Union of Security Employees (USE)

USE is happy to welcome our newest branch – White Knights Security Services Pte Ltd into our unionised neighbourhood. White Knights signed a Form B and a Collective Agreement with us, thus according formal recognition to the union to represent its officers on career progression, workplace issues including abuse and others. Welcome Brother Murugayan and colleagues!

USE now represents more than half of the industry’s agencies.

Collectively, we will work together towards transformation of the industry, engage buyers to embrace enlightened outsourcing practices, and help to look out for each other and our officers.

Like our Labour Movement comrades, USE is clear that companies must first do well in order for our officers to be paid well. USE stands ready to help all our unionised agencies with company training grants and union training assistance funding to get good contracts. Officers will then have their livelihoods taken care of.

Together, we can achieve more!

Pic (L to R): Brother Ardi Bin Amir, President, USE; Brother Murugayan, Managing Director of White Knights Security Services Pte Ltd; Sister Maria Fe Liezel Puma, HR/Admin Manager of White Knights Security Services Pte Ltd.

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Pre-registration is required.

E-mail at [email protected] to make an appointment for free basic legal advice with our volunteer lawyers.

Swiss Club Incident

USE attended to a case of abuse of a security officer on 11th Aug 2024.

USE’s Executive Council member, Brother Sofian visited Brother Chandra Segaran on-site to show our support. Brother Chandra’s employer from DP Quest Investigation Consultancy Pte Ltd, Brother Eric, and Swiss Club’s Assistant Security Manager Mr Khairudin were also present.

On the afternoon of 11th Aug 2024, Brother Chandra was on duty at the guard post when he saw a private hire vehicle approaching. Per SOP, Brother Chandra walked to the vehicle to verify the driver’s purpose for entering the vicinity.

The driver refused to say anything and demanded that Brother Chandra lift the barrier to let him in immediately.

Brother Chandra refused, as allowing entry to unidentified vehicles with unknown purposes would constitute a trespassing incident. The driver then aggressively challenged Brother Chandra and used vulgarities on him. The incident escalated when the driver became aggressive and pushed Brother Chandra on his left chest as seen on the widely circulated video. Brother Chandra was pushed twice.

Brother Chandra did not retaliate and informed the driver not to block the entrance and to leave the premises. The driver eventually complied. Brother Chandra made a police report (report no: E/20240811/7024) on the same day.

Brother Sofian presented Brother Chandra with USE’s Quick Relief Support vouchers when he returned to his site after his MC. USE and DP Quest affirmed to all officers on duty that the union and company supported them fully and do not condone any forms of abuse towards any of our security officers.

Security officers in Singapore perform duties under the Private Security Industry Act (PSIA) to safeguard lives and properties. They should not be abused while executing their duties. The PSIA was enhanced in May 2022 to offer increased protection to security officers.

USE urges anyone with information on any abuse of our officers to report via the MyUSE app or email us at [email protected].

We can be better, together.

🎬 Exclusive Golden Village Movie Voucher Promotion for USE Members! 🎬

Lights, camera, action! 🎥 USE members can now grab a set of 2 Golden Village movie vouchers for just $10!

🗓️ Application open from 14 Aug 2024 - 28 Aug 2024
⏳ First come, first served—don’t miss out! Limited Vouchers Available.

Whether it's a blockbuster hit or a cozy movie night, enjoy your favorite films at a fantastic price. This offer is exclusive to USE members, so be sure to take advantage of it!

To purchase, simply scan the QR code or follow this link: https://forms.office.com/r/zVzm9DtV9u

Vouchers will be disbursed as e-vouchers via email to successful applicants. Members can use the e-vouchers to exchange for movie tickets.

Vouchers purchased will be valid till 31 July 2025.

Get your popcorn ready and enjoy the show! 🍿🎞️

Terms and Conditions apply.

📢 Engagement with Minister of State, Sister Sun Xueling 📢

ICYMI. USE had the privilege of engaging Minister of State for Home Affairs and Social and Family Development, Sister Sun Xueling, yesterday at a dialogue session with our members. 🙌

Before the session started, we held a National Day Observance Ceremony to celebrate the 59th birthday of our beloved country. The solemn moment started with the singing of our National Anthem, followed by the reciting of our Pledge. USE President Brother Ardi then read out the National Day message from NTUC’s SecGen Brother Ng Chee Meng.

