a minimum of 2-3 hrs straight
*Requires a high level of repetitive motion involving the hands, wrists, arms, and back.
* Must be able to taste all products, despite food intolerances, for quality control
* Bakers must be 20+ with valid driver’s license, will drive van short distances for deliveries (Preferred)
* Knowledgeable of safe food handling and current WA state food handlers card required
* Dishwashing and daily cleanup
* Daily cleaning and maintenance of equipment and workspace

🔪Kitchen Prep Assistant
This position will be responsible for assisting the front and back of house with various tasks including but not limited to: baking eggs, making cream cheese, packing cream cheese, chopping vegetables, mixing dough, making sauces, washing dishes, and cleaning.
* Follow and complete lists
* Be consistent with preparation of product
* Ability to work with efficiency and care for maintaining quality
* Organized with good time management skills and works with a sense of urgency
* Clean as you go work ethic: maintains clean and orderly work environment
* Excellent communication skills (verbal and written), takes direction well, works well independently and as a team

Email [email protected] if you want join a fun, laid back, yet professional crew at an award winning bagel shop!

So many ways to celebrate today! Enjoy a Pizza Bagel for breakfast for $5 or $6 and a Lox of Moxie or Lox of Love for lunch for 20% off!!

Happy National Food Day!

Just a reminder that for the month of February we will be doing a Happy Hour Tuesday-Thursday from 8am-10am for 15 % off all bagels!! The discount will apply to the online stores as well!

We also have a new special at the South Hill, Blueberry Bagel Bread Pudding! Served warm with butter, syrup, and whipped cream for $6.50. Add crispy bacon if you love that sweet and savory combo!

$2 off our Pizza Bagels today and every Friday through February!! In store and online at both locations!

Looks like the forecast is calling for carbs and cardigans for the next few days!! 🥯😁🥯☁️

We’re doing a Happy Hour for 15% off bagels and bagel sandwiches from 8am-10am this Tuesday through Thursday. It’s a perfect time to pick up a bag of bagels on the way to the office or for a little treat after dropping the kiddos off at school.

Offer good online and in store!

Rainy Saturdays need a little a something…

Have you had our Pizza Bagels lately?? Starting this Friday they’ll be on special for $2 off at both shops! Our Cheese Pizza Bagels will $5 and our Pepperoni Pizza will be $6. You can also get a side of grinder sauce for free!

Let’s get this preekend started!!

Lox Benedict Sammy anyone? This was my lunch last Sunday and it was so good! It was a build your own bagel sandwich with egg, 1 slice of smoked salmon, red onions, hollandaise sauce, and scallion cream cheese. Next time I’ll add a few slices of avocado to really pack a nutritional punch!

We’ve heard of cozy cardio, but we’re more interested in cozy carbio! Getting cozy with some carbs is on our weekend to-do list!!

How are you staying cozy this weekend?

Pizza Bagels are back at our Kendall Yards location for a limited time! Pictured is our Cheese Pizza Bagel with tomato and pesto, available at both shops!

Online shops are turned on for pickup and delivery!! 25% Snow day sale is still in effect!

We’re open at both locations and we’re continuing our 25% off of everything but our gift cards sale!

Discounts will automatically be taken online and in-store!

Be careful out there, bagel besties!

We’re open and we’re doing our first Snow Day sale of the year!! 25% off all bagels, bagel sandwiches, bagel bundles, schmears, and drinks! Discount will automatically be applied online and in store!

Also, if you post a snowy bagel story and we repost it, we’ll give you a $5 gift card to use on your next visit!

See you soon bagel besties!

Happy almost National Bagel Day! Grab some bagels today so you can celebrate tomorrow!! As much as we love these National holidays that celebrate our favorite foods, we’re always closed on Mondays so we won’t be slinging any bagels on January 15th.
We love a good hustle, but we also love balance. 🥯🤗🥯

Thank you Bagel Besties for another fantastic year in our little bagel world!

We’re embracing all the -7 degree winter vibes with freshly baked bagels basking in the sunshine!❄️🥯☀️ Warm up your day with our toasty treats!

Weekly schmear! Our dill pickle cream cheese is available at the South Hill today, Kendall Yards tomorrow, and both shops through the weekend! Feeling like a big dill? Pair it with our Pickle Cheddar Ranch bagel for the ultimate pickle experience!

Just trying to get back into the swing of things. Anyone else just feel out of sorts this week? I’m pretty sure I just need another bagel!

Green grass in January? Our beautiful Parmesan Pepper bagels look even better against the back drop of our mild Winter! We’re here with the hot coffee and bagels to ease you in to 2024! Both locations open until 1pm!

Happy New Year’s Eve! Both shops will be open regular hours today from 8-1! We’ll be closed Monday AND Tuesday, so you may want to plan ahead and grab a few extra bagels!

Cheers to the New Year!!

Good morning bagel besties!! Both shops are open and we’re serving up all the bagel sandwiches!

We’ll be open our regular schedule this week, then closed Jan 1st and 2nd.

