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From an administrator’s and developer’s perspective, there are some exciting new features that will undoubtedly improve DevOps’ day-to-day.

Salesforce Spring 2023 Release: Out With the Old, A Lot of the New Salesforce's spring '23 release includes new admin and developer tools and dashboards, low-code/no-code enhancements and more.

As the most popular CRM in the world, it's safe to assume that this kind of tech would benefit Salesforce users, which is why the company has announced plans to launch its own iteration of the tool.

Salesforce to Launch ChatGPT Alternative Across Platform Dubbed Einstein GPT, the new tool will have a business focus, allowing users to take advantage of the generative AI platform.

New Salesforce innovations built for the communications industry feature analytics, AI, and prebuilt solutions that automate common processes, driving improved customer experiences and reducing operational costs. And, a new integration with WhatsApp will streamline and enrich customer engagement.

Salesforce Delivers New Analytics, AI, and Automation Solutions for Communications Providers Feb. 23, 2023 -- New Salesforce innovations built for the communications industry feature analytics, AI, and prebuilt solutions that automate common

Salesforce’s Winter ‘23 Release Notes were 700-plus pages long. This business executive’s guide summarizes the new features that, if successfully implemented, can impact your business.

Salesforce winter 2023 release: The business executive's guide, part 2 | MarTech Enhanced collaboration functionality for engagement/commerce and customer service is included in the latest Salesforce release.

Currently, there are several text-to-image models that not only produce a fresh image from a textual description but also edit an existing image.

Salesforce AI Developed A New Editing Algorithm Called EDICT That Performs Text-To-Image Diffusion Generation With An Invertible Process Given Any Existing Diffusion Model Salesforce AI Developed A New Editing Algorithm Called EDICT That Performs Text-To-Image Diffusion Generation With An Invertible Process Given Any Existing Diffusion Model

Here are Salesforce’s predictions on what will drive sales and service, as sales reps find themselves forced to adapt to changing economic conditions.

Salesforce leaders make their predictions for 2023 | IT World Canada News Tech leaders at customer relationship management company Salesforce have shared their top IT predictions, based on market analysis and customers’ perspectives. Salesforce execs provided an overview of the main technologies, economic challenges, and trends that will impact businesses in 2023. Here ...

The newest integration, titled Tableau External Actions, is included in Tableau 2022.4, which was unveiled Tuesday and is the analytics vendor's final platform update of 2022.

Tableau update enables direct action from analytics insights | TechTarget The latest Tableau analytics platform update enables customers to trigger actions directly from dashboards with a new integration with Salesforce Flow.

Salesforce is offering new Slack and Sales Cloud integration capabilities, designed to help sales teams drive productivity and efficiency while providing cost savings.

Salesforce deepens integration between Slack, Sales Cloud At Salesforce’s World Tour NYC event, the cloud-based CRM software maker announced new tools to drive sales teams’ speed and efficiency.

Contact center leaders can now leverage real-time data from automated bots, digital channels, and self-service hubs, resulting in an even more complete and unified view of each customer.

Salesforce Contact Center: Automation, intelligence and new real-time data drive cost savings and proactive service experiences 85% of customers expect consistent interactions with businesses — and service sits squarely at the center of the customer experience. 

Salesforce has released an update to its cloud contact center bundle of services that provides Service Cloud users access to customer data platform connections, automations and AI.

Salesforce releases cloud contact center update New features in Salesforce Contact Center give agents AI tools for analyzing voice conversations, AI bots for self-service and call routing and more.

Salesforce says the release includes innovations that enable companies to automate and scale complex business processes. In addition to personalize customer experiences, and drive growth efficiently.

Salesforce announces its Winter 23 release part 1 Salesforce has announced its Winter ’23 Release preview which is now live. The preview includes hundreds of new features on display before the release

These new integrations represent a shift to an open AI platform strategy for Salesforce, enabling customers with new options to meet the unique needs of their business.

Salesforce Deepens Partnership with AWS for New “Bring Your Own AI” Innovations to Help Companies Bring Custom ML Models in Amazon SageMaker to the Salesforce Platform Additional partnership momentum includes Amazon Ads integration with Salesforce Genie and the availability of new business applications and platform integrations. These innovations accelerate digital transformation and increase efficiency and productivity for sales, service, commerce, marketing, and...

We want more people to benefit from faster, richer interactions, and we continue to invest in ways to make it quick and easy for businesses to get up and running on WhatsApp.

Salesforce customers welcome to WhatsApp This integration will help businesses build experiences to chat with customers on WhatsApp, while managing communication directly from the Salesforce platform.

The greatest minds in business and the most inspiring voices of our generation are coming together for three days in San Francisco. Dreamforce is happening Sept. 20-22 for learning, fun connection and giving back.

What's Happening at Dreamforce Next Week? What's going on at Dreamforce next week? A whole lot, and here are some areas we're tracking closely.

This year we anticipate around 30,000 in-person attendees and 120,000+ online viewers. Whether you are attending in person or virtually, you can expect three days of knowledge, inspiration, and networking.

Dreamforce like a Pro: Top Tips from 8 Expert Trailblazers We asked Dreamforce veterans and all-round Trailblazers for their top tips to help you Dreamforce like a pro!

