MIS Quarterly

How can sellers on marketplace platforms use analytics to inform their decision-making? 🏪

New research by Zhe Wang (City University of Hong Kong - College of Business), Hong Guo (W. P. Carey School of Business - ASU - Arizona State University), and Dengpan Liu (Tsinghua University School of Economics and Management) uses a game-theoretic model to analyze the dual impacts of analytics—competition and accuracy effects—on seller pricing strategies and platform revenues. Their findings distinguish and define distinct effects of analytics services, reshaping our understanding of online marketplaces.

To learn more about the impact of analytics, read the rest of this paper at: https://doi.org/10.25300/MISQ/2023/16452

What implementation strategies should firms follow to maximize the benefits of integrated enterprise systems (IES)?📈

Authors Sinan Aral (MIT Sloan School of Management - Massachusetts Institute of Technology (MIT), Erik Brynjolfsson (Stanford Graduate School of Business - Stanford University), Chris Gu (Georgia Tech Scheller College of Business), Hongchang Wang (Naveen Jindal School of Management - UT Dallas - The University of Texas at Dallas), and D.J. Wu (Georgia Institute of Technology) borrowed theories from software development literature and enterprise system implementation literature to develop two implementation strategies: agile strategy (simple, quick, and flexible) and phased strategy (rich, phased, and pre-determined). After analyzing data from 675 public firms, they found that the agile strategy brings in more returns to IES and suggests firms integrate multiple enterprise systems and continually add new modules.

To learn more about implementation strategies for IES, read the rest of this paper at: https://doi.org/10.25300/MISQ/2023/17420

How can firms strategically manage their social media comments to boost engagement? 💬💬

Research by Xiaoye Cheng (University of Delaware), Hillol Bala (Indiana University Kelley School of Business), and Mochen Yang (University of Minnesota Carlson School of Management) analyzed the Facebook business pages of 37 U.S. retailers and over one million user comments to investigate which types of posts and firm responses receive the most positive user engagement. They found that engaging with negative comments corresponded with an increase in comments with a negative sentiment, while unique responses to users elicited a favorable quantity and quality of comments.

To read more about their insights on social media management strategies, read the rest of this study at: https://doi.org/10.25300/MISQ/2023/17621

How are immigration policies shaping the future of STEM occupations? 👩‍💻

A new study by Xue Guo (UNC Charlotte Belk College of Business), Jing Gong (UVA McIntire School of Commerce - University of Virginia), and Min-Seok Pang (Fox School of Business at Temple University - Temple University) focuses on foreign STEM graduates in the Optional Practical Training (OPT) program, examining how the program affected labor market competition in the U.S. They found that increases in the supply of foreign STEM professionals through the OPT program corresponded with a boost in the number of employed domestic STEM professionals, with an even stronger impact on local IT employment.

To read more about these effects on the STEM labor market, access this paper at: https://doi.org/10.25300/MISQ/2023/17585

Is it possible for the decline of daily newspapers to embolden political corruption? 📰

A new study by Ted Matherly (Northeastern University, D' Amore-McKim School of business) and Brad N. Greenwood (George Mason University) uses a difference-in-differences approach to analyze the correlation between the closure of major daily newspapers across the country and increases in federal corruption charges. Their findings not only suggest a positive correlation, but they also found that the increased digitization of news media has sacrificed local coverage, resulting in “information blindness” to local issues.

To further investigate the decline of local news and the rise in corruption, read the rest of this study at: https://doi.org/10.25300/MISQ/2023/17869

How do an organization’s technostressors lead to technostrain like job burnout or low job performance?

New research by Katharina Pflügner (University of Bamberg), Christian Maier (University of Bamberg), Jason Bennett Thatcher (University of Colorado Boulder), Jens Mattke (University of Bamberg), and Tim Weitsel (University of Bamberg) builds on general systems theory with a two-step qualitative comparative analysis, examining four configurations of high and low-intensity technostressers. Their study shows how different types of interdependencies result in technostrain and that high-intensity technostressors exacerbate each other, while low-intensity technostressors can buffer the impact of high-intensity stressors.