We know you have some bagel bucks burning a hole in your pocket so come on in!

We can’t wait to get back to business as usual!

Merry Christmas Eve! We will be rolling in bagels and schmear from 8am until sold out at the South Hill.
🥯We have plenty of bagels for walk ins!
🥯No bagel sandwiches today.
🥯Kendall Yards closed.
🥯We will turn the online store on around 9. Did I mention we have a lot of bagels?
🥯Both shops will be closed
Dec 25th & 26th.

Let’s move some bagels!!

Only one more day to get some bagels before the holiday! Pre-orders open today at 3pm for Sunday pickup!

Just a reminder we will only be doing bagels and schmear to go at the South Hill. We will not be serving sandwiches on Sunday.

-We will be open from 8am - until sold out Sunday.
-After Sunday, the South Hill will re-open Wednesday the 27th with our full menu and full staff.
-Kendall Yards will remain closed and will re-open Wednesday the 27th with our full menu and full staff.
-We will not be doing sandwiches or toasted bagels this weekend.
-You can pick up your gift cards at The South Hill this weekend from 8am-8pm Saturday, and 8am-4pm Sunday. We can hold them for you as well.
-You can pick up your Kendall Yards gift cards from 2-8 Saturday. The Scoop will be closed in Kendall Yards Christmas Eve. We can hold them for you as well.

Sunday Bagels!!
Plain
Everything
Sesame
Salt
Poppy
Rosemary Garlic Salt
Asiago
Jalapeno Cheddar
Pickle Cheddar Ranch
Bacon Cheddar
Parmesan Pepper
Blueberry French Toast
Salted Chocolate Chip
Gluten Free

Plain
Scallion
Roasted Garlic
Lemon Dill
Vegan Plain
Strawberry
Sweet Orange

🥯Saturday Pre-orders are live! 🥯

Here’s a recap of what’s happening this weekend!

-Kendall Yards will remain closed and will re-open Wednesday the 27th, full staff, full service.
-The South Hill will be open for pre-order pickups and walk ins for bagels and schmear this Saturday and Sunday.
-We will be open from 8am - until sold out, both Saturday and Sunday.
-We will not be doing sandwiches or toasted bagels this weekend.
-You can pick up your gift cards at The South Hill this weekend from 8am-8pm Friday & Saturday, and 8am-4pm Sunday. We can hold them for you as well.
-You can pick up your Kendall Yards gift cards from 2-8 Friday and Saturday. The Scoop will be closed in Kendall Yards Christmas Eve. We can hold them for you as well.
-The 35% off gift card promotion ends tonight.
Saturday Bagels!
Plain
Everything
Sesame
Salt
Poppy
Rosemary Garlic Salt
Asiago
Jalapeno Cheddar
Cinnamon Raisin
Pickle Cheddar Ranch
Bacon Cheddar
Parmesan Pepper
Blueberry French Toast
Gluten Free

Plain
Scallion
Roasted Garlic
Lemon Dill
Vegan Plain
Strawberry
Sweet Orange



Can’t wait to sling some bagels and schmear and see everyone this weekend!!

Hey, hey bagel besties!! Things are looking up! We resurrected our bagel baking beast from the dead and she’s up and running, holding temp, cooling down, and turning off!

We mixed a batch of dough to test out Friday and if all goes well we will be selling bagels on Saturday and Sunday! We will just be doing bagels and schmear to go at the South Hill location, like the early days. We will not be toasting or making sandwiches and Kendall Yards will remain closed through the weekend. We’ll post tomorrow about Saturday and Sunday pre-orders and when they will be available.

Next week we will be back to business as usual starting Wednesday at both locations, full menu, full staff. We are still on a day by day basis, but we are cautiously optimistic and this is what we are planning for the last week of December.

We are still looking for an oven but it’s something we don’t want to make any rash decisions about. Most of the steam rack ovens that we are looking at are 6-8 weeks out and close to $40K new, so it has to be right.

Thanks again, to my neighbors Travis and Heleen Dewey, for coming to my rescue! Travis really went above and beyond to help us out. We are so, so lucky for ALL the support we received this past week.

See you soon!!

Bagel besties are the bestest! Thank you, thank you, thank you for all the love and support this past week! All the calls and messages with ideas and leads on equipment parts has been incredible. My neighbor of 15+ years saw my post and reminded me that her husband is a maintenance engineer and has years of commercial baking equipment repair experience. Did I know this?Jackpot! He met me at the shop on Sunday(what a saint!) and Monday he was able to get it fired up and holding temp for many hours… unfortunately it wouldn’t turn off. We’re making progress, but we still need some parts. The best thing is just getting a second opinion on the situation from an independent source that I trust. Absolutely priceless! Thank you Travis and Heleen!

We had so much activity through the eGift Card link, that an account review was triggered by Square. They disabled the link Saturday morning so we had to pivot to selling the paper/plastic gift cards through our online store! The link is working again, yay. We will be loading all the plastic gift cards on Tuesday and you’ll get an email when you can pick them up. It will most likely be during Scoop hours starting Wednesday. If anyone needs them sooner or in different denominations just email me, [email protected]. We’ll keep the 35% off sale through at least Friday. Thank you again for supporting us this way!

