PUB, Singapore's National Water Agency

[PUB STATEMENT ON STERRA’S PUBLIC APOLOGY]

PUB will not condone any false or misleading claims made by companies like Sterra to promote their products. Such claims could impact public confidence in Singapore’s drinking water.

In Sterra's case, the company had repeatedly published online content implying that tap water in Singapore is not safe for consumption. Its Facebook advertisement in February 2024 had attempted to mislead the public into thinking that our tap water contains harmful micro-organisms such as bacteria and algae. Sterra has since published a public apology and committed to cease its errant marketing practices.

The public apology can be viewed here: https://www.facebook.com/sterrasg/posts/pfbid02b7yaTSB9i4Zi3imTJjPdkqyJSBZ9p3iJDw2pHGmaCd9xmvHFdHfpVuRqwmZMw1Mnl

Tap water in Singapore is safe to drink. Our tap water complies with the Environmental Public Health (Water Suitable for Drinking) (No. 2) Regulations 2019 and is well within the WHO Guidelines for Drinking Water Quality. There is no need for any point-of-use (“POU”) water treatment or filtering devices to further treat the water.

🔍Earlier this year, CCCS investigated Sterra following several complaints about its online advertisement in February 2024. The advertisement falsely claimed that Singapore’s tap water is unsafe for direct consumption without being filtered using water purifiers sold by Sterra.

Sterra has apologised and undertaken to stop making false and misleading claims on the quality of Singapore’s tap water, as well as other claims relating to its air and water purifiers. Sterra will also cooperate with the Advertising Standards Authority of Singapore and Singapore public agencies including PUB, Singapore's National Water Agency to address consumer complaints and publish clarifications for advertisements found to be misleading by ASAS or the public agencies.

Read more: go.gov.sg/sterra-misleading-practices

🧠 Think Big, Start Small, Learn Fast ⚡

As Lead Engineer of Ulu Pandan Water Reclamation Plant, Qinglin has initiated various first-of-its-kind projects that have improved productivity and generated substantial cost savings.

Last year, Qinglin led a team to build a mobile anchorage device to access sedimentation tanks in a quick and cost-effective manner, replacing the need for temporary scaffolds that incurred installation costs and risked damaging the tank covers. This project was subsequently scaled to other plants, further enhancing cost and time savings.

An avid learner, Qinglin also advocates innovation and knowledge sharing among staff. He frequently organises brainstorming sessions to develop solutions and ways to optimise plant processes, sharing these insights at department learning sessions.

Congratulations to Qinglin for receiving the Exemplary Innovator Award at Public Service Week 2024!

Temporary closure of a section of Bukit Timah Road and Dunearn Road on 31 Aug and 1 Sep

A section of Bukit Timah Road (Cascadia Condominium to NEXUS Condominium) and Dunearn Road (Binjai Park to Jalan Jambu Ayer) will be temporarily closed to traffic on 31 Aug and 1 Sep 2024 between 12.45am and 5.30am.

The temporary closure is for the construction of a new pedestrian overheard bridge near Binjai Park to replace the existing pedestrian overhead bridge, which will be removed to facilitate PUB’s ongoing drainage upgrading works along Bukit Timah Canal.

Motorists headed towards Sixth Avenue are advised to use the alternative route via Jalan Jambu Mawar towards Jalan Jambu Ayer. Those travelling towards Clementi Road will need to make a detour via Wilby Road and Old Holland Road, towards Blackmore Drive.

Barricades, diversion signs and road marshals will be deployed to guide affected motorists. Motorists are advised to drive carefully and observe the information signs displayed.

For more information, refer to: https://www.pub.gov.sg/Resources/News-Room/Notices

Have you seen the transformation of the stretch along the northern bank of Geylang River between Mountbatten Road and the Singapore Indoor Stadium? Under the Active, Beautiful, Clean Waters (ABC Waters) Programme, it has been transformed into a vibrant river promenade!

ABC Waters design features, such as rain gardens, detain and treat rainwater runoff before the water is discharged into the Geylang River.

Look out decks and shelters have also been created to reflect the rich shipbuilding and aviation history of the area, while allowing the public to enjoy the scenic waterfront 🚢

NOTICE OF CLOSURE

The Marina Bridge will be closed to the public for maintenance works, from 9am to 9pm on 27 August 2024.

During this period, the bridge will only be opened at short intervals throughout the day to facilitate the needs of bridge users. Head here for the full list of interval timings:

Notices | PUB, Singapore’s National Water Agency Visit our notice page to view any temporary changes in Marina Barrage's operations.

