TalkShop Retail Agency

🌈 No new bookings as we work to closing off the beautiful business.
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It’s been a busy year for TalkShop Retail. As retail re-opened and customers found their way back in to spaces, new and interesting projects emerged.
I love how varied visual merchandising is! Here are some of the highlights-
• VM consulting and Project Management for Allure Retail Eltham Village.
• Appeared on a podcast for thelotco to talk about Experiencial VM.
• Attended Life Instyle on the Business Couch to support retailers in strategic VM.
• Event styling and exhibition curation and design for NICA.
• Installation and Project Management for
Optus Christmas windows- Melbourne, Sydney, Brisbane and Parramatta.
• Seasonal VM support for small businesses from concept to install.
• VM strategy and support for medium retail businesses- VM Guidelines and Planograms.
• Collaboration with stakeholders, makers and suppliers for all projects.

Wishing you all a happy festive season. Watch this space for new services coming in 2023!

and I have a candid chat for her podcast. If you want to get to know more about me, what I do, why and even some great tips on how- have a listen.
Mel and could honestly talk all day about retail, so I’m surprised it’s only 45 minutes.
If you like what I have to say and want to start a conversation, get in touch for 2023!

🎄We all know that the festive season is a crucial time for retail businesses, but it can also be overwhelming. There are so many things to do and prepare for, not only in terms of product range and pricing, but also ensuring your online store is performing at maximum. It's easy to feel overwhelmed by it all.⁠
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🎁 Our Get Cracking for Christmas course will help you plan ahead so you're ready to take advantage of every opportunity during the lead up to Christmas. ⁠
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👯‍♀️ Gemma and Bec have years of experience working with retailers at this time of year, so we know how important it is that you don't miss out on any sales opportunities or lose focus on what's most important now - your customers!

☕ Ok, it's Friday- how the hell did that happen?

Image:

How to improve the customer journey, experience and functionality of your online shop and your bricks shop

Ever look in awe at some retailers and think- how do they do that? A lot of work goes in to making the seamless bricks to clicks work well and deliver consistency. In this booklet, I summarise all the key areas across all channels in simple terms, with real examples of best practice. You can do it all, but it can take time!

Download this Masterclass with so much GOLD for only $24.95 !

Hi from Melbourne 🥶

🌈 Monday morning motivation

🌈 NEW BLOG We showcase key trends and opportunities for retail success beyond the Pandemic.⁠

Covid-19’s continued reshaping of the retail landscape means it’s time to put physical brand spaces back in to focus (hoorah!). ⁠

From tried and tested formats to box-fresh ideas- LET'S GO!

Are you harnessing opportunities to communicate to your customers how you are doing the right thing?

It isn't always obvious to them, but customers are shopping with a conscious.

🌎 What are you doing to help the planet?

🛒Start the day with sales in the cart⁠
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Is your online store letting you down?⁠
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Would you like to build an online experience that makes more sales and really feels like a visit to your store? ⁠
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Our website reviews give you a roadmap that outlines the steps you need to take to make that a reality.⁠
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"This website review is one of the best value documents I have bought. It's hard to impress me, but I am very impressed."

“Wow, ladies! The report was fantastic! I was so impressed with the level of information and advice you’ve provided. It’s thorough and full of practical tips, that I’m certain my client will increase conversion rates, aka sales.”

📆Book your website review today

💫 Do you dream of your store becoming a 'must go' destination? Wish you had a cult following to connect with and share what you have created with?

⭐ That's where we come in... creating store experiences that leave a permanent impression. And get customers coming back.

🎁 Book a My Bricks Shop Review and let's get started

✏️ I love a cute shop illustration and this one is no exception! It is such a nice touch to add to your socials and ecommerce, to build a connection to your bricks shop.

Illustration by:

🌈 To colour block or not to colour block?

Personally, when I have to merchandise a store with ALOT of product, I love to use this technique. It helps me and the shopper to organise their thoughts and is more visually harmonious.

Image: Pinterest unknown source

🌈 One of the best parts of this job, is receiving comments like this from retailers that we meet a long the way.

☀️ You get one chance to make a first impression and when we attend we meet the most lovely people! It's amazing how much connection can be made in a short time.

📞If you want to chat and see if we are a good fit for you, get in touch.

⭐ A great wall display can not only tell a story and add interest, it can also act as sneaky storage!

💡TIP- when arranging your wall, keep it interesting by positioning the products both vertically and horizontally. Keep scale in mind too, to maintain balance and harmony.

💎 These are my favourite words! Excuse the pun play on my name.

❤️ What are the best words you can hear from your customers?

Not hearing them enough? Let's talk.

💛 Client appreciation post- we have worked with Viv from Little Miss Audrey for awhile now. When I went to visit last week, I thought, 'this is such a pleasure, I get to work with good people and great product- how lucky?'

I look forward to going there, as well as all the places I visit or people we coach. This year the focus for TalkShop is on quality, not quantity and I think the shift has really allowed me to build report and lasting relationships.

Photo: Little Miss Audrey, Malvern East in all her glory.

Wouldn't it be great if you had a tool that you could refer to for all of your day-to-day store needs?
How helpful would it be if everything was laid out for you- daily, weekly, monthly and quarterly?
Well, we have gone and done that for you, because we know all the retail things!