This paper is published through Open Access, so read more about technostressors now at: https://doi.org/10.25300/MISQ/2023/16978

Ever noticed the "Most replayed" feature on YouTube or "engagement graphs" on Facebook Live? These are in-consumption information cues (ICICs), which present moment-to-moment variations in viewer engagement to help find highlights easily. ⏯

Although such features are cost-efficient approaches to leverage existing consumption data and improve user experience, it is uncertain how ICICs benefit online video platforms. Researchers Jaeung Sim (University of Connecticut), Kyungmin Choi, Sang Pil Han (Arizona State University), and Daegon Cho (한국과학기술원 Korea Advanced Institute of Science and Technology - 카이스트 KAIST) explored this impact in their recent study, “In-Consumption Information Cues and Online Video Consumption.” They found that ICICs did boost viewership and user retention for both recorded and live-streamed videos, though they didn’t increase virtual gift donations in the short term.

For a more in-depth explanation of these insights, access this paper at: https://doi.org/10.25300/MISQ/2023/17763

Embracing prosocial power! This study by Xue (Jane) Tan (SMU Cox School of Business), Lu (Lucy) Yan (Indiana University Kelley School of Business), and Alfonso J. Pedraza-Martinez (University of Notre Dame Mendoza College of Business) dives deep into the intricate world of sharing acts of kindness on social media. Balancing between sharing valuable information, acknowledging participating stakeholders, and avoiding the perception of self-promotion, users are the unsung heroes behind charitable causes. This work unveils innovative digital designs of individual posts that self-announce prosocial acts while expressing gratitude to other stakeholders, such as sponsors and organizers. Together, let's empower charitable endeavors through the transformative force of social media!

To read this paper, “Navigating the Digital Terrain of Prosocial Disclosures and Likability,” visit: https://doi.org/10.25300/MISQ/2023/17700

A new study by Kazem Haki (Geneva School of Business and Economics), Hüseyin Tanriverdi (The University of Texas at Austin), Dorsa Safaei (University of Geneva), Marius Schmid (Model Holding AG), Stephan Aier (University of St.Gallen), and Robert Winter (University of St. Gallen) reveals how the complexity of market opportunities influences firms' choices between traditional service models and B2B platforms. Using agent-based modeling and simulation, they found that partner firms prefer traditional service models for low-complexity market opportunities and shift to B2B platforms as complexity rises.

This paper is published through Open Access, so read more about B2B innovation platforms, now at: https://doi.org/10.25300/MISQ/2023/17710

Are well-known partisan celebrities and media firms intentionally intermingling factual news with false narratives for their own economic gain?

New research by Seyoung Seol (University of Warwick) alongside Jorge Mejia and Alan Dennis (Kelley School of Business Indianapolis) explores the relationship between the viewership of fake news and the popularity of their originating speaker and source firm, and how these variables produce and perpetuate economic incentives. Their findings indicate a positive correlation between the commingling of partisan falsehoods in news and the viewership of videos, the extent of which varies based on the recognizability of the celebrity or the media firm that disseminated them. 🗞

To learn more about the influence of recognizable names on the economics of fake news and the complex challenges and opportunities facing policymakers and media firms navigating this quagmire, read the rest of this paper at: https://doi.org/10.25300/MISQ/2023/17928

Are well-known partisan celebrities and media firms intentionally intermingling factual news with falsehoods for their own economic gain?

New research by Seyoung Seol (Warwick Business School) alongside Jorge Mejia and Alan Dennis (Indiana University Kelley School of Business) explores the relationship between the viewership of fake news with the popularity of their originating speakers and source firms, and how these variables produce and perpetuate economic incentives. Their findings indicate a positive correlation between the commingling of partisan falsehoods in news stories and the viewership of news videos, the extent of which varying based on the recognizability of the celebrity or the media firm that disseminated them. 📰

To learn more about the influence of recognizable names on the economics of fake news, and the complex challenges and opportunties facing policymakers and media firms navigating this quagmire, read the rest of this paper at: https://doi.org/10.25300/MISQ/2023/17928

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New research from Jaehwuen Jung (Temple University), Shuting (Ada) Wang (The City University of New York), and Sunil Wattal (Temple University) investigates the effects of adding a showroom to a social media fan page. By using data from a leading fashion retailer and conducting mechanism-level analyses, the study revealed that adding a showroom boosts engagement and purchases but increases privacy concerns among customers.📲

To learn more about how social media influences customer behavior, read the rest of this paper at: https://doi.org/10.25300/MISQ/2023/17622

This study on the impact of data commons, by Laia Pujol Priego (Esade Business School) and Jonathan Wareham (ESADE Business School), explores the collaborative dynamics of Open Targets, where public and private entities share data to drive innovation. Learn how data is created, validated, and shared, revealing the political nature of these data journeys.📊

Read more about data commoning and access this paper at: https://doi.org/10.25300/MISQ/2023/17439

How do CEOs decide on IT investments amidst uncertainty? A study from Terence J. V. Saldanha (University of Georgia), Mariana G. Andrade-Rojas (University of Georgia), Abhishek Kathuria (Indian School of Business), Jiban Khuntia (University of Colorado Denver), and M.S. Krishnan (University of Michigan) reveals that firm-specific or competitive uncertainties can drive IT capital investments from CEOs with long-term incentives.