Exciting update from the recent JTC's Sustainability Community of Practice (COP) Day 2024! Over 50 business and sustainability leads from aerospace companies joined us for a fruitful session on water management best practices and support measures.

We delved into innovative systems for potential water recycling, leveraging the enhanced Water Efficiency Fund (WEF), and understanding the industrial applications of NEWater.

At PUB, we're committed to partnering with industries to achieve sustainable water practices as demand grows. Embracing industrial water recycling not only contributes to Singapore’s long-term water sustainability, but also brings about cost savings through reduced water consumption. Together, let's ! 💧

⚠️Be careful where you throw your leftover gravy ⚠️ You may be feeding a sewer monster below your sink!

Pouring leftover cooking oil, yoghurt, flour, or oil-based foods like soups, curry, gravy, sauces, salad dressing and marinades is a sure-fire way to clog your sink. Fruit scraps and vegetable stickers are also a no-no, as they will not dissolve and might even grow a choke in your pipes.

Keep your sink clog-free by bagging food and kitchen waste and tossing them into the rubbish bin 🗑️

🧪 Leveraging technology to automate processes 🦾

PUB’s Water Quality Department (WQD) carries out over 500,000 water sample tests annually. To preserve the samples during transportation and storage for accurate analysis, preservatives are dispensed to 300 sampling bottles daily—previously done manually.

A WQD team streamlined this laborious process by customising an Automated Preservative Dispensing System in collaboration with a vendor. This system greatly shortens the preparation process to mere minutes without manual intervention, improving the accuracy of preservative additions and allowing analysts to focus on more value-added work.

Despite not having prior expertise in developing such automated systems and without any off-the-shelf solutions as reference, the team was able to guide the vendor by sharing their collective laboratory operational needs to build the system.

Congratulations to the WQD team (Wendy Zhang, Francis Lim, Guo Zhongxian and Raymond Ong) for receiving the Dare to Do Award at Public Service Week 2024!

NOTICE OF CLOSURE

The fishing deck at Serangoon Reservoir will be closed from 9am to 4pm on the following days to facilitate research and sampling work on biodiversity by the National University of Singapore.

AUGUST
- 12, 14, 16, 19, 21 and 23 August 2024

SEPTEMBER
- 2, 5, 9, 12, 23, 25, 27 and 30 September 2024

OCTOBER
- 2, 4, 14, 17, 21 and 24 October 2024

NOVEMBER
- 4, 6, 8, 11, 13 and 15 November 2024

For your safety, please keep a distance away from the researchers while they carry out their work. Thank you for your understanding.

🎉🇸🇬 Happy 59th National Day!
This year, the PUB water wagons are rolling into the National Day Parade for the first time ever, showcasing the provision of temporary water supply during disruptions and highlighting the resilience of our water supply system! 🚚💦 With their massive 1,000L water tanks, these water wagons are deployed onsite to supply clean drinking water.

Be sure to catch a glimpse of our water wagons in action at the parade! 🎇

[NDP NOTICE]

Dear Visitors,

Join us in our National Day Celebrations at Marina Barrage on 9 August 2024!

Visit our website (https://www.terra.sg/ssg/ndp2024) for more information on the activities offered!

*Please note that entry to the Green Roof will be closed when capacity limit is reached. Visitors are encouraged to bring along umbrellas/raincoats/ponchos in the event of wet weather.

For Enquiries
Please contact Marina Barrage Info Counter at 6514 5959 (9am - 9pm daily).

🇸🇬💧 Three cheers to 22 years of Singapore’s very own brand of ultra-clean, high grade reclaimed water, NEWater!

Starting out as a bold vision, NEWater has truly come a long way in becoming a pillar of our nation’s water security. NEWater is a testament to our innovative approach to water management, and the resilience of PUB pioneers in making it a reality.

Swipe to look back on our NEWater journey thus far!

Co-located with the Bedok NEWater Factory, the NEWater Visitor Centre (NVC) provides an exclusive glimpse into the inner workings of a live NEWater factory. 😲

Visitors get to view the live equipment used at the Bedok NEWater Factory, which is one of our first NEWater factories, as they learn more about the advanced 3-step treatment process on the NVC tour.

Explore more about NEWater at https://www.pub.gov.sg/Public/WaterLoop/OurWaterStory/NEWater

There will be no sweeping at Marina Barrage and Active, Beautiful, Clean Waters (ABC Waters) sites on 28 July 🧹🙅🏻 This is in support of , held on the last Sunday of each quarter.