Often perceived as an expensive system meant for big businesses, this subscription option offers self-service features to customers and amps up Salesforce to compete and level up with other small business CRM leaders like Intuit, Microsoft, or Hubspot.

Salesforce Easy: A New Subscription solution with self-serve features Salesforce Easy can be defined as a resilient platform with a huge ecosystem of partners, apps, services spanning across, Sales & Marketing

Salesforce enables 'composable commerce' -- headless e-commerce, where users bring their own interface designs -- for large brick-and-mortar retailers and online-only sellers.

Salesforce adds headless commerce capabilities Salesforce users in online and physical retail that want to incorporate headless commerce into their experience designs can access new features and partners.

Salesforce Health Cloud introduced a suite of new technologies this past week designed for remote patient monitoring, connected health, medication management and more.

Salesforce Health Cloud rolls out RPM and other 'care from anywhere' features The new features streamline the acquisition of patient health metrics through connected medical devices, consolidate patient medication information, protect patient data when accessed by home health care providers and more.

Google Calendar constitutes a wide array of features that make meeting scheduling easier. Integrating it with Salesforce gives a company a wide range of benefits.

Why is it Needed to Integrate Salesforce with Google Calendar? CRM systems integration has become an important part that enhances daily business activities. Salesforce is an important CRM application that constitutes a wide range of apps. One of the applications that can be integrated with Salesforce is Google Calendar.

With macroeconomic uncertainty — across markets, hiring, costs, and more — now firmly top of mind, CEOs and leaders across the business are focused on efficient growth, cost savings, and increased productivity.

New Research Shows Automation Demand Surged in More Than 90% of Companies Quick take: A new study from Salesforce and Vanson Bourne reveals business demand for automation has surged and now spans multiple departments in a bid to accelerate efficiency and productivity due to macroeconomic uncertainty. However, existing technology architectures are slowing progress, and 80%...

How do Salesforce teams manage their releases? Gearset’s latest report, The State of Salesforce DevOps 2022, gives the full picture.

How to Automate Your Salesforce Releases in 2022 | Salesforce Ben Learn about key trends and data-driven insights, as well as how to automate your releases from Gearset's 'State of Salesforce DevOps' report.

Connected digital technologies are bringing a transformation in how enterprises interact with their customers, and the sales profession is right in the vanguard of these huge changes.

Salesforce adds new features to Sales Cloud to adapt to the changing nature of sales New features in Sales Cloud announced at Sales World Tour London yesterday are a response to the fast-changing nature of sales in a digitally connected world.

The solution now includes no-code capabilities to automate repetitive manual tasks using bots with MuleSoft RPA (robotic process automation) and to quickly connect data from any system, such as Slack, Stripe, and Workday, with MuleSoft Composer.

Salesforce Expands MuleSoft to Every Team with Easy Automation and Integration Across Any System or Workflow MuleSoft CONNECT 2022 – Salesforce, [NYSE: CRM], the global leader in CRM, today introduced the next generation of MuleSoft, a unified solution for automation, integration, and APIs to easily automate any workflow so any technical or non-technical team can adapt to constant change and business com...

Salesforce has unveiled a raft of new features for Customer 360 with enhancements to its Commerce and Marketing Cloud solutions.

Salesforce extends Customer 360 and adds NFT capabilities Salesforce has unveiled a raft of new features for Customer 360 with enhancements to its Commerce and Marketing Cloud solutions. It has a new integration

“TikTok is home to a new kind of commerce experience, where community, entertainment and commerce blend, creating unique opportunities to engage with consumers and drive impactful results,” said Melissa Yang, Head of Ecosystem Partnerships at TikTok.

Saleforce partners with TikTok to drive more sales channels for vendors Salesforce has partnered with TikTok to make it easier for merchants and customers to engage more on the platform and increase sales.

Salesforce is expanding its process automation tool Flow to enable a wider range of workflows and process automations to be built and triggered from across its large family of enterprise applications.

Salesforce extends Flow automations across Mulesoft, Slack and Tableau The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow.

The news that we’ve been waiting for – dates for Salesforce’s main events have been announced, including their flagship conference, Dreamforce, and World Tour chapters in multiple regions around the globe.

Salesforce Events 2022 | Salesforce Ben Stay up to date with this list of Salesforce-related events taking place across the world in 2022.

Salesforce Service Cloud Voice will add telephony integrations with Genesys and Google to integrate phone and customer data, automate call transcriptions and notes, and enable agent-assist tools during customer calls.

Salesforce Marketing, Service Clouds add, rename features Salesforce Marketing Cloud and Salesforce Service Cloud add a host of new features and contact center integrations now and to come in Summer '22 release.

Dreamforce is Salesforce’s main conference which takes place in San Francisco annually. Attracting 170,000+ attendees (in non-COVID times), and taking place over multiple days, it qualifies as one of the largest tech conferences globally.

Dreamforce '22 and World Tour Dates Announced | Salesforce Ben Salesforce announce dates for Dreamforce '22, including their flagship conference and World Tour chapters around the globe.

Learning how to set up Salesforce to Microsoft Outlook integration will give your sales reps access to a number of features that can help them better manage their conversations.

How to set up Salesforce to Outlook integration Harness the power of Salesforce when using Outlook to email customers