Read the full study here: https://doi.org/10.25300/MISQ/2023/17433

Kicking off the latest issue with a paper from Tuure Tuunanen (DEICO - University of Jyväskylä), Robert Winter (University of St.Gallen MBA), and Jan vom Brocke (University of Münster) exploring evolutions in design science research (DSR) methodology by decomposing projects into self-contained parts and organizing DSR into design “echelons.”

This paper is published through Open Access, so read more about this methodology now at: https://misq.umn.edu/dealing-with-complexity-in-design-science-research-a-methodology-using-design-echelons.html

Volume 48, Issue 2, of MIS Quarterly is available now! 📕 Read the Editor’s Comments, "Community Building through Virtuous Reviewing," and access the issue here: https://misq.umn.edu/current/

Unveil the impact of Digital Strategic Posture (DSP) on firm performance! In a study by Inmyung Choi (Texas Tech University), David E. Cantor (Iowa State University), Kunsoo Han (McGill University), and Joey F. George (Iowa State University), learn how a firm's DSP shapes its competitive actions and performance based on industry dynamics.

Read the full paper here: https://misq.umn.edu/dual-pathways-of-value-creation-from-digital-strategic-posture-contingent-effects-of-competitive-actions-and-environmental-uncertainty.html

The rise of internet communication tools has led to more teamwork in online groups, yet effective collaboration remains a challenge. Research from Pranav Gupta (University of Illinois Urbana-Champaign), Young Ji Kim (UC Santa Barbara), Ella Glikson (Bar-Ilan University), and Anita Williams Woolley (Carnegie Mellon University) explores the impact of digital 'nudges' on teamwork within these groups. Their experiment with 168 online groups reveals surprising effects on collaboration and collective intelligence.

Read more about digital nudges and access this paper at: https://misq.umn.edu/using-digital-nudges-to-enhance-collective-intelligence-in-online-collaboration-insights-from-unexpected-outcomes.html

The latest research from Zike Cao (Zhejiang University) and Rodrigo Belo (NOVA School of Business and Economics) examines the impact of explicit sponsorship disclosure on user engagement. Their research presents valuable insights for marketers, influencers, and more.

Read more about influencer marketing transparency at: https://misq.umn.edu/effects-of-explicit-sponsorship-disclosure-on-user-engagement-in-social-media-influencer-marketing.html

Unlocking the Potential of Enterprise Social Media (ESM): The latest research from Hani Safadi (University of Georgia) contributes to the debate surrounding whether ESM is a valuable knowledge tool or a digital distraction.

To access this paper, visit: https://misq.umn.edu/balancing-affordances-and-constraints-designing-enterprise-social-media-for-effective-organizational-knowledge-work.html

In this case study by Jan Recker (Universität Hamburg), Roman Zeiss (University of Cologne), and Mario Mueller (University of Cologne), they examine the complex dealings between Apple and independent repair service providers in controlling the iPhone repair aftermarket.

To read more about the tense conflict and the regulation of digital product aftermarkets, access this study at: https://misq.umn.edu/irepair-or-i-repair-a-dialectical-process-analysis-of-control-enactment-on-the-iphone-repair-aftermarket.html

Submissions for the MISQ virtual author development workshop close this Monday, May 6!

There is no registration fee, so register now! 👉 https://anu.au1.qualtrics.com/jfe/form/SV_2bZNaeRjHWAbjh4

The workshop is designed to provide authors with feedback from MISQ Editors on potential submissions and the opportunity to discuss their work with other authors. The workshop will be offered in two time slots to accommodate different time zones. 🌐

Important Dates:
May 6, 2024 Submissions Close
May 13, 2024 Authors Receive Notifications
May 27, 2024 Peer Reviews Due
June 8, 2024 Workshop Date Session 1
June 9, 2024 Workshop Date Session 2

MISQ Workshops The most powerful, simple and trusted way to gather experience data. Start your journey to experience management and try a free account today.