At the Q&A, MOS Sun addressed members' concerns regarding challenges faced in the security industry, including provision of rest areas, working hours, PWM, engagement with security service buyers and other issues.

Members appreciated the opportunity to engage MOS Sun and were very appreciative to learn that she understood their concerns and addressed most of them.

USE thank our members for their participation and also MOS Sun's time spent with us yesterday afternoon.

USE members, do join us for the next engagement. Together, we can work towards building a stronger and better private security industry in Singapore. 💪

Happy National Day!

🌊 Splash into Fun with USE's Wild Wild Wet Ticket Promotion! 🌊

Ready to make waves with your family and friends? USE members can now enjoy an exclusive deal: A set of 5 Wild Wild Wet tickets for just $30!

🏖️ Promotion Details: 📅 Promo will end 31 July 2025.
🎟️ 1 set of tickets available for purchase each day

Bring your loved ones along and dive into a day full of laughter and adventure. To purchase, simply scan the QR code or follow this link: https://www.uplay.com.sg/union/Details/USE/

Terms and Conditions apply.

Don’t miss out—secure your tickets today and make a splash all year round! 🌞

🎓 NTUC Care Fund (Education Awards) for Tertiary Students is Now Open! 🎓

Empower your child's tertiary education journey with the NTUC Care Fund (Education Awards) for Tertiary Students in ITEs, Polytechnics, and Universities! This award offers up to $600 for eligible students.*

Application Period:
🗓️ Opens: 24 July 2024, 12pm
🗓️ Closes: 27 August 2024, 4pm

Don’t miss this opportunity to support your child's academic dreams! Apply now and make a difference in their educational journey.

👉 https://ucare.ntuc.org.sg/ProgrammeDetail

*Terms and Conditions apply.

Happy 59th National Day, Singapore!

Here’s our NTUC Secretary-General’s message to workers of all collars, ages and nationalities.

Together, we're building a Singapore where every worker can thrive.
Majulah Singapura! ✨

Click here for the full message:

National Day Message 2024 by NTUC Secretary-General Ng Chee Meng Ensuring sustainability of policies around flexible work arrangements to strengthen support for families and employers

USE’s Mediation Services Centre Monthly Sharing – Non-compliance of PWM

A non-unionised security agency “O” located at the northern part of Singapore breached the current PWM licensing requirements by making its officers work 104 extra hours.

USE received a case filed by a security officer with over three years of service at “O”. The officer, who is a union member, was compelled to work continuously for 14 days without a single day of rest. Throughout the month of January, he endured a grueling schedule, clocking in a total of 28 days of work.

According to the Security Tripartite Cluster committee (STC), the extra hours worked in a calendar month cannot exceed 72 hours regardless of the number of days in the month, as required under PLRD’s licensing conditions.

USE shared with the agency the requirement to grant every security officer at least one rest day per week. USE also urged the agency to implement enlightened employment practices and treat their officers fairly as employees. “O” promptly complied with these directives.

Officers, please take note: The basic wages for local Full-Time Security Officers will be at least $2,650 per month. This amount will include wages paid for any extra hours worked, up to 72hrs above regular work hours.

Security agencies, please take note: Any changes in contractual hours requires engagement with affected officers to ensure understanding and acceptance. Unilateral changes are not allowed.

For unionised agencies, you have the additional advantage of tapping on our union officials to ensure correct practices are in place and that your process is objective and fair.

For both officers and agencies, should you encounter work-related issues, do not hesitate to seek assistance from USE. Email us at [email protected] or contact us through the myUSE app.

Travel with U now brings you more exciting travel deals and packages!

o *NEW* Exclusive packages available for min. 2 pax:
Starting from $475 to Bangkok that includes airfare and hotel accommodation as well as packages from $830 with enticing tours to Chiangmai & Kota Kinabalu too.
o Special airfares starting from just $220 only for NTUC Members. But wait, there’s more!

The price includes:
🎇 1 x return flight ticket on Scoot
🎇 20kg checked-in baggage allowance
🎇 7kg carry-on baggage allowance
🎇 All applicable airport taxes and levies

Get ready to pack your bags and Scoot away! ✈️🎉
Limited release – while stocks last!

