Boost IT

We love what we do and it shows.

"This business is really the unsung heroes of the Empire Team who keep the cogs ticking in the background for us every single day. We have been working with Boost IT since 2022 and it has been a romantic love affair for all members of the team as they solve our IT issues in the most timely and efficient manner possible. I am honestly so excited to sing the praises of Boost IT and why we love them so much!"

Thank you for the kind words .accountants! The Boost IT team very much enjoys being part of the Empire team.

Expect a partnership based on trust and integrity.

Ben, Bailey, and Richard attended an HP and Auscomp event this week, where they got an overview of the latest laptops, Poly meeting room/video conferencing, and networking solutions.

Staying current with the latest products helps the Boost IT team suggest the best vendor-agnostic solutions as part of our IT procurement service. Grow your business with the right technology.

Learn more: https://www.boostit.com.au/it-services/business-grade-hardware-software/

We are thrilled to announce that we’ve reached a milestone of 100 5-star customer reviews on Google! 🌟🌟🌟🌟🌟

A heartfelt thank you to all our customers for your unwavering support and trust. Your feedback inspires us to keep delivering the best IT services possible with our straightforward and transparent approach.

Create stunning email signatures for your organisation. Because you deserve more than lukewarm regards.

Get a fully managed email signature service, which integrates with your Microsoft 365 email solution.

Learn more: https://www.boostit.com.au/it-services/email-signatures/

Luca and Ben spent a few days together last week to work on our new service management platform.

Over the last week, a few Boost IT staff have trialed Microsoft 365 Copilot, and we would like to share an overview with you.

As of January 15, Copilot was made available to businesses of all sizes.

Learn more: https://www.boostit.com.au/introduction-to-microsoft-365-copilot/

February is the border between Summer and Autumn. Are you ready for the next seasonal wave of opportunities? Boost IT is ready to help your organisation and in 2024.

Your Strategy must be monitored, managed, reported and updated to be effective.

Learn more: https://www.boostit.com.au/it-services/cyber-security/

By default, no entity should be trusted.

Learn more: https://www.boostit.com.au/it-services/cyber-security/

Post lunch pic. Our Brisbane team welcomes Bailey, who brings his calm professionalism and IT / Networking skills to the Boost IT Help Desk.
Left to right: Kristina, Bailey, Liam, Ben, Rich, Sha
In front: Dylan

Boost IT is growing, and we are excited to announce that we are expanding our Help Desk support hours.

You will have 3 extra hours of support coverage every weekday.

Help Desk hours have changed to 7am to 7pm AEST on weekdays. After-hours and weekend support is available on request.

Help Desk coverage in your local time:

Brisbane: 7am to 7pm
Sydney: 8am to 6pm AEDT | 7am to 7pm AEST
Melbourne: 8am to 6pm AEDT | 7am to 7pm AEST
Perth: 5am to 5pm
Adelaide: 6.30am to 6.30pm

OpenAI's GPTBot has been freely gobbling up internet content. It has likely vacuumed up your content already, but for future versions of ChatGPT, you can now tell GPTBot to not scrape your content.

Learn more: https://platform.openai.com/docs/gptbot

With the demand for commerce taking place online, your business website is critical. This makes it a prime target for malicious cyber-attacks.

Secure your business website from cyber-attacks with these four essential cyber security wins.

At Boost IT, we can provide you the support you need to keep information and website secure from potential threats.

👉 Read more: https://www.boostit.com.au/websites/website-security/

Before you connect your device to a public charging station, think twice! Juice Jacking may leave you with more than just a dead phone battery.

To keep your devices and data secure, consider using an AC power outlet and your own USB cables with you when traveling or carrying a charging-only cable which prevents data from sending or receiving while charging.

👉 Read more: https://www.fcc.gov/juice-jacking-tips-to-avoid-it

Recently, Google Calendar has implemented a new policy aimed at combating spam. The policy states that calendar invitations will only be automatically added if there has been prior interaction between the sender and the invitee.

If you haven't had any email interaction with the recipient and they use Google Calendar, all they need to do is click 'I know the sender' and 'Yes' to accept the invite - and they're set!

👉 Read more: https://help.calendly.com/hc/en-us/articles/13009942892311-Google-Calendar-Invitations-Unknown-Sender-emails-

It's gratifying to become a trusted partner, and have the opportunity to be a proactive ally for many of our customers.

See full review here: https://g.co/kgs/mJFhAj

📢💬 If you have any thoughts, suggestions, and insights about your recent interactions with us, give us a Google review.

Changing IT providers doesn’t have to be hard. Our process is seamless, and we project manage the transition, so your business is not adversely impacted. We will support you through the process and communicate directly with your existing IT provider.

👉 Learn more: https://www.boostit.com.au/it-services/managed-services/

Stay secure. Stay ahead.
According to a survey by Egress, 93% of organisations experienced email security incidents in their Microsoft 365 environments.

Don’t become another statistic. Book a call to talk to us about how to significantly avoid or reduce the impact and risk of cyber security incidents.

👉 Learn more: https://www.boostit.com.au/it-services/cyber-security/

Read the survey report:https://www.egress.com/media/vjxp1yc2/egress_email_security_risk_report.pdf

We are chuffed to be called “the real deal!” At Boost IT, we value the opinions and experiences of our customers. Each member of the Boost IT team is selected to align with our values to act with integrity, generosity and care.

See full review here: https://g.co/kgs/dzs9Le

📢💬 If you have any thoughts, suggestions, and insights about your recent interactions with us, give us a Google review!

The impact of a Cyber Security incident on a small to medium business can be devastating. The Australian Cyber Security Centre (ACSC) Small Business Survey revealed an estimated annual loss of $300 million each year due to cybercrime. Now, it is important than ever for business owners to become more aware of the potential modern risks and seek ways to protect their assets.

👉 Learn more: https://www.cyber.gov.au/resources-business-and-government

Stuck with inconsistent and badly formatted email signatures across your business, with some devices not sending an email signature at all?

If you are using Microsoft 365, we offer central cloud management, professional design and instant deployment of your email signatures on ALL company devices. Get festive and marketing banners, legal disclaimers, images, links, plus custom rules for some staff or departments – there are so many options!

👉 Learn more: https://www.boostit.com.au/it-services/email-signatures/

Do you find yourself frequently trapped in a cycle of repetitive and time-consuming tasks such as scheduling meetings, replying to and filing emails, and managing your calendar? Microsoft’s new AI tool, called “Copilot”, helps streamline and delegate these repetitive tasks. This will allow you more time for strategic and innovative thinking.

👉 Learn more: https://news.microsoft.com/reinventing-productivity/

Last month Ben had a wonderful opportunity to visit Mallorca for 4 days as part of a 2023 Microsoft Security Program. As one of only 100 Microsoft Partners invited, Boost IT chose Ben to learn the latest Security Solutions and Microsoft 365 and Azure Best Practices directly from Microsoft.

Reflecting on the experience, Ben expresses his thanks: “I had a wonderful trip to Mallorca and Barcelona. It was a rewarding and enjoyable experience that I will never forget!” 😊

One small accident, like spilling a drink on your device or clicking on a malicious link could mean losing all of your data.

That is why it’s so important to schedule regular backups. It will give you peace of mind that you can restore your data if something goes wrong.

Learn more: https://www.boostit.com.au/it-services/backups/

Join the IT Boosters! We are two Level 1 Helpdesk / Support Engineers in .

Learn more: https://www.seek.com.au/job/66016809

Join the Boosters! We are a Junior Helpdesk / Support Engineer role in Mascot in .

Learn more: https://www.seek.com.au/job/59330956