Download here or FREE, a 6 month calendar, complete with tips and prompts to make your life easier.

Some store candy for your Saturday. Where is this? I found it unreferenced on Pinterest.

This week has only been 3 days so far, but I think I have already been to see 100 shops and spaces!
Very nice to have some time at home to actually document findings, put together concepts, and do some much needed admin.
Not to forget, spending time with my ultimate PA's Lulu (photographed) and Jax (camera shy/non-stop sleeper)!

I have 1 spot left for coaching in May, so get in quick!

Lest we forget.

The time is now to get serious about your retail store, online and bricks. If you are looking for new insights on how to increase sales, improve customer service or even manage operations more efficiently, then this coaching is for you! We'll give you the tools and knowledge necessary to elevate your business' performance in ways that will surprise and delight customers.⁠
After completing the coaching sessions, you will have a clear roadmap to becoming a retail destination not just a store. You will learn the difference between managing and growing your business. You will feel more knowledgeable and confident on how to find, attract and retain customers, how to turn your store into a unique space, and how to become the go to store in town. ⁠
I have teamed up with Digital Marketing expert Bec from to bring you the most up-to-date retail and ecommerce coaching program.

So be nice!

The Queen of Colour, Kate Spade uses every opportunity to draw the customers in.

Many of our clients that have both ecommerce & bricks stores ask for ideas to draw foot traffic to their unique locations.

Here are some ideas-

✔️ Use decals that adhere to the pavement to direct
✔️ Find a sandwich board and make it eye catching
✔️ Ride to work and leave your bike out the front in the stores brand colours!
✔️ Use flags, banners or arcade signage that stands out
✔️ Paint your facade to match your brand

Go!

Need more of these awesome ideas and a bit of hand-holding?

Store Experience Coaching bookings open now for May!

Trying new things can be scary, but it’s a must for any retailer who wants to thrive. You need to develop a willingness to experiment and innovate in order to get ahead.
Will all your efforts be successful? Maybe not. But you’re guaranteed to pick up some valuable lessons along the way.

💚 You have most likely been watching our stories and reels lately, so it is no secret that we have been in Sydney for .

I went with Bec, resident digital,ecomm and analytics guru. It takes a village to run a small business and Bec and I met at the right place and right time. We love working together on projects to make shops destinations, both bricks & clicks!

Some fun stuff I learnt about her on our trip that I didn't know before-

🌎 She has lived in New Orleans
📸 Has studied Accounting and IT and currently Photography!
🐶 She has 2 Spoodles (one Oodle is not enough..)
🛍️ Bec and her husband had an online pet store- one of the first to exist.

If you want to learn more about Bec and the rest of the team, follow link in the bio.

DO WHAT YOU ❤️

👟 We have our funky runners ready for whizzing around this coming weekend.

Spots to see us on The Business Couch have filled fast and there are only a few left.

We will make a huge effort to come around when-ever we can to see the vendors. Looking forward to experiencing what you have to offer and check out the innovation in product displays.

If you are a wholesaler, be sure to download our FREEBIE- VM Checklist for Trade Fairs

*NEW* The time is now to get serious about your retail store, online and bricks. If you are looking for new insights on how to increase sales, improve customer service or even manage operations more efficiently, then this coaching is for you! We'll give you the tools and knowledge necessary to elevate your business' performance in ways that will surprise and delight customers.⁠
After completing the coaching sessions, you will have a clear roadmap to becoming a retail destination not just a store. You will learn the difference between managing and growing your business. You will feel more knowledgeable and confident on how to find, attract and retain customers, how to turn your store into a unique space, and how to become the go to store in town. ⁠
I have teamed up with Digital Marketing expert Bec from to bring you the most up-to-date retail, ecommerce * social media coaching program.

Link in bio, booking May NOW!

Ready to create an awesome e-commerce site?

This handy FREE download lists all the things you will need before you start designing and building you website.

Save time & get your copy via Freebies our bio 💋

🎈 Pick 3...
Loving the designs from .anne.creative

❤️ Reflecting on past work and found this gem! Adding flourishes to enhance the customer experience often involves power tools, ladders, hammers you name it!

💫 Store need a refresh? Book now for May.

Sleepy Saturdays and interior inspo from Pinterest.

It's all about the accessories.

One of the most important differentiators between you and your competitors is the experience you provide. The easiest way to ensure customers enjoy themselves is by providing high levels of customer service.

💫 What is TalkShop?
TalkShop Retail helps retailers create compelling shopping experiences for bricks & ecommerce. We offer superior quality retail business mentoring programs & services that provide expertise in product placement strategies for the modern shopper, as well as visual merchandising tactics such a sensory displays or interactive areas to drive foot & click traffic.

🛍️ Our store experience services are all designed around helping clients be more competitive on today's marketplaces by providing innovative ideas tailored specifically towards your individual needs!

👉🏼 Mentoring program launching soon! DM to go on the waitlist.

Will we be seeing you in Sydney? Come and visit on the Business Couch, we can't wait to meet you.

In your 45 minute session, you will discover actions to kick start your store's purpose, values and strategies to ultimately increase sales and visibility. A session with Gemma and Rebecca is for retailers who have a fashion or lifestyle shop either physical and/or online and who want to do the work to unpack what is unique about their business so that they can elevate their retail game and transform their shop into a destination.

Click the link to book now!