audico

Don't just take our word for it... we pride ourselves on the quality of our customer service and products. See what our customers and users have to say...

Today we're focusing on Francoise, Guest @ Paris La Défense Arena. Fan of Racing 92 Rugby Club and matchday hospitality guest.

https://www.audico.co.uk

audico – The New Voice in Hospitality

As one of the leading innovators of technology in venues over the last 20 years The Digital Line (TDL) and audico co-founder George Vaughan has been involved with a broad scope of initiatives, across multiple sectors.

HOSPA take a closer look at the inspiration behind audico the hands-free, voice activated platform that works in conjunction with Alexa Smart Properties (ASP) to keep you informed, entertained, and connected.

Thanks to The Digital Line’s partnership with Elavon, audico now offers a ground-breaking pay-by-voice capability that will boost your business revenue, streamline operations, and enhance customer satisfaction. This unique feature makes it easier than ever for users to complete payments for their requests, eliminating the need for physical transactions and reducing wait times.

https://www.hospa.org/post/audico-the-new-voice-in-hospitality

HOSPA

Don't just take our word for it... we pride ourselves on the quality of our customer service and products. See what our customers and users have to say...

Today we're focusing on Hemlata Narasimhan, the European President of Elavon Merchant Services.

"This is all about improving the customer experience, and a large part of this is seamless payments. We're pleased to be partnering with The Digital Line to make this happen".

https://www.audico.co.uk

The Digital Line

Just like everything in life, there are two sides to the AI story and when we discuss the art of the possible we should be honest and realistic about what is possible.

Episode Out Now! Dive into the latest episode of the Balanced Ambition Podcast featuring George Vaughan.

Join us as George, a seasoned expert in technology, business, and journalism, explores the profound impact of AI on society. From the evolution of payment systems at iconic venues like Twickenham Stadium to the future of human interaction and privacy, this episode is packed with insights.

👁️‍🗨️ Discover how AI shapes our experiences, challenges our creativity, and redefines social norms. George's deep dive into the technological landscape is not to be missed!

🎥 Watch now on YouTube or listen on your favourite podcast platform. Don't miss this compelling discussion on the role of technology in shaping our future!

😀🎉Posted • .association Richard ‘Dick’ Skepper, who joined the RAF at the age of 18 when the Second World War broke out, received over 1,000 birthday cards following an appeal by the RAF Association to mark his milestone birthday.⠀
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audico continues to get wider recognition.

Voice technology is one example of a solution that has, in many cases, slowly built a presence in our lives. From consumer systems at home to voice assistants in your car it continues to gain ground, with more than 1 in 3 households now using some form of this ambient AI.

audico is a comprehensive offering from The Digital Line that allows property
owners, managers, and developers to integrate voice technology into their
residential or commercial spaces.

This solution aims to enhance the overall working experience by making the space
more convenient, efficient, and connected through voice interactions. audico is a game-changer, offering businesses a competitive edge in the market by using robust but ultimately familiar tech. By providing an effortless and seamless experience, audico can help increase sales, reduce costs, and enhance customer satisfaction, making it the perfect solution for any business looking to stay ahead of the game.

https://www.hospa.org/post/audico-how-it-works

The Digital Line

Don't just take our word for it... we pride ourselves on the quality of our customer service and products. See what our customers and users have to say...

Today we're focusing on Colin, a manager from Rothbury House, who was dedicated to providing the best service to his residents through audico.

The Digital Line Alexa Developers Royal Air Forces Association

What is audico?

Offering a voice-activated, solution for healthcare and hospitality audico runs on Amazon’s Alexa for Smart Properties. audico works on Amazon’s fleet management application, meaning setup and deployment can be achieved at volume with minimal fuss.

If you would like to know how this can help your business contact [email protected]

https://www.thedigitalline.co.uk/2024/01/11/audico-how-it-works/

Tech for Good at Rothbury House

We are very proud to be supporting Rothbury House to provide safe, independent living accommodation for people in the RAF community.
The RAF Association is converting 26 rooms, houses, and apartments into high-quality retirement homes for people who have served in the RAF and the spouses, widows, and widowers of RAF veterans.

As renovation work is completed to the first 16 rooms, The Digital Line (TDL) as part of a long-term “Tech for Good” strategy, has worked with the Association to implement tech-driven initiatives into the newly finished rooms.