We were able to get all the employees on standby and they can start claiming unemployment right away while being able to pick up shifts to get the shops reset. They have been absolutely amazing and understanding!

It looks like we will be covered by insurance for some of our losses, so that’s great news as well. Thanks to our insurance agent Matt for reviewing our coverage and getting a claim opened first thing this morning!

My dear friend Beth, my bagel mentor from NJ reached out and jumped right in with ideas for new ovens. She got me in touch with an amazing contact and we’re working through our options! She is just so knowledgeable and willing to share her experience in the industry! We have talked and texted for the past few days and it has been a lifesaver!

More shout outs in my next post!

TL;DR
We’ll be closing for several weeks to remodel and get a new oven.😞
We love our employees!🥰
We’re discounting our e-Gift Cards 35%!🤑

Dear Bagel Besties, it’s not looking good. It seems that our beast of an oven has died at the ripe old age of 25! While we had plans to replace it soon, we had hoped to make it to our 2nd Birthday, which is this weekend!

Unfortunately, Hobart was unable to find or source the parts. They said they would have to fabricate the parts and it would take 3-4 weeks. So that wasn’t going to work. When I bought this oven in 2021, there were two of the same models available. The second was still available so we pulled the parts we needed with plans to buy it to keep us going until the first of the year. Sadly, the parts we pulled didn’t work this morning. So here we are. The thing is we’ve been holding off expanding into wholesale until we got a new oven. This turn of events has accelerated our plans and we’re determined to make the best of it.

With that being said, we’re going to have to close for the rest of the year. On a good day a new piece of equipment might take a week or so to order and another week to ship. One of the reasons we got this old oven was, back in 2021 new equipment was back ordered 30-40 weeks. Ovens and walk in coolers were especially hard to get. We needed an oven that would work with single phase power because of our old building. It was going to take $30K to bring 3 phase to the building, not gonna happen. We were able to get our giant dough mixer and bagel roller built to work with the building. We found a roll in rack oven in town and Hobart was able to rebuild it with a single phase motor. It was a great solution for all of our time and money constraints. In the end it’s still an oven from the late 1900’s. We’re grateful it got us this far. Enjoy the video of us getting it into the shop and set in place! All of this to say, getting an oven to work in our space will take weeks to get, especially this time of year.

We are working on finding another kitchen to bake out of as well. While we probably won’t bake daily, we could potentially do weekends or pre-orders like we used to do when we first opened. We tested one kitchen/oven out today. And while it didn’t work out, we’ll keep trying other ovens and spaces.

My biggest concern right now is that our employees are ok! I feel absolutely sick that they are having to go through this. We’ve had such a great year! Our 2nd location has done well and the majority of our team have been with Hidden Bagel for over a year. It’s just not fair. They deserve to feel safe and stable! From my conversations with the Employment Security Department today, most will be eligible for standby unemployment and I’ve submitted the paperwork to hopefully get them approved faster. They will get paid next week, we’ll make it happen. We may also have shifts available at The Scoop.

The other part of my day was crunching the numbers. The kind of oven that we need for more bagel production, range in price from $23K-40K, plus shipping and tax. We may have to get more electrical work and other work done to remove the old oven and install the new one. While we have savings, credit, and financing options… we will still need a buffer for everything else. The reason we’ve stayed the hole in the wall kinda place is for months like this. As much as I want a new floor, I also need cash on hand.

To ease the financial burden, we're offering our gift cards at a 35% discount, similar to our pre-opening promotion in 2021. This way, we reward our loyal customers rather than spending more on leasing and financing. Discounted e-Gift cards are available right now on our website, www.hiddenbagel.com. We’ll have the plastic and paper gift cards available next week at The Scoop shops for all your last minute Christmas shopping.

https://squareup.com/gift/MLHYMWKX4TEBX/order

Thank you to everyone that reached out and offered help and advice. I feel so lucky to be a part of the small business community in Spokane! I’m also so thankful for all of our amazing customers checking in on us and walking through our doors each and every day. Hidden Bagel has been such an absolute joy to be a part of these past 2 years. I can’t wait to see how we glow-up over the next month!

One of my many toxic traits is seeing the best in every situation and moving ahead confidently once a decision is made. I’m still wallowing a bit, since this affects my staff directly. I've been home sick since last Wednesday, so it's been particularly challenging to be away from them and the shops.

Please excuse the rambling above; I'm a little loopy on cold medicine.

We’ll be closed again today, Friday, at both shops. The short version of the story is that both our walk in cooler and bagel baking oven went down yesterday. The walk in cooler got fixed, but we are still waiting on the oven to be repaired, which should be this morning.

Thanks for your patience and understanding!

Sorry bagel besties, both shops will be closed today, Thursday 12/14. We’re experiencing technical difficulties at HQ. Sorry for the inconvenience!!