For more information, scan the QR code or https://www.uplay.com.sg/allexperiences/allexperiences?Category=Travel&utm_source=ntuc&utm_medium=poster&utm_campaign=uplayscoot

🎉 Join Us for the NTUC X NDP Bay Celebrations on August 3, 2024! 🎉

This National Day, NTUC Celebrates YOU(th)! 🌟

We're excited to invite all USE members to this year's Bay Celebrations, centered around the theme "Celebrate SG Youth." Let's come together to support the dreams and aspirations of our youth as we celebrate Singapore’s 59th birthday and look towards a brighter future where .

🎂 Event Details:
📅 Date: August 3, 2024
📍 Location: The Promontory @ Marina Bay

Tickets are limited and available on a first-come, first-served basis. Don't miss out on this incredible celebration!

Every successful applicant will receive 2 tickets to the event.

Application closes: 24 July 2024.

👉 To sign up, scan the QR code or click on this link: https://forms.office.com/r/b9LPqXPKW4 👈

Let's make this National Day unforgettable together!

Only for USE members!

USE is organising an engagement session exclusively for USE members with Sister Sun Xueling, Minister of State, Ministry of Home Affairs and Ministry of Social and Family Development.

Members can join us for a National Day Observance Ceremony followed by a dialogue session with MOS Sun.

Here are the event details:
Date: 12 August 2024, Monday
Time: 2.00pm to 3.30pm
Location: NTUC Centre, One Marina Boulevard, Room 701 (Nearest MRT: Raffles Place)
Application will close on 2 August 2024.

Do sign up via the link here: https://forms.office.com/r/47WndVAa14 or via the QR code now!
(Limited seats available, sign up is on a first come first serve basis)

USE held our 15th General Convention of Delegates today.

At the Convention, we recounted the union’s achievements in the areas of industrial relations, industry transformation/company training committee, membership and leadership over the last term of office. From the number of mediation cases successfully handled, to the numbers of officers impacted through our CTC work, to the highest numbers of members and leaders historically, we are proud of the union’s achievements.

We also elected our new Executive Council who will lead the union forward for the next four years.

Every delegate was presented a copy of our “USE Branch Official Handbook” which serves as an aide memoire covering key aspects of labour and trade union legislations, the history of NTUC and USE, and case guides for union leaders to refer to.

All delegates recited the USE Pledge as we took the next step forward to continue to advance the wages, welfare and work prospects of our officers.

🔍 Are You Getting Paid Your Right Wages? Check Now! 🔍

Hey USE Members!

Do you know if you're being paid the correct wages? The Ministry of Manpower's Progressive Wage Model Portal is here to help you find out!

Why Check?
✅ Ensure you're receiving fair pay.
✅ Stay informed about your rights.

How to Check:
1. Visit the MOM Progressive Wage Portal.
https://www.mom.gov.sg/eservices/services/progressive-wage-portal
2. Sign in using your Singpass.
3. Enter your details to verify your wages.
4. Need assistance? Download the MYUSE app and reach out to us for support.

Stay empowered and informed. Your fair wages matter!

📝 Your Feedback Matters! Help Us Improve! 📝

Hey USE Members!

We need just 3 minutes of your time to help us understand your interest and needs regarding insurance. Your input is crucial in helping us develop specific insurance offers that serve you better.

🌟 How to Participate:
Download the MYUSE app to complete the survey in app
OR
Complete the survey via the link: https://union-of-security-employees-insurance-survey.paperform.co/

Your responses are anonymous, but you could stand a chance to win a $20 Polar Voucher! 🎁 15 lucky winners will be randomly picked in the coming days.
🗓️ Survey will end on 15 July. 🗓️

USE and Henderson Security Services Pte Ltd signed a new Collective Agreement (CA) today.

A CA is an agreement between an employer and a trade union on the employees’ terms and conditions of employment. Under Singapore’s laws, the CA is valid for a minimum of 2 years and a maximum of 3 years and is filed to the Industrial Arbitration Court for certification.

USE is glad to add Henderson Security, an enlightened, forward-looking and committed employer, to our list of agencies that have signed a CA with us. If you are in doubt whether your employer is the right one for you, check if they have a CA with USE.

If you are our member currently working in Henderson Security, do look out for a copy of this CA which will be mailed to you.