Working alongside brands such as Amazon and Samsung, TDL has provided a series of exciting new programs, all designed to enhance the daily lives of the residents. These include a new suite of voice-activated services running on Amazon Alexa Show devices and using the specially developed audico system.

https://www.thedigitalline.co.uk/2023/06/14/tech-for-good-at-rothbury-house/

audico Samsung Electronics Royal Air Forces Association

"Don't just take our word for it... we pride ourselves on the quality of our customer service and products. See what our customers and users have to say...
Today we're focusing on John, a resident from Canford Care, who was a lifelong Chelsea fan and loved listening to Frank Sinatra through audico."

The Digital Line Amazon Alexa Developers

Follow the link and take a look at this informative new article about the big arena development in the UK from YTL Arena

https://issuu.com/mondiale/docs/mdst36_digitallr/18

MONDO STADIA YTL Arena Bristol

audico Voice Activated Hospitality at Apartments at No 16
What are the benefits?
• Providing greater personalisation to the needs of customers.
• Improve customer engagement with familiar technology.
• Real-time insights into customer requests.
• Opportunity to drive greater operational efficiency.
• Integration to payment, allowing customers to pay for the service APIs to integrate audico to POS & KMS.
• Push notifications.
• Larger menu of request types.
• Connectivity status
• Announcements
• A multi-purpose platform for hotels, venues, and business

https://www.thedigitalline.co.uk/2024/06/05/audico-voice-activated-hospitality-at-apartments-at-no-16/

The Digital Line

👏🎉Posted • .association Join us in wishing Group Captain John 'Paddy' Hemingway, DFC, a very happy 105th birthday!

Since 2020, Paddy has been the last surviving airman who took part in the Battle of Britain. He joined the RAF in 1938, gaining the rank of Pilot Officer a year later. In 1941, he was awarded the Distinguished Flying Cross.

He served during World War II over Dunkirk, in battles over France and Britain, and then in Italy before serving with NATO and as Station Commander of RAF Leconfield.

audico Voice Activated Hospitality at Apartments at No 16 – Say “Hello” to audico, a voice-activated, hospitality ordering system that runs on Amazon’s Alexa for Smart Properties.

Utilising all the existing features within the audico Hospitality suite, customers can use Alexa to order room service, speak to the front desk, find local historical sights and community activities to settle their bills, and check out from their rooms.

https://www.thedigitalline.co.uk/2024/06/05/audico-voice-activated-hospitality-at-apartments-at-no-16/

The Digital Line

audico Voice Activated Hospitality at Apartments at No 16 – Say “Hello” to audico, a voice-activated, hospitality ordering system that runs on Amazon’s Alexa for Smart Properties.

The Digital Line is thrilled to be supporting Apartments at No 16 in Hampton, London, with a new suite of voice-activated services running on Amazon Alexa Show devices and using the specially developed audico concierge system.

To find out more visit us here:
https://www.thedigitalline.co.uk/2024/06/05/audico-voice-activated-hospitality-at-apartments-at-no-16/

The Digital Line Amazon Alexa Developers

STADIA/SESSIONS #1 was a groundbreaking event that brought together some of the world’s most prominent clubs, venues, architects, consultants and suppliers. We were proud to be a part of this successful event held on the beautiful island of Mykonos.
https://issuu.com/mondiale/docs/mdst36_digitallr/18

The Digital Line Arun Godwin Patel MONDO STADIA

A great series of meetings with Samsung Italy and some of their clients in the stadium sector discussing new initiatives and opportunities. Thank you to David Birkett and Olaf Mineo for setting up the sessions and also Iain Case who joined me in Milan to co-host a series of presentations focused around Mobile Wallet, audico Digiseq and The Digital Line

🎉Posted • .association Help make Dick's 100th birthday unforgettable!

Meet Dick, a remarkable gentleman who served in Bomber Command during WWII. He's an inspiration to us all, and we want to make his 100th birthday on 30 June a day to remember!

We would like as many people as possible to send him a birthday card to mark this very special occasion. Dick and his family are happy for his address details to be shared:

Mr Dick Skepper
Kineton Manor Nursing Home
Manor Lane
Kineton
Warks
CV35 0JT

How does a racecourse reinvent itself as a technology first, innovative brand?

Plumpton Racecourse has provided a stellar example of how to use ambient, ubiquitous technology in such a way.
 
They say that it takes around 10-12 marketing touchpoints before a customer is ready to make a buying decision. Plumpton has been using subliminal marketing through the audico platform on Echo Show 15 devices to promote sponsors, upcoming events and downloadable content through dynamic marketing campaigns that are non-intrusive and interactive.
 
Over 5 race days, Plumpton realised over 100,000 impressions of their content and are now expanding this capability to include competitions, prize draws and even payments!
 
