NDS Cognitive Labs

Discover how industry giants like Walmart are revolutionizing their technology using Azure OpenAI service, blending it with proprietary data and models, to revolutionize the digital shopping experience for customers. Witness a fundamental transformation in the way you shop online, driven by innovation and personalized service.
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Walmart unveils new generative AI-powered capabilities for shoppers and associates - The Official Microsoft Blog Time and money are two of the most valuable resources people have. And one of the most popular ways for Americans to save on both, is shopping online. According to the U.S. Bureau of Labor Statistics, American families spend six hours per week on household planning and shopping. Many of those famili...

In line with Gartner's latest forecast, the trajectory of global Information Technology (IT) expenditure is poised for a remarkable ascent, anticipated to reach a staggering $5.1 trillion by the year 2024. This projection indicates a substantial 8% surge from the preceding year, underscoring an unwavering surge in technological investments across diverse sectors and industries.

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El gasto mundial en TI crecerá un 8% en 2024 respaldado por la inversión en IA Los segmentos de software y servicios de TI experimentarán un crecimiento de dos dígitos, impulsado en gran medida por el gasto en la nube, mientras q...

In 2023, the trend towards nearshoring gained momentum, with manufacturers relocating operations, notably to Mexico, for enhanced resilience, proximity, and cost-effectiveness. Anticipate this trend to persist through 2024 as more companies capitalize on the advantages of nearshoring.

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Reshoring, AI, EVs, And More: 2024 Predictions For The Manufacturing Industry How will these trends shift and shape up in 2024? Here are five predictions for the coming year in manufacturing.

Infuse and throughout operations to generate insights and recommendations for increased resilience, innovation, and sales. Get data-driven insights that improve ROI across customer service, marketing, sales, and logistics.
Let's get in touch and find out how we can create and implement flexible, affordable development and AI training!

ndscognitivelabs.com Let’s discuss how we can help you meet your business objectives with fast, affordable technology development in Mexico.

IBM and Meta join forces to launch the AIAlliance, collaborating with over 50 founding members and contributors worldwide. This coalition, comprising leading industry players, startups, academia, research, and government entities, is dedicated to fostering open innovation and science in AI. The AI Alliance is action-oriented and globally focused, aiming to generate opportunities universally by engaging diverse institutions. Together, we shape the evolution of AI to better address the complexities and needs of our societies.

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Nace ‘AI Alliance’, una comunidad internacional de desarrolladores, investigadores y colaboradores para avanzar en la IA abierta, segura y responsable El progreso que seguimos presenciando en IA es una evidencia de la innovación abierta y la colaboración entre comunidades de creadores, científicos, académicos y líderes empresariales. Este...

🙌 As we celebrate the holidays, we're grateful for the incredible community that supports our AI journey. Thank you for being part of our story. Here's to a new year filled with breakthroughs, collaboration, and shared success. Happy holidays from all of us !

As the year comes to a close, we're grateful for the incredible journey of growth and discovery. Cheers to the memories, challenges, and successes that shaped us. Wishing you a reflective and joyous holiday season. Here's to an even more amazing year ahead! 🎉

En los últimos años hemos trabajado de la mano con IBM para brindar soluciones innovadoras y eficientes de IA a nuestros clientes. Es por esto que nos complace anunciar que este mes nos convertimos en IBM Gold Business Partner. Agradecemos a IBM por ser parte fundamental de nuestro viaje y estamos emocionados de seguir colaborando para ofrecer a nuestros clientes experiencias aún más innovadoras.

tools and platforms are constantly evolving to allow companies to adapt, foresee, and learn in their industry’s ever changing landscape.

Learn more on how AI helps companies build resilience:

Council Post: Building Resilient Organizations With AI These real-life examples show that AI is part of the reality for some of the most successful companies in any industry.

In the realm of business success, sales, marketing, and quality control are crucial, but the ultimate differentiator is exceptional customer experience (CX). Explore the top four trends shaping CX this year:

1️⃣ Generative AI in CX for enhanced customer engagement.
2️⃣ The rise of subscription services fostering long-term customer loyalty.
3️⃣ Evolving Omnichannel strategies for meaningful connections.
4️⃣ Ensuring Security-Centric CX to protect customer data and trust.



Read more at:

The 10 Most Important Customer Experience (CX) Trends In 2024 Discover the transformative trends of 2024 that will redefine customer experience, from AI-driven personalization to sentiment analytics and immersive technologies.

Over the past few years, we have forged a strong partnership with IBM to provide innovative and efficient solutions to our clients through and products such as Watson and Watson. x. We are excited to announce that we are upgrading to IBM Gold Business Partner this month. We thank IBM for being a pillar in our journey and look forward to continuing to collaborate to bring our clients even more innovative experiences in the exciting world of artificial intelligence.

Customers can now choose to buy from big companies or small—even from an individual person selling online. Organizations must adapt to this trend or risk losing sales and market share. Meet customer demands and improve user experiences with an . Let’s schedule a working session. You bring your business problems and we’ll bring technology solutions that can be implemented rapidly and affordably: Let’s schedule a working session! https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

Over the past two decades, the retail industry has undergone a seismic shift, predominantly fueled by the omnipresence of digital transformation. Through personalized recommendations, intelligent pricing strategies, and streamlined logistics, they've set a new standard for the retail landscape.

Learn how , , and other technologies can transform your business:
https://www.forbes.com/sites/bernardmarr/2023/10/12/the-impact-of-digital-transformation-on-business-models-opportunities-and-challenges/?sh=7d17a75744f8

The Impact Of Digital Transformation On Business Models: Opportunities And Challenges Digital transformation involves using new technologies like AI and cloud computing to drive growth, streamline operations and increase competitive edge.