At the same time, you may contact USE @ [email protected] if you have any queries.

USE looks forward to building on our strong partnership with Henderson Security, and grow the relationship from strength to strength.

📝 Your Feedback Matters! Help Us Improve! 📝

Hey USE Members!

We need just 3 minutes of your time to help us understand your interest and needs regarding insurance. Your input is crucial in helping us develop specific insurance offers that serve you better.

🌟 How to Participate:

Download the MYUSE app.
Complete the survey in the app.

Your responses are anonymous, but you could stand a chance to win a $20 Polar Voucher! 🎁 15 lucky winners will be randomly picked in the coming days.

🗓️ Survey Duration: 2 Weeks 🗓️

👉 Download MYUSE app and take the survey now! 👈

🍃🍇 A Durian-Fueled Adventure in Johor Bahru! 🍇🍃

A huge shoutout to all our fantastic members who joined us for the USE JB Durian Trip on June 26, 2024! 🎉 A whopping 95 participants, including members, their family, and friends, made this day trip to Johor Bahru an unforgettable experience.

The highlight of the trip? An all-you-can-eat durian feast at the durian distribution center in Yong Peng! 🍈🤤 Watching the operations while diving into the delicious durians was a treat in itself.

But the fun didn’t stop there! After indulging in the king of fruits, we enjoyed a delightful shopping spree at the mall, followed by a sumptuous dinner before heading back home. 🛍️🍽️

Thank you to everyone who made this trip a roaring success! Let's continue to make memories and have more exciting adventures together. 🌟💪

Update on the Parc Esta incident.

Our President, General Secretary and Executive Secretary, Brother Ardi Bin Amir, Brother Raymond Chin and Brother Steve Tan, alongside Metropolis Security Systems Pte Ltd's Managing Director and General Manager, Brother James Soh and Brother Randy Ang visited the officers on-site.

USE presented the officers with vouchers to recognise their professionalism. Metropolis also awarded them with Certificates of Commendation.
USE and Metropolis stand firm against any abuse of security officers and re-emphasised to the officers on keeping themselves safe while performing their duties professionally.

Security officers in Singapore perform duties as provided for under the Private Security Industry Act (PSIA). They should not be abused while executing their duties, which includes ensuring compliance to the by-laws of a condominium, as in this case. The PSIA was enhanced in May 2022 to offer increased protection to security officers.

We urge anyone with information on such incidents to report via the MyUSE app or email us at [email protected].

Let's work together to support our security officers and ensure their safety and well-being.💪

An incident happened at the entrance of Parc Esta Condominium on the evening of 30 June 2024. An alleged private hire vehicle driver got into an altercation with the security officers on site. The driver had also tried to reverse his vehicle despite there being officers surrounding the vehicle. These were captured on footage circulated online.

The management of Metropolis Security Systems Pte Ltd, which provides the security services to the condominium have gotten in touch with USE.

We are concerned with this very serious case of alleged abuse of our officers. The incident as captured on video is extremely disconcerting as it involved the usage of a vehicle against officers on foot.

USE will assist the agency and its officers as much as we can. We will update as we conduct our follow up.

Image shared from Zaobao.

USE was recently accorded formal recognition by Enhance Security (S) Pte Ltd and Vigilantech Security Management Pte Ltd to represent their officers.

With this, USE is now able to work with the management to ensure the wages, welfare and work prospects of their officers are taken care of. Enhance and Vigilantech will also join 154 agencies to be part of USE and the NTUC.

Singapore’s industrial relations climate has been stable since our independence because there is trust and mutual respect between labour, management and the Government. For USE, we are clear that our agencies must first be able to do well in order to do good for its officers.

We will continue to uphold that spirit in our new relationships with these 2 newest branches of USE. We would like to thank the management of both branches for the trust and partnership. Together, we can make a difference!

USE attended to a case of abuse of a security office on 31 May 2024.

Our General Secretary, Brother Raymond Chin with Reachfield Security & Safety Management Pte Ltd's HR Manager, Brother Jason Lim, visited Brother Kuselan A Keshavan on-site to show our support.

Brother Kuselan is deployed at a commercial building in the CBD. On the afternoon of 27th April 2024, he was on duty at the loading bay when he saw a private vehicle unloading goods at the carpark exit. Brother Kuselan, approached the vehicle and advised the driver to move the vehicle as he was blocking the carpark exit.