Let’s all do our part to bin our litter. Everyone has a role to play to keep our water catchments clean by keeping litter and other pollutants out of our water bodies. 🚮✨

Congrats to six PUB recipients of the Singapore Sustainability Scholarship!

We wish them all the best in their studies and look forward to their contribution towards advancing PUB's mission of ensuring a sustainable water future for Singapore 💧💪

Read more at: https://go.gov.sg/sss-24

💧✨ Do you recall the fun times you’ve had at the NEWater Visitor Centre?

Since its opening in 2003, over 1.7 million local and international visitors have visited the NEWater Visitor Centre, including esteemed delegates from abroad 🌍, keen to find out more about Singapore’s water management strategy.

With interactive displays, engaging tours and hands-on workshops, the NEWater Visitor Centre has been a gamechanger in winning hearts for NEWater and unraveling the magic behind its production.

Discover more about NEWater at www.pub.gov.sg/Public/WaterLoop/OurWaterStory/NEWater

[NOTICE OF CLOSURE]
The Water Playground will be closed for maintenance, all day from 24 July to 26 July 2024.

For enquiries, please contact the Marina Barrage Information Counter at 6514 5959 (9am – 9pm daily).

🤔 Ever wondered how NEWater got its name? It's not just a catchy term; its name reflects its quality!

The name "NEWater" signifies that it is reclaimed water that is "as good as new," highlighting that it is ultra-clean and perfectly safe to drink.

🌞🌧️ As a weather-resilient water source, NEWater cushions our water supply against uncertainty and has become a cornerstone of our water security. 💡💪

Who’s hungry? 🤤😋

Whatever you throw into drains, sinks and toilets do not just disappear. Most items don’t dissolve in water, including wet wipes or kitchen towels. Instead, they accumulate and feed a sewer monster that will grow and clog your pipes. 🍪🎂

In this , here’s a reminder to:
🚽 Only flush p*e, poo and toilet paper down the toilet bowl
🗑️ Bag and throw leftover gravy and cooking oil instead of pouring it down the sink

We can all play a part in keeping our sewers choke-free!

💡 Limited land in Singapore calls for multi-functional solutions!​

To meet increasing water demand and optimise land use, the Bidadari Underground Service Reservoir (USR) was built within the Bidadari Park. This eliminates the need to construct new water pipelines from other high-ground service reservoirs in a limited underground space.

The Bidadari USR is constructed almost entirely underground, except for the pumping station which occupies about 700 sq m of land. This creates about 1,500 sq m of green space above the Bidadari USR water storage tanks for the residents to enjoy. 🌳

Our Water Wally and Sally Club members went on exciting learning adventures through bilingual storytelling sessions this June Holiday! Conducted in English and their respective mother tongues, members learnt about water as a precious resource and how to conserve it 💧

Over at NEWater Visitor Centre, members picked up water saving tips through water activity booths run by students from Admiralty Primary School and Dazhong Primary School. The students also took on the role of junior docents for the day & led a specially curated tour filled with interactive experiences for WS Club members. Water Wally and Sally also took photos with members to cap off the learning carnival 📸

Join the Water Wally and Sally Club to get exclusive invites for future events! Membership is free. Sign up at https://go.gov.sg/regwaterwallysallyclub

NOTICE OF CLOSURE

The Water Playground will be closed for maintenance, all day from 15 July 2024 – 19 July 2024.

For enquiries, please contact the Marina Barrage Information Counter at 6514 5959 (9am – 9pm daily).

NOTICE OF CLOSURE

The Marina Bridge will be closed to the public for maintenance works, from 9am to 9pm on 16 – 17 July 2024.

During this period, the bridge will only be opened at short intervals throughout the day to facilitate the needs of bridge users. Head here for the full list of interval timings:

Notices | PUB, Singapore’s National Water Agency Visit our notice page to view any temporary changes in Marina Barrage's operations.

Let’s keep our waterways clean for all! 💧✨

As part of , our PUB officers joined SPS Baey Yam Keng 马炎庆 and over 60 colleagues from the MSE family for a Kallang River clean-up activity in partnership with Waterways Watch Society yesterday. Steering kayaks and pedal boats, the group collected close to 30 kg of trash from the waters!

Litter pollution in waterways is not only an unpleasant sight, it can make our water treatment processes more energy-intensive. Litter accumulating in our drainage network may cause flooding during heavy rain.

Public hygiene is all of our responsibility! Together we can ensure our waterways remain clean and free-flowing.