ITIL Training

Part of ILX Group, ITIL Training offers the suite of ITIL® 4 modules for professionals in IT service management.

It helps businesses continually improve by teaching a set of practices adopted by HP, IBM, NASA, and Disney. The IT Infrastructure Library (ITIL) remains the gold standard as a best practice methodology for the successful integration of business and IT. We provide e-learning and classroom training courses in ITIL as well as tailored corporate solutions.

01/07/2024

From now on you can access all our ITIL® 4 resources on our main ILX Group channels!

Follow us on Instagram, Facebook and LinkedIn to make sure you don't miss a post.

18/06/2024

Do you want to find out a bit more about ITIL® 4 before purchasing your training?

If you're looking for a quick introduction that covers all the important details, then look no further than our 'ITIL® 4 in 15 minutes' podcast episode.

Listen now: https://buff.ly/3Vnpvgy

17/06/2024

Thinking about getting a new job? If you’re in the market for a bigger and better salary, a new qualification is a great way to make that happen!

And luckily for you, our June sale starts TODAY with fantastic discounts across our range of ITIL® 4 courses.

10/06/2024

We're partnering with PeopleCert for another webinar to explain all you need to know about ITIL® 4!

Join Roman Zhuravlev, Senior ITIL Architect at PeopleCert, on Thursday 27 June from 12:00 (BST) to hear about the most important and often unknown facts about ITIL® 4 - and why it's relevant for anyone working in an IT or digital team.

Register now: https://buff.ly/4ebVecW

04/06/2024

The ITIL® 4 scheme is comprised of numerous certifications that provide you with the essential skills needed to pursue a career in IT service management.

Start with the ITIL 4 Foundation certification, and then you can progress through the Managing Professional or Strategic Leader designations.

31/05/2024

Our May sale ends TODAY!

It’s your last chance to unlock the treasure trove of discounts available now on our website!

Photos from ITIL Training's post 30/05/2024

A service catalog is a structured document or database that provides a detailed list of IT services an organisation offers its users or customers.

A service catalog can be a game changer in improving service availability, experience and efficiency. Read our latest blog to learn more about what a service catalog is, and the key components involved: https://buff.ly/4aLDsdW

Photos from ITIL Training's post 23/05/2024

Understanding and implementing regulatory compliance in conjunction with ITSM industry standards is not just about legal adherance - it's a strategic tool that enhances operational efficiency, boosts customer trust and mitigates risks.

So, what do organisations need to do to ensure compliance is at the heart of their ITSM? Read our blog to find out: https://buff.ly/4bLJ8oT

20/05/2024

If you’ve been thinking about adding a new certification to your CV, now is a great time to do it… because we’re offering up to 30% off in our May sale!

Upskill with our selection of ITIL® 4 training courses.

Photos from ITIL Training's post 16/05/2024

Struggling to know where to start with your ITSM career? Gaining experience may seem challenging but with the handy tips in our latest blog you'll be on the right path.

Read now: https://buff.ly/4dFk6th

15/05/2024

Verbessern Sie Ihr Projektmanagement durch Service Management und steigern Sie die Effizienz in Ihrem Unternehmen!

Das Webinar bietet praxisnahe Anwendungsbeispiele und Insights, um ITIL 4 nahtlos in Projekten zu integrieren.

Melden SieSie sich jetzt für das kostenfreie Webinar am 16. Mai, 11 Uhr (MESZ) an.

https://buff.ly/4btNqkW

Photos from ITIL Training's post 09/05/2024

Fostering a culture of continual service improvement (CSI) in IT Service Management (ITSM) is crucial for organisations aiming to:

- Enhance the quality of IT services
- Increase customer satisfaction

Read our latest blog to find out how to do it: https://buff.ly/3UwsR05

02/05/2024

The Internet of Things (IoT) is re-shaping industries, transforming everyday objects into smart, interconnected devices that offer unprecendented efficiency, convenience, and insight.

But what is IoT, and how can you improve your skills in this area? Read our blog to find out: https://buff.ly/3whF6pi

30/04/2024

Are you looking to develop your IT service management abilities? Our ITIL® 4 courses could be perfect for you!