The driver, claiming to be a tenant in the building, then aggressively challenged Brother Kuselan and placed his hand on Brother Kuselan’s neck to push him back. The alleged assailant continued the abuse by spitting on the officer’s face.

Brother Kuselan radioed his supervisor for help and the alleged assailant left hurriedly. A police report (report no: A/20240427/7043) was made on the same day.

GS, USE presented Brother Kuselan with Quick Relief Support vouchers for his professionalism and dedication. USE and Reachfield Security affirmed to all officers on duty that the union and company support them fully and condemn any form of abuse towards any of our security officers.

Security officers in Singapore perform duties under the Private Security Industry Act (PSIA) to safeguard lives and properties. They should not be abused while executing their duties. The PSIA was enhanced in May 2022 to offer increased protection to security officers.

USE urges anyone with information on any abuse of our officers to report via the MyUSE app or email us at [email protected].

Let's work together to support our security officers and ensure their safety and welfare. 🙌💪

USE signed an MOU with G4S Secure Solutions (Singapore) Pte Ltd, The world’s largest security agency to establish a Company Training Committee (CTC) on 10th June 2024.

The MOU will allow G4S the opportunity to partner USE to redesign jobs through the use of technology at their worksites. Officers will receive higher wages after each CTC project and will also be covered by other programmes of USE, including grievance handling and training support.

At the same time, we took the opportunity to reflect on the wonderful partnership we had with Brother Jonathan Tedd, Managing Director of G4S. Brother Jonathan will be retiring soon, and we wished him a happy well-earned retirement.

Brother Jonathan has been a strong partner of USE, bringing to the table his world views from the many countries he had served in. USE has benefited from our partnership with G4S and we could not have asked for a better, more supportive management partner than Brother Jonathan.

To Jon, our dear brother – your support to USE has been invaluable. Stay in touch and all the best in your future adventures!

We also welcomed Sister Karen Khor, who will take over as MD. We look forward to working with Sister Karen as we had with Brother Jonathan!

USE's IROs and MOM’s Industrial Relations Department (IRD) met for our regular catch up over lunch today.

Both IR teams meet up regularly to update each other of developments and also to ensure the relationships remain strong.

Industrial harmony has been a hallmark of Singapore since our independence. A stable industrial relations climate is one of the pillars for drawing investments into Singapore. MOM's IRD and our unions have worked together for decades to preserve this hard-earned peace.

As a relatively newer union compared to our fellow unions in the NTUC family, USE has benefited from this strong partnership and will continue to grow and nurture this unique relationship.

🌟 Supporting Our Members and Their Children! 🌟

We're excited to announce that the NTUC Care Fund (Youth Enable) is now open for applications! This initiative aims to support the children of union members who are currently studying in Institutes of Higher Learning.

💡 What is NTUC Care Fund (Youth Enable)?
This program provides financial assistance to help ease the educational expenses for members' children, ensuring they have the resources they need to excel in their studies.

🔍 For More Information and to Apply:
https://ucare.ntuc.org.sg/assistance/ProgrammeDetail?ProgrammeName=ntuc-care-fund-youth-enable&fbclid=IwZXh0bgNhZW0CMTAAAR08kvdzngoaM6Fi8bexbm256q3dDTY1pwE61QTeVziHHRLfByJghz0_T8c_aem_ATozvBMNIX11-l45Ebi5qoecvb4jHQ54KEbm3omN81l3zDWjEoHJ7DJOEX4RpvN4UOcK7bwDidypj3hs79_HBo_3

🌟 Exciting News, USE Members! 🌟

🍈 1-Day Johor Bahru Durian Trip 🍈

Date: 26 June 2024
Rates: $30 per Union member + 1 additional pax at $30

Join USE for a delightful day trip to Johor Bahru, where we'll indulge in the king of fruits – DURIAN! It's the perfect opportunity to enjoy some quality time with your family and friends while feasting on the best durians around.

📅 Application Period: 31 May 2024 - 14 June 2024

Hurry, limited slots available! This trip is on a first come, first served basis, so don't miss out!

Sign up today and let's make this durian trip an unforgettable experience! 🍇🍈
Sign up here: https://forms.office.com/r/i5pLEZv5D1