IBM Strengthens Watson.x AI with Manta Acquisition! 🚀

IBM has acquired Manta Software, a leading data lineage platform, to bolster its Watson.x Enterprise-Safe AI offerings. This move emphasizes IBM's dedication to transparency and trust in solutions, addressing the evolving needs of the modern enterprise landscape.



Learn how this acquisition is expanding Watson.x capabilities:

IBM Extends Watson.x with Manta Acquisition IBM announced the acquisition of Manta Software. Manta is a leading data lineage platform that allows enterprises to understand their data better.

With the pandemic, the implementation of increased by 800% with users favoring attention through digital channels.

A service without waiting lines, with availability 24 hours a day, 7 days a week, is already essential for customers.

The conversational assistant is the answer to this new demand. Let's talk about all the benefits and how they fit your company's goals:
https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

Looking for a multilingual customer service team?

Our virtual assistants solve customer queries in a timely and effective manner while using algorithms to detect any language and respond in kind at any time and day of the week.

Let’s talk:
https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

transformation

meetings.hubspot.com

The banking industry has already taken the next step in adopting AI by using .

's platform is the powerhouse with which NDS Cognitive Labs creates tailor-made next gen solutions for our clients.

https://www.linkedin.com/posts/ibm_we-use-watsonx-for-that-activity-7103374756522967040-BVjs?utm_source=share&utm_medium=member_desktop

showed the world how intelligent solutions understand natural language and solve user queries with clear, complete answers.

automation is still expanding to lead customers to the solution they need in new, faster ways.

These are some examples of how is showcasing this expansion:

ChatGPT update will help OpenAI’s chatbot ‘see, hear and speak’ The ChatGPT update will allow users to ask questions using their microphones, and submit images as part of questions.

We leverage the power of generative AI to create all-in-one digital assistants that empower your customers and allow your agents to provide more specialized, empathetic attention.

Let’s talk:
https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

Digital assistants are a cost-effective solution that scales your customer service processes with omnichannel presence and availability at all times.

Schedule a call and learn about all the benefits:
https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

“69% of customers prefer solving their problems themselves before contacting any support agent.”

Retailers are still working on seamless customer support.

There are new ways to lead them to a solution without requiring more agents.
Here are some examples and how they increase customer happiness:

https://www.forbes.com/sites/forbestechcouncil/2023/10/02/an-ai-experts-guide-to-customer-delight/?sh=5eb0afa44169

Council Post: An AI Expert's Guide To Customer Delight The emergence of large language models means that the bar is even higher for chatbot technology. Customers will come to expect open-ended prompts and humanlike responses.

Getting simple answers (like business hours), navigating websites (log-in problems, etc.), and checking addresses shouldn’t be handled by agents.

Enhance human capabilities by teaming them up with virtual assistants.
These companions can solve simple queries while agents connect with customers and provide sophisticated solutions.

Schedule a call with us to learn more about conversational AI:
https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

is not only found in the technology department.

We are proud to build expertise in artificial intelligence technology around the world, supporting human staff to achieve more with the support of intelligent solutions.

Learn how these solutions would make a difference to your business.

Let's talk:
https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

Big manufacturing companies receive thousands of orders each month, which require a high capacity of communication between business areas and customers.

The amount of interactions with clients that must be attended and registered, along with the need to connect them with other areas, is an achievable goal with the help of an conversational assistant, which can be available in the most popular channels like WhatsApp, Microsoft Teams, and your website.

Let’s talk about the benefits of choosing a NDS Cognitive Labs chatbot for your business:
https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

In this episode of the Leaders Podcast, Alessandro De Luca, CIO and Head of Information Technology at Merck KGaA, talks along Arnab Chakraborty and Eva Wiedenhöft about their transformative journey of digital acceleration fueled by cloud, data, and AI.

Listen now to hear how organizations can leverage the power of technology to achieve business transformation :

Accenture AI Leaders Podcast Series Accenture’s AI Leaders Podcast series on industry trends, opportunities and challenges related to AI, analytics, and data. Listen now.

Elevate Your Business with AI and Machine Learning! Unlock unprecedented growth and innovation by infusing Artificial Intelligence and machine learning into your operations.

Harness data-driven insights to turbocharge your customer service, supercharge your marketing, optimize sales strategies, and streamline logistics.

Ready to boost your ROI across the board? Embrace the future with AI-powered transformation!

Schedule a meeting to learn more: https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

Seamlessly Connect with Customers Across Channels using Conversational Assistants! Say goodbye to fragmented customer experiences!

Whether it's website chat, social media, apps, or messaging platforms, our omnichannel solution ensures consistent and personalized interactions.

📲 Instantly respond to inquiries on any platform. Deliver a unified brand experience.

Schedule a meeting to learn more: https://meetings.hubspot.com/marzate/talk-to-a-sales-representative-nds

Unlock Savings with Our Conversational AI Solution!

Are your call center costs adding up? Imagine if there was a way to drastically cut down on both time and expenses.

Our Conversational AI is the game-changer you've been waiting for.

Average call time: 15 min. Cost: $7.
VS.
Conversational AI:

Digital transformation is modifying boardroom dynamics. As AI takes center stage, decision-making mechanisms are recalibrated, and interactions are redefined.

The imminent impact on the boardroom is undeniable—offering strategic avenues for enhanced efficiency, efficacy, and sustainable growth.



📖 Dive into the full article:

AI In The Boardroom: The Inevitable Evolution Of Decision-Making In the evolving landscape of corporate governance, cutting-edge technology has become a defining element of boardroom dynamics with AI emerging as a transformative force.