Chequeta Nutt - Caliber Home Loans

Chequeta Nutt - Caliber Home Loans updated their information in their About section.

Vancouver Caliber Home Loans, Inc., the health and well-being of our staff, customers and communities are our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are committed to being responsive to the needs of our customers and associates as the situation evolves. Here is what you need to know right now:

WE ARE:

• Open for more business, an essential business
• Doing our part in the community and working remotely
• Available by phone, email, and video platforms
• Operating business as usual with all Conforming, FHA, VA, USDA and Jumbo
• Paperless, so your information is secure
• digital: apply for a loan, verification of employment, asset verification, and automated underwriting approval
• Pay for your loan online
• Able to accept documents on our secure website, website, fax or email
• Able to send weekly loan updates
• Equipped to do E-signings and E-recordings

WHAT TO EXPECT:

Appraisals, Underwriting, Escrow and the County Capacity

• Appraisal turn times – potential delays
• Underwriting turn times – Business as usual for purchase loans and potential delays for refinances.
• Funding turn times – Business as usual.
• Escrow is working remotely – Business as usual.
• County is working remotely – E-recording and E-notaries are bridging the gap with potential delays.

We are watching the mortgage and financial markets closely. We have a 24 hour pulse on this market. We are in uncharted times but are prepared to weather the current mortgage market volatility, thanks to our responsible lending practices and abundance of liquidity. We will continue to make the safety of our staff and our community our top priority while we continue to devote ourselves to helping our clients meet their mortgage objectives.

Call after April 1st to learn more about COVID-19 Mortgage Relief Caliber financial hardship: 1-800-401-6587 or visit Caliber's Financial Hardship Assistance

Together, we will get through this.

Stay home, stay healthy.

At Caliber Home Loans, Inc., the health and well-being of our customers, associates, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and associates as the situation evolves.

We strongly encourage servicing customers to use our digital tools and other resources for self-service and 24/7 account access. You can access your accounts online or by using the Caliber Mobile app at your convenience. From there, you can make payments, view your loan history, access e-statements and more. It’s easier and faster (in most cases) to manage your account digitally, especially given call wait times may be longer than usual.

If you haven’t enrolled in online access, it only takes a few minutes. Enroll now.

We also understand that there may be instances where servicing customers find themselves facing financial difficulties. Caliber is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance.

Should you find yourself in need of assistance, please contact us.

As always, the health, safety and well-being of our customers, our associates and our communities is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at http://tinyurl.com/sts36xw/.

CDC Works 24/7 As the nation's health protection agency, CDC saves lives and protects people from health, safety, and security threats.

Chequeta Nutt - Caliber Home Loans updated their business hours.

Chequeta Nutt - Caliber Home Loans updated their phone number.

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