To find out more about how audico can help with marketing and sales, get in touch.

audico – Voice Activated Hospitality

Say "Hello" to audico, a voice activated, hospitality ordering system that runs on Amazon's Alexa for Smart Properties.

https://www.hospa.org/post/audico-voice-activated-hospitality

The Digital Line

Tech for Good at Rothbury House – Research and technical innovation consultancy, The Digital Line (TDL) is supporting Rothbury House to provide safe, independent living accommodation for people in the RAF community.

Working alongside brands such as Amazon and Samsung Electronics TDL has provided a series of exciting new programs, all designed to enhance the daily lives of the residents. These include a new suite of voice-activated services running on Amazon Alexa Show devices and using the specially developed system.

https://www.audico.co.uk/press

Happy Mother's Day to all the incredible mums out there! 🌷 Your sacrifices, wisdom, and boundless love make the world a better place. Today and every day, we celebrate you. 💕

An interesting article of AI technology in the venue sector.
Posted • MONDO | STADIA // ISSUE 34

THE FULL PITCH | LDLC Arena (Alabama Média, Populous, Jump Studios, Absen, GIS AG, Vizrt, Modulo Pi, Lightware Visual Engineering, L-Acoustics, Uniguest, Daplast, PixMob)

VENUE FOCUS | AFC Asian Cup (AYRTON), Bluenergy Stadium (Bluenergy Group), Rams Park (SIS Pitches), Guildford Spectrum (Apex Audio Visual Solutions), Chase Stadium (Vectorworks)

TEAM TALK | Stadiums Join the Amazon Just Walk Out technology Revolution - George Vaughan, The Digital Line

IN DETAIL | Renkus-Heinz, Inc. - UBX Series, Tasker - CPR Cables, BSS Audio - Soundweb OMNI Series, Electro-Voice Official - V600:2

EXTRA TIME | ESSMA - European Stadium and Safety Management Association Summit 2024, Amsterdam

FULL TIME | Terraplas - Alex Goldsack

Read ISSUE 34 - link in bio.

Excellent 👏🏼Posted • 📢 VIP GUEST & SPEAKER ANNOUNCEMENT! 📢

George Vaughan, CEO & Future Vision Strategist at , will be joining us in Mykonos for STADIA | SESSIONS!

George has been one of the leading technology innovators in venues over the last 25 years. During this time, he has been responsible for initiating high-profile projects at iconic locations like Twickenham Stadium, where his work helped the venue win seven major industry awards, and Ascot Racecourse, where he orchestrated a forward-thinking, venue-wide technology overhaul, introducing innovative solutions that helped elevate the racecourse’s tech profile.

In addition, he has worked regularly with the Department for Business and Trade, acting as an advisor for the Rugby World Cup 2019 and the 2020 Tokyo Olympics.

Since 2023, he has continued to innovate across multiple sectors, consulting on a variety of projects with the likes of YTL Arena Bristol, The Royal Air Forces Association and Plumpton Racecourse. Through his company, The Digital Line, he has developed several AI-driven initiatives and technology strategies for the hospitality, healthcare and retail sectors, involving brands like Amazon, Samsung Electronics, Visa, Elavon, Inc. and Bose Professional. He also works regularly with the University of Surrey, where he continues to research and develop initiatives focused on Gen Z engagement.

George is a regular speaker on the conference circuit, a contributor to MONDO | STADIA, and is set to co-host the forthcoming Venue Tech podcast show.

More VIP guest announcements coming soon...

Contact Sam ([email protected]) or Jamie ([email protected]) if you are interested in attending STADIA | SESSIONS.

           

😀👏🏼Posted • Follow us and get involved with the conversation…

No better way to use your voice than through the medium of podcast 👏🏼Posted • Stadium and arena technology is a topic that venue owners often deliberate endlessly, particularly when considering the fan experience. To achieve the best outcomes, it’s crucial to examine the challenge from various perspectives. In an upcoming podcast series set to launch later this year, James P. and George Vaughan had the privilege of recording their latest episode with footballing legend Glenn Hoddle. Among a diverse range of themes discussed, the former player and England manager brought a unique perspective to the topic of digital transformation, resulting in an enlightening and rewarding conversation.

It was an incredible honour to attend The Card & Payments Awards with Elavon Europe and The Digital Line for our Pay By Voice technology. To be nominated for the Best Industry Innovation Award was a tremendous achievement!

Thank you Rohan Bloice, Andy Walsh, Orla McGuinness, Hemlata Narasimhan and everyone else involved in making this partnership such an innovative journey so far!

Many more exciting movements in the payments and voice space coming soon...

The Digital Line The Card and Payments Awards