Do online health communities (OHCs), which enable patients to obtain from each other, always benefit them?

Research published on MIS Quarterly, coauthored by Prof. Xiaoquan (Michael) Zhang, argued that could have a negative impact on other unintended support seekers. It suggests that we should carefully manage OHC-based interventions for patients with .

For more: bit.ly/3vKFRXx

Understanding the Power of Incentives:
Research from Matthew J. Hashim (The University of Arizona) and Jesse C. Bockstedt (Emory University) explores the role of interventions in online labor markets. Through a collaborative image-tagging experiment, they discovered fascinating insights that provide guidance for online labor market operators.

To read the rest of this paper, go to: https://misq.umn.edu/real-effort-incentives-in-online-labor-markets-punishments-and-rewards-for-individuals-and-groups.html

The latest research from Kevin A. Harmon (University of Arkansas), Hansol Lee (Texas Tech University), Bahar Javadi Khasraghi (TTU), Harsh*t S. Parmar (TTU), and Eric A. Walden (TTU) shows how prolonged delays impact the user experience, affecting performance and engagement.

To read more about brain state switching, access this paper at: https://misq.umn.edu/delays-in-information-presentation-lead-to-brain-state-switching-which-degrades-user-performance-and-there-may-not-be-much-we-can-do-about-it.html

The paper “Skin in the Game: The Transformational Potential of Decentralized Autonomous Organizations” by Eleunthia Wong Ellinger (Stockholm School of Economics), Robert Wayne Gregory (University of Miami), Tobias Mini (University of Passau), Thomas Widjaja (Universität Passau), and Ola Henfridsson (University of Miami) explores the transformative power of DAOs in decentralized finance.
It is available now at: https://misq.umn.edu/skin-the-the-game-the-transformational-potential-of-decentralized-autonomous-organizations.html

Dive into this study from Isam Faik (The University of Western Ontario), Avijit Sengupta (The University of Queensland), and Yimeng Deng (National University of Singapore), which reframes digital inclusion as a design challenge, drawing attention to the impact of requirements elicitation (RE).

To read more about the inclusion of digitally marginalized communities, go to: https://misq.umn.edu/inclusion-by-design-requirements-elicitation-with-digitally-marginalized-communities.html

This paper by Sanna Tiilikainen (Aalto University), Virpi Kristiina Tuunainen (Aalto University), Suprateek Sarker (University of Virginia), and Ilkka Arminen (University of Helsinki) presents fresh perspectives on how today’s workforce is dynamic and remains productive during ICT disruptions. Their research provides valuable insights for businesses that collaborate through hybrid work.

This paper is available through Open 🔓 Access, and you may read it now at: https://misq.umn.edu/toward-a-process-based-interpretive-understanding-of-how-collaborative-groups-deal-with-ict-interruptions.html

MIS Quarterly will host a virtual author development workshop on June 8 - 9, 2024! ✍

Submissions for this workshop open today! There is no registration fee, and submissions are due May 6.

The workshop is designed to provide authors with feedback from MISQ Editors on potential submissions and the opportunity to discuss their work with other authors. The workshop will be offered in two time slots to accommodate different time zones. 🌐

For complete details and submission instructions, follow this link: https://anu.au1.qualtrics.com/jfe/form/SV_2bZNaeRjHWAbjh4

Important Dates:
April 15, 2024 Submissions Open
May 6, 2024 Submissions Close
May 13, 2024 Authors Receive Notifications
May 27, 2024 Peer Reviews Due
June 8, 2024 Workshop Date Session 1
June 9, 2024 Workshop Date Session 2

MISQ Workshops The most powerful, simple and trusted way to gather experience data. Start your journey to experience management and try a free account today.

In a study by Benjamin M. Ampel (The University of Arizona), Sagar Samtani (Indiana University), Hongyi Zhu (UTSA - The University of Texas at San Antonio), and Hsinchun Chen (University of Arizona), they describe how they developed the deep transfer learning exploit labeler (DTL-EL), which utilizes deep transfer learning to automatically label exploits in hacker forums.

To learn more about their proposed DTL-EL framework, visit: https://misq.umn.edu/creating-proactive-cyber-threat-intelligence-with-hacker-exploit-labels-a-deep-transfer-learning-approach.html