You’ve got just hours left to take advantage of the stellar deals in our April sale.

Photos from ITIL Training's post 25/04/2024

There are many tools and software that can make the role of an ITSM professional more efficient and effective.

In our latest blog, we explore some of the most popular tools currently available in the industry: https://buff.ly/3Wd0cQ4

19/04/2024

Our April sale starts TODAY… with discounts that are out of this world!

Whether it’s e-learning, virtual or classroom training we’ve got the course for you.

Photos from ITIL Training's post 18/04/2024

It's easy to let reporting fall to the bottom of your to do list. But it's vital for ensuring your IT services align with business objectives and deliver value.

Discover our top tips for measuring and reporting ITSM performance in our latest blog: https://buff.ly/4aX4q2I

11/04/2024

Cloud computing has emerged as a critical technology underpinning the growth and transformation of businesses across various sectors.

As businesses increasingly migrate to cloud platforms to benefit from scalability, flexibility and cost-efficiency, the demand for skilled cloud professionals has skyrocketed.

Read our blog to find out how you boost these skills in your organisation: https://buff.ly/49rDEOx

Photos from ITIL Training's post 04/04/2024

ITSM encompasses a wide array of functions designed to ensure the effective design, delivery, management and improvement of IT services within an organisation.

As demand grows, so does the variety of roles within ITSM. Read our blog to find out more about the roles available in the field: https://buff.ly/43GIshW

02/04/2024

The discounts are back… but only till the end of the week!

If you’re look to expand your IT service management skills, our ITIL® 4 courses could help. Right now, we’re offering up to 30% off till the end of the week!

Photos from ITIL Training's post 28/03/2024

The journey towards a data-driven ITSM model involves several key steps, each focused on maximising the value of data analytics.

Read our blog to find out how your organisation can optimise analytics to achieve proactive service excellence.

https://buff.ly/43A9qaO

27/03/2024

Don’t miss out – the sale ends TOMORROW!

Whether you’re looking to start your career in IT service management, or already working in the field and hoping to specialise in a particular area… we have the ITIL course for you!

21/03/2024

Digital transformation is not merely about upgrading IT systems but reimagining business models, processes and customer interactions for the digital age.

Create a roadmap for digital transformation in your organisation with the tips in our latest blog: https://buff.ly/493PUVh

Photos from ITIL Training's post 14/03/2024

Artificial intelligence has already emerged as a game-changer for IT Service Management. It's not just an innovative trend but a necessity to enhance efficiency, reduce operational costs, and improve customer satisfaction.

Read our new blog to find out how AI is revolutionising ITSM and how you can harness it's full potential: https://buff.ly/3IwSt7J

13/03/2024

From today we’re offering discounts of up to 30% off across our full range of training courses.

Not sure whether you’ve got time to complete a qualification right now? It can take less time than you think!

With just an hour a day you can complete our ITIL® 4 Foundation e-learning in just three weeks!

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Click here to claim your Sponsored Listing.

Videos (show all)

ITIL 4 in 15 mins podcast.mp4
ITIL NY sale organic social - Post 2.mp4
The ITIL® 4 guiding principles offer a set of recommendations and best practices to help ITSM professionals improve thei...
The Black Friday deals start early this year with our sale! If you’re looking to expand your IT service management abili...
Want to know how you can certify as an ITIL® 4 Strategic Leader? Keep watching to find out!#itil #itil4 #itilstrategicle...
Wondering how you can certify as an ITIL® 4 Managing Professional? Keep watching to find out!
As the pace of social, technological, economic, and environmental change increases, organisations need IT services that ...
As technology continues to evolve at a high pace, it is crucial that IT service managers are able to keep up with the pa...
With increasing customer expectations, the ability to deliver on their needs has become a higher priority. Which is why ...
Want to learn how to manage change with minimal disruptions, and achieve strategic objectives more effectively and effic...
Is digital transformation driving demand for L&D in your organisation? Have you considered ITIL® 4: Create, Deliver and ...
Digital transformation has become an essential focus for most organisations over the past few years, and at